FBM Pembroke reviews from buyers

★★★★★ 4.6/5

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Pembroke Property Search

Melissa is our Estate Agent at FBM in Pembroke Wales. I have been property searching over sometime, & my property should be ready to market in 2 weeks time . Melissa goes out of her way to help, & alleviate the stress this involves. She knows exactly the type of property I seek. Her enthusiasm & support are very much appreciated. I feel confident that together we shall find , as I hasten to complete work to my property to get “ Market Ready “. Many thanks , Sue.

Sue · 26 April 2026

★★★★★ 5/5

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12 Angle village

Melissa was waiting for us on arrival and was very friendly and welcoming. She talked through various things about the house and was honest and forthcoming with answering questions, anything she wasn’t sure of she said she would check and get back to us. We found the whole process went very well and we were impressed with Melissa. She was a credit to FBM

Barry · 10 April 2026

★★★★★ 5/5

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Agent was friendly, helpful and honest

Melissa was a wonderful agent. She was very friendly and polite, she even got my shy toddler to smile and open up. She was patient with us while we walked around the property and answered every question we had. She was honest about any potential issues with the property. I hope she is available for every viewing we do :)

Cerys · 12 March 2026

★★★★★ 5/5

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Recent purchase of our cottage in Pembrokeshire

We can’t thank Melissa and Ceri enough for what they did to get our purchase over the line. They were friendly, smart and very professional in their handling of it. I would certainly recommend them to anyone should the need arise. My wife Rosina and I were absolutely delighted with how reassuring the young ladies were. First class girls. Big thank you from Peter Black

Peter · 24 September 2025

★★★★★ 4.9/5

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Friendly and professional

I turned up late to the viewing, Melissa was very understanding. She was both friendly and professional, she answered all questions asked with ease.

Laura · 18 May 2026

★★★★★ 5/5

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Great service

Charlotte went above and beyond to help us, very friendly and professional

Christine · 14 May 2026

★★★★★ 5/5

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Excellent service.

We met Melissa at the property we were viewing. She is very knowledgeable and professional but also extremely professional and understanding. First class and a credit to FBM. We also met Donna when she came to value our property. She was excellent also. A great team. Thank you.

Elizabeth · 1 May 2026

★★★★★ 5/5

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Riverside House

All exellent! Info from Donna was great especially as I don’t know the area. Great rapport and gave me plenty of time to view the property.

Sarah · 9 August 2025

★★★★★ 5/5

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Excellent, professional and friendly

As always Amberley was informed, tactful and ready to help. We measured the property top to bottom and she was professionalism incarnate.

Gethin · 28 August 2025

★★★★★ 5/5

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House viewing

Harry was very relaxed and friendly but in a professional manor. Easy to talk to and answered any questions we had about the property.

Abi · 24 March 2025

★★★★★ 5/5

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Grove bridge

The agent was very knowledgeable explained the services to the property and allowed us the time we needed to view. Amazing property which gave us something to think about. After a few of hours of deliberately and being practical we have decided that this would not be the forever home we are searching for.

Michael · 28 September 2025

★★★★★ 5/5

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Last minute viewing

Called the Pembroke office and a viewing was kindly arranged by Donna for an hour later, great service thanks

Huw · 15 April 2025

★★★★★ 4.9/5

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St twynells

Anwen was lovely , a great viewing all a pleasure

Steve · 17 June 2025

★★★★★ 5/5

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Lovely,professional and natural!

It was a pleasure to view the property today, she was professional, smiling, knew about the property and was looking natural ! Thank you

Dawn · 25 April 2026

★★★★★ 5/5

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Viewing Ashleigh gardens

Really positive viewing Harry was knowledgeable and helpful in answering the questions we asked, would recommend your agency!

Lynne · 10 February 2025

★★★★★ 5/5

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Exceptional Service from Harry!

I honestly couldn’t rate Harry highly enough. If there were an option to give more stars, I absolutely would! From start to finish, he was professional, knowledgeable, and genuinely dedicated to ensuring the process was as smooth as possible. His attention to detail and ability to address concerns promptly gave me complete confidence throughout. Thank you, Harry, for going above and beyond!

Rhys · 29 March 2025

★★★★★ 4.6/5

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Friendly and helpfulful

Thabk you for your time help and advise. I appreciated your patience and not being rushed at the viewing. Very friendly and professional

John · 24 March 2026

★★★★★ 5/5

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Property Viewing Agent

Melissa's professional approach to showing the property was excellent. She answered all questions clearly and concisely and explained concerns in detail. Thank you 😊

Judy · 29 November 2025

★★★★★ 5/5

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Happy to Recommend

This was my first experience of viewing a property being sold by this Agent. I was very impressed with their knowledge, friendliness and professionalism. Very happy to recommend to any potential buyer. In fact I have booked a viewing of another of their properties, for tomorrow.

Jane · 9 April 2025

★★★★★ 4.9/5

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Friendly estate agents

Viewed multiple houses across Pembrokeshire with this company. Have found every member of staff highly professional and friendly. Aiming to identify houses that would suit the clients criteria

Dawn · 16 September 2025

★★★★★ 4.9/5

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Feedback

Very impressed was able to answer all our questions

Lorraine · 14 February 2026

★★★★★ 4.8/5

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Great Viewing

We have had numerous viewings with Melissa & she is always very professional & acknowledgeable!

N · 1 December 2025

★★★★★ 5/5

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Team

The agent, greated us in a friendly engaging manner. answered all of our questions and was helpful in discussing our property requirements moving forward.

Clive · 28 July 2025

★★★★★ 5/5

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Feedback

Excellent service good Communication

Lorraine · 31 January 2026