Every review we hold for the Pembroke office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMe and my partner really struggled to find a rental at first, we weren’t being taken seriously by any estate agent really. FBM however were always happy to help and were very kind. They worked with us to secure a rental in the end. Rebecca who we dealt with was fantastic, they were professional and personable at all times.
Matteo · 5 May 2026
Agent replied · 16 September 2026
Thank you so much for your kind review Matteo! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
GoogleMeghan was incredibly helpful and efficient. It was nice to deal with a younger person who has old fashioned values
Alan · 6 October 2026
★★★★★ 5/5
GoogleUsing FBM at the mo to find a rental property. Has been a smooth, helpful and service based experience. Have received excellent customer relations from Lheyton Warby and looking forward to moving into our new home soon. Thanks 👍🏽 …
Mark · 24 August 2026
Agent replied · 8 September 2026
Thank you so much for your lovely review Mark! 😊 We’re really pleased to hear that your experience with us has been smooth and helpful so far. Finding the right rental property and moving into a new home should feel as straightforward and supported as possible, so it’s fantastic to know that Lheyton has provided such excellent customer service throughout your search.
We’ll be sure to pass your kind words on to Lheyton. Wishing you all the very best in your new home, and thank you for choosing FBM for your rental journey! 🏡💚
★★★★★ 5/5
GoogleFantastic service from Lheyton, such a nice gentleman and very kind of him to bring an ice cream to my property valuation which was very welcome in the summer heat. I’ve never experienced such amazing service before, I’m really impressed by the FBM service that Lheyton has delivered today.
Gavin · 23 June 2026
Agent replied · 2 September 2026
Thank you so much for your kind review Gavin! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
GoogleFBM have really helped my partner and I move home and Rebecca Laugharne has gone above and beyond when helping us settle in.
She's helped us navigate any hiccups in the new tenancy journey especially as my partner is a first time renter.
Elly · 1 August 2026
Agent replied · 2 September 2026
Thank you so much for your kind review Elly! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
View AgentsRecent purchase of our cottage in Pembrokeshire
We can’t thank Melissa and Ceri enough for what they did to get our purchase over the line. They were friendly, smart and very professional in their handling of it. I would certainly recommend them to anyone should the need arise. My wife Rosina and I were absolutely delighted with how reassuring the young ladies were. First class girls. Big thank you from Peter Black
Peter · 24 September 2025
★★★★★ 5/5
GoogleAnwen was particularly helpful as she showed us around the property. She gave us plenty of space to view at our own pace, and also came in with detailed knowledge of the property when we needed that. The property, sadly for us, did sell to someone else very quickly, but Anwen took the time to let us know which was very much appreciated.
Louise · 8 October 2025
★★★★★ 5/5
GoogleI've just met with a really knowledgable man called Leyton from FBM who has valued my rental property and I am completely blown away by his knowledge and professionalism. His open and honest approach is refreshing and it's good to meet a mature agent for a change. I will definitely be using FBM when I come to let my property.
Dylan · 16 March 2026
Agent replied · 16 September 2026
Thank you so much for your kind review Dylan! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
GoogleWe had been looking for many months to find a suitable rental property and have dealt with many estate agents across Wales. Hands down Rebecca at FBM is one of the very few who have been fab. Can't recommend highly enough.
Helen · 21 July 2026
Agent replied · 2 September 2026
Thank you so much for your kind review Helen! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
GoogleRebecca was very professional, friendly, and responsive throughout the viewing process. She explained everything clearly, answered all my questions, and made the viewing feel relaxed and well-organised. Communication was excellent from start to finish, and the whole experience was smooth and straightforward. Thank you for your help.
Nirosh · 29 January 2026
★★★★★ 5/5
GoogleWe recently had the pleasure of working with FBM Pembroke for the purchase of our new property, a massive thanks to Donna and the team. Very professional and friendly, we would highly recommend to anyone looking for an estate agents. Thanks again!
Tom · 1 March 2026
★★★★★ 5/5
GoogleLheyton recently showed us around several houses and was extremely accommodating and knowledgeable about each property. He helped us navigate a few issues and made the whole process much easier. We would definitely recommend FBM and Lheyton.
T · 31 July 2026
Agent replied · 2 September 2026
Thank you so much for your kind review! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
GoogleFBM Pembroke were great from start to finish, Lheyton helped me secure a new property very quickly with an out of hours viewing and was consistently looking for a new property for me, providing me with updates. Could not recommend enough, thank you :)
Grace · 7 January 2026
★★★★★ 1/5
GoogleThe agent we met didn't introduce herself when we arrived for viewing. After viewing didn't ask us for any feedback. We found this very unprofessional.
Huw · 23 September 2026
Agent replied · 30 September 2026
Thank you for taking the time to share your feedback Huw. We’re genuinely sorry to hear that your experience at the property viewing did not meet the standard of service we expect to provide.
Your comments have been taken on board and will be shared with the relevant team so we can ensure our approach to property viewings is consistent and professional across our offices. We appreciate you bringing this to our attention, as feedback like this helps us identify where we can improve our customer service.
Thank you again for your honest feedback, and we’re sorry that we fell short on this occasion.
★★★★★ 5/5
GoogleWe have been with FBM for the past couple of years and have noticed a real improvement over the past year. Charlotte has been consistently helpful and efficient, and Lheyton was personable and meticulous during his visit to the property. We’ve dealt with other local competitors, and FBM have been the best for us.
Tina · 4 September 2025
★★★★★ 5/5
GoogleExemplary service and attention from Lheyton at FBM, the best agent I have dealt with in my life. I can’t thank him enough r for the help he has given me and my daughter. 10 stars!
Jane · 18 June 2026
Agent replied · 16 September 2026
Thank you so much for your kind review Jane! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 4.9/5
View AgentsFriendly and professional
I turned up late to the viewing, Melissa was very understanding. She was both friendly and professional, she answered all questions asked with ease.
Laura · 18 May 2026
★★★★★ 5/5
GoogleRecently purchased and sold properties via FBM.
We dealt with Donna, Amberley and Melissa throughout the process and they were all very knowledgeable and professional.
All questions were answered promptly.
Would recommend FBM!
Robert · 8 March 2026
★★★★★ 5/5
GoogleShannon is a brilliant agent - the right balance of professional and personable. Her person centred approach made our viewing completely comfortable. We were not at all rushed and we felt genuinely listened to. Thank you!
Jude · 5 February 2026
★★★★★ 5/5
GoogleRebecca organised a last minute viewing for me of a lovely property for the short period I was in the area. She was friendly and knowledgeable and the overall viewing process was very enjoyable.
Edward · 22 June 2026
Agent replied · 2 September 2026
Thank you so much for your kind review Edward! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
GoogleFound my absolute dream rental through this agency, Rebecca was the one I dealt with who was absolutely wonderful through the entire process, really good communication, kept me informed through the whole thing, and was just overall fantastic and pleasant to deal with. Highly recommended.
Dyfed · 17 October 2025
★★★★★ 5/5
GoogleJust had a really great guy to value and take in my rental property, professional and very knowledgable. FBM are the market leaders and Lheyton has delivered. Amazing service
Chris · 22 June 2026
Agent replied · 16 September 2026
Thank you so much for your kind review Chris! We’re delighted to hear you had such a positive experience with the Pembroke team at FBM. As local estate and letting agents, we’re proud to support buyers, sellers, landlords and tenants across Pembrokeshire. Thank you for choosing FBM and for taking the time to recommend us!
★★★★★ 5/5
View AgentsProfessional, Friendly and Amazing Marketing
I’m absolutely blown away by the service so far. The team at FBM have been fabulous from start to finish.
They’ve been professional, friendly and always on time, which I really appreciate.
The photos are brilliant and the video is just amazing, everything looks so professional and has captured the property beautifully.
I’m really impressed with the effort and care that’s gone into everything.
Thank you so much for doing such a fantastic job!
Josephine · 12 March 2026
★★★★★ 5/5
GoogleFlawless and professional service from the FBM team. Lheyton was quick to assist with our queries and even quicker getting our rental application processed! 10/10
Kathryn · 9 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
