5/5
GoogleVery happy with the services supplied happily recommend to other landlords. I'm listened to and ideas are not quashed with helpful advice given.
Trusted Agent profile · Plymouth · Devon
Verified
Martin & Co Plymouth reviews
★★★★★
1,419 reviews across 3 platforms
27 Mutley Plain, Plymouth, Devon, PL4 6JG
Part of Martin & Co, see every office.
Martin & Co's office in Plymouth, Devon, at 27 Mutley Plain, is rated 4.7 out of 5 across 1,419 reviews on three platforms, including 1,202 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
1,202
Reviews on Google
This office
26
Reviews on The Trusted Agent
This office
191
Reviews on Trustpilot
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ...Read all 3 from sellers
Buyers1 review
We recently bought our house from Martin & Co and despite us not being their paid client, we cannot rate their service highly enough. They worked constantly on ...Read the review from buyers
Landlords5 reviews
After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ...Read all 5 from landlords
Tenants13 reviews
Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ...Read all 13 from tenants
About Martin & Co Plymouth
Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
Google5/5
GoogleWe had a viewing with Michael. He was very professional and friendly and answered all of our questions
5/5
TrustpilotProfessional and very friendly.Big…
Professional and very friendly.Big thank you to all the team .My compliments.
Agent replied
Dear Spyros,Thank you for taking the time to comment on the service that you have received.Kind Regards,Chris WhitakerMartin & Co - Executive Lets
5/5
TrustpilotExcellent service and Support
From the minute of meeting the agents Martha and Louise, every step has been a breeze. They have taken care of everything and made it easy for us. I would highly recommend using this agent for all of your letting needs. Thank you
5/5
GoogleThank you so much for such a friendly and extremely professional service Emma, we would highly recommend this agent and would use again in the future
5/5
GoogleMy encounter with martin Co has always been pleasant and professional. Michael showcases exactly this.. pleasant..knowledgeable and professional
5/5
GoogleEmma delivered on all her promises and gave a first class service. Very friendly, professional and quality estate agent, have already recommended Martin & Co to friends and colleaguesPositiveQuality
5/5
TrustpilotWho assisted me
Very kind and very helpful person... approachable and patient.
5/5
TrustpilotEfficient, good communications
Used Martin & Co initially a couple of years ago for tenant search. Very pleased with this service. More recently, Mark has assisted with getting an electric check for the property. Great communication, fast and efficient process.
5/5
GoogleFriendly staff, nothing is ever to much for them. We have been with them in two separate houses for over five years.
5/5
GoogleYou recently marketed our rental property which was handled by Abi. She was brilliant throughout the transactions, knowledgeable and professional. The whole procedure went very smooth. I would recommend your company and Abi too anyone.PositiveProfessionalism
5/5
GoogleExceptional service. Organised everything for me, resolving multiple issues and successfully marketed my flat. Always responsive and honest; a really good team of people and a pleasure to work with. Thoroughly recommend.
5/5
TrustpilotHappy Move
Perfectly happy with the communication and general Happy vibes from Louise, very well mannered and easy to talk with. Very pleased with the way she handled the information and the new flat is amazing.Very happy with all the effort made
5/5
GoogleGreat service and couldn't of been more helpful
Agent replied
Barry, Thank you for taking the time out of your busy schedule to provide this review. It's very thoughtful and very much appreciated on our side. We work our very hardest to be the very best letting agent in Plymouth, so it's good to hear when we have got it right. Kind regards, Chris Whitaker (Managing Director)
5/5
TrustpilotThey explained everything in detail , Friendly
They explained everything in detail Soo friendly i was not afraid to ask anything They made me feel at home For my viewing finished work at 5:35 she waited for me to get there :..
5/5
TrustpilotThis review is from a new tenant who is…
This review is from a new tenant who is atm moving apartments and estate agents.Martin and Co were professional from the start and were very friendly and helpful.Lo and Ab have helped me no end.J.
5/5
GoogleVery happy to have had Janine as our agent. She is friendly and informative and communication has been excellent and quick.
5/5
GoogleRating only, no written review.
5/5
GoogleQuick work from Louise who has been very helpful. Happy with the service :)
5/5
GoogleDaniel Tromans at Martin & Co as been amazing at helping me manage my property. Always professional and informative during any queries I have had. He has been a credit to the company!
5/5
GoogleGreat communication and good quality service. I would recommend this company for everyone who is looking for a new home. Thank you, Louise.
5/5
GoogleGreat company to rent from Very helpful and friendly Thanks also for Aidan's help especially sorting out my move out date!
5/5
GoogleAll the staff there are really friendly
Agent replied
Ashley, That's so heartening to hear. We really do try to be... It's not always easy trying to juggle everyone's requirements, so it's really nice to hear positive views. Please don't hesitate to get in touch with Martin & Co (Plymouth) for any property management issue that may arise. Kind regards, Chris Whitaker (Managing Director)
5/5
GoogleGreat company to rent from Very helpful and friendly Thanks also for Aidan's help especially sorting out my move out date!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Martin & Co Plymouth
What do sellers say about Martin & Co Plymouth?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Michael wrote: "We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ..."
What do landlords say about Martin & Co Plymouth?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Christine wrote: "After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ..."
What do tenants say about Martin & Co Plymouth?
13 reviews from tenants, rated 4.5 out of 5 on average. For example, Katie wrote: "Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ..."
Has Martin & Co won any awards?
Yes. In The Trusted Agent 2026 awards: Martin & Co, Plymouth won Platinum.
