5/5
GoogleAmazing! I was able to book a viewing first day of my visit to the office, that’s really impressive. Well Done Team 👍🏻 …
Trusted Agent profile · Plymouth · Devon
Verified
Martin & Co Plymouth reviews
★★★★★
1,419 reviews across 3 platforms
27 Mutley Plain, Plymouth, Devon, PL4 6JG
Part of Martin & Co, see every office.
Martin & Co's office in Plymouth, Devon, at 27 Mutley Plain, is rated 4.7 out of 5 across 1,419 reviews on three platforms, including 1,202 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
1,202
Reviews on Google
This office
26
Reviews on The Trusted Agent
This office
191
Reviews on Trustpilot
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ...Read all 3 from sellers
Buyers1 review
We recently bought our house from Martin & Co and despite us not being their paid client, we cannot rate their service highly enough. They worked constantly on ...Read the review from buyers
Landlords5 reviews
After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ...Read all 5 from landlords
Tenants13 reviews
Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ...Read all 13 from tenants
About Martin & Co Plymouth
Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
Google5/5
The Trusted AgentMy properties are in excellent hands!
Martin and Co now manage 10 of my letting properties which I used to manage myself, and I am delighted I have made the change. They managed the transition of taking on the properties very smoothly and efficiently; communication is excellent; and I feel reassured my properties are in excellent hands!
5/5
GoogleMe and my fiancé experienced a great customer service from Michael Cowell who was very professional! He was very helpful and managed to answer every question we had regarding the property!
5/5
TrustpilotLouise arrived promptly at the property…
Louise arrived promptly at the property & was extremely professional.I was kept informed every step of the way & felt confident with the service I received
5/5
GoogleVery personable company, staff i have dealt with so far regarding letting a property, very helpful and good communication. Louise very good to work with, property let within 10 days found all the lettings department helpful many thanks. Jason EvansPositiveResponsiveness, Professionalism
5/5
GoogleI firmly believe that the twin pillars of any business that offers a truly excellent service to its clientele are without doubt, communication and empathy, and in my experience of dealing with Martin and Co, they have shown both of these …
5/5
GoogleLouise over at Martin and Co was superb at answering all of my questions and organising all the work to put me in place at my property, even managing to get me in there early! Definitely deserves a five star for her hard work! Thanks again!
5/5
GoogleAlana gray and mark evered both proved themselves to be A class with myself and the management of my rental property in Plymouth. Thank-you once again for giving me a comfortable home in one of your properties, I will keep you in mind for future needs.
5/5
GoogleCourteous, polite, professional and well presented. Informative, competent, and did what was required with no fuss.
Agent replied
As a long-standing landlord of Martin & Co lettings agent, I'm glad that we've now earned the right to that 5th star. Many thanks! Kind Regards, Chris Whitaker Martin & Co - Executive Lets
5/5
GoogleLee - that's great to hear. Thanks for taking the time to leave a rating for our Lettings service. Please don't hesitate to get in touch directly with the Property Management team at Martin & Co Plymouth - Letting Agent with any in-tenancy issues that you may have.
5/5
GoogleVery quick response times in regards to student accomodation and managed to sort forms and legislation quickly despite a pandemic. Would definitely reccomend to students who are moving out of university accomodation and into a house for the first time.PositiveResponsiveness, Quality
5/5
GoogleCourteous, polite, professional and well presented. Informative, competent, and did what was required with no fuss.
Agent replied
As a long-standing landlord of Martin & Co lettings agent, I'm glad that we've now earned the right to that 5th star. Many thanks! Kind Regards, Chris Whitaker Martin & Co - Executive Lets
5/5
GoogleVery helpful viewing from Michael today. Gave us all the information we needed in what has proved a stressful time for us. Thank you Martin & co.
5/5
GoogleGreat ab Great staff easy to deal with and nothing much trouble. Thanks
Agent replied
David, Thank you for your kind words for Abi. It is always a real pleasure working in support of you. Kind Regards, Chris Whitaker (Managing Director)
5/5
GoogleMartin and Co are a great company to do business with. They are all really friendly and helpful. Tracey has worked wonders with the keys and they are always made available, even on short short notice. Jacqui Donaghy (EPC’s).PositiveResponsiveness, Professionalism
5/5
GoogleI let a number of properties through this agency and am very pleased with my lettings manager Mark Evered who is very prompt at dealing with any issues and with Louise, Janine and Sandy in the lettings and marketing of my property - thanks team!
5/5
GoogleGreat ab Great staff easy to deal with and nothing much trouble. Thanks
Agent replied
David, Thank you for your kind words for Abi. It is always a real pleasure working in support of you. Kind Regards, Chris Whitaker (Managing Director)
5/5
GoogleSuch lovely estate agents, nothing is too much! Very helpful answering all the questions we had! Very attentive. Would recommend
5/5
GoogleVery helpful viewing from Michael today. Gave us all the information we needed in what has proved a stressful time for us. Thank you Martin & co.
3/5
GoogleThank goodness for Christie Young who is super professional and conscientious. If I email her, the job is always done to a high standard. Sadly I cannot say this about the professionalism of the letting team.
5/5
GoogleGreat service and well communicated throughout the moves, Both in and Out. Pleasure to work with Abi in particular, always on the end of the phone if there was any issues.
5/5
GoogleGreat service and well communicated throughout the moves, Both in and Out. Pleasure to work with Abi in particular, always on the end of the phone if there was any issues.
5/5
GoogleVery friendly responsive staff. They keep us informed and get the repair and maintenance work done quickly. They are good at selecting tenants for us. The accounts staff are very supportive.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleEmma Tom and and Jeanne are brilliant also keep you informed always ready to answer your questions .give you 100% all the time Would always recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Martin & Co Plymouth
What do sellers say about Martin & Co Plymouth?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Michael wrote: "We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ..."
What do landlords say about Martin & Co Plymouth?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Christine wrote: "After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ..."
What do tenants say about Martin & Co Plymouth?
13 reviews from tenants, rated 4.5 out of 5 on average. For example, Katie wrote: "Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ..."
Has Martin & Co won any awards?
Yes. In The Trusted Agent 2026 awards: Martin & Co, Plymouth won Platinum.
Want Martin & Co Plymouth to help?
Tell us what you need and we'll pass your enquiry to Martin & Co Plymouth and up to three other top-rated agents near Plymouth.
