30 reviews from tenants, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsFriendly, trustworthy agency in Oxford
We are so grateful to the team at Breckon and Breckon for their excellent service with renting our first flat in the UK. As someone coming from abroad, it is often a nerve-wracking experience renting for the first time, but Breckon and Breckon really guided us through the process from start to finish. Summer was professional and honest during the viewings and Jess was very communicative in coordinating the cleaning and refurbishing of the flat before the move-in.
We are especially grateful to Ashleigh, who stayed in contact and managed all our requests throughout the process. She replied to all emails very quickly and helped us through the paperwork and communicating our wishes to the landlord. Everyone we interacted with at Breckon and Breckon was very upfront and friendly, and at no point in the process did we feel that someone was hiding anything from us. Breckon and Breckon were recommended to us by a work colleague as one of the most trustworthy agencies in Oxford, and we are happy to say that we can confirm this.
We emphatically recommend Breckon and Breckon as a letting agent and look forward to working with them in the future, as tenants and potentially also as buyers.
Thank you!
Janet and Florian
Janet · 11 April 2017
Agent replied · 11 April 2017
Janet and Florian thank you so much for your review. We were delighted to be able to assist with your move and it's great to receive such positive feedback.
★★★★★ 5/5
View AgentsIncredible service
Could not fault the service of Breckon&Breckon whilst we were trying to find the perfect home to rent.
We viewed the house and within 3 weeks we were moved in, Ashleigh Swales the local manager at the Oxford branch has provided 5* service and communication throughout, really made the move hassle free.
Thank you!
Hollie · 27 February 2023
Agent replied · 6 March 2023
Thank you for providing a review Hollie and its great to hear that Ashleigh provided you a 5 * service. We hope you enjoy your new home.
★★★★★ 5/5
View AgentsReally helpful and great communication
Ashleigh kept me informed, was honest throughout and very knowledgable about the property when called upon. I've rented numerous properties in the past and this was my best experience of a letting agent ever.
Jonathan · 13 June 2023
Agent replied · 13 June 2023
To Jonny, Thank you for your lovely review. It has been a pleasure to help you find your new home. Ashleigh and the Letting team
★★★★★ 4/5
View AgentsGood quality of property and service
Although the keys we got from the office on last Saturday were wrong but I received the proper keys within half an hour after I called the out of office hour emergency number, also I have received another set of keys for my roomate yesterday. Thank you for the high quality property and service you provided!
Lun · 6 July 2017
Agent replied · 10 July 2017
Thank you for taking the time to write a review. Apologies for the error but we're glad to have been able to respond and sort the issue swiftly. We hope you enjoy your tenancy and if you need anything from us, just let us know.
★★★★★ 4.5/5
View Agents8 Hampden Square
I cannot fault the speed and communication from Breckon, we enquired about the property and then a few days later we were viewing it. The next day we had been accepted to move there and within 2 weeks we were moving in. The agents were always quick to reply to any emails/questions we had and they made the moving process very easy. The only constructive comment I would have is that we had to drive over to Oxford to collect the keys on our move in day, we were based in Buckingham and the day was extremely busy - it would have been nice if the agent could have dropped the keys to us on the day.
Bethan · 28 February 2023
Agent replied · 6 March 2023
Thank you for your review, which is lovely to receive. I am sorry you had to come to our Summertown branch, this is the closest branch to the property at present. We hope you enjoy your new home. Thank you from Ashleigh and the lettings team.
★★★★★ 4.8/5
View AgentsAbsolutely amazing!!
We could not have been happier with all the help we have received from Breckon&Breckon. In particular Ashleigh who has helped us every step of the way and been amazing with answering our questions and queries.
Not only did they help us find an amazing property but made the process so easy as well!
Thank you so much!
Hannah · 19 July 2022
★★★★★ 5/5
View AgentsGood experience with agent Rachel Grimsey
Rachel seems genuinely nice, she and her team provided an excellent professional services that ease my renting process.
Adib · 22 October 2021
Agent replied · 25 October 2021
Thank you for your review Adib, we hope you enjoy your new home! Many Thanks Rachel and the lettings team.
★★★★★ 4/5
View AgentsA good agency
I moved in a flat from Breckon and Breckon earlier in January and I thought that all together they have been nice, organised and quick to respond to our requests and questions before and during our move. The fees that we had to pay as tenants may be higher that some other agencies but I would say that it is so far definitely worth it.
Claire · 17 January 2018
Agent replied · 18 January 2018
Thanks for taking the time to submit a review Claire and we're delighted to hear that you have been pleased with our service. If you have any problems at any point please just get in touch.
★★★★★ 5/5
View AgentsExcellent service
Sam was helpful and supportive. She kept us informed and solved problems quickly and efficiently.
Maria · 9 February 2017
Agent replied · 10 February 2017
Thank you very much for your review, its much appreciated.
★★★★★ 5/5
View AgentsCouldn't have asked for more!
Sam C was a pleasure to deal with. Always available to respond to any questions and was quick to provide us the information we needed. We ran into some rather bizarre issues and she was in top of it and helped resolve them in no time. Can't recommend her and B&B any more.
Sam, You're a rock star!
AJ · 2 June 2016
Agent replied · 6 June 2016
Thank you very much for your review, its really appreciated!
★★★★★ 5/5
View AgentsFriendly, quick & helpful
We had really good service from Summer at B&B, really treated us well, answered any queries we had quickly. Have used other agencies in the past that forgotten that we were looking for a home, this didn't happen and am very pleased with how quickly we went from the stresses of searching to enjoying getting the keys.
Drew · 30 January 2017
Agent replied · 31 January 2017
Thanks for your feedback - glad we took the stress out of your search!
Greg & the team @ Breckon & Breckon
★★★★★ 5/5
View AgentsExcellent in every way
Breckon & Breckon are dealing with both the sale of the house in which I now live and the letting of the flat into which I hope to move soon. In both capacities the staff have shown themselves competent, readily available, warm and helpful; I could not have been served better by either department.
Stephen · 8 November 2023
★★★★★ 5/5
View AgentsProfessional, knowledgeable and friendly staff
I recently finished my tenancy with a property through Breckon & Breckon. I found the agency to be professional and responsive throughout the tenancy. In particular during the move in and move out the agency provided clear guidance of what was to be expected and what I need to do.
Highly recommended.
Matthew · 2 August 2017
Agent replied · 3 August 2017
Thank you very much for taking the time to leave a review and great to hear that you found the process clear and hopefully trouble free. We wish you well and thanks again.
★★★★★ 5/5
View AgentsLaura Peters
I would certainly recommend Breckon & Breickon to colleagues/friends and family and will definitely use the agency again if the need arises in the future.
I was a tenant for 3 years and throughout that time he staff were both responsive and extremely helpful. The service was excellent, many thanks..
Laura · 12 June 2017
Agent replied · 13 June 2017
What a great review, thanks. Delighted that you had a good experience over the years and thanks for recommendation.
★★★★★ 5/5
View AgentsEffective and polite
5 stars for quality of properties offered
5 stars for agent availability for viewings
5 stars for clarity and speed in sorting contract
5 stars for agents' politeness and expertise
Only issue: difficult to communicate. Possibly due to the agency relocating (now fully relocated, so probably improved already).
IM · 9 February 2017
Agent replied · 9 February 2017
Thanks for your '5 star' review - it's much appreciated and we can assure you that any lull in communication will have been resolved!
★★★★★ 5/5
View AgentsAll excellent
Direct and Fast forward process from viewing to all paperwork.
Well done Breckon and Breckon
Very helpful for first time tenant like ourselves. Total professional.
Anita · 26 February 2023
Agent replied · 28 February 2023
Thank you for your feedback. We hope you enjoy your new home.
★★★★★ 5/5
View AgentsSmooth
Thanks Annabel for a very efficient help with all needed when finding/moving into the new place
Ruta · 7 May 2022
★★★★★ 5/5
View AgentsThanks for your help
We called Breckon & Breckon when we saw one of their listings on the internet. They were very helpful in getting us in to view the property straight away and in sorting out the lease with the landlord. We very much appreciated their flexibility and service.
Chris · 23 May 2016
Agent replied · 25 May 2016
Thanks very much for leaving a review and delighted we could help!
★★★★★ 5/5
View AgentsRoshan
Ashleigh was fantastic and very professional.
Roshan · 30 January 2023
★★★★★ 5/5
View AgentsExtremely helpful and supportive throughout the process
Breckon and Breckon were extremely helpful and supportive throughout the whole moving process. We required a very fast turn around and this was provided. All of our queries were handled very quickly and all information we got back was clear and informative.
James · 21 March 2018
Agent replied · 22 March 2018
Thanks for taking the time to submit a review; its much appreciated and we're delighted to hear that you were pleased with our service.
★★★★★ 5/5
View AgentsFantastic and professional service
Breckon & Breckon is a pleasure to deal with. Attentive and quick response to queries, at all stages of my tenancy application. They provide a highly professional level of service and I will definitely use them again in the future.
Dieter · 27 April 2017
Agent replied · 27 April 2017
Thank you for taking the time to leave a review. Delighted to hear that you have been happy with our service and if we can help any further just let us know.
★★★★★ 5/5
View AgentsExcellent service from Breckon and Breckon
I have rented through Breckon and Breckon twice now and both times the service was very good.
I would certainly recommend them to friends and family, would rent through them again and would rate their service very highly.
Craig · 10 April 2017
Agent replied · 10 April 2017
Thanks for your review and recommendation Craig, it's much appreciated and we're delighted to hear that you've been pleased with our service.
★★★★★ 5/5
View AgentsA delight to deal with
Having rented various properties over the last number of years, no agency has come close to Breckon & Breckon in terms of professionalism, communication and efficiency.
Jacob · 16 September 2021
Agent replied · 23 September 2021
Thank you for your review Jacob and we hope you enjoy your new home!
★★★★★ 5/5
View AgentsExcellent service finding an apartment in Oxford
Samantha Cassels did an outstanding job for us concerning finding our present apartment. We are very grateful for her help and we strongly recommend her and Breckon & Breckon services.
Mr and Mrs Caldwell
Mr · 6 February 2017
Agent replied · 6 February 2017
Thank you so much for your review, it's very much appreciated and we are delighted that Samantha was able to help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
