5/5
TrustpilotSteffi was v efficient and helpful
Steffi was v efficient and helpful. Got back to me v quickly.
Trusted Agent profile · Muswell Hill
Verified
Martyn Gerrard Muswell Hill reviews
★★★★★
2,334 reviews across 4 platforms
300 Muswell Hill Broadway, N10 2QR
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Muswell Hill, at 300 Muswell Hill Broadway, is rated 4.7 out of 5 across 2,334 reviews on four platforms, including 455 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
455
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1,770
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Muswell Hill office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleWe worked with Andy to let our property and he was great. He was extremely helpful, very professional and very prompt with communication!
5/5
GoogleWe have been dealing with Dario for the last couple of months - he has been tireless and patient in showing us many different properties - whilst we have had different criteria at different points in time, he has been excellent at finding the right houses to show us. He is very professional but also easy-going, and not at all pushy (apart from pushing my buggy up Muswell Hill!). Highly recommended.
5/5
TrustpilotSuper helpful
Super friendly, fast response and very helpful with all our queries. Erhan and Suraj are wonderful.
Agent replied · 1 July 2023
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotAmazing service from Fatmir
I was really impressed with the service offered by agent Fatmir.Not only providing full assistance with all demands of credit check but also leasing with landlord and agency to make everything happen.All problems that arise he helps to sort it on the most beneficial outcome for all parts.Best agent to deal with making the whole experience fun and not so stressful
5/5
TrustpilotHighly professional
Have used several letting agents and MG from Day 1 were receptive, knowledgable and professional. From Anthony first to the staff arranging and carrying out viewings, I've been thoroughly impressed. 5 Star service
5/5
TrustpilotGreat Experience with Martyn Gerard
Andre Waldron our sales negotiator has been really proactive and helpful with our search. He understands our requirement and is very professional. I wouldn't hesitate to recommend him for your new property needs.
5/5
TrustpilotAmazing service
Amazing service. Zoey is very helpful.
5/5
TrustpilotGreat estate agents
Great estate agents. Very communicative, providing professional service and that little extra care which makes a great difference
Agent replied · 11 July 2023
Dear Ally, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotGreat service from Adam
Adam helped us find our new home. He was very nice to interact with and helpful. When we had questions he answered promptly and due to his efficiency we managed to get the property within a week!
5/5
GoogleWe had a wonderful experience with Martyn Gerrard. Very professional and prompt in their responses.
Agent replied · 29 August 2023
Dear Ralf, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
5/5
TrustpilotI can’t speak highly enough of Raphael…
I can’t speak highly enough of Raphael who managed my flat sale. He is thoroughly professional and very helpful. He really did make a difference to the process, not just finding suitable buyers, but post accepting an offer he also helped ensure any bumps were managed smoothly and amicably. I particularly appreciated his proactive communication. I wouldn’t hesitate to recommend him.
5/5
GoogleWe had a great experience finding our property, with Andy especially being a massive help and support throughout the whole process.
5/5
TrustpilotGreat Service
They were very straightforward and transparent. All processes were treated promptly and I got all the support I needed.
Agent replied · 1 July 2023
Dear Marian. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotExcellent experience with Jay at Martyn…
Excellent experience with Jay at Martyn Gerrard. He was very responsive, efficient and conscientious. Really grateful for his help with getting the sale completed within a tight deadline. Would happily recommend to both sellers and buyers.
5/5
The Trusted AgentExcellent! Recommend to all!
Chris was an absolute pleasure to deal with. He really helped make the whole process so easy and stress free. Excellent communication throughout. Highly recommend!
5/5
GoogleGreat experience buying my new home with Martyn Gerrard Muswell Hill! Glenn was very friendly, professional and always extremely responsive. Highly recommended!
5/5
TrustpilotZoe Sophocles
A pleasure to deal with Zoe SophoclesMartyn Gerrard, professional, hasslefree, and swift renewal. Great service.
Agent replied · 1 July 2023
Dear Marc, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
GoogleThe staff are very friendly and professional especially Marley who has found our lovely new home! I really recommend them!
5/5
TrustpilotAmazing and very helpful team
Amazing and very helpful team! Would highly recommend them to all my friends! Thank you so much for all your support and help during my referencing process. Anita S
5/5
TrustpilotThis Agent is willing to help.
This Agent is willing to help.They spent effort to look for properties.
5/5
TrustpilotGood business!!
The business are straightforward and do legitimate business. One of the staff there, Oliver pleasantly surprised me as he was a pleasure to work with. Can’t recommend them enough. Thanks!
5/5
TrustpilotMartin was excellant
Martin was excellant, very good to work with and on the ball all the time
5/5
GoogleI am happy that Andy helped me to rent out my property in less than two weeks. He is good and professional.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Martyn Gerrard Muswell Hill won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Muswell Hill
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Muswell Hill
Source: EA Masters winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers15 reviews
After we had experienced issues with a previous agency, Heran was really helpful in taking over and helping us find a buyer (and then another buyer after the ...Read all 15 from sellers
Buyers27 reviews
Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ...Read all 27 from buyers
Landlords20 reviews
Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ...Read all 20 from landlords
Tenants37 reviews
We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ...Read all 37 from tenants
About Martyn Gerrard Muswell Hill
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.
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Questions about Martyn Gerrard Muswell Hill
What do sellers say about Martyn Gerrard Muswell Hill?
15 reviews from sellers, rated 4.9 out of 5 on average. For example, Dan wrote: "After we had experienced issues with a previous agency, Heran was really helpful in taking over and helping us find a buyer (and then another buyer after the ..."
What do buyers say about Martyn Gerrard Muswell Hill?
27 reviews from buyers, rated 4.9 out of 5 on average. For example, Mary wrote: "Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ..."
What do landlords say about Martyn Gerrard Muswell Hill?
20 reviews from landlords, rated 5.0 out of 5 on average. For example, Lucy wrote: "Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ..."
What do tenants say about Martyn Gerrard Muswell Hill?
37 reviews from tenants, rated 4.9 out of 5 on average. For example, Elizabeth wrote: "We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ..."
Has Martyn Gerrard won any awards?
Yes. Martyn Gerrard Muswell Hill won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Muswell Hill branch at EA Masters 2022, and 1 other industry award since 2021.
