5/5
GoogleEmma Tom and and Jeanne are brilliant also keep you informed always ready to answer your questions .give you 100% all the time Would always recommend
Trusted Agent profile · Plymouth · Devon
Verified
Martin & Co Plymouth reviews
★★★★★
1,419 reviews across 3 platforms
27 Mutley Plain, Plymouth, Devon, PL4 6JG
Part of Martin & Co, see every office.
Martin & Co's office in Plymouth, Devon, at 27 Mutley Plain, is rated 4.7 out of 5 across 1,419 reviews on three platforms, including 1,202 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
1,202
Reviews on Google
This office
26
Reviews on The Trusted Agent
This office
191
Reviews on Trustpilot
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ...Read all 3 from sellers
Buyers1 review
We recently bought our house from Martin & Co and despite us not being their paid client, we cannot rate their service highly enough. They worked constantly on ...Read the review from buyers
Landlords5 reviews
After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ...Read all 5 from landlords
Tenants13 reviews
Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ...Read all 13 from tenants
About Martin & Co Plymouth
Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
Google5/5
GoogleA very professional job done, full communications with me covering all aspects, finding the right tenant for my property and me. So happy with the job done by them in the past also. John
5/5
GoogleLouise at Martin & Co was wonderful from start to finish - she was extremely helpful with all of our queries regarding our move. Would definitely recommend Martin & Co.
5/5
Googledeal with these guys on a daily basis very easy to deal with. tracy is very helpful. 5 stars guys keep up the good work
5/5
GoogleHad a great experience working with Michael. Very helpful, answered any questions I asked and communication was fast. Made the move and viewing all very easy and relaxing
5/5
GoogleExcellent service, very fast response
5/5
GoogleMartin & Co helped us find tenants for our new rental property. Their tenant search offer was easy and we are really pleased with our tenants and the service we received.PositiveResponsiveness, Professionalism
5/5
GoogleThis review is from a new tenant who is atm moving apartments and estate agents. Martin and Co were professional from the start and were very friendly and helpful. Lou and Abi have helped me no end. J.
5/5
GoogleVery professional set up. Martin & Co Lettings looks after the landlord as well as the tenant and I cannot find fault with them
5/5
Googlevery kind and helpful staff even in a situation that is last minute they managed to come to my rescue. Thank you soo much to James , Martha and Louise.
5/5
TrustpilotAbigail found us a suitable tenant…
Abigail found us a suitable tenant almost immediately. During the time of completing the tenancy she communicated with us regularly with updates of progress. She organised all the legislative documentation in good time making the process fast and painless.
5/5
GoogleGreat service! Our lovley assistant Louise helped us through the whole process and made it very easy for us to go through considering it was our first time in letting a flat. Thank you!
5/5
GoogleVery impressed with Martin & Co - Nothing has been too much for Abi, she has been extremely professional and efficient with the perfect personal touch. Thank you for making our move so smooth!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMartha recently took over as our property manager and has been an absolute star in helping us resolve an ongoing issue, going above and beyond to make sure it was finally sorted for us quickly. She is a credit to the company!
5/5
GoogleAbigail found us a suitable tenant almost immediately. During the time of completing the tenancy she communicated with us regularly with regular updates. She organised all the legislation documents in good time, making the process fast and painless
5/5
TrustpilotNice and well done
It was really a wonderful experience to rent my new property by the help of the nice team working in this agency.They are all very helpful and decentIn their work and they make everything easy for me.Thank you all.
4/5
GoogleTransition between tenants went smoothly, dealt quite efficiently with planned works and was very helpful in organising quotes. Having a’ bank’ of tradespeople to draw from saved a lot of time and enabled the works to be carried out quickly.
5/5
GoogleVery quick response times in regards to student accomodation and managed to sort forms and legislation quickly despite a pandemic. Would definitely reccomend to students who are moving out of university accomodation and into a house for the first time.
5/5
GoogleVery helpful in helping us get a suitable house to rent, Would come back to them in the future
5/5
GoogleWOW!!! Quickest exchange and completion..! Emma thank you very much. The most efficient agent ive worked with in a long time Look forward to the next one...
5/5
GoogleMichael showed us around a flat this afternoon - he was fantastic and efficient, made the whole experience really easy!!!
5/5
TrustpilotTenancy Agreement Renewal
Responded promptly to my query about a Tenancy Agreement renewal. Professional, efficient and a keen understanding from the landlords perspective. Highly recommended.
5/5
GoogleMichael Cowell, was very friendly. He's good at what he does. He makes the viewing seamless and interesting
5/5
GoogleExcellent support from Emma and Janine of the sales staff during a long drawn-out sale process. Highly recommended!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Martin & Co Plymouth
What do sellers say about Martin & Co Plymouth?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Michael wrote: "We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ..."
What do landlords say about Martin & Co Plymouth?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Christine wrote: "After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ..."
What do tenants say about Martin & Co Plymouth?
13 reviews from tenants, rated 4.5 out of 5 on average. For example, Katie wrote: "Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ..."
Has Martin & Co won any awards?
Yes. In The Trusted Agent 2026 awards: Martin & Co, Plymouth won Platinum.
