Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWith new changes coming into effect from 1/05/26 affecting all Landlords - I'm grateful Abi Lamerton is up to speed in keeping me fully informed and always acting in my best interests.
A quick thank you to Tracy Needham for keeping on top of the 5 yearly EICR ensuring my properties stay compliant. 10/02/26
A further update to add that the service received has continued to be very professional since last review and I have no reason to feel there will be any change to this in the future. Excellent ongoing support from Abi and more recently from Olivia and Kay.
Have used Martin&Co for several years now having been with a lesser agent previously - if I wasnt happy with the service why would I stay.
I deal with Abi most of the time who always goes above and beyond to ensure things are just so.
Graham · 6 April 2026
Agent replied · 13 April 2026
Thank you Graham for taking the time to share such a thoughtful update. We’re delighted to hear that you’ve continued to receive professional and reliable support from our team over the years. It’s wonderful to see Abi recognised for consistently going above and beyond, and we’re equally pleased that Olivia and Kay have also been able to assist you recently.
At Martin & Co Plymouth, we are committed to delivering excellent ongoing property management and lettings services for landlords. Your long-term trust means a great deal to us, and we’re proud to have made such a positive difference compared to your previous agent.
We look forward to continuing to support you with the same high standard of service for many years to come.
★★★★★ 5/5
GoogleUsed Martin &Co to sell a property and, right from the valuation process through to completion of the sale they were professional, friendly and so hard-working. Special shout out to Janine, who, was so patient and friendly throughout the whole process, which became lengthy and complicated (due to legal issues). Janine worked tirelessly on my behalf throughout and her knowledge and personable nature gave me the confidence that my sale was in good hands.
Rachel · 6 April 2026
Agent replied · 13 April 2026
Thank you so much for your wonderful review, Rachel!
We’re delighted to hear that your experience selling your property with Martin & Co Plymouth was positive from start to finish. Providing a professional, friendly, and hardworking service throughout the entire sales process is exactly what we aim for.
A special thank you for highlighting Janine, we’re so pleased to hear how her patience, knowledge, and dedication supported you through what sounds like a complex and lengthy transaction. Ensuring our clients feel confident and supported every step of the way is incredibly important to us.
Your kind words mean a great deal, and we truly appreciate your trust in us. If there’s ever anything we can help with in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleWe are currently renting our house through Martin & Co, and the process has been going very well. Everything has been smooth, clear, and well organised from the start, and we are very pleased with the service we have received.
A special thank you to Abbie for her help and support throughout, she has been professional, responsive, and genuinely helpful at every stage. We really appreciate her assistance and would happily recommend Martin & Co to others. 😊
Maria · 24 December 2025
Agent replied · 24 December 2025
Thank you for your fantastic review Maria. We’re delighted to hear that your experience renting with Martin & Co Plymouth was smooth, quick, and stress-free. It’s wonderful to know that Olivia and the team provided professional, responsive, and helpful support throughout the process.
At Martin & Co Plymouth, we pride ourselves on delivering friendly and reliable lettings services for tenants and landlords alike. We truly appreciate your recommendation and look forward to assisting you with any future property needs in Plymouth.
★★★★★ 5/5
GoogleWhat a great team!
They’re efficient and effective too.
It’s the first time I have invited an estate agent for managing the tenancy of my house. The experience is fantastic. They matched me a tenant within the targeted schedule and even earlier than expected. The whole team was orchestrated perfectly that made my life much easier. Thanks to Martha and Abbie, my dedicated property manager who sorts out problems lightning fast that beyond my expectations. A couple of days ago, Abbie liaised with my new tenant for a minor problem. I was astonished receiving her message outside their normal office hours. It’s sorted shortly.
Thanks again to this perfect team.
Peter · 10 December 2025
Agent replied · 11 December 2025
Thank you so much, Peter! Your feedback means a great deal to our whole team!
We’re delighted to hear that your first experience of using a letting agent to manage your tenancy has been such a positive one. Matching you with the right tenant quickly and keeping everything running smoothly is exactly what we aim for, and it’s brilliant to know we delivered on that.
Martha and Abbie will be especially pleased with your comments. Abbie’s dedication to proactive communication and fast problem-solving is something we’re very proud of, and it’s great to see that reflected in your experience.
Thank you again for choosing us to manage your property. We look forward to continuing to support you and ensuring your tenancy remains stress-free.
★★★★★ 5/5
GoogleWe were greeted by Kay westgarth at the property we have now rented. Kay was extremely efficient, lovely and polite, Kay showed us round the property and went above and beyond. Kay talked us through the process and kept us updated every step of the way. Kay presented herself very professionally and was very knowledgeable. I would highly recommend Martin and co and Kay Westgarth. A very thorough and easy process and only took a couple of days to complete. Kay is a credit to the team.
Dan · 29 November 2025
Agent replied · 22 November 2025
Thank you so much for taking the time to share your experience Dan. It’s fantastic to hear how well Kay supported you throughout your move. Her friendly, efficient approach and clear guidance are exactly what we aim to deliver at Martin & Co Plymouth, and we're thrilled she helped make the whole process smooth, quick, and stress-free.
Your recommendation means a great deal to us. We’re delighted you found your new home and that Kay’s professionalism and knowledge made such a positive impression. She’ll be over the moon to hear your feedback, she truly is a great asset to the team.
Wishing you all the best in your new property, and we're always here if you need anything!
★★★★★ 5/5
GoogleI'm first time buyer with very little idea of what I was doing, and Tui went ABOVE and BEYOND to help me buy my first place! The whole process from viewings, communication with the vendor, to all the admin and paperwork she had made the process absolutely seamless with super fast responses, professionalism and kindness :) she also helped me with finding a solicitors and surveyors. I would recommend to anyone, and especially a first time buyer where the whole process would otherwise seem intimidating!
Annie · 27 November 2025
Agent replied · 28 November 2025
Thank you, Annie... what a fantastic review. We’re so pleased to hear how smoothly everything went for you as a first-time buyer. Tui is dedicated to guiding buyers through every stage, and it’s wonderful to know her clear communication, fast responses and supportive approach made the whole journey feel manageable.
Buying your first home can seem overwhelming, so we’re delighted she could assist with everything from viewings to liaising with the vendor, as well as helping you connect with the right solicitors and surveyors.
Wishing you every happiness in your new home, and thank you for choosing Martin & Co Plymouth. If you ever need anything in the future, we’re always here to help.
★★★★★ 5/5
GoogleGreat representation from Louise Pearce at the property we have now rented and moving in soon. Louise was very efficient, being a good listener, lovely and polite, Louise showed my spouse round the property while I was viewing through a video call and Louise was great answering questions put forward. Louise kept us updated with correspondence and always responding to messages sent in a timely manner. Louise thank you for your professionalism. I would highly recommend Martin and co and Louise Pearce.
Abayomi · 26 November 2025
Agent replied · 28 November 2025
Thank you so much, Abayomi, for your fantastic feedback. We’re delighted to hear how well Louise supported you throughout the viewing and application process. Her efficiency, communication and professionalism are qualities we’re incredibly proud of, and it’s great to know they helped make your experience smooth, even via video call.
We’re thrilled you’ve chosen a home with us and wish you all the best as you prepare to move in. If you need anything at all along the way, our team at Martin & Co Plymouth is always here to help.
★★★★★ 5/5
GoogleI wish to recommend Martin & Co Plymouth as they have managed the letting of a family property for us for a number of years, and always provided a very professional, helpful and supportive service. Nothing has been too much trouble, and our Property Manager, Abbi Allan-May is always willing to help with any queries we have. Thank you Martin & Co for providing such excellent service.
Rosemary · 8 December 2025
Agent replied · 11 December 2025
Thank you, Rosemary. Your kind words mean a great deal to our team.
We’re delighted to hear that the service you’ve received over the years has consistently met your expectations. Supporting families with long-term property management is something we take great pride in, and it’s wonderful to know you’ve felt fully looked after throughout.
Abbi will be especially pleased to read your comments. Her approachable manner, willingness to help with any query, and commitment to providing reliable support are exactly what make her such a valued member of our team.
Thank you again for your continued trust. We look forward to supporting you for many more years.
★★★★★ 5/5
GoogleBoth my husband and myself have been extremely impressed by Abigails (Lamerton)work ethic during the time that she has managed our property. Abigail is very approachable and leaves nothing to chance; always diligent ensuring a first class service. This brings peace of mind in the knowledge that the management of our property is in safe hands. Abigail is well deserving of a 5 star rating. Julia Easton
Derek · 27 November 2025
Agent replied · 28 November 2025
Thank you, Julia & Derek! We really appreciate you taking the time to share such thoughtful feedback. It’s wonderful to hear how confidently Abigail has managed your property. Her proactive approach, strong work ethic and attention to detail are qualities we value highly, and it’s great to know they’ve given you peace of mind throughout.
Providing reliable, first-class property management is at the heart of what we do at Martin & Co Plymouth, and your comments reflect the standard we strive for with every landlord.
Thank you again for your 5-star review and for trusting us with your property. If there’s ever anything more we can help with, we’re always here for you.
★★★★★ 5/5
GoogleI have lived and worked all over the UK and with out a doubt Martin & Co are the best letting agent I have delt with in over 25 years of renting homes. Everything is done online from your phone and was super quick, easy and totally stress free. Communication when needed was fantastic, I mainly delt with Ade Walters and nothing was too much trouble.
Kenny · 28 October 2025
Agent replied · 29 October 2025
Thank you for your amazing feedback Kenny! We’re thrilled to hear that your experience with Martin & Co Plymouth has been the best you’ve had in over 25 years of renting, that truly means a lot to our team!
We’re glad our online systems made the process quick, simple, and stress-free, and that Ade provided such excellent support throughout the start of your tenancy.
At Martin & Co Plymouth, we’re committed to delivering efficient, modern lettings services with clear communication and a personal touch. Thank you again for choosing us as your trusted Plymouth letting agent, we wish you all the best in your new home!
★★★★★ 5/5
GoogleA mention to the employees at Martin & Co who are usually working in the background and rarely recognised, whose work is contributing to the success of the company. A special mention to Tracey Needham, always on top of the certificates required by law and making sure the properties are legally compliant and updated to the rental requirements. Professional, competent, accurate.
Eli · 9 December 2025
Agent replied · 11 December 2025
Thank you, Eli! We really appreciate you taking the time to highlight the behind-the-scenes work that keeps everything running smoothly.
Tracey will be thrilled with your comments. Her focus on staying ahead of legal requirements, ensuring certificates are in place, and keeping every property fully compliant is a huge part of what helps us deliver a safe and reliable service for landlords and tenants. It’s fantastic to see her expertise and attention to detail recognised.
Thanks again for your thoughtful review and for acknowledging the team members who quietly make a big impact. We're always here to help whenever you need us.
★★★★★ 5/5
GoogleAfter years of managing my property myself I opted to use Martin & Co when my health took a dip. In an increasingly complex rental market it was a great relief to hand over the stress involved with managing the property. Martha Peart was my …
Peter · 6 April 2026
Agent replied · 13 April 2026
Thank you so much for your thoughtful and detailed review, Peter.
We’re really pleased that you chose Martin & Co to support you, especially … More
★★★★★ 5/5
GoogleLouise was lovely & welcoming when I viewed a property to let. This task was stressful as the letting market has become extremely competitive & at times ruthless.
Louise made me feel relaxed during my viewing of a property with a personable approach.
Louise has been extremely fast with her response to emails & proactive while we navigate our way through the referencing process.
Suzy · 1 November 2025
Agent replied · 2 November 2025
Thank you Suzy for your five star review! We’re delighted to hear that Louise made your property viewing experience such a positive one. We understand how competitive the rental market can feel, so it’s great to know that her friendly and professional approach helped make the process less stressful.
At Martin & Co Plymouth, we pride ourselves on providing proactive communication and support at every stage, from viewings to referencing, to make finding your next home as smooth as possible.
Thank you for choosing us, and we wish you all the best with your move!
★★★★★ 5/5
GoogleOur rental experience with Martin & Co Plymouth has been excellent. They have made property management simple and provide complete peace of mind, ensuring everything behind the scenes is handled professionally. A special thanks to Tracey, who is a pleasure to deal with and always ensures our property's certifications are fully compliant. Excellent service all round.
Paul · 4 December 2025
Agent replied · 11 December 2025
Thank you, Paul! We’re really pleased to hear how positive your rental experience has been.
Making property management straightforward and stress-free is exactly what we aim for, and it’s great to know you’ve felt fully supported throughout. Tracey will be delighted with your feedback; her attention to compliance and commitment to keeping everything up to date plays a big part in ensuring landlords have complete confidence in their property’s management.
We truly appreciate your review and your trust in our team. If you ever need anything, we’re always here to help.
★★★★★ 5/5
GoogleOver the year Amy Burley has been managing my property. I am impressed by the way Amy is excellent at communicating with me regarding any problems that might occur and is quick to resolve any issue and the least disruption to the tenant
will continue to deal with Martin and Co in the future.
Rhoda · 11 December 2025
Agent replied · 17 December 2025
Thank you Rhoda for your five-star review and for taking the time to share your experience with Martin & Co Plymouth. We’re really pleased to hear how impressed you have been with the service Amy has provided while managing your property.
Clear communication, swift problem-solving, and minimising disruption for tenants are all key priorities for our Plymouth property management team, and it’s great to know Amy has consistently delivered this for you. Your feedback will be passed on to her and the wider team.
We truly appreciate your continued trust in Martin & Co Plymouth and look forward to working with you for many years to come.
★★★★★ 5/5
GoogleMartin & Co Plymouth have supported us through another year of letting. A BIG thank you to Abbie for steering us through a maze of red tape in 2025 and finding reliable contractors to tend to various maintenance problems which cropped up. Also to Louise for finding us a new Tenant.
Christopher · 2 January 2026
Agent replied · 2 January 2026
Thank you Christopher for your kind review. We’re delighted to hear that Louise and Abbie provided such excellent support in letting and managing your property. At Martin & Co Plymouth, we pride ourselves on delivering professional, … More
★★★★★ 5/5
GoogleI honestly can’t recommend Martin & Co Plymouth highly enough, and in particular Tui, who has been absolutely incredible from day one.
From the very start, the whole team were professional, approachable, and consistently excellent with communication. Selling a property can be daunting at the best of times, but they genuinely understand that from the seller’s perspective and made the entire process feel straightforward and stress-free.
Tui was amazing from our very first conversation. I explained my previous (not great) experiences with estate agents and what I was unhappy with, and she understood me immediately. She reassured me that this would be a completely different experience, and she absolutely delivered on that promise.
Communication was outstanding throughout, often even outside of normal business hours. Feedback after viewings was always prompt, detailed, and genuinely useful. Tui also provided regular reports and clear metrics from the advertising platforms, so I could see exactly how the property was performing, which I really appreciated.
We’ve now found a buyer and are nearly at the final step, and that’s entirely down to how smoothly and professionally everything has been handled. Tui made my life incredibly easy throughout the whole process.
Honestly, I only wish she was available nationwide; if my next property ends up outside Devon, I’d want her handling that too without hesitation.
Massive thanks to Tui and the team at Martin & Co Plymouth. I wouldn’t go anywhere else.
Wayne · 23 December 2025
★★★★★ 5/5
GoogleJanine has been absolutely fantastic throughout the sale of my flat. She's incredibly friendly, professional, and always quick to respond to any questions or concerns. It's made the whole process so much smoother and less stressful. I really appreciate her support and would highly recommend her to anyone looking for a reliable and approachable agent!
Kelly · 15 October 2025
Agent replied · 24 October 2025
Thank you for your wonderful review Kelly. We’re delighted to hear that Janine made the sale of your flat such a smooth and stress-free experience. Her friendly, professional, and responsive approach reflects the level of service we aim to provide to all our clients at Martin & Co Plymouth.
We truly appreciate your recommendation and are so pleased that Janine’s support helped make your property sale a positive experience.
★★★★★ 5/5
GoogleMyself and my partner have had a great experience using Martin & Co Plymouth to find our new apartment, we had the help of James Wilson, he has helped us throughout the process and kept us up to date with any progress and been there for any questions we might have along the way. We would recommend James and Martin&Co to anyone in the area looking to move, we have always been informed and are very pleased with our experience.
Rosey · 17 December 2024
Agent replied · 8 January 2025
Hi Rosey,
It's wonderful to hear that you and your partner found the perfect rental apartment with our help! We're so pleased that James was able to make the lettings process smooth and stress-free. Thanks for the fantastic feedback, we really appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleAmy is my property manager for Martin and Co. She is friendly, professional and is very quick to get any queries or maintenance request rectified. I recently lost all power to my property due to an outside light getting filled with water. I called Amy and within half an hour I had an electrician at my door who rectified the issue. Amy really is an asset to Martin and Co and I feel extremely happy to have her as my property manager.
Sarah · 7 December 2024
Agent replied · 10 December 2024
Hi Sarah,
We are absolutely delighted that Amy has returned to Martin and Co. She comes with a lot of experience and we are pleased to see she is off to such a positive start in managing your property and helping with maintenance.
Many Thanks
Abigail Lamerton
Business Generation Manager
★★★★★ 5/5
TrustpilotBest Estate Agent in Plymouth
We are so very grateful to Jennifer, Janine and Tui at Martin & Co. It has been a long journey with many difficulties along the way but the staff at Martin & Co pulled out all the stops. They were supportive, understanding and kept us well informed at every step of the way. They found a buyer for our flat within 2 weeks on the market, and even though that sale unfortunately fell through Matin & Co were so proactive and found us another buyer within a week! We would like to give special thanks to Jennifer who went above and beyond from calming our nerves when things got a bit tricky to ensuring the sale of the flat went through on the day of completion.
Gloria · 4 December 2025
★★★★★ 5/5
GoogleIn very limited cases I write a review but once dealing with Martin and Co I could not hold back for other people to know the professionalism of this company , I have ask M&C to let and manage my 4 bedroom house in Plymouth , I met first at the property with Chris who is the managing director for evaluation and initial agreement , Chris was so professional in his approach and you can see he is a great gentleman, then I have dealt with Abbie Alan whom was so supportive and highly professional in managing my property, processing the documents , letting agreements and finally finding the right tenant for my property.
After dealing with Abbie and seeing her support I would like to thank her for the job well done and I highly recommend M&C for anyone is looking for peace of mind to rent out his property.PositiveResponsiveness, Quality, Professionalism
Medu · 30 November 2025
★★★★★ 5/5
GoogleWe have a couple of rental properties managed by Martin and Co, in particular looked after by Abigail. All of the staff are wonderfully helpful, but I don't know what we would do without Abi. She is marvelously efficient and communicative, solving problems at the drop of a hat, and taking away much of the stress involved with property management. No issue is too big or too small for Abi to deal with, and she does it all with a lovely friendly manner. Thank you Abi for all you do :)
Kate · 29 November 2025
★★★★★ 5/5
GoogleI dealt with Louise from beginning to end & I can’t recommend her or Martin&co more.
She was incredibly knowledgeable about the areas & gave me great advice on what to look out for when viewing all properties. She then went above & beyond ensuring everything would run smoothly. Also I have to say the fastest turn around I’ve ever experienced. 24 hours from sending application to finishing referencing & getting confirmation.
Thank you so much for finding us our very first house just us 2!
Sadie · 19 November 2024
Agent replied · 3 December 2024
Hi Sadie,
Thank you for taking the time to write out your wonderful review! We’re delighted to hear that Louise was able to help you find your perfect first home. It’s fantastic to know that our team is making a positive impact on the lives of our tenants.
Thanks again
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