5/5
TrustpilotDaniel has been so helpful through out
Daniel has been so helpful through out, always giving me updates and so professional. Strongly recommend and I will definitely be going back for all my instructions Hannah
Trusted Agent profile · Muswell Hill
Verified
Martyn Gerrard Muswell Hill reviews
★★★★★
2,334 reviews across 4 platforms
300 Muswell Hill Broadway, N10 2QR
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Muswell Hill, at 300 Muswell Hill Broadway, is rated 4.7 out of 5 across 2,334 reviews on four platforms, including 455 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
455
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1,770
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Muswell Hill office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotArzu was great!
Arzu was great! She is super responsive and friendly. She's really great at helping first time buyers who don't know the process, especially when chasing dodgy solicitors and was really on it throughout the whole purchase. Highly recommend!
5/5
TrustpilotThanks to Fatmir
Thanks to Fatmir, me and my partner got the property we wanted. He worked so hard to help us achieve this after a rollercoaster start and went above and beyond and even now, after moving in he’s still so helpful. Definitely a great asset to the company and just an all round lovely guy!
5/5
GoogleDario secured a sale on our property; through his professionalism and diligence he achieved a selling point above our expectation. During the process he kept us informed and updated, and when there was an issue lower down the chain, he managed to advise the other Estate Agent of an alternative route, which ensured we all exchanged. Would recommend Dario to anybody looking to sell or buy a house.
5/5
GoogleHad an excellent service from Umit whose service was 10 out of 10! Thank you so much for your patience and professionalism. Highly recommend Umit!
5/5
TrustpilotStewart is always happy to help
Stewart is always happy to help and always gives me time to discuss my property needs
Agent replied · 18 September 2023
Dear Sarath. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Stewart wishes you the best of luck and looks forward to working with you again in the future.
5/5
TrustpilotExcellent experience
Zlatko and Jatin are the best estate agents I have come across in my search for a new home. They are very knowledgeable and polite people and have a great understanding of the market. They also know the value of the time and always willing to give that extra bit more to make their clients happy. I consider myself very lucky to have been dealing with those excellent professionals like Jatin and Zlatko.
5/5
TrustpilotSheriaz and Anthony were immensely…
Sheriaz and Anthony were immensely helpful and highly professional. They assisted us in finding the right tenant for our property within a week and were always reachable.
5/5
TrustpilotMartyn Gerrard has been very helpful…
Martyn Gerrard has been very helpful throughout the process of renting property, especially Nadia. She was very responsive and friendly.
Agent replied · 31 October 2023
We are really sorry that you have had these problems. Your complaint refers to the Block Management Team rather than the Lettings Property Management Department. We are investigating the claims you have made. Although we believe there are some inaccuracies, there are obviously issues we need to investigate and resolve. We will be in direct contact with you as soon as possible.
5/5
TrustpilotGreat agent
This agent is great and different from others we spoke with when choosing who to list with for our house. They value customer service and always provide updates, especially from Sophie. She was super knowledgeable and professional and was able to guide us through our sale at every step. I would recommend asking for her specifically if you can!
Agent replied · 15 August 2023
Dear Francesca, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
5/5
TrustpilotTENANTS FRIENDLY
Monica is so friendly and approachable and always ready to offer solutions.
Agent replied · 12 July 2023
Dear Maria, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We Wish you the best of luck and look forward to working with you again in the future.
5/5
GoogleI am delighted that Rowland and his sales team at Martyn Gerrard have successfully sold my property. Throughout the whole process Rowland has always been pleasant, helpful and professional. Once I had accepted an offer he contacted me regularly with updates on the progress and when there were issues in the chain, he was very proactive in seeking to sort these out. Many, many thanks to Rowland!
5/5
TrustpilotVery efficient and reliable estate…
Very efficient and reliable estate agent.I had a couple problems with heating and washing machine upon moving in that were sorted and allowed us to have a nice start to the cold winter.
Agent replied · 24 December 2024
Hi Anthony, thank you for your positive review. Very glad to hear teething issues were quickly resolved and we wish a Happy Holiday and a Happy New Year!
5/5
TrustpilotFran Marchant has been excellent and…
Fran Marchant has been excellent and very efficient with our accounts over many years .
Agent replied · 1 July 2023
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
5/5
GoogleDario secured a sale on our property; through his professionalism and diligence he achieved a selling point above our expectation. During the process he kept us informed and updated, and when there was an issue lower down the chain, he managed to advise the other Estate Agent of an alternative route, which ensured we all exchanged. Would recommend Dario to anybody looking to sell or buy a house.
5/5
TrustpilotAmazing service from Jessica
It’s really rare to find good estate agents out there but Jessica has been amazing assisting me in my last year and helping to secure a longer lease during these hard times. Really can’t fault her service. 5 ⭐️!
5/5
TrustpilotI cannot recommend this agency enough
I cannot recommend this agency enough! Our agent Treon Johnson was so attentive to our needs and made sure we were satisfied throughout the process. Thank you once again Treon!
5/5
The Trusted AgentA personal approach to professional lettings
Rarely have I been able to say that a persons ‘ personal approach to professional lettings ‘ ability to match tenants with properties and with landlords has been so accurate. All of this combined with honesty, values, market knowledge, speed, accuracy, attention to detail, maturity, depth of experience, enthusiasm and genuine pleasure on behalf of both tenant and landlord make Andy stand out from the crowd. Thank you Andy
5/5
TrustpilotGreat experience
Thanks to Gabriella for helping us find our first home with Help to Buy ❤️
Agent replied · 18 September 2023
Dear Abigail. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our East Finchley office wishes you the best of luck and looks forward to working with you again in the future.
5/5
TrustpilotCraig Thomkins
Craig Thomkins went well beyond what you would expect. Ours was a difficult and protected endeavour. He remained focused and positive throughout. The effort he put in on my behalf was phenomenal. No exaggeration on my part!
5/5
TrustpilotAdam is a really kind and helpful…
Adam is a really kind and helpful person. He was really helpful in giving us advice on the current market and showed us some great options. He was very genuine in helping us find the right property for us.
5/5
TrustpilotI highly recommend Martyn Gerrard
I highly recommend Martyn Gerrard for their outstanding service, especially Oliver. Oliver had a very friendly and approachable demeanour, making the entire letting process enjoyable and stress-free. He went above and beyond to understand my requirements for a property.
5/5
TrustpilotDinesh @ Martyn Gerrard was BRILLIANT
Dinesh went above and beyond in the purchase of our property and I can not recommend him highly enough. Communicative, reliable and helpful throughout an extremely stressful period, he was brilliant. Thank you Dinesh @ Martyn Gerrard for a brilliant service.
5/5
TrustpilotLee at Martyn Gerrard is BRILLIANT
Lee has been fantastic the whole way through, so efficient and quick to answer any questions we had. I could not rate Lee, Andrew and the whole team at Martyn Gerrard more highly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Martyn Gerrard Muswell Hill won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Muswell Hill
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Muswell Hill
Source: EA Masters winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers15 reviews
After we had experienced issues with a previous agency, Heran was really helpful in taking over and helping us find a buyer (and then another buyer after the ...Read all 15 from sellers
Buyers27 reviews
Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ...Read all 27 from buyers
Landlords20 reviews
Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ...Read all 20 from landlords
Tenants37 reviews
We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ...Read all 37 from tenants
About Martyn Gerrard Muswell Hill
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.
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Questions about Martyn Gerrard Muswell Hill
What do sellers say about Martyn Gerrard Muswell Hill?
15 reviews from sellers, rated 4.9 out of 5 on average. For example, Dan wrote: "After we had experienced issues with a previous agency, Heran was really helpful in taking over and helping us find a buyer (and then another buyer after the ..."
What do buyers say about Martyn Gerrard Muswell Hill?
27 reviews from buyers, rated 4.9 out of 5 on average. For example, Mary wrote: "Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ..."
What do landlords say about Martyn Gerrard Muswell Hill?
20 reviews from landlords, rated 5.0 out of 5 on average. For example, Lucy wrote: "Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ..."
What do tenants say about Martyn Gerrard Muswell Hill?
37 reviews from tenants, rated 4.9 out of 5 on average. For example, Elizabeth wrote: "We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ..."
Has Martyn Gerrard won any awards?
Yes. Martyn Gerrard Muswell Hill won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Muswell Hill branch at EA Masters 2022, and 1 other industry award since 2021.
