Trusted Agent profile · Plymouth · Devon
Verified
★★★★★
1,421 reviews across 3 platforms
27 Mutley Plain, Plymouth, Devon, PL4 6JG
Part of Martin & Co, see every office.
Martin & Co's office in Plymouth, Devon, at 27 Mutley Plain, is rated 4.7 out of 5 across 1,421 reviews on three platforms, including 1,204 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
1,204
Reviews on Google
This office
26
Reviews on The Trusted Agent
This office
191
Reviews on Trustpilot
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ...Read all 3 from sellers
We recently bought our house from Martin & Co and despite us not being their paid client, we cannot rate their service highly enough. They worked constantly on ...Read the review from buyers
After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ...Read all 5 from landlords
Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ...Read all 13 from tenants
Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
5/5
Google⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Massive thank you to Janine and Emma for their help during the purchase of my new home. They kept me up to date throughout the whole process and try to take as much stress out of the process as possible! Thank you both for your positive, helpful, friendly customer service🤍
5/5
GoogleReceived amazing help, advice and service from Abi Lamerton. Can’t recommend highly enough. It’s thanks to Abi’s hard work that I’ll be moving into a new family home tomorrow. Couldn’t be happier. Thank you so much. 5* service from an exceptional agent. Rachelle Goldsteine
Rachelle, Wow - glowing praise for Abi indeed! A huge smile on her face when she received your positive review. Thank you so much for taking the time to comment so positively. Kind Regards, Chris Whitaker Martin & Co - Executive Lets
5/5
GoogleLouise was very friendly and helpful right from my viewing to accepting a tenancy on the property. She was happy to answer any questions and quickly resolved an issue that arose during the process.
5/5
GoogleLouise was so friendly and so efficient. I finally found a property to rent after 4 month at the first viewing held by her. I’m very grateful.
5/5
GoogleReceived amazing help, advice and service from Abi Lamerton. Can’t recommend highly enough. It’s thanks to Abi’s hard work that I’ll be moving into a new family home tomorrow. Couldn’t be happier. Thank you so much. 5* service from an exceptional agent. Rachelle Goldsteine
Rachelle, Wow - glowing praise for Abi indeed! A huge smile on her face when she received your positive review. Thank you so much for taking the time to comment so positively. Kind Regards, Chris Whitaker Martin & Co - Executive Lets
5/5
GoogleReceived amazing help, advice and service from Abi Lamerton. Can’t recommend highly enough. It’s thanks to Abi’s hard work that I’ll be moving into a new family home tomorrow. Couldn’t be happier. Thank you so much. 5* service from an exceptional agent. Rachelle Goldsteine
Rachelle, Wow - glowing praise for Abi indeed! A huge smile on her face when she received your positive review. Thank you so much for taking the time to comment so positively. Kind Regards, Chris Whitaker Martin & Co - Executive Lets
5/5
TrustpilotExcellent service!
The service is excellent. I spoke to Sophie Hammond regarding the renewal process and she was very helpful when talking me through the steps I had to take and was extremely quick to reply to any questions I had over email! Thank you Sophie!
Dear Aimee,As one of our more junior members of staff, Sophie is over the moon with your positive comments on her performance. Thank you for taking the time out to post and do not hesitate to drop us a line if you need any assistance in the management of your property.Kind Regards,Chris WhitakerManaging Director
5/5
GoogleFast and Efficient, straight to the point! Thank you Michael!
Dear Connor, Many thanks for your feedback on Michael's efficiency. We know it can be a stressful time for Tenants securing a new home and moving so we like to ensure it is as stress-free and straight forward as possible. We hope you're happy in your new home! Many Thanks Abigail Lamerton Business Generation Manager
5/5
GoogleWe have been dealing with Martin & Co for several years. I have found the company to be honest, efficient and professional. Abbie who looks after both our property's is very polite and a pleasure to deal with. Sharman Gowing More
5/5
GoogleAfter being so disappointed by agencies when trying to rent a flat, Martin & Co were a breath of fresh air. They were so friendly and communicated so well. Any question we had they were only a call away. Our lovely agent Louise helped us so much in the move into our flat. We can’t thank her and the rest of the team enough. Would highly highly recommend them.
5/5
GoogleThanks to Martin Co, I found home in 2 weeks. Louise Pearce was so helpful! I am new to UK and knew nothing about the process of renting a home. Louise help me patiently through each step.
5/5
GoogleMany thanks to both Amy and Janine, who have been a great help in both letting out my property and later in selling it.
Thank you for your kind review. We’re delighted to hear that Amy and Janine provided such excellent support in both letting and selling your property. At Martin & Co Plymouth, we pride ourselves on delivering professional, reliable, and friendly estate agency and property management services for landlords and sellers across Plymouth. We truly appreciate your feedback and look forward to continuing to support you with any future property needs.
5/5
GoogleMike is the most energetic agent I've ever dealt with, thanks Mike!
Dear Matt, Wow, your comment about Mike's energy truly made us smile! Thank you for choosing Martin & Co Plymouth Lettings and Estate Agency and for taking the time to leave such a positive review about Mike. Many Thanks Abigail Lamerton Business Generation Manager
5/5
GoogleI recently engaged Martin & Co for tenant agency services and wanted to share my appreciation for their staff member, especially Louise. Despite encountering some errors on my part, Louise remained professional, patient, and exhibited great expertise throughout the entire process. I highly recommend Martin & Co to all.
5/5
GoogleAbbie AM is super efficient, pro active and helpful. A very helpful agent indeed.
Thank you Claire for your kind words and 5-star review. We’re so pleased to hear that you found Abbie to be efficient, proactive, and helpful. At Martin & Co Plymouth, we pride ourselves on delivering professional and reliable lettings and estate agency services, and it’s fantastic when our team members are recognised for their hard work. If you need any further support with property management, lettings, or sales in Plymouth, our team is always here to help.
5/5
GoogleAbbie has been a great property manager! Moved into our flat around 8 months ago, had a couple maintenance issues but Abbie has very promptly got them all resolved! Amazing service thank you 🙏 …
5/5
GoogleCertain aspects of this agency impress me... that is the letting staff. They have the ability to fill rooms in short time compared to other agencies in the Plymouth area. I have recently been really impressed with Janine who has filled an empty room, communicating with me following two very positive viewings and keeping me updated with referencing and move in dates. Thanks Janine, great result!PositiveResponsiveness
5/5
Google⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Massive thank you to Janine and Emma for their help during the purchase of my new home. They kept me up to date throughout the whole process and try to take as much stress out of the process as possible! Thank you both for your positive, helpful, friendly customer service🤍
5/5
GoogleVery happy with my experience of renting a flat through Martin & Co. It was so quick and efficient. I got an appointment in one day, the agent was friendly, knowledgeable and helpful. The application and referring process was unbelievably easy and all done online, receiving the answer within one day. I would definitely use them again.
Dear Hilary, thank you so much for taking the time to leave such a glowing review! We truly appreciate your kind words about our efficiency, helpfulness, and online application process. It means a lot to us to know you found the entire experience with Martin & Co Plymouth Estate and Letting Agency. to be positive and convenient. Enjoy your new home! Many Thanks Abigail Lamerton Business Generation Manager
5/5
GoogleMartha has been amazing. I've had quite a few different items to sort out. Martha has very carefully kept a running list of action points and progress relating to each item. She has got different quotes for me for various things and has kept me up to date at all times. Martha is always very helpful supportive and friendly. I'm lucky to have her as my property manager. Mrs Lewis
5/5
GoogleUsed Martin & Co when finding a garage to rent. The whole process was swift and easy, taking just a few days from first enquiry to handover of the keys. Martha was professional, courteous and helpful throughout. Highly recommended!
Dear Neil, Martha is very grateful for you having taken the time to provide this feedback. We're delighted that you found our letting service to be of the quality that you would expect. Irrespective of whether our tenants require a waterfront penthouse apartment, a family home or garage we aim to deliver the highest level of support as Plymouth's best regarded letting agent. Please do keep tied-in with us so that we can continue to support you as required. Kind Regards, Chris Whitaker Martin & Co - Executive Lets
5/5
GoogleAs a professional Landlord, I use Martin and Co. to find Tenants for our property in Plymouth. I had given our long term Tenant notice, due to his breaking the terms of the Tenancy Agreement and asked Martin and Co to find a replacement. By coincidence, he approached Martin and Co for alternative accommodation, but could find nothing suitable. My position was that if he would agree to not violate the terms of the Agreement he could stay, but our relationship had deteriorated. Aimee Farley, who had interviewed our Tenant, understood the situation and acted as a third party between us to reach a satisfactory conclusion. Without her assistance, it would not have been an easy ride. Throughout our relationship, Aimee has always taken care to understand the situation and to offer every assistance. She returns calls and has been most efficient in all respects. Dealing with one person, rather than the "Team" has brought about a satisfactory conclusion to a vexing situation.
5/5
Google"Excellent service great communication from staff especially Michael.
Dear Amal, Thank you for the kind words! We're thrilled you had such a positive experience with our team, especially Michael. His responsiveness, clear communication, and dedication to your needs really shine through. We'll be sure to share your feedback with him, and we wish you all the best in your new home. Many Thanks Abigail Lamerton Business Generation Manager
5/5
GoogleGreat friendly and efficient service :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Michael wrote: "We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ..."
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Christine wrote: "After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ..."
13 reviews from tenants, rated 4.5 out of 5 on average. For example, Katie wrote: "Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ..."
Yes. Martin & Co Plymouth won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll pass your enquiry to Martin & Co Plymouth and up to three other top-rated agents near Plymouth.
