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FBM Pembroke reviews

4.7

★★★★★ Excellent

344 reviews across 4 platforms

45-47 Main Street, Pembroke SA71 4JS

Part of FBM, see every office.

FBM's Pembroke office at 45-47 Main Street is rated 4.7 out of 5 across 344 reviews on four platforms, including 254 Google reviews rated 4.7. Checked 9 October 2026.

Google logo

4.7 / 5

254

Reviews on Google

This office

Facebook logo

4.4 / 5

34

Reviews on Facebook

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

View Agents logo

4.9 / 5

54

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About FBM Pembroke

Founded in 1833, FBM Estate and Lettings Agents started life under the famous Frank B Mason, and has continued to be a family-run business to this day. FBM are one of Pembrokeshire’s leading estate and letting agents. Privately owned, our independence means we have drive and tenacity that your average estate agent may not. This has helped us to become the multi award-winning company we are today, boasting offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven and Pembroke. We get your property seen. We ensure a high profile digital presence including key social media platforms, Google, and on multiple sales platforms including the market leader, Zoopla. You’re in safe hands with FBM.

Reviews

Every review we hold for the Pembroke office, from every platform, shown as written. First names only.

5/5

Google

Rebecca is friendliest letting agent i’ve seen, nothing was too much of a hassle and allowed adequate time to thoroughly view the house and ask whatever we needed!

Kayleigh · 9 July 2026

Agent replied · 2 September 2026

Thank you so much for your kind review Kayleigh! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Lheyton went above and beyond and helped us get compliant and find us a lovely family to rent our property. Amazing service ⭐️⭐️⭐️⭐️⭐️

Dyfrig · 31 July 2026

Agent replied · 2 September 2026

Thank you so much for your kind review Dyfrig! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Saw a property today and have decided to go ahead with it! Such an easy decision thanks to Lheyton! Thank you!!

Toni · 10 August 2026

Agent replied · 21 August 2026

Thank you so much for your kind review Toni! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Rebecca was efficient , booking a viewing and sending out forms quickly in response to my enquiry. She was super accommodating enabling me to initially view via WhatsApp.

Anna · 19 June 2026

Agent replied · 16 September 2026

Thank you so much for your kind review Anna! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

I recently used FBM estate Agents to sell my house in Pembroke. Selling a house is nearly always a stressful business, but it was all made so much easier by having the amazing Donna on my side! She was so professional and knowledgeable from the beginning of the process to completion, always keeping me up to date on progress and communicating regularly with my solicitors, the buyers solicitors and the buyer, so that everyone knew what was happening. Any enquiries from me were answered speedily and with patience. I would highly recommend FBM Estate Agents, Pembroke branch and would like to thank all of the team for the great job they did selling my house and particularly Donna who is such an asset to this business.

David · 8 January 2026

5/5

Google

Lheyton FBM agent was so great in showing us the apartment. He took time to let us look around even though we were running late and didn’t get to our viewing right until the end. He did a fantastic job telling us about the apartment and the landlords as well as telling us about the local area. Lheyton definitely sold us on the location and the property! Thank you for a great experience!

Cynthia · 1 July 2026

Agent replied · 16 September 2026

Thank you so much for your kind review Cynthia! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Our agent Lheyton was welcoming and knowledgeable, made the process very easy, couldn’t have asked for more

J'P · 10 August 2026

Agent replied · 21 August 2026

Thank you so much for your kind review! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Rebecca Laugharne was lovely! From the first email, to meeting during a viewing and beyond. Really welcoming, friendly and knowledgeable.

Annie · 10 July 2026

Agent replied · 2 September 2026

Thank you so much for your kind review Annie! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

View Agents
Buyer

12 Angle village

Melissa was waiting for us on arrival and was very friendly and welcoming. She talked through various things about the house and was honest and forthcoming with answering questions, anything she wasn’t sure of she said she would check and get back to us. We found the whole process went very well and we were impressed with Melissa. She was a credit to FBM

Barry · 10 April 2026

5/5

Google

Layton attended my property today to carry out an inspection, and I was very impressed with his professionalism and attention to detail. He arrived promptly at the agreed time and conducted a thorough assessment of the premises. Throughout the visit, he was polite, respectful, and clearly knowledgeable in his role. Layton took the time to explain his findings clearly and answered any questions I had with patience and confidence. His approach reflected a high standard of customer service and professionalism. Overall, I am very satisfied with the inspection and the manner in which it was conducted. I would not hesitate to recommend Layton to others for future inspections.

Lee · 8 November 2025

5/5

Google

Lheyton was fantastic for us and helped us immensely I can’t recommend him enough!

Andrea · 31 July 2026

Agent replied · 2 September 2026

Thank you so much for your kind review Andrea! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Harry was truly exceptional during my property viewing experience! From the moment I walked in, his enthusiasm and positive attitude were contagious. He was incredibly helpful, providing detailed information about the property and answering all my questions with a smile. Harry's upbeat and optimistic nature made the whole process enjoyable and stress-free. I couldn't have asked for a better guide during my search for a new home. Highly recommend his services to anyone in need of a top-notch estate agent!

Rhys · 8 October 2025

5/5

Google

I highly recommend using C Res for moving house. They were the most prepared estate agent who came round when we were looking at putting our house on the mortgage and kept in constant communication throughout. We haven't had the easiest of chain but everyone was chasing and pushing for us. Big thanks to James, Ang and Angi!

Laura · 10 June 2025

Agent replied · 10 June 2026

Laura & Tom you are most welcome. To say not the easiest solicitor would be an understatement ha ha ha

5/5

Google

Layton and Rebecca were really helpful finding me a flat super quick and perfectly in my price range

Piers · 28 May 2026

Agent replied · 16 September 2026

Thank you so much for your kind review Piers! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

View Agents
Buyer

Agent was friendly, helpful and honest

Melissa was a wonderful agent. She was very friendly and polite, she even got my shy toddler to smile and open up. She was patient with us while we walked around the property and answered every question we had. She was honest about any potential issues with the property. I hope she is available for every viewing we do :)

Cerys · 12 March 2026

5/5

Google

I viewed a property today with Melissa and had a really positive experience. Melissa was friendly, professional, and very knowledgeable about the house. She took the time to answer all my questions, wasn’t pushy at all, and made the viewing feel relaxed and informative. She clearly knows the local market and the property well, which made the whole process feel reassuring. A great viewing experience. Thank you

Chrissy · 8 January 2026

5/5

Google

We had a really good experience with FBM during our move. Rebecca was especially helpful throughout the whole process, she was responsive, clear, and genuinely supportive when things felt a bit stressful. She kept us updated, answered our questions quickly, and made the move feel much smoother than we expected. We really appreciated her help and professionalism and would happily recommend FBM.

Abi · 8 February 2026

5/5

Google

Lheyton was great - really professional and friendly, couldn’t be more grateful and appreciative!

Jon · 19 June 2026

Agent replied · 16 September 2026

Thank you so much for your kind review Jon! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Excellent service. Amberley kept us informed at every stage of the process

Paul · 3 July 2026

Agent replied · 2 September 2026

Thank you so much for your kind review Paul! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Leyton was very helpful and professional throughout.Thanks

Mia · 1 August 2026

Agent replied · 21 August 2026

Thank you so much for your kind review Mia! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

I had a conversation with Lheyton about the option to rent property in Saundersfoot . I was very impressed with his awareness, knowledge and experience of the leting market in the area. Equally important was his authentic approach and honesty. This has given me confidence in this process. Very reassuring in this current market.

David · 29 July 2026

Agent replied · 2 September 2026

Thank you so much for your kind review David! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Lheyton was very helpful and friendly. Thankyou

Lola · 6 July 2026

Agent replied · 2 September 2026

Thank you so much for your kind review Lola! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

FBM was wonderful and Lheyton was fantastic

Jacob · 19 June 2026

Agent replied · 16 September 2026

Thank you so much for your kind review Jacob! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

5/5

Google

Amberly was very professional, knowledgeable and patient.

Gary · 18 June 2026

Agent replied · 16 September 2026

Thank you so much for your kind review Gary! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!

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Questions about FBM Pembroke

How many reviews does FBM Pembroke have?

FBM's Pembroke office has 344 reviews across four platforms: 254 on Google, 34 on Facebook, 2 on Yell, 54 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is FBM Pembroke's rating?

FBM Pembroke is rated 4.7 out of 5 across all 344 reviews, and 4.7 out of 5 on Google from 254 reviews, checked 9 October 2026.

What do sellers say about FBM Pembroke?

16 reviews from sellers, rated 4.8 out of 5 on average. For example, Josephine wrote: "I’m absolutely blown away by the service so far. The team at FBM have been fabulous from start to finish. They’ve been professional, friendly and always on ..."

What do buyers say about FBM Pembroke?

35 reviews from buyers, rated 4.9 out of 5 on average. For example, Sue wrote: "Melissa is our Estate Agent at FBM in Pembroke Wales. I have been property searching over sometime, & my property should be ready to market in 2 weeks time ..."

Where is FBM's Pembroke office?

FBM Pembroke, 45-47 Main Street, Pembroke SA71 4JS.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.