5/5
GoogleSold my property with Martin & Co Plymouth, great service from Emma and Janine, they managed to get me the deal I expected. Highly recommended.
Trusted Agent profile · Plymouth · Devon
Verified
Martin & Co Plymouth reviews
★★★★★
1,421 reviews across 3 platforms
27 Mutley Plain, Plymouth, Devon, PL4 6JG
Part of Martin & Co, see every office.
Martin & Co's office in Plymouth, Devon, at 27 Mutley Plain, is rated 4.7 out of 5 across 1,421 reviews on three platforms, including 1,204 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
1,204
Reviews on Google
This office
26
Reviews on The Trusted Agent
This office
191
Reviews on Trustpilot
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ...Read all 3 from sellers
Buyers1 review
We recently bought our house from Martin & Co and despite us not being their paid client, we cannot rate their service highly enough. They worked constantly on ...Read the review from buyers
Landlords5 reviews
After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ...Read all 5 from landlords
Tenants13 reviews
Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ...Read all 13 from tenants
About Martin & Co Plymouth
Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
Google5/5
GoogleMartha, at Martin & Co, has been really helpful and efficient in dealing with our rental. She was professional as well as friendly. They appear to have a good team.
Agent replied
Dear Andrew, I'm glad that you feel that we have a good team. We're certainly a team that is focused on delivering the very best that we can to our landlords, tenants, vendors and purchasers. We're really glad that this came through in our dealings with your property. Kind Regards, Chris Whitaker Martin & Co - Executive Lets
1/5
TrustpilotDisgusting customer service we were…
Disgusting customer service we were given keys to our property the weekend and the house was in a unliveable state! When calling the team in the office we were treated with no repeat them telling us they don’t have time to deal with it! The staff wouldn’t no the truth if it smacked them in the face.
5/5
GoogleGreat company to rent from. Abi was professional and very helpful
5/5
TrustpilotLouise Pearce - reviewed
Louise worked really hard to make sure that we got our tenancy approved on time despite a few pitfalls that came up. Thanks for a top notch service. Jordan Doyle
Agent replied
Jordan,It's extremely rare that there isn't the odd challenge in preparing a new tenancy, but I'm glad that Louise managed to navigate the pitfalls for you.Thank you for taking the time to thank us! Please don't hesitate to get in touch with any further support that you require.Kind Regards,Chris
5/5
GoogleMartin and Co have been managing my flats for many years. Property manager Mark Evered has provided outstanding customer service. He is highly professional with a 'can do' attitude and any issues are dealt with promptly. His help in these challenging times has been second to none. Highly recommended. Big thank you MarkPositiveResponsiveness, Professionalism
5/5
GoogleAs a contractor working with Martin and Co I would like to mention Tracey in particular who makes working with them a pleasure. Traceys fantastic communication and professionalism is more than 5* as Tracey will always go beyond to help out making sure our gas and plumbing jobs through Martin and Co runs smoothly!
5/5
TrustpilotKnowledgeable and helpful
Very pleased with the service so far. Jasmine Barrett proved helpful and knowledgeable regarding the flat I viewed and was able to answer all of my questions. My offer was subsequently accepted and fingers crossed for a smooth purchase.
5/5
GoogleGreat communication , James explained everything so clearly. And I received prompt replies every time . Would definitely recommend !
5/5
GoogleGreat company to rent from. Abi was professional and very helpful
4/5
GoogleGreat people - Mark is always helpful - all good.
5/5
GoogleExcellent service great communication from staff especially Janine. Thank you.
5/5
GoogleSandy and her team were excellent. Sorted everything I needed.
5/5
GoogleAmazing customer service from all members of the Martin&Co team. Everyone that have dealt with at Martin&Co are very professional and friendly. I was really impressed with how efficient and informed the service is and look forward to continue working with them in the future. I highly recommend them whether you are interested in sales or lettings.
5/5
TrustpilotTop notch agency!
We've been with Martin&Co for over 3 years, never had any issues whatsoever, every time when we had a problem they were quick and efficient.Highly recomended!
5/5
GoogleMartin and Co provided an excellent service. We arranged a viewing with Michael Cowell and he was friendly, informative and professional. During the application process he was very helpful and attentive to any doubts that could come up.
5/5
GoogleAmazing customer service from all members of the Martin&Co team. Everyone that have dealt with at Martin&Co are very professional and friendly. I was really impressed with how efficient and informed the service is and look forward to continue working with them in the future. I highly recommend them whether you are interested in sales or lettings.
5/5
GoogleThe whole team has been great and very professional. They are managing my 2 properties and am highly impressed with their enthusiasm and prompt actions.
Agent replied
Dr Malik, It has been an absolute pleasure to support you in tenanting and managing your investment properties. At Martin & Co - Executive Lets we very much pride ourselves on the personalized service levels that we provide to our landlord clients. It is never about the 'quick-win' but about establishing what we hope to be an enduring and mutually beneficial relationship. As the largest and most highly regarded lettings agent in Plymouth we very much look forward to continuing to work with you. Kind Regards, Chris
5/5
TrustpilotJanine Brace and Martin & co.
I recently had a great deal of interaction with Martin & co,Plymouth.I was dealt with by a charming young lady named Janine Brace.She was flawlessly efficient,very friendly and a pleasure to deal with.This company definitely deserves to be highly recommended and must also be a very good employer to work for,to attract employees of the calibre of Janine Brace.
5/5
GoogleWe found a lovely house to rentbwith the help of Louise Pearce who was friendly polite and very helpful thanks 😊 …
5/5
GoogleAbi, Mark Evered and Tracey have been so helpful communicating works keeping me, their Tenants and Landlords updated. Well organized company highly recommend anyone looking for a professional managed service!
5/5
GoogleBrilliant estate agents, helped us out a lot, our agent (Louise) basically took us under her wing and fought to get us a place, would highly recommend!
Agent replied
Dear Jordan, Thanks for taking the time to provide this feedback regarding Louise. She's so happy to have helped you find your home despite some of the unforeseen challenges that we faced along the way. Please do get in touch if you need any further support at all or have any property management issues that we need to attend to on your behalf. Kind Regards, Chris Whitaker Martin & Co Plymouth
5/5
GoogleWe are very pleased with the service we have received from Louise Pearce. She has acted promptly to all of our requests with a smile and professionalism.
Agent replied
Jayne, Louise is really pleased that you have highlighted her positivity and professionalism. We are always striving to maintain our position as the best letting agent in Plymouth and the team really appreciate your feedback. Kind Regards, Chris
5/5
TrustpilotBrilliant stuff
Brilliant stuff. The team was very helpful, quick replies, friendly communication and great explanation regarding details.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Martin & Co Plymouth
What do sellers say about Martin & Co Plymouth?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Michael wrote: "We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ..."
What do landlords say about Martin & Co Plymouth?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Christine wrote: "After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ..."
What do tenants say about Martin & Co Plymouth?
13 reviews from tenants, rated 4.5 out of 5 on average. For example, Katie wrote: "Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ..."
Has Martin & Co won any awards?
Yes. Martin & Co Plymouth won Platinum in The Trusted Agent 2026 awards.
Want Martin & Co Plymouth to help?
Tell us what you need and we'll pass your enquiry to Martin & Co Plymouth and up to three other top-rated agents near Plymouth.
