Trusted Agent profile · Muswell Hill
Verified
★★★★★
2,334 reviews across 4 platforms
300 Muswell Hill Broadway, N10 2QR
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Muswell Hill, at 300 Muswell Hill Broadway, is rated 4.7 out of 5 across 2,334 reviews on four platforms, including 455 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
455
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1,770
Reviews on Trustpilot
Business-wide
Every review we hold for the Muswell Hill office, from every platform, shown as written. First names only.
5/5
GoogleThere is an absolutely top team here! Jaysuri as well as Sophie and Rowland did an incredible job of marketing and selling our home for us; they were great communicators and really went beyond their role at times to help us novices through the complexities of selling our house. Huge thanks, guys!
5/5
TrustpilotTime and understanding
Declan was great in taking time to search and show us properties that were within our reach criteria. Although we found another property with another agent we would have no hesitation coming back should our needs or situation change. Thank you
5/5
TrustpilotGreat experience with Daniel!
Renting a flat via Martyn Gerrard was made so smooth and easy with the help of Daniel who went above and beyond to assist us. He was incredibly communicative and kind throughout the process, and we really felt like we were getting a great service from someone who cared about our needs. He's a real asset to the team!
5/5
TrustpilotAgent service stood out
Although we didn't rent with Martyn Gerrard, Oliver was very attentive in trying to find us a place to live, with regular calls and emails to check in.
5/5
GoogleI was very happy with the service I received when selling my house after 26 years. It went smoothly and Roland and Glenn were professional through out. I was kept fully informed and the experience was as pleasant as moving home can be! I was very impressed with the way the property was marketed. The photographs and the video were very well done. I was very pleased and would recommend MG.
4/5
GoogleExcellent customer service. Thanks to Jodie for her time, time and understanding what I deserved.
Dear Alba, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotThank you to my amazing letting manager Tyler
I want to say thank you to Tyler Gorman at Martyn Gerrard. He was very responsive and act so efficient for our recent tenancy renewal. He is always professional, reliable and helpful to resolve any issues. Thank you Tyler!
5/5
TrustpilotWe had a great experience with Muhammad…
We had a great experience with Muhammad finding a flat to rent with Martyn Gerrard. The property was beautiful and fairly priced, and Muhammad had excellent, very quick communication the entire process getting all the contract tied up.
Hi Francesca, thank you for your 5 stars, we are pleased that you are pleased with your new home.
4/5
TrustpilotAnnie was really helpful ensuring that…
Annie was really helpful ensuring that the process kept moving, even when it seemed to be completely stuck!
Dear Rose, thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
5/5
GoogleVery happy with our experience selling with Martyn Gerrard. Jaysuri was supportive throughout, especially when our buyer dropped out and they found a new one very quickly. Thank you!
5/5
TrustpilotHighly recommend Martyn Gerrard
Highly recommend James and Declan, Martyn Gerrard.Professional, excellent communication at all times and very proactive.Had experienced another agency prior to Martyn Gerrard so was able to compare.Highly recommend for any buyers / sellers
5/5
GoogleMartyn Gerrard acted for the vendors of a property we purchased. Umit was very professional, courteous and helpful all throughout the process, including when issues needed to be addressed. It was a pleasure working with him.
5/5
GoogleThank you to Martyn Gerard for helping me sell my house and purchase a new one. Particularly to Glenn Lewis, polite, friendly, warm and the one who made it all happen. He perfectly understood my requirements, reached to me as soon as the perfect house became available and completed negotiations in my favour. I’ll be forever grateful. What a gentleman and a great professional!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotPhenomenal agents
It has been excellent working with Jay and David on the sale of our property. While listed with the team we found them extremely communicative and diligent.We had been badly let down by another agent, but as soon as we transitioned to the team at Martyn Gerrard, we were amazed at the volume of viewings and offers received. Highly recommended
Dear Daniel, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
GoogleAmanda was extremely helpful during both the sale of our property and the purchase of our next. Friendly, professional and always responded in a timely fashion. A nice charge from the teenage boy estate agents that seem to be prevalent. Highly recommend
5/5
TrustpilotExcellent service
Gabriella is excellent. She was so helpful throughout the entire process and really did help calm down any nerves I had as a first time buyer!
5/5
TrustpilotVery professional team especially Gary…
Very professional team especially Gary and Mamun who helped let out our office. Happy to recommend Martyn Gerrard!
Dear Jeremy. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our commercial office wishes you the best of luck and looks forward to working with you again in the future.
4/5
TrustpilotBoth my appointed property managers
Both my appointed property managers, Gin and Gabriella have been friendly, helpful, quick and determined to resolve problems for me. The staff are polite and friendly, hard working and reliable. Thanks again for your help xx
Hi Varialheelz, thank you for your positive review and sharing how our Property Management have assisted you.
5/5
TrustpilotSophie has been incredibly kind in…
Sophie has been incredibly kind in helping us with a very last mintue rental! Although it hasn’t gone through completely yet, she has been so lovely and quick and very helpful. We are incredibly grateful to her :)
5/5
TrustpilotThank you Panikos
Thank you Panikos, Titas and the rest of the MG team. From the start you did a professional job and have delivered what you promised in terms of letting our property. Great service so far.
1/5
TrustpilotVery irresponsible
We are very unhappy. We are a family with a new born child. For 48 days, the heating equipment of the house has been cut off and unfortunately they did not take any action.. Their service is only for setting up the contract and we are very dissatisfied after no response. In general, they have no benefit for others, they only care about their own benefit
Dear Razi. Martyn Gerrard prides itself on providing a professional and trustworthy service, we are truly sorry to hear about your negative experience. If you would like to take this further, please contact us at ho@martyngerrard.co.uk and we would be happy to assist.
4/5
TrustpilotLisa madden
Lisa maddenMartyn gerard did a great job, under trying circumstances for me, Declan was especially hardworking and never gave up on me and the problems I had, Declan was a great help, sales person, a people person, who you can easily talk to. He’s a great employee, and Martyn gerard should look after this guy, he’s greatThanks for all the hard work
5/5
TrustpilotDiligent, reasonable, responsive
The agent on our sale was Jatin Shah. His approach was professional from start to finish. He was patient with and responive to all our questions, which were manifold as we were first time buyers. He facilitated viewings of the property and gave us a proper chance to meet the sellers. He acted promptly to resolve issues which arose during the conveyancing process. His calm head helped keep all parties in the chain pulling in the right direction. We feel very fortunate to have found Jatin and would certainly commend him to prospective clients.
5/5
TrustpilotPleasant experience from start to end
Pleasant experience from start to end. Had a viewing arranged for a property and was dealt with professionally. Easy to contact via email and quick responses. Offer accepted and progressed quickly. Although offer did not go through, was probably the best customer service and professionalism I have experienced from an estate agent, particularly Declan Morgan from whetstone office who we dealt with predominantly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Martyn Gerrard Muswell Hill won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 20222022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After we had experienced issues with a previous agency, Heran was really helpful in taking over and helping us find a buyer (and then another buyer after the ...Read all 15 from sellers
Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ...Read all 27 from buyers
Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ...Read all 20 from landlords
We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ...Read all 37 from tenants
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.
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15 reviews from sellers, rated 4.9 out of 5 on average. For example, Dan wrote: "After we had experienced issues with a previous agency, Heran was really helpful in taking over and helping us find a buyer (and then another buyer after the ..."
27 reviews from buyers, rated 4.9 out of 5 on average. For example, Mary wrote: "Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ..."
20 reviews from landlords, rated 5.0 out of 5 on average. For example, Lucy wrote: "Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ..."
37 reviews from tenants, rated 4.9 out of 5 on average. For example, Elizabeth wrote: "We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ..."
Yes. Martyn Gerrard Muswell Hill won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Muswell Hill branch at EA Masters 2022, and 1 other industry award since 2021.
