5/5
TrustpilotAnthony
Anthony is great at his job he is on the ball and communication. Is great. Very profession. Thank you Eleni
Trusted Agent profile · Muswell Hill
Verified
Martyn Gerrard Muswell Hill reviews
★★★★★
2,334 reviews across 3 platforms
300 Muswell Hill Broadway, N10 2QR
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Muswell Hill, at 300 Muswell Hill Broadway, is rated 4.7 out of 5 across 2,334 reviews on three platforms, including 455 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards. See how it compares with other estate agents in Muswell Hill.
455
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1,770
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Muswell Hill office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotRaj has been great with our property…
Raj has been great with our property search and purchase. Very diligent and on it, nothing is ever too much of a problem.
5/5
GoogleI cannot recommend Glenn enough: he will work hard to find the perfect property for his clients, going out of his way to make the house search experience as pleasant as possible. The combination of his expertise, empathy and tenaciousness make Glenn a truly trusted advisor for any buyer.
5/5
TrustpilotThanks Declan for aiding with the…
Thanks Declan for aiding with the property search. Very professional estate agent and service.
5/5
GoogleI’ve dealt with Andy at Muswell Hill for years now & am very happy with the service he & his colleagues provide. I have a local buy to let & am satisfied that Martyn Gerrard are competitively priced & they have always been very helpful over the years.
5/5
TrustpilotMartyn was a great help and supported…
Adam was a great help, super kind and supported us constantly, every question was answered and any concern explained, thanks a lot!
5/5
TrustpilotFatmir was really helpful
Fatmir was really helpful. I had a great experience with him and would definitely recommend him as he responded immediately, booked an appointment for the next day. Great service ,friendly and professional process doesn't get better than this!
5/5
TrustpilotThank you
Wanted to say a big thank you to Kevin at Martyn Gerrard for being so efficient, attentive and friendly.
5/5
TrustpilotWhat a Professional Team!
The process from the initial build stage through to the final sale has been greatly assisted by Saad, Jessica and Florence. One buyer pulling out on the day of exchange and other buyer was found that day! The degree of professionalism and ongoing communication shown by them made the whole experience a pleasureWell done and thank you.
5/5
TrustpilotVery smooth letting experience
Martyn Gerrard helped us sign our most recent tenancy and the overall experience has been very smooth. Steffi was very kind and helpful from the viewing through to us signing the agreement so many thanks for your help! :)
1/5
TrustpilotI wasn’t advised to exchange the…
I wasn’t advised to exchange the contracts by my solicitors until I see the property unoccupied and I had spotted falling fence ( old bamboo type) so you could see neighbour’s garden as they see yours)I wanted to be fixed before exchanging contacts but unfortunately I was away and seller was rushing to sell .After being confirmed by Emily fence being fixed ( believing her) and signed the disclaimer form against my solicitor’s advice ( my mistake on my behalf believing Emily again after assuring it is done many times before with buyers)PLEASE DONT BELIEVE , THEY MANAGE TO SELL THE PROPERTY BUT THEY LOST ME AS FUTURE SELLER.After I emailed her today i decided to leave this review as she was suggesting now I should ask my solicitor about the fence as she didn’t know she made me signed the disclaimer form.If only you would use their service I suggest deal with Stewart Willerton there at least it seems he has more sensibility towards buyers & only I think he wasn’t around when I was about to exchanging contracts.
5/5
TrustpilotHighly recommended service
I have recently found a new home to rent with the Muswell Hill branch. Specifically I would like to highlight the excellent service provided by Umar Hegarty. He was knowledgeable, friendly, and professional and helped me to secure a great new home. He has guided me through the process with ease, has always been available and able to answer all my questions. Very impressive
5/5
TrustpilotHouse purchase
Very easy service and kept up to date at all times. Happy with the service I got and would recommend
Agent replied · 23 October 2024
Hi Sasha, thank for the positive review!
5/5
The Trusted AgentExcellent service!
We’ve bought our property through Martyn Gerrard and have had excellent experience. Our estate agent Dan was always available for us, being very professional as well as personable. He really went out of his way to help us out with our purchase. I would warmly recommend buying a property through Martyn Gerrard.
5/5
TrustpilotKind, Committed and Professional
I was in touch with Monica Naples from Martin Gerrard and she was very prompt and professional in responding to my emails and phone calls. She listened to my requirements very attentively and is committed to finding a good property for me to rent.
Agent replied · 1 July 2023
Dear Adil, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotCraig Thompkins
My property sale was protracted, but from start to finish Craig Thompkins helped me hang on. He was professional, empathetic and had a sense of humour which I needed especially at the real pressure points when I was ranting and ready to throw in the towel. I'm not sure I'm ready to sell again just yet, but when I am I'll be looking for Craig's help again.
5/5
TrustpilotTreon has been great throughout the…
Treon has been great throughout the process of searching for a new property!
5/5
TrustpilotExcellent service
A huge thank you to Raphael and the team at Martyn Gerrard. Raphael coordinated the sale extremely well and has provided very good service throughout the sale process. We would certainly recommend Martyn Gerrard to other potential clients.
5/5
TrustpilotFantastic service from Oliver McDonald
Class act - Oliver made my experience very pleasant. He was prepared, mannerly and helpful, and was able to answer all of my queries.
5/5
TrustpilotThank you so much Kevin
Thank you so much Kevin, You been such a helpful agent. Kevin tried hard for us to get the flat for us . Always polite , keeping me updated at all time .
5/5
GoogleWe have dealt with Andy at Muswell Hill for many years now and he has always provided an excellent service. He is reliable, helpful and always available to answer any of our questions as landlords. We will definitely recommend Martyn Gerrard to anyone thinking about letting out a property.
5/5
TrustpilotImmaculate letting agent service SHERIAZ GULZAR
Sheriaz Gulzar at Martyn Gerad exceeded all expectations during my property search. After our initial phone call, Sheriaz provided impeccable advice and service when we met in person. He meticulously explained the entire process, tailored his guidance to my specific needs, and was exceptionally informative. Sheriaz's professionalism and courtesy were remarkable, making him my top recommendation to both family and friends.
5/5
GoogleDan and the team at Martyn Gerrard Muswell Hill were super supportive & helpful throughout the buying process. They were regularly in contact & gave us good advice along the way. Thanks very much!
1/5
TrustpilotDO NOT USE
Very bad service,incompetent people, the workers delay everything.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Martyn Gerrard Muswell Hill won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Muswell Hill
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Muswell Hill
Source: EA Masters winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers15 reviews
I was delighted with the service I received from Martyn Gerrard's Muswell Hill branch. Dan and Heran put a great deal of effort into making sure that potential ...Read all 15 from sellers
Buyers27 reviews
Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ...Read all 27 from buyers
Landlords20 reviews
Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ...Read all 20 from landlords
Tenants37 reviews
We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ...Read all 37 from tenants
About Martyn Gerrard Muswell Hill
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.
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Questions about Martyn Gerrard Muswell Hill
What do sellers say about Martyn Gerrard Muswell Hill?
15 reviews from sellers, rated 4.9 out of 5 on average. For example, Oliver wrote: "I was delighted with the service I received from Martyn Gerrard's Muswell Hill branch. Dan and Heran put a great deal of effort into making sure that potential ..."
What do buyers say about Martyn Gerrard Muswell Hill?
27 reviews from buyers, rated 4.9 out of 5 on average. For example, Mary wrote: "Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ..."
What do landlords say about Martyn Gerrard Muswell Hill?
20 reviews from landlords, rated 5.0 out of 5 on average. For example, Lucy wrote: "Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ..."
What do tenants say about Martyn Gerrard Muswell Hill?
37 reviews from tenants, rated 4.9 out of 5 on average. For example, Elizabeth wrote: "We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ..."
Has Martyn Gerrard won any awards?
Yes. Martyn Gerrard Muswell Hill won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Muswell Hill branch at EA Masters 2022, and 1 other industry award since 2021.
