5/5
GoogleWe dealt with Anthony in the lettings team; he was great, super helpful and went above and beyond
Trusted Agent profile · Muswell Hill
Verified
Martyn Gerrard Muswell Hill reviews
★★★★★
2,334 reviews across 3 platforms
300 Muswell Hill Broadway, N10 2QR
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Muswell Hill, at 300 Muswell Hill Broadway, is rated 4.7 out of 5 across 2,334 reviews on three platforms, including 455 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards. See how it compares with other estate agents in Muswell Hill.
455
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1,770
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Muswell Hill office, from every platform, shown as written. First names only.
Google5/5
TrustpilotJessica Haynes
Thank you so much Jessica for helping me with my renewal . I have renewed my contract for three years and I needed help with one clause I called her and she was very clear with explaining every thing I needed to know. Thank you Jessica
5/5
Trustpilot5 star Jessica
Was a pleasure to have such a good agent alongside my tenancy. For 2 years we kept close contact and they really done their part. I could say they were the best bridge contact between me and the landlord. Thank you Jessica
5/5
TrustpilotProfessional experience throughout
Kyri was extremely professional throughout our experience with Martyn Gerrard and communication was excellent which we appreciated. Overall Kyri exceeded our expectations and we would not hesitate to recommend Martyn Gerrard to friends or colleagues based on the service Kyri provided. Thanks a lot.Dan & Kerry-Ann
5/5
TrustpilotWe worked with Martin Netzer and…
We worked with Martin Netzer and honestly he was absolutely amazing!!! He communicated everything with us, was honest open and trustworthy! He made the process seemless and I can’t recommend him highly enough. Outstanding service. Thank you so much for getting us our dream home!!
5/5
GoogleAndy Christophi and his lettings team in the Muswell Hill office at Martyn Gerrard are a real credit to an already great business. The wealth of local and lettings knowledge Andy Christophi has is second to none, he is a very trustworthy and genuine character. Can’t recommend Andy and the team enough!
5/5
GoogleRowland at the Muswell Hill office was very helpful to me throughout the process of selling my property especially dealing with the council and contractors to get essential paperwork completed - I've worked with MG for many years now and they always get the job done and know the area really well.
5/5
TrustpilotErhan Okay has been super efficient!
Erhan Okay has been extremely helpful, he assisted us in a really efficient & professional way. All the renting process from viewing to paperworks was sorted in less than 24 hours!! Thank you Erhan.
5/5
TrustpilotVery positive experience all round.
The agent we dealt with, Gabriella, was delightful and helpful from the start. She went out of her way to assist with arranging visits to the property we have bought, often at short notice, and always replied promptly to any queries. She was always professional and accommodating. I would be happy to work with Martyn Gerrard in the future.
5/5
Trustpilotexcellent professionalism
Matt Wheeler is professional knowledgeable and highly personable. We anticipate that on behalf of Martyn Gerrard, he has convinced us to switch management services.
5/5
TrustpilotBen Power worked extremely hard to push…
Ben Power worked extremely hard to push through and finish a difficult sale on my late mother’s house
Agent replied · 24 December 2024
Hi Suzanne, thank you for your 5 stars, we are glad to hear all was resolved.
1/5
TrustpilotWAYS TO CONTACT YOU
IT IS IMPOSSIBLE TO CONTACT YOU. YOUR PHONES DO NOT ACCEPT CALLS. THE EMAILS DO NOT GET THROUGH. I REQUIRE AN URGENT RESPONSE. CALL ME ON 07843850328
Agent replied · 23 August 2024
We have checked and we spoke to you on the phone at 15.55 today and answered your query. We have also replied to your emails, so we are unsure why you left this review.
5/5
TrustpilotThanks so much Emily!
Thanks so much to Martyn Gerrard and especially to Emily.She helped us to buy our property in October. Emily is very kind and helpful and she was always available throughout the sales process.Francesca & Family
5/5
GoogleWe just moved in and we're very happy. We were tight on time, running late to pick the keys and Marley was very patient and kind with us all the time. He guided us through all the process and helped us to get everything done on time for our moving date. 10/10.
4/5
TrustpilotWhile I was looking
While I was looking, Oliver kept in contact and updated me on all suitable properties, thumbs up for customer service.
5/5
TrustpilotDeclan has been great to deal with all…
Declan has been great to deal with all the way through. I would heartily recommend MG to all.
5/5
GoogleAndy is a very helpful and friendly member of Martyn Gerrard. I am a client and would definitely recommend this company. You will not find such a kind hearted, hard working enthusiastic agent anywhere else, Andy provides top service and always puts in his best efforts to let out my property.
5/5
TrustpilotJames Gough was very helpful and…
James Gough was very helpful and ensured the process went quickly and smoothly. Very happy with the service.
5/5
TrustpilotAnthony was very helpful took great…
Anthony was very helpful took great care of me couldnt be more satisfied
5/5
TrustpilotI had a great experience with Jatin
I had a great experience with Jatin. I found him honest, responsive and caring. He took on board everything we discussed and helped at every stage of the process. He was straight forward and offered advice when needed. Very grateful
Agent replied · 18 October 2023
Thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service.Jatin will be glad to hear this. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotGreat overall experience
Fatmir was very quick to respond and great at communicating throughout the whole process. He really went above and beyond what was expected.I would recommend using Martyn Gerrard when looking to rent a property.
5/5
GoogleMy family & I were delighted to find our lovely new home in Alexandra Park with the help of Glenn and Rowland in Martyn Gerrard's Muswell Hill office. It was an extremely tricky market to buy and sell in but Glenn and Rowland were helpful and supportive throughout. Highly recommended agents!
5/5
The Trusted AgentReliable, helpful and the beat agent we've dealt with
Chris has been really reliable and communicative at every stage of the lettings process. He was sensitive that this could be stressful for us and nothing was too much trouble for him. I'm very grateful that Chris has made this process so quick and easy so we can settle into our new home.
5/5
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Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Martyn Gerrard Muswell Hill won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Muswell Hill
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Muswell Hill
Source: EA Masters winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers15 reviews
I was delighted with the service I received from Martyn Gerrard's Muswell Hill branch. Dan and Heran put a great deal of effort into making sure that potential ...Read all 15 from sellers
Buyers27 reviews
Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ...Read all 27 from buyers
Landlords20 reviews
Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ...Read all 20 from landlords
Tenants37 reviews
We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ...Read all 37 from tenants
About Martyn Gerrard Muswell Hill
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.
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Questions about Martyn Gerrard Muswell Hill
What do sellers say about Martyn Gerrard Muswell Hill?
15 reviews from sellers, rated 4.9 out of 5 on average. For example, Oliver wrote: "I was delighted with the service I received from Martyn Gerrard's Muswell Hill branch. Dan and Heran put a great deal of effort into making sure that potential ..."
What do buyers say about Martyn Gerrard Muswell Hill?
27 reviews from buyers, rated 4.9 out of 5 on average. For example, Mary wrote: "Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ..."
What do landlords say about Martyn Gerrard Muswell Hill?
20 reviews from landlords, rated 5.0 out of 5 on average. For example, Lucy wrote: "Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ..."
What do tenants say about Martyn Gerrard Muswell Hill?
37 reviews from tenants, rated 4.9 out of 5 on average. For example, Elizabeth wrote: "We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ..."
Has Martyn Gerrard won any awards?
Yes. Martyn Gerrard Muswell Hill won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Muswell Hill branch at EA Masters 2022, and 1 other industry award since 2021.
