5/5
GoogleGreat company to rent from Very helpful and friendly Thanks also for Aidan's help especially sorting out my move out date!
Trusted Agent profile · Plymouth · Devon
Verified
Martin & Co Plymouth reviews
★★★★★
1,421 reviews across 3 platforms
27 Mutley Plain, Plymouth, Devon, PL4 6JG
Part of Martin & Co, see every office.
Martin & Co's office in Plymouth, Devon, at 27 Mutley Plain, is rated 4.7 out of 5 across 1,421 reviews on three platforms, including 1,204 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat company to rent from Very helpful and friendly Thanks also for Aidan's help especially sorting out my move out date!
5/5
GoogleDan Tromans continues to deliver us exceptional service, always friendly, helpful and extremely efficient. Thank you!
5/5
GoogleHe was really nice and really helpful. Hoping to get our own place and answered all our questions!
5/5
GoogleWhen you need a Letting agent that delivers on its promises, look no further. Top team, they found a tenant really quickly and secured top rent. Fab.
5/5
GoogleI had a great experience with Martin and Co (Janine). They helped me alot in settling in nicely. And they were always available to help me with any concerns. Hence, i highly recommend this to others too.
5/5
GoogleExcellent service, very prompt and organised. Staff were always happy to help with any questions we had.
5/5
GoogleThank you for wonderful and professional assistance in my forthcoming purchase.
5/5
GoogleVery happy with the speed of the service finding a tenant for me. Very helpful and friendly staff.
5/5
GoogleWe have been looking for properties for a while and Abigail and Laney have been very helpful with the queries and sorting out our moving as stress free as possible.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleA great team, no matter who you are dealing with. Professional, organised and polite throughout our experience. Thanks all!
5/5
GoogleEmma, in particular, was incredibly responsive and helpful throughout the whole purchase process. I would not hesitate to use them again (although I hope I never need to!)
5/5
GoogleExcellent service and support by Louise!
Agent replied
Dear Armond, We're really grateful for your feedback it's always great to hear that our customers feel that we're delivering a high quality lettings and property management service. Kind Regards, Chris
5/5
GoogleAbsolutely delighted with the service I've had. All my questions have been answered by Janine and the process still felt extremely professional despite the difficulties posed by COVID-19.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleExcellent communication, pleasure to do business with
Agent replied
Ian, Thank you so much for your comments. It has been a pleasure letting and managing your property and more recently I know that Louise is really pleased that we have managed to push this sale through for you.
5/5
GoogleGreat service selling our house - everything ran smoothly from start to finish and we were kept up to date throughout. Highly recommend
5/5
GoogleRating only, no written review.
5/5
GoogleGreat personal service. Emma & Janine have been very helpful throughout the whole process.
5/5
GoogleTo be fair these guys are very helpful and was on it. Had 0 problems going through the process
5/5
GoogleAmy has always been very helpful to us and Martin and co have been very good from our experience so far. Thank youPositiveResponsiveness, Professionalism
5/5
The Trusted AgentPrompt polite and professional service.
Sarah and Renèe did an excellent job in the letting maintenance management and eventual sale of the rental property respectively. Have been with Executive Lets and then Martin and Co.. Thanks to both for your time and efforts.
5/5
GoogleGreat service by Abi !
Agent replied
Ted, Thank you and really glad that you found that you were well-supported during the pre-tenancy administrative process. Kind Regards, Chris
5/5
GoogleVery useful viewing agent when looking at a property. The property was very well presented and clean. Would recommend.
5/5
TrustpilotEmma Ward of Matin and Co has gone…
Emma Ward of Matin and Co has gone above and beyond with help and advice. Would be more than happy to recommend and deal with her again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Martin & Co Plymouth won awards at EA Masters in one year, most recently 2021.
EA Masters winner in one year: 2021.
EA Masters by year, 2021
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Plymouth
Source: EA Masters winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ...Read all 3 from sellers
Buyers1 review
We recently bought our house from Martin & Co and despite us not being their paid client, we cannot rate their service highly enough. They worked constantly on ...Read the review from buyers
Landlords5 reviews
After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ...Read all 5 from landlords
Tenants13 reviews
Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ...Read all 13 from tenants
About Martin & Co Plymouth
Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.
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Questions about Martin & Co Plymouth
What do sellers say about Martin & Co Plymouth?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Michael wrote: "We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ..."
What do landlords say about Martin & Co Plymouth?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Christine wrote: "After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ..."
What do tenants say about Martin & Co Plymouth?
13 reviews from tenants, rated 4.5 out of 5 on average. For example, Katie wrote: "Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ..."
Has Martin & Co won any awards?
Yes. Martin & Co Plymouth won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2022 Gold Award, Plymouth branch at EA Masters 2021.
