Every review we hold for the Pembroke office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookI sold my house through fbm they were very professional from day one, lee was excellent throughout keeping in touch and going above and beyond he was always on the phone even after hours and chasing loose ends up. After only a few views lee had my house sold. Also huge thanks to Donna and Lisa who were also working on it behind the scenes. I’d highly recommend fbm to anyone looking to sell their property all the best guys!!
Johnny · 13 May 2021
Agent replied · 26 February 2025
That’s who We’ve used for my mums house I can’t fault them 😊
★★★★★ 5/5
FacebookI would highly recommend FBM as an estate agent if selling your property in the Pembroke area. Donna completed a valuation quickly and the property was on the market within a few days after deciding to sell. Lee was fantastic to deal with and kept me updated on viewings and feedback and nothing was too much trouble. Lee was always contactable and honest and upfront in his approach. The service was very professional and communication was great from start to finish. Thanks both.
Sarah · 21 December 2020
Agent replied · 26 February 2025
Many thanks Sarah, we appreciate your kind feedback. 😃
★★★★★ 5/5
FacebookI would highly recommend FBM as an estate agent if selling your property in the Pembroke area. Donna completed a valuation quickly and the property was on the market within a few days after deciding to sell. Lee was fantastic to deal with and kept me updated on viewings and feedback and nothing was too much trouble. Lee was always contactable and honest and upfront in his approach. The service was very professional and communication was great from start to finish. Thanks both.
Sarah · 21 December 2020
Agent replied · 26 October 2023
Many thanks Sarah, we appreciate your kind feedback.
★★★★★ 5/5
GoogleIncredibly friendly and efficient team, Lheyton went above and beyond to assist with the rental application process. Could not recommend FBM more highly!
Calum · 9 March 2026
★★★★★ 5/5
GoogleBought though Steph @ Pembroke Office
Efficient, polite & responsive any question. After trying to buy though 2 other estate agents in the area who were either rude or unhelpful. Steph was pleasure to buy though, wish more people had as much enthusiasm about there role as she does.
James · 18 March 2024
Agent replied · 6 February 2024
Customer satisfaction is our top priority, and we're glad to hear that we met your expectations. If there's anything else we can do for you, please don't hesitate to let us know!
★★★★★ 5/5
GooglePleasure to deal with Lheyton from FBM. Very helpful & informative throughout. Great communication start to finish. Greatly appreciated.
Nicola · 31 July 2026
Agent replied · 2 September 2026
Thank you so much for your kind review Nicola! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
View AgentsAnwen Barrass
Anwen is a fantastic agent and communicates well. She always shows initiative and works in the interest of the seller as well as catering for potential buyers which obviously helps the process.
FBM are an experienced Estate Agents - and it’s thanks to Agents like Anwen they continue to provide top tier service.
Keith · 10 May 2025
★★★★★ 5/5
GoogleBrilliant viewing with Lleyton Warby this afternoon, very attentive for the whole viewing and extremely helpful.
Molly · 13 August 2026
Agent replied · 21 August 2026
Thank you so much for your kind review Molly! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
View AgentsGreat service
Charlotte went above and beyond to help us, very friendly and professional
Christine · 14 May 2026
★★★★★ 5/5
GoogleWe were with rebecca and Layton! fantastic team can’t fault them gave them all the info we needed!! looking forward to speak soon thankyou!!
Alisha · 12 June 2026
Agent replied · 16 September 2026
Thank you so much for your kind review Alisha! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
GoogleHarry was very friendly and helpful and made viewing a very pleasant experience allowing me as much time as I needed and answering all of my questions. I felt totally at ease looking around the property. …
Carol · 30 September 2025
★★★★★ 5/5
GoogleJane was very helpful with all queries and questions and Lheyton was a star and delivered the keys for my new home to my workplace. Great service all round from FBM, and I highly recommend them as property agents. Thank you so much team, I really appreciate it.
Stefan · 4 June 2025
★★★★★ 5/5
GoogleGreat service from Leighton at fbm went above and beyond to find the right property
Charlene · 1 August 2026
Agent replied · 21 August 2026
Thank you so much for your kind review Charlene! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
GoogleFBM have been letting out my future retirement home for about 11 years now. I've stayed with them because their service is excellent and if it 'aint broke dont fix it.
The staff are always quite frankly brilliant, but i was given 3 weeks notice by my tennant, and i was looked after exceptionally well by Rebecca. She handled the relet and with a ruthless efficiency throughout and ensured as a result it was only vacant for 8 days. I think i'm still in shock or awe at how smooth it all went. Bravo Rebecca!
Richard · 8 November 2025
★★★★★ 4.9/5
View AgentsProperty Search in Pembroke
Melissa met my son & spent a lot of time with them, viewing 3 properties. Her care, support and efficient dedication to help us , is very appreciated and she has a unique understanding of my needs in a stressful situation with property purchase .. I’m very blessed to have her help in this life changing move !
Sue · 29 April 2026
★★★★★ 5/5
GoogleAngela at Rugeley Branch was super helpful, and always very prompt through negotiations. Professional, friendly and understanding.
Thank you for everything. Excited to collect our keys tomorrow, and begin our next chapter xx
Chase · 10 October 2025
★★★★★ 5/5
GoogleCharlotte was very informative about the property we viewed, she was also very helpful in answering the questions we asked, if she didn't know anything she found it out for us and very quickly got back to us with the answer, we were impressed by her professionalism, definitely would recommend FBM!
Lynne · 18 March 2025
★★★★★ 5/5
View AgentsGreat
Rebecca was super helpful and friendly. She answered all our questions and booked us in for more viewings ! Thank you
Margot · 22 January 2026
★★★★★ 5/5
Googleamazing service from FBM, Rebecca and Lheyton have delivered and more!
Sebastian · 20 July 2026
Agent replied · 2 September 2026
Thank you so much for your kind review Sebastian! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
GoogleGreat customer service from Lheyton friendly, helpful and informative would recommend to anyone.
Harry · 6 July 2026
Agent replied · 2 September 2026
Thank you so much for your kind review Harry! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
GoogleWe had the pleasure of meeting Donna at a viewing today. It was so refreshing to meet such an engaged estate agent!! So proactive in drilling down to the details of what we were looking for, and suggesting lots of other properties which we had missed. This was like the good old days when agents actively worked with you, instead of relying on search engines/platforms to do the work for them!!! Well done Donna and thank you!!
Maria · 8 October 2025
★★★★★ 5/5
GoogleWe recently used fbm to sell my mums house,which was initially in probate, also the added complication of myself not living in the area. Anwen started the initial process and donna took over when we accepted the offer. I can't praise Donna enough, always happy to answer any of my question via email or phone and also chase solicitors when required!! Thank you to all those involved, highly recommended.
Karen · 8 December 2025
★★★★★ 5/5
GoogleExcellent service from Leighton 😀 …
Ryan · 31 July 2026
Agent replied · 2 September 2026
Thank you so much for your kind review Ryan! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
GoogleGreat service from Lheyton and Rebecca wouldn't use any one else
Gareth · 23 June 2026
Agent replied · 2 September 2026
Thank you so much for your kind review Gareth! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
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