Trusted Agent profile · North Finchley, Greater London
Verified
★★★★★
432 reviews across 2 platforms
773 High Road, North Finchley, Greater London, N12 8JY
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in North Finchley, Greater London, at 773 High Road, is rated 4.5 out of 5 across 432 reviews on two platforms, including 325 Google reviews rated 4.3.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I would like to compliment Kastro at Martyn Gerrard, I have worked with the marketing department of this agent with regards to sponsorship of St Johns School ...Read all 20 from sellers
We recently completed our purchase through Kyri and he worked tirelessly to try to progress matters via both our conveyancer and the sellers' solicitor. Despite ...Read all 21 from buyers
I have been extremely impressed with the service received from Andrew and Laurence in relation to the letting of my flat. They promptly organised the letting of ...Read all 17 from landlords
Rayan is just simply a great helpful guy and he extended great service to us. He surely knows what a customer service really means. He is a fast observer and ...Read all 27 from tenants
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibl;y proud to have celebrated our 50th birthday in 2014.
Every review we hold for the North Finchley office, from every platform, shown as written. First names only.
5/5
GoogleI would definitely recommend Martyn Gerrard. I have dealt with Irfanali in the Management team on numerous occassions and I have been very impressed with his efficiency and professionalism. He responds to any queries or issues promptly. A job well done!
5/5
View Agentsreview of agent
Kastro David was a good agent for me. He got that I am a 'no bullshit' type of guy and he treated me in the way. The communication was succinct and to the point. i appreciated that and it meant our negotiations were smooth.
5/5
GoogleCraig at Martyn Gerrard has been very helpful throughout the process of purchasing a property, thank you!
5/5
GoogleThis is my first time with Martin Gerrard and unbelievable they are really helpful and kind specially big thanks to Faisal he done great job for us 🌺🌺🌺 …
1/5
GoogleThere were very slow after taking money from us. At first everything looked good but like I said after the money was payed they took their time. Very bad customer service. So if you want to be homeless and lose money contact Martyn Gerrard!
5/5
GoogleThis is my first time with Martin Gerrard and unbelievable they are really helpful and kind specially big thanks to Faisal he done great job for us 🌺🌺🌺 …
5/5
GoogleSold through Kyri at MG. Hes a superstar. Fantastic from the very first phone call up until he handed over keys. When Kyri was on annual leave, both Jess and Craig stepped in and were very helpful. Strongly recommend.
5/5
GoogleThe second I thought about moving, Uvejs sent me 3 options that fitted what I was looking for. If you're looking for someone who gives it their all to make you happy, agent Uvejs Cerimi is the man.
1/5
GoogleRENTERS BEWARE - We moved into our flat approximately 10 months ago with an agreement that we would stay for a fixed term of one year which would then transition into a periodic rolling contract. We were contacted twice ahead of the expiry of the fixed term with a proposal to renew, which we declined in favour of the pre-agreed rolling contract. Without warning or explanation an employee of Martyn Gerrard delivered a section 21 "no fault" eviction notice for us to leave the flat. To make matters worse, the eviction date is the same date as when my partner is expected to give birth to our first child. It would appear that Martyn Gerrard does not have any regard for the welfare of their customers if they believe that they can profit or take advantage of you in anyway. UPDATE - Martyn Gerrard contacted us 10 days after serving the eviction with another "offer" (threat) to withdraw the eviction and to extend the lease. It appears that lease renewal is an income stream for MG which enables them to charge additional fees to landlords (they have a renewal consultant employed to do this). If the tenant does not agree to this then they will offer to evict and replace the tenant using this tactic and will secure another new-tenant contract fee. Through this lens it appears as though Martyn Gerrard and employees are incentivised to have tenants sign as many lease renewals as possible and are willing to blackmail their customers with eviction. They are willing to misuse section 21 eviction laws to achieve these ends - laws which have been acknowledged to be unfair and in need of replacement. This is a serious conflict of interest and a warning which should be flagged here in order to benefit the wider general public. After this experience I would strongly advise prospective tenants and landlords to reconsider their options and take their business elsewhere if possible.
5/5
GoogleI wanted to find an apartment close to my daughter's school. I tried at a few rental agencies, but it was not successful. Martyn Gerarrd from North Finchley helped me. Thank you Andrew Eleftheriou MARLA and Sergio Eliah!
5/5
GoogleWe talked to several estate agents who were frustratingly useless before talking to Kevin Lehongre at Martin Gerrard. He was invaluable and helped us secure a property we are very happy with. He was always professional, courteous and honest in his dealings with us. Kevin did everything he could to make the process as smooth as possible. It was a pleasure dealing with him and we wish him all the best.
5/5
GoogleCraig Tompkins at Martyn Gerrard was great on the sale of my flat, knowledgeable, pragmatic and really responsive...top class !
5/5
GoogleI have always found Craig and his team to be thoroughly professional. Their local knowledge is unparalleled and I would certainly recommend their services to anyone who was looking for an estate agent in North Finchley.
5/5
View AgentsExcellent agent
Julian and his team were professional and diligent throughout the process of letting out my flat. There was minimum fuss and we successfully managed to find two lovely tenants paying asking price after only a few weeks. Many thanks.
5/5
GoogleKyri is not your typical estate agent. From his quirky suits, to his undying love for the job he does, Kyri puts in maximum effort and ensured i felt at ease throughout the transaction
5/5
GoogleSergio was very helpful in my property search, he gave me a clear understand of the process in renting a property, he made my 1st time move very easy and straight forward. Highly recommended
5/5
GoogleReally helpful service. We were first time buyers and Kastro was always on hand to walk us through what was needed to ensure the purchase went through as quickly and smoothly as possible. Highly recommended!
5/5
GoogleWhat a first class service. Craig Thompkins looked after us impeccably and it was unfortunate that the property we put an offer in was stolen from under our feet. I would highly recommend Craigs services.
5/5
View AgentsKastro David
Kastro dealt with a difficult purchase and chain in a very professional manner. Without his assistance the purchase would probably not have materialized and this is precisely why we need people as estate agents and not computers.
5/5
GoogleKarine Courcelle of Martyn Gerrard is very professional, she listens to her client’s needs and is very patient and responsive to texts/ emails. I highlly recommend Karine.PositiveResponsiveness, Professionalism
5/5
GoogleI deal flat with Faisal in Martyn Gerrard North Finchley he’s unbelievable on time and hard working fallow my flat ASAP and we moved thanks Faisal for everything.
5/5
GoogleGreat agency, very professional and attentive. Kevin Lehongre is very responsive and on top of the things, very much recommend
5/5
View AgentsExcellent experience!
My experience with Martyn Gerrard was excellent, especially my dealings with Magda. She responds to queries promptly is very helpful. I am really pleased I chose to rent via MG and will do again in the future.
5/5
GoogleA fantastic service from start to finish. Extremely knowledgeable about the market with seriously good advice - sold the house within a matter of days! They were quietly efficient - nothing a hassle and no hassling! Kept us in the loop throughout. Everyone on the team - in front and behind the scenes at all levels - were a pleasure to deal with. Made what is always expected to be an anxious time very smooth and efficient. Thank goodness we chose them! If we ever move again we will definitely use them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
20 reviews from sellers, rated 4.8 out of 5 on average. For example, Maxine wrote: "I would like to compliment Kastro at Martyn Gerrard, I have worked with the marketing department of this agent with regards to sponsorship of St Johns School ..."
21 reviews from buyers, rated 4.8 out of 5 on average. For example, Rebecca wrote: "We recently completed our purchase through Kyri and he worked tirelessly to try to progress matters via both our conveyancer and the sellers' solicitor. Despite ..."
17 reviews from landlords, rated 4.9 out of 5 on average. For example, Nora wrote: "I have been extremely impressed with the service received from Andrew and Laurence in relation to the letting of my flat. They promptly organised the letting of ..."
27 reviews from tenants, rated 4.8 out of 5 on average. For example, Deepak wrote: "Rayan is just simply a great helpful guy and he extended great service to us. He surely knows what a customer service really means. He is a fast observer and ..."
