Trusted Agent profile · Oxford, Oxfordshire

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Breckon & Breckon (Letting & Management) Oxford reviews

★★★★★ Great

514 reviews across 3 platforms

Twining House, 294 Banbury Road, Oxford, Oxfordshire, OX2 7ED

Breckon & Breckon (Letting & Management)'s office in Oxford, Oxfordshire, at Twining House, is rated 4.4 out of 5 across 514 reviews on three platforms, including 398 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.4 / 5

398

Reviews on Google

This office

View Agents logo

4.8 / 5

70

Reviews on View Agents

This office

Trustpilot logo

46

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Breckon & Breckon (Letting & Management) Oxford

A multi-award-winning agency in Oxfordshire Breckon & Breckon is proud to offer one of the most trusted and reliable letting and property management services across Oxfordshire. Our experienced teams have one sole focus, you, the client. That means that whether you are making your first foray in to the letting business, or you are a long-term landlord with an extensive property portfolio, you can be confident that you, your property and your tenants are in safe and capable hands. Simple principles of honesty, reliability, exceptional customer service and good communication are the basis of our approach, values that have helped us build an extensive client base across the county. Its no secret that letting and property management can be a complex minefield to navigate and our job is to ensure that everything runs smoothly and seamlessly for you, so that you can enjoy minimum void periods, reliable tenants and swift resolution of any issues. Please do get in touch with any of our offices or pop us an email if you have any questions and discover our refreshing approach to letting.

Awards

The Trusted Agent 2026 results for Breckon & Breckon (Letting & Management), ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

Micheal Clifton was great with our move. He was very prompt and helpful through the whole process. Would definitely recommend. Also Charlie and Mel who we interacted with outside of the work place were very informative, professional and helpful and glad we took their recommendation when looking for a new place to live.

Daniel · 17 March 2024

Agent replied · 4 July 2023

Thank you for the lovely review and we hope you are very happy in your new home. Mike.

4/5

Google

Rented a property through Breckon for the past year. Generally a positive experience overall. Callum Hunt has been especially great - professional, friendly and caring (5 stars individually for him). For Brekcon as a whole, 4 stars as a …

Tristan · 2 October 2024

Agent replied · 19 October 2023

Thank you, Tristan, for your kind words. It was a pleasure to work with you for the duration of your tenancy and all at Breckon wish you the best of luck in the future. Callum

5/5

Google

The entire process has been smooth, professional, and well-handled from start to finish. The team has been responsive, helpful, and knowledgeable, making everything as straightforward and stress free as possible. We’ve felt well supported throughout, and it’s been a pleasure working with you. Thank you for your efforts. we’d be happy to recommend Breckon and Breckon to others.

Harry · 5 October 2025

Agent replied · 7 March 2025

Thank you very much for your 5* review Harry!

5/5

Google

At Breckon and Breckon, you are sure of getting immediate response. No drama, no waste of time. Simply genuine care. They have raised the bar now, i feel other sister companies needs to learn from them.

Onu · 14 April 2026

Agent replied · 13 July 2026

Thanks so much Onu for your lovely words - we take pride in the quality of our service, so we're delighted you have enjoyed your experience with us!

5/5

Trustpilot

Reliable and professional

There is no doubt in my mind that if we had taken our £1m+ property to any other Estate Agent, then it would not have sold so quickly at the price finally agreed. Through the contacts of Luke Mazonowicz, although the property was marketed, we were able to receive an offer within just a few days of the house being on the market. The selling process was not that smooth as there were potential problems with the survey, problems with tenants and solicitors disagreeing over a 'Covid Clause'. Throughout the pressure to complete quickly and yet at the same time evict tenants, come up with extra documents, do searches and agree over completion dates, Luke remained a) contactable b) positive and c) helpful. Mention should also be made over the brochure produced by Breckon and Breckon. The pictures taken - in particular the kitchen - were superb. Breckon had previously marketed our property in 2016 (a buyer dropped out) so some of the preparatory work had already been done. This gave us confidence. There were delays, true, but outside of Breckon's control. Even though Luke was not always in the office he always replied to emails and phone messages quickly, informatively and professionally. One suggestion: it would be helpful if Breckon and Breckon produced a (branded) folder listing useful (though not recommended specifically) contacts for removals, builders, electricians etc etc. We went from houseowners (of 27 years standing) to tenants and so had to clear our enormous house of furniture in a short time. Some advice in terms of finding new accommodation and emptying the existing house would have been a useful add-on. Competitors to Breckon and Breckon Lettings do provide such help.

C · 10 March 2021

Agent replied · 11 May 2026

Thanks Chris for your detailed and thoughtful review, we really appreciate the feedback and wish you all the best for the future. Kindest regards, Luke

5/5

Google

We engaged Breckon & Breckon to help our family move from Oxfordshire to Wales and we are absolutely delighted with the service we received. Specifically, Chris and Lucy were attentive throughout the selling process, always keeping us in …

Synergy · 2 October 2024

Agent replied · 17 November 2023

Thanks so much for the lovely review. We both really enjoyed the challenge and are so pleased you are loving your new life in Wales! Keep in touch, Lucy and Chris.

5/5

Google

Maddie has been and continues to be great. She is professional and very knowledgeable. When issues arise she is quick to act and give advice when asked.

Will · 16 March 2025

Agent replied · 30 September 2024

Thank you for your kind review Will, we are glad you are happy with the service that you are provided and we look forward to continuing to work with you in the future! Maddie & the Property Management team.

5/5

Google

We dealt with Joe when buying a house earlier this year. He was friendly, clear, prompt and helpful during the whole process. Much better than previous experiences we've had with other agents.

Will · 6 January 2025

Agent replied · 18 December 2024

Thanks for your kind words Will - it was a pleasure to deal with you both and I hope you'll be very happy in your new home! Joe and the Summertown team.

5/5

Google

We recently sold our house with Breckon and Breckon and we were delighted with the service and professionalism. This is the second time we have used them, previously we purchased a house with them and our earlier experience was so positive that we always said we would use them again should we ever decide to sell. We were lucky enough to have the services of Chris Dixey both times and we were very happy to see that he would handle our sale. Both Chris and Lucy were supportive and worked in partnership with us to ensure a smooth process. Any correspondence or calls to them were answered in a timely and positive manner and we felt valued as their clients. We have no hesitation in recommending their services.

Pamela · 16 December 2020

Agent replied

Thank you Pam, it was a real pleasure to help you and Joe with your sale and we are delighted you came back to Breckon & Breckon. Good luck for the future and do pop in if you’re ever in Oxford, we’d love to see you both. Chris, Lucy and the team in Summertown.

5/5

Google

Breckon now operate from the biggest and most impressive estate agent building in Summertown. Service was always very friendly and efficient.

Charlie · 21 July 2026

Agent replied · 20 August 2026

Thank you for providing the sales team with the positive feedback. We are pleased to have supported your sale to completion and smoothly managing the process.

5/5

Google

Jodie, has been a great help to me while preparing my property in Oxford. I live overseas and even with the time delay to Australia, she would always respond promptly. I can honestly say, I wouldn't have completed all the work and documentation without her assistance. Keep up the good work, and thank you

Paul · 23 November 2023

Agent replied · 2 December 2023

Thank you very much, It was my pleasure! I am happy you got the end result you wanted. Jodie.

5/5

Google

Big thanks and congratulations to the Sales Team at Breckon and Breckon, Summertown for selling my house successfully with maximum professionalism and minimum stress. Patrick Tustian was my main point of contact, but as the usual …

William · 2 October 2024

Agent replied · 20 September 2024

Thank you William, great to get the house sold so quickly after the previous agents had struggled. Thanks, Pat & the Summertown Team.

1/5

Google

Terrible. Three hours late to a viewing and didn't apologise or call up to give me notice. Just kept on saying we'll be there in 5 minutes. Then said that my offer for a place was accepted and only after I had stopped looking for other places told me that it was a mistake and it wasn't actually accepted. Signed on to live at another place and moved in without the furnishings that was promised and had to wait a month for it. Currently living there with a broken window that I notified them about four months and ago and nothing has been done about it yet. Terrible. UPDATE: The window still remains broken despite constant reminders. It has now been more than a year...

Mann · 13 July 2020

Agent replied

We are sorry to receive your review, our Customer services manager Louise Passfield will be in touch to discuss your issues further.

1/5

Google

This is the worst real estate agency I've ever experienced in Oxford. On the way to make an offer, the lady whose name is "Jodie Smith" lied to us. Even though we called several times to her office, her colleague said she was not there or on the phone, which I am not sure it was even true. She sent a one-sentence email long after we needed to hear her response. I would like to point out that this happened even in a situation where she was well aware of the fact that we were in a hurry. Obviously they don't care about customers' situation. Avoid this real estate agency at all cost. My friend at the University of Oxford warned me about this agency but I regret that I didn't take what she told me seriously. If you think you won't be a victim and get into this real estate agency, then this will be one of the biggest mistakes in your life. ++ I cannot reply on your response so I will add it here. We called you in the morning and we said it was urgent. We called you several times throughout 3 hours but you didn't even bother to call us back. You just sent us a one-sentence email 5 hours after you promised to call us back (thankfully you mentioned the exact time you sent us email which was 16.42). This is how you treat customers? Also we called you this morning again and your colleague said you were on the phone. Were you on the phone for 3 hours? It doesn't matter whether our offer is accepted or not. It is about how you guys treat customers. You were disappointed? If you have a little bit of conscience on yourself, you really cannot say this. It is us who are absolutely disappointed. You played with us! Shame on you!

Jisun · 30 March 2020

Agent replied

Mr Lee, we feel your review to be a little unfair. You refer that we ‘lied’ to you when in fact you were told that Jodie was out of the office as she was on appointments. Your offer was rejected, and she subsequently responded to you at 16.42 the same day as the offer was put forward by email as she was aware that you wanted an immediate decision as you had another property that you were interested in We are disappointed to receive such a review and do not quite understand how we have failed in our service standard. Our MD would be pleased to discuss this further if you’d like to contact us on 01865 201111.

1/5

Google

Terrible. Three hours late to a viewing and didn't apologise or call up to give me notice. Just kept on saying we'll be there in 5 minutes. Then said that my offer for a place was accepted and only after I had stopped looking for other places told me that it was a mistake and it wasn't actually accepted. Signed on to live at another place and moved in without the furnishings that was promised and had to wait a month for it. Currently living there with a broken window that I notified them about four months and ago and nothing has been done about it yet. Terrible. UPDATE: The window still remains broken despite constant reminders. It has now been more than a year...

Mann · 30 March 2020

Agent replied

We are sorry to receive your review, our Customer services manager Louise Passfield will be in touch to discuss your issues further.

1/5

Google

Terrible. Three hours late to a viewing and didn't apologise or call up to give me notice. Just kept on saying we'll be there in 5 minutes. Then said that my offer for a place was accepted and only after I had stopped looking for other places told me that it was a mistake and it wasn't actually accepted. Signed on to live at another place and moved in without the furnishings that was promised and had to wait a month for it. Currently living there with a broken window that I notified them about four months and ago and nothing has been done about it yet. Terrible. UPDATE: The window still remains broken despite constant reminders. It has now been more than a year...

M · 7 October 2019

Agent replied · 5 October 2024

We are sorry to receive your review, our Customer services manager Louise Passfield will be in touch to discuss your issues further.

5/5

Google

We are exiting tenants and were left a message by Debbie (Admin). Her level of customer service was exceptional. Its so refreshing to be contacted by someone so polite and friendly! Ashleigh has also been a very good agent. Unfortunately not everyone we have contacted over the past 3 yrs with B&B has the same level of standards.

Dominic · 22 April 2023

Agent replied

Thank you, Dominic, for your lovely review, we are sorry you are leaving us to move onto pastures new. We wish you all the best for the future and if we can be of any assistance further, please do let us know. Ashleigh, Debbie and the Lettings team.

5/5

View Agents

Super Suppoort

Clarissa Macgregor and the Breckon & Breckon Team have provided an excellent, friendly service throughout the time my family and I have been in Oxford. As tenants and as temporary residents of Oxford, Clarissa has ensured that we have been supported in all we have requested, and has made the experience of renting in Oxford a pleasure - an otherwise daunting prospect. We can easily recommend Clarissa and the Breckon & Breckon Team to all who might find themselves in a similar situation in the future.

George · 21 November 2018

Agent replied · 22 November 2018

Thank you so much for taking the time to leave such a positive review, it's much appreciated and we will certainly pass your comments on to Clarissa.

5/5

Google

A big thanks to Patrick and the Breckon and Breckon team for an exceptional and professional service during the sale of our property. Patrick went above and beyond the call of duty. He was always positive and took prompt action to solve problems during the ups and downs of the sale process. I would recommend without hesitation.

Jean · 5 April 2023

Agent replied

Thanks Jean, great to finally make it to completion!

5/5

Trustpilot

Thank you for your help!

Eoin in Oxford was brilliant to work with. Honest, communicative and patient in the face of unexpected complications.

Veronica · 25 February 2026

5/5

View Agents
Tenant

Friendly, trustworthy agency in Oxford

We are so grateful to the team at Breckon and Breckon for their excellent service with renting our first flat in the UK. As someone coming from abroad, it is often a nerve-wracking experience renting for the first time, but Breckon and Breckon really guided us through the process from start to finish. Summer was professional and honest during the viewings and Jess was very communicative in coordinating the cleaning and refurbishing of the flat before the move-in. We are especially grateful to Ashleigh, who stayed in contact and managed all our requests throughout the process. She replied to all emails very quickly and helped us through the paperwork and communicating our wishes to the landlord. Everyone we interacted with at Breckon and Breckon was very upfront and friendly, and at no point in the process did we feel that someone was hiding anything from us. Breckon and Breckon were recommended to us by a work colleague as one of the most trustworthy agencies in Oxford, and we are happy to say that we can confirm this. We emphatically recommend Breckon and Breckon as a letting agent and look forward to working with them in the future, as tenants and potentially also as buyers. Thank you! Janet and Florian

Janet · 11 April 2017

Agent replied · 11 April 2017

Janet and Florian thank you so much for your review. We were delighted to be able to assist with your move and it's great to receive such positive feedback.

5/5

Google

We bought our forever home through Chris Dixey at Breckon & Breckon in Summertown. The purchase proved to be quite complicated because of the nature of the property, however through the professionalism of Chris and the team we are now living in the house of our dreams. I would highly recommend using Breckon & Breckon if you are thinking of selling or buying your house.

Sharon · 22 April 2022

Agent replied

Thank you so much for your wonderful review. The transaction wasn’t without its complications, but it was such a fantastic property to sell and you were brilliant buyers, offering flexibility in an at times quite tricky purchase. I’m sure you will be very happy in your new home, let us know when you’ve done the work, I’d love to come and see the house. Chris and the whole team in Summertown.

5/5

Google

The team were always really helpful. The support with moving in was really good and made the process simple and clear. Very different to my experience with another agency. I would totally recommend anyone rent their property through breckon and breckon, and any tenant is well served by them.

KATE · 5 October 2025

Agent replied · 8 October 2025

Thank you so much for your lovely review. We're thrilled to hear your move-in experience was smooth and that I provided such responsive and courteous support throughout. We really appreciate your recommendation! From Cyranai & the Lettings team

5/5

View Agents

Super professional, unrivalled knowledge and trustworthy!

I approached Greg at Breckon & Breckon on recommendation, as I wanted to buy an investment property with a view to renting it out. From the very first engagement, it was immediately apparent that Greg seriously knew his trade, is extremely professional and most importantly of all is completely trustworthy and honest. He not only guided me and answered my huge number of questions with patience but he managed to find me the perfect property which we also decided to rent through his team. He has managed our property superbly and it was a great find as it has already appreciated considerably in the short time we have had it. In essence, Greg and B&B were absolutely perfect for my situation; he effectively provided me with a one stop shop. I also used his recommendation for a financial adviser and lawyer, again both were best-in-class! Don't bother with anyone else. Go to Greg! Thanks Greg. Reuben

Reuben · 19 April 2016

Agent replied · 21 April 2016

Thank you for your kind words which are very much appreciated. We were delighted to be approached and assist with your purchase which has worked out so well. Thanks again and here's to the next one!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Breckon & Breckon (Letting & Management)'s Google reviewsLeave Breckon & Breckon (Letting & Management) a review

Questions about Breckon & Breckon (Letting & Management) Oxford

How many reviews does Breckon & Breckon (Letting & Management) Oxford have?

Breckon & Breckon (Letting & Management)'s Oxford office has 514 reviews across three platforms: 398 on Google, 70 on View Agents, 46 on Trustpilot (across the whole business).

What is Breckon & Breckon (Letting & Management) Oxford's rating?

Breckon & Breckon (Letting & Management) Oxford is rated 4.4 out of 5 across all 514 reviews, and 4.4 out of 5 on Google from 398 reviews.

What do landlords say about Breckon & Breckon (Letting & Management) Oxford?

23 reviews from landlords, rated 4.7 out of 5 on average. For example, Ella wrote: "I met with 6 different agents, including Breckon & Breckon, to determine who was the best fit to let ( and manage) my property. I picked Breckon & Breckon due ..."

What do tenants say about Breckon & Breckon (Letting & Management) Oxford?

30 reviews from tenants, rated 4.9 out of 5 on average. For example, Janet wrote: "We are so grateful to the team at Breckon and Breckon for their excellent service with renting our first flat in the UK. As someone coming from abroad, it is ..."

Has Breckon & Breckon (Letting & Management) won any awards?

Yes. In The Trusted Agent 2026 awards: Breckon & Breckon (Letting & Management), Oxford won Trusted Agent.

Where is Breckon & Breckon (Letting & Management)'s Oxford office?

Breckon & Breckon (Letting & Management) Oxford, Twining House, 294 Banbury Road, Oxford, Oxfordshire, OX2 7ED.

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