Every review we hold for the Muswell Hill office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMG react quickly and have reliable…
MG react quickly and have reliable contractors. Professional and trouble free. Thanks Sasha Vrba for solid work.
Henrik · 10 October 2023
Agent replied · 18 October 2023
Dear Henrik, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service.We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotThank you so much Declan and Emily for…
Thank you so much Declan and Emily for taking the time to show me around properties. I found your advice very helpful.
Mariko · 27 May 2023
Agent replied · 1 July 2023
Dear Mariko, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotAmanda helped sell our house within a month
Amanda from the Muswell Hill branch helped us sell our house in just under a month. Amazing! We experienced a glitch along the way but Amanda was experienced enough to come up with options and the problem was swiftly resolved. Thank you for all your efforts Amanda!
Mrs · 24 November 2023
★★★★★ 5/5
GoogleI’ve just rented my new home with Martyn Gerrard, my point of contact throughout this process was and still is Anthony Whyte. This guy is efficient, fast responding and problem solver, 100% the best estate agent I’ve ever dealt with. Impeccable service. Highly recommend him
ROXANA · 25 October 2024
Agent replied · 8 November 2024
Hi Roxana, thank you for your positive review and we certainly want to continue the good service.
★★★★★ 5/5
GoogleMartyn Gerrard in Muswell Hill are professional , helpful and organised. They found me my dream flat and I am staying for many years as I am so happy and impressed. All the estate agents there are lovely, in particular Marley who helped me find this flat straight away. I highly recommend this estate agents to anyone . My friends have also been very impressed when they have helped them too with different properties .
Annabella · 10 November 2019
★★★★★ 5/5
TrustpilotOliver is great!!
Oliver was really helpful supporting us in finding a property. Communication was strong and he called/emailed us a number of times to provide updates on the most recent properties on the market.
Gerardine · 2 September 2024
★★★★★ 5/5
TrustpilotJay is great and has made the whole…
Jay is great and has made the whole experience seamless so far! Wouldn’t hesitate to recommend.
Natalie · 17 October 2023
Agent replied · 18 October 2023
Dear Natalie, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service.We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 1/5
TrustpilotLack of timing by One Hour
I arranged a 5pm viewing. I was advised that the viewing had moved to 17.30 when I was already at the property with my son. The agent didn't meet myself and the 2 other families waiting until 17.50 without any further call or even apology. Infact he had the audacity to argue with me about it.I have not experienced such an unprofessional service from an estate agent in 15 years.
Yasmin · 3 May 2023
Agent replied · 1 July 2023
Dear Yasmin. Martyn Gerrard prides itself on providing a professional and trustworthy service, we are truly sorry to hear about your negative experience and the lack of communication you received. If you would like to take this further, please contact us on ho@martyngerrard.co.uk we would be happy to assist.
★★★★★ 5/5
Trustpilotvery good service
very good service, Adam tried his best to find what suits me. Although I could find a flat I like to rent finally, the service of Adam is excellent. I am sure I will find him to buy or rent again in the future.
Sze · 16 January 2024
★★★★★ 5/5
GoogleThe team is fantastic! I've had so much help finding the perfect home for me and my partner to rent. Thanks to the staff, the whole process went very smooth. They were respectful and quick to respond. I was especially helped by Anthony Whyte who never failed to pick up and address any queries I had, so a big thank you to him!
Ilda · 17 May 2022
★★★★★ 5/5
GoogleAfter searching for a while for a affordable property in my desired area, I was contacted by a Martin Gerrard rep (Marley) and viewed the property within a couple of days of contact. I loved the property straight away and made an offer, this was all completed within two weeks and I have had a very pleasant experience with this estate agent over many others. I highly recommend Marley at Martin Gerrard muswell hill branch.
Kadeisha · 29 July 2019
★★★★★ 5/5
TrustpilotSuper helpful team
I recently rented a property, the agent Sophie was very helpful and lovely, answered all our questions and the team were super accommodating and made the process very simple, thank you!
Aliyyah · 13 September 2024
★★★★★ 5/5
TrustpilotGreat Estate Agents
We had a great experience working with Maria Morar. She was incredibly nice, helpful, and responsive, arranging all the viewings and handling communication with the seller. We could really see the hard work she put in to help seal the deal. Highly recommend!
DX · 14 November 2024
Agent replied · 23 November 2024
Hi DX, thank you for your second lovely review!
★★★★★ 5/5
TrustpilotLee Mckinson-English was very helpful
Lee Mckinson-English was very helpful, he is knowledgeable in his field, decisive but polite when we had a very tricky situation with our tenant. We are very thankful for his time and efforts.
Yandek · 9 August 2024
★★★★★ 5/5
TrustpilotSheriaz was very helpful in explaining…
Sheriaz was very helpful in explaining the process of letting my property and what Martyn Gerrard would do to assist in this process. He also took practical steps, beyond my expectations, to facilitate the smooth transition of getting the tenants in situ.
Mark · 21 February 2024
★★★★★ 5/5
TrustpilotEleanor Palmer Partnership
I work on the Eleanor Palmer PTA chair group and with Martyn Gerrard as our partner sponsor. The team were really keen to start working with us and provide great support to the school via our Winter and Summer Fairs. They are always responsive, provide great artwork, raffle prizes and sponsorship. They have a genuine interest in Eleanor Palmer and the other schools they partner with and are a genuine pleasure to engage with. Without our additional fund raising the children would get no school trips, new climbing frames, music lessons, etc. so we are grateful for the work they do and support they provide. Long may it continue!
Ben · 25 August 2024
★★★★★ 5/5
TrustpilotI have been dealing with Saad
I have been dealing with Saad, Jessica and the team at Martyn Gerrard since late 2023 and cannot praise them highly enough. Their professionalism, knowledge and sincere approach to business is in my mind second to none.
Jimmy · 29 May 2024
★★★★★ 5/5
TrustpilotAmanda was extremely helpful during…
Amanda was extremely helpful during both the sale of our existing property and the purchase of our next. Friendly, professional and always responded in a timely fashion. It was a nice contrast to some of the teenage boy estate agents that seem to have become the norm.
Dael · 27 October 2023
★★★★★ 5/5
TrustpilotAdriano was really helpful on the phone…
Adriano was really helpful on the phone to me with the request I made. He went the extra length to send me an email confirming the details I needed.All the best Adriano.
Savitree · 20 August 2024
★★★★★ 5/5
TrustpilotI recently worked with Tobias Donnelly at Martyn Gerrard estate agents
I recently worked with Tobias Donnelly at Martyn Gerrard to rent out my flat.. he was absolutely amazing! So professional and great at communicating..
Miranta · 3 February 2023
Agent replied · 18 September 2023
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Tobias wishes you the best of luck and looks forward to working with you in the future.
★★★★★ 5/5
TrustpilotThank you to Sophie
Thank you to Sophie, Emily and Adriano for all of your helpful property advice :-)
Katie · 17 October 2023
Agent replied · 18 October 2023
Dear Katie, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service.We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotMG has been really helpful right from…
MG has been really helpful right from the start of the tenancy process, especially Kevin made sure the entire process was smooth from help finding tenancy to post rental help. He was very responsive and available all the time to resolve any issues.
Rajan · 16 January 2024
★★★★★ 5/5
TrustpilotAmazing Team
The team members are very experienced and professionals. We are with them from last 3 years and always helped us in all aspects. Titas Juskevicius is the best. He was very helpful and professional dealing with. Thank you to him and Martyn Gerrard.
Beril · 16 January 2024
★★★★★ 5/5
TrustpilotEmily was very helpful and confident in…
Emily was very helpful and confident in the knowledge of the local areaWe had questions which she answered with alot of extra information
Mandy · 27 February 2023
Agent replied · 18 September 2023
Dear Mandy. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
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