Trusted Agent profile · Muswell Hill
Verified
★★★★★
2,334 reviews across 4 platforms
300 Muswell Hill Broadway, N10 2QR
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Muswell Hill, at 300 Muswell Hill Broadway, is rated 4.7 out of 5 across 2,334 reviews on four platforms, including 455 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
455
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1,770
Reviews on Trustpilot
Business-wide
Every review we hold for the Muswell Hill office, from every platform, shown as written. First names only.
5/5
The Trusted AgentDan at MG Muswell Hill - Great Service and a Pleasure to Deal With
We bought our house in Muswell Hill through Dan at Martyn Gerrard. He was helpful throughout the process, keeping us up to date with progress, but without being intrusive. Great experience all round. Dan was also more than happy to take us round to the house several times after we had exchanged when the owners weren't available - above and beyond whats required!
5/5
TrustpilotHighly recommend this estate agent
Right from the first meeting with Dinesh from Martyn Gerard, he has been professional, empathetic and pro active. The advice he has given us has been spot on.Everyone that we have dealt with in the Winchmore Hill office has been efficient and helpful.There are many estate agents to choose from in the Winchmore Hill area, but I am so glad we chose Martyn Gerard. In the time since we decided to sell the house the whole family has developed a close relationship with the Dinesh. We trust him implicitly and he is guiding us through this process in a sensitive and thoughtful way. We would highly recommend Martyn Gerard in Winchmore Hill to anyone who is looking for an agency.
5/5
TrustpilotThey are I think one of the best agencie And they really deserve
They explained to me what is the best option Because I head some missing stuff To complete the reference..Very professional I highly recommend Thanks again
5/5
TrustpilotFriendly and knowledgeable staff
Shuhan was very knowledgeable and super friendly over the phone. Was very quick to help me out with my query. Shuhan gives a fantastic first impression of Martyn Gerrard!
5/5
GoogleAnthony at Martyn Gerard did a terrific job, he was super responsive and communicative throughout the process of finding our house. He gave sound advice and made us feel looked after, really considering the needs of our family. I would thoroughly recommend him and his colleague Sophie, who is absolutely lovely and thoughtful.
Dear Alex, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotHossein finchley central!
Hossein finchley central!Hossein was a very helpful guy. He explained everything in a very easy way, and he managed to secure the flat for me, and he gave me the keys for the flat the day he promised. He was extremely helpful, polite, professional man, highly recommended. Thank you very much.
5/5
TrustpilotLynsey been fantastic since day…
Lynsey been fantastic since day 1.Really liked the way she sorted all and all available to help.thanks for been so supportive and always with a smile to help
Hi Andre, thank you for your good review and it's good to hear our Lettings Team gave you such good support.
5/5
TrustpilotVery professional and helpful
Very professional and helpful getting the property over the line! Mamun was always available to contact and would highly recommend.
1/5
TrustpilotMartyn Gerrard have been absolutely…
Martyn Gerrard have been absolutely awful as the managing agents of my flat. I currently have no heat and they were informed a few weeks ago that many of the radiators were working after not working last winter. The heat is not working at all now and there is no emergency number to call. Over the two years I have lived here and large number of repairs this property needs, they have barely responded. The heat has never worked properly, the windows have huge gaps, we had an infestation of mice last winter, all winter, we have had leaks, broken toilets, and more. We have barely had responses. When we do, it takes week, sometimes month and sometimes there is no answer at all. They also seem to try find the cheapest companies they can to repair things and those repairs don’t hold up.
5/5
The Trusted AgentResponsive and quick
Robert was very responsive and organised a viewing the next day after first contacting him. He replied to all emails and made sure to fillow up by phone as well. He was nice to deal with, ensuring both our needs as tenants and the landlord needs were met. Two weeks from first email to signing the lease is rather impressive. Thanks Robert!
5/5
TrustpilotOver 65 renting
Being over 65 and renting a flat is not easyI had asked other agents and they had said there would be all kinds of problems However the team at Martyn Gerrard have been great they did not seem to see things in the same way and so the process has been very quick once I found somewhereSuraj has been so patient dealing with my many questions especially about parking and permits Thoroughly recommend them
5/5
GoogleAmanda was helpful,friendly,and professional throughout the sale of my property. I appreciated her keeping in touch throughout the process. And other staff were available to update when Amanda was away.
5/5
TrustpilotREVIEW!
Shuhan has been a very good Sales Negotiator throughout this sale. Thank you very much Shuhan for all your effort and hard work. I highly recommend him to everyone as he is the man to have on your side!Thank you Shuhan and the team!,
5/5
TrustpilotSteffi 10/10
Steffi has been amazing! She really knows her stuff. She's been incredible with assisting in my search for a property I would have been completely lost without her in-depth knowledge and insight. Very friendly and a complete professional. She has made finding a property an enjoyable experience. Highly recommend.
5/5
TrustpilotThanks Morgan and Martyn Gerrard team!
Morgan has been extremely helpful in helping me to find a new flat and has made the whole process seamless. Thank you!
Hi Emma, We love to hear great feedback about our customers and staff; thank you Emma and we hope that you enjoy your new flat.-MG
5/5
TrustpilotThanks Declan for helping with my…
Thanks Declan for helping with my property search. I found you professional throughout the whole process. I would recommend his estate agent service. Very knowledgable and trustworthy.Thanks once again. Sophie.
5/5
TrustpilotHighly efficient and helpful team at…
Highly efficient and helpful team at Martyn Gerrard. Big thanks to Jay for guiding me through the whole buying process and helping to get deal over the line.Would highly recommend!
5/5
TrustpilotThanks Declan for all your useful and…
Thanks Declan for all your useful and honest property advice. Thanks for the help with finding us a home
5/5
The Trusted AgentReally helpful, professional estate agency
We had a really good experience buying a house through Martyn Gerrard. We found Jake to be exceptionally professional, responsive and easy to deal with all the way through the process, including during difficult negotiations over the price. Thai was very different from our previous experience of buying - I'd be happy to recommend buying through Jake and Martyn Gerrard to anyone.
5/5
TrustpilotSpecial mention to Erhan
Special mention to Erhan. I’ve been looking for a place to rent for a couple of months and Erhan has always been in regular contact with me discussing potential properties. He’s a great communicator and I can trust him with my ongoing search.
5/5
TrustpilotHossein Ghane is the best person you…
Hossein Ghane is the best person you can ask for. I haven’t rented property yet but he is very responsible and caring. He keep updating on the property and understanding what I need. You won’t go wrong if you deal with him.
5/5
GoogleHi we were very happy for their service especially Sophie Willkis she has been very professional and prompt with her respond to our enquiries and done her best to resolve all our enquiries . Very friendly and competent in job role . Thank you
5/5
GoogleTitle: Exceptional Transformation and Outstanding Results by Faisal, the New Manager of Muswell hill Office Review: I am delighted to share my experience with Faisal, the new lettings manager of Martyn Gerrard Muswell Hill office. In my view since his arrival, Faisal has truly transformed the public image of your company in a remarkably positive way. His exceptional skills and dedication have proven to be invaluable assets, and the company should be immensely proud to have him as an employee. One of the most impressive achievements under Faisal's leadership was his ability to secure a rental agreement for one of our properties at a rate that exceeded our expectations. In fact, Faisal managed to let the property for a rent that was 12% higher than what other agents in the area had proposed. This outstanding result not only demonstrates Faisal's expertise in the field but also highlights his exceptional negotiation skills. TRP
5/5
GoogleWe used Martyn Gerrard to buy our first flat. Being first time buyers things can be a little confusing. Our sales negotiator Glenn Lewis was excellent from start to finish, with regular updates every week and he also knew the area very well. We both agree, we got a good property in a nice area. I’d highly recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Martyn Gerrard Muswell Hill won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 20222022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After we had experienced issues with a previous agency, Heran was really helpful in taking over and helping us find a buyer (and then another buyer after the ...Read all 15 from sellers
Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ...Read all 27 from buyers
Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ...Read all 20 from landlords
We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ...Read all 37 from tenants
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.
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15 reviews from sellers, rated 4.9 out of 5 on average. For example, Dan wrote: "After we had experienced issues with a previous agency, Heran was really helpful in taking over and helping us find a buyer (and then another buyer after the ..."
27 reviews from buyers, rated 4.9 out of 5 on average. For example, Mary wrote: "Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ..."
20 reviews from landlords, rated 5.0 out of 5 on average. For example, Lucy wrote: "Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ..."
37 reviews from tenants, rated 4.9 out of 5 on average. For example, Elizabeth wrote: "We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ..."
Yes. Martyn Gerrard Muswell Hill won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Muswell Hill branch at EA Masters 2022, and 1 other industry award since 2021.
