5/5
GoogleThe sales team were really good, helpful and responsive. Glenn and Rowland in particular made what would otherwise have been a very stressful process much more manageable.
Trusted Agent profile · Muswell Hill
Verified
Martyn Gerrard Muswell Hill reviews
★★★★★
2,334 reviews across 4 platforms
300 Muswell Hill Broadway, N10 2QR
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Muswell Hill, at 300 Muswell Hill Broadway, is rated 4.7 out of 5 across 2,334 reviews on four platforms, including 455 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
455
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1,770
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Muswell Hill office, from every platform, shown as written. First names only.
Google5/5
GoogleAndy was very helpfull and handled all details as best as he can. Thanks to him we got a lovely house within a very short of time!
5/5
GoogleTreon was really helpful today in helping take measurements and record dimensions. He helped me do this in a speedy way. Super efficient. Thank you. Karen Lubner
5/5
TrustpilotFatmir from the Woodside Park branch…
Fatmir from the Woodside Park branch has been an amazing guy from the moment we met him. He was always responsive, helpful, honest and very communicative. He made the entire buying process so smooth. I appreciate his help and recommend to anyone.
1/5
TrustpilotBe very careful what you are signing to
We agreed a commission rate with the agent but when the contract came through they had added VAT to the figure which is against consumer protection laws.When we complained they corrected this but then changed the contract term without informing us of the change.My advice is be very careful of this company as you can't trust they are acting fairly.
5/5
TrustpilotThank you Arzu
Thank you Arzu for your help in our property search.
5/5
The Trusted AgentVery professional and always helpful
We were looking for a flat to rent and Martina helped a lot giving us good advice. She was very professional and caring. I would strongly recommend Martina to anyone.
5/5
TrustpilotNadia was responsive and very helpful
Nadia was responsive and very helpful. A pleasure to deal with.
5/5
TrustpilotThank you Jessica
Jessica is an excellent consultant and does a great job getting all the issues with renewals in order.
5/5
The Trusted AgentCourteous patient service
Dan kept me regularly up to date during what turned out to be a long purchase, helpful to the end even when I could not unlock the front door.
5/5
GoogleAndy Christophi at Martyn Gerrard was always helpful, available and responsive! Would rent with this agency again for sure!PositiveResponsiveness, Quality, Professionalism, Value
1/5
Trustpilothorrible company
horrible company. never work with lee. so unprofessional. replies instantly to get your money then vanishes. lol disgrace
Agent replied · 15 August 2023
Dear Simple Jonas. Martyn Gerrard prides itself on providing a professional and trustworthy service, we are truly sorry to hear about your negative experience. Lee has worked at Martyn Gerrard for a number of years and has a fantastic reputation amongst his clients and fellow colleagues, so it is surprising to see your negative review. Perhaps if you can provide some supporting evidence to your claim we can investigate further, or contact us on ho@martyngerrard.co.uk we would be happy to assist.
5/5
TrustpilotShuhan helped us with our property…
Shuhan helped us with our property sale! Thank you for all your help and support throughout the process.
Agent replied · 15 August 2023
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
5/5
GoogleGood, professional and still friendly and approachable agency. Everything went smoothly, we have found our dream house, thank you Shuhan Ali.
5/5
The Trusted AgentReview of letting agent
Chris did a great job in letting my flat. He was enthusiastic and proactive, and managed to find tenants well matched to our property in a short time frame.
5/5
GoogleVery helpful and professional.
5/5
Googleeveryone I have spoken to there have been very welcoming and friendly. I have been dealing with CHRIS and he has been great in securing my first rental after being out of the country for many years. He has been very professional and helpful taking time with answering all my questions and going over and beyond to help,
5/5
TrustpilotBig thumbs up
Zoe was super helpful and a pleasure to deal with throughout our renewals process. Cheers!
5/5
GoogleGreat experience with Martyn Gerrard in Muswell Hill (sales department). Rowland was responsive (emails/phones answered almost instantly), helpful and proactive. I would definitely recommend his services.
5/5
GoogleSophie Wilkins is a very professional and very efficient agent.
5/5
Trustpilotgreat viewing with Denis
It was a great experience to work with Denis. The viewing was organised more than well. The agent talked about a property all the details and presented a flat as well as it was possible. Good job! Thanks a lot!
4/5
TrustpilotThe team at crouch end have helped me…
The team at crouch end have helped me find a perfect flat and have been very polite, especially Alban and Mohammed
5/5
TrustpilotHossein is the best ,very professional…
Hossein is the best ,very professional and very helpful during the whole procedure
5/5
GoogleVery positive experience. Glen was amazing, understanding our needs and requirements. If there is another opportunity to work with Martyn Gerrard, we will definitely do.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Martyn Gerrard Muswell Hill won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Muswell Hill
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Muswell Hill
Source: EA Masters winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers15 reviews
After we had experienced issues with a previous agency, Heran was really helpful in taking over and helping us find a buyer (and then another buyer after the ...Read all 15 from sellers
Buyers27 reviews
Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ...Read all 27 from buyers
Landlords20 reviews
Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ...Read all 20 from landlords
Tenants37 reviews
We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ...Read all 37 from tenants
About Martyn Gerrard Muswell Hill
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.
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Questions about Martyn Gerrard Muswell Hill
What do sellers say about Martyn Gerrard Muswell Hill?
15 reviews from sellers, rated 4.9 out of 5 on average. For example, Dan wrote: "After we had experienced issues with a previous agency, Heran was really helpful in taking over and helping us find a buyer (and then another buyer after the ..."
What do buyers say about Martyn Gerrard Muswell Hill?
27 reviews from buyers, rated 4.9 out of 5 on average. For example, Mary wrote: "Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ..."
What do landlords say about Martyn Gerrard Muswell Hill?
20 reviews from landlords, rated 5.0 out of 5 on average. For example, Lucy wrote: "Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ..."
What do tenants say about Martyn Gerrard Muswell Hill?
37 reviews from tenants, rated 4.9 out of 5 on average. For example, Elizabeth wrote: "We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ..."
Has Martyn Gerrard won any awards?
Yes. Martyn Gerrard Muswell Hill won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Muswell Hill branch at EA Masters 2022, and 1 other industry award since 2021.
