5/5
GoogleThe team Martin&co is really wonderful especially for finding accommodations for foreigners like me. We had a viewing with Mike ( Michael Cowell) today, he was really nice and friendly and very informative about the property. 😊😊 …
Trusted Agent profile · Plymouth · Devon
Verified
Martin & Co Plymouth reviews
★★★★★
1,419 reviews across 3 platforms
27 Mutley Plain, Plymouth, Devon, PL4 6JG
Part of Martin & Co, see every office.
Martin & Co's office in Plymouth, Devon, at 27 Mutley Plain, is rated 4.7 out of 5 across 1,419 reviews on three platforms, including 1,202 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
1,202
Reviews on Google
This office
26
Reviews on The Trusted Agent
This office
191
Reviews on Trustpilot
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ...Read all 3 from sellers
Buyers1 review
We recently bought our house from Martin & Co and despite us not being their paid client, we cannot rate their service highly enough. They worked constantly on ...Read the review from buyers
Landlords5 reviews
After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ...Read all 5 from landlords
Tenants13 reviews
Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ...Read all 13 from tenants
About Martin & Co Plymouth
Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
Google5/5
GoogleSmooth transition and easy processing . Thankyou james and team martin and co.
5/5
TrustpilotStress free experience!
Moving in the current climate was going to be a stressful experience or so we thought... Louise Pearce and Daniel Tromans have been super stars and made the experience as seamless as possible! Real credits to your business. Thank you to both the guys, we are now settled in our new home!
5/5
GoogleExcellent service from the team at Martin&Co. Second to none in terms of quality, professionalism, attention to the customer and speed. If you are looking for a top estate agent in Plymouth look no further.
5/5
GoogleWe just had a viewing with Micheal (Mike), he was absolutely wonderful, so accommodating and friendly. Very genuine and informative about the property we viewed and would without a doubt recommend him to anyone looking for real estate advice
5/5
GoogleThe agent who dealt with my application was patient and understanding despite issues from another letting agency. Would give 6 if I could
Agent replied
James, Really chuffed to hear that you have rated our service so highly when compared with one of our competitors. We hope that your positive experience continues through your tenancy. We're here to support. Kind Regards, Chris
5/5
GoogleMy estate agent abi was very helpful and kept me up to date with what was going on, very happy with the service
Agent replied
Siobhan, Thank you for your feedback on our lettings service and in particular on Abi. I really hope that you continue to feel that we are working hard to support you in managing and sorting out any issues that you may have at your property. Kind Regards, Chris
5/5
TrustpilotI've been impressed by the Plymouth…
I've been impressed by the Plymouth office of Martin and Co. They are knowledgeable, sensible and enthusiastic. Friendly service and very good feedback.
Agent replied
Jeremy,Thank you for your comments. We'll take those adjectives. Communication is at the centre of all that we do and it is incredibly satisfying to hear that you feel that we have supported you effectively in our service to you. Please do not hesitate to get in touch if you need our help or advice at any point.Kind Regards,Chris WhitakerManaging Director
5/5
GoogleI have mainly liaised directly with Louise Pearce. She remained consistently responsive during the process which was reassuring.
Agent replied
Thank you for taking the time to post and support Martin & Co (Plymouth). We always try our very best to communicate in a timely, clear and transparent way. We accept that we don't always get this absolutely spot-on, but we try our very best and are committed to constantly improving the service that we provide to our landlords and tenants alike. Kind Regards, Chris Whitaker Managing Director
5/5
GoogleI have been dealing with Danni Revell for about four months now and she is one of the most polite, professional , and helpful agents I have ever come accross. If any powers that be are reading this, please give this lady a pay increase immeadiately !!!PositiveProfessionalism
5/5
GoogleVery pleased with speedy turnaround between tenancies - new occupant found very quickly by M&Co's lettings negotiator, Janine Brace. Thanks, Janine!
Agent replied
Janet, Your words are very kind, but our success in reducing void periods also reflects extremely positively on you as the landlord and the manner in which you have consistently maintained and updated your properties to a high standard in order to attract high-caliber tenants. Kind Regards, Chris Whitaker Managing Director
4/5
GoogleHappily rented for 2 years. Would recommend to friends. Some delay in maintenance issues but overall a good company to rent with.
Agent replied
Sarah, Thank you for this. Your point regarding the delay in property maintenance is noted and I know that Emma has spoken to you regarding this matter. Hopefully we can work towards that 5th star over the course of the remainder of your tenancy. Regards, Chris Whitaker
5/5
GoogleMoving house is hard enough, moving countries is extra challenging. We we're lucky - and then delighted - to have been taken care of by Martin & Co. The team was on the ball, highly professional, friendly, skilled and effective. Highly recommend them.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHad a lovely viewing with Michael showing us around the property, and can’t wait to move in to our new home! Thanks so much for your help and guidance throughout the application process:)
5/5
GoogleOur house was sold by Martin & Co. They provide a professional, efficient and friendly service, we would definitely recommend. Emma and Janine have been brilliant, great communication all the way through the process to deliver a first class service.
5/5
GoogleOur house was sold by Martin & Co. They provide a professional, efficient and friendly service, we would definitely recommend. Emma and Janine have been brilliant, great communication all the way through the process to deliver a first class service.
5/5
GoogleI have been impressed with Martin & Co approach and professionalism in the way they managed my property from the start and ingoing. The communication and implementation of my needs as landlord has been excellent.
5/5
GoogleI have been so impressed with Martin and co sales throughout my search for a property. Especially all the help Emma has offered us regardless of which agent we bought through. Superb service!
5/5
GoogleThe service was professional and exceptional! Emails and other enquiries were promptly responded to. In addition, the staff working with us provided us with all the necessary guidance and information that make the entire process seamless.
5/5
GoogleI am very grateful to Martin and Co for taking on the management of my tenancy. My first impressions of courtesy, professionalism and trustworthiness have proved perfectly right. The staff at Martin & Co. have demonstrated skill and efficiency in ameliorating my previously highly aggrieved tenants and successfully calmed what had been a volatile situation.
1/5
GoogleVery unprofessional, rude staff, never there when you need help, and always passing the blame to someone else
Agent replied
Dear Hannah, I understand that you are not a tenant or applicant of ours, but a friend of John Beare. Please do consider my response to John below, which summarizes events. Regards, Chris Whitaker (Managing Director)
5/5
GoogleThis is a great agency both for rental and sales, sensible realistic advice and values and easy to sort any issues out with. Would highly recommend and use time and time again
5/5
GoogleAggresive sales team , positive back up staff , positive with feedback ,and is in the same mind of the vendor ie, SUCCESS IS THE ONLY OPTION , and we achieved that !
4/5
TrustpilotA great improvement
After a bumpy period when things did not go smoothly, I have experienced a great improvement in the quality of service provided. My properties are now being managed by Jessica Lane and I have found her to be excellent. I now feel much more confident my future relations with the business.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Martin & Co Plymouth
What do sellers say about Martin & Co Plymouth?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Michael wrote: "We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ..."
What do landlords say about Martin & Co Plymouth?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Christine wrote: "After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ..."
What do tenants say about Martin & Co Plymouth?
13 reviews from tenants, rated 4.5 out of 5 on average. For example, Katie wrote: "Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ..."
Has Martin & Co won any awards?
Yes. In The Trusted Agent 2026 awards: Martin & Co, Plymouth won Platinum.
Want Martin & Co Plymouth to help?
Tell us what you need and we'll pass your enquiry to Martin & Co Plymouth and up to three other top-rated agents near Plymouth.
