Henderson Connellan Market Harborough reviews

★★★★★ 5/5

Google

From start to finish, they were professional, knowledgeable, and incredibly supportive. Their marketing strategy was top-notch, and they kept us updated every step of the way. The entire process was smooth and stress-free, thanks to their attention to detail and clear communication. They went above and beyond to ensure we got the best outcome, and I couldn’t be happier with the result. I highly recommend them to anyone looking to sell their property. Thank you for a fantastic service!

Andrew · 15 December 2024

★★★★★ 5/5

Google

We rented through Henderson Connellan with Andrew and the service has been absolutely amazing. Fast responses via email, answers the phone quickly and happy to ansswer any questions, friendly estate agent. Made the moving process incredibly stress free.

Kirsten · 24 August 2024

★★★★★ 5/5

Facebook

After our original chain had fell apart, we found another suitable property with Henderson Connellan. From the first viewing, Greta and Shannon were on it (and honest). We wanted a quick transaction as our buyer was waiting for us to secure an onward and with Greta and Shannon's help, we were ready to exchange contracts just THREE WEEKS after agreeing the purchase price. Communication is everything in a property transaction and both replied to our calls and emails so promptly in order to keep the process moving along at pace. We cannot thank you enough for helping us secure our new home! 🏠

Gemma · 19 February 2024

★★★★★ 5/5

Google

From start to finish, HC Market Harborough were highly professional, excellent communicators, with a firm knowledge of what they are selling. They really helped to take the stress out of this property purchase. We highly recommend - we now have our dream family home! A special thank you to Shannon & Abby, they were fantastic.

Afsha · 23 August 2023

★★★★★ 5/5

Google

I would recommend H&C to anyone who is selling their house. Abbey was polite and very friendly and kept us updated all the way through the sale which is so important and reassuring. Thank you Abbey for your excellent work 👍 …

Tina · 21 May 2024

★★★★★ 5/5

Google

Henderson and Connellan were brilliant with the sale and purchase of our house. We have used them a number of times before but they went over and above to ensure a smooth process. Special mention to Holly who advised and helped us navigate the daunting process of buying and selling. Couldn’t recommend them highly enough.

Lucy · 22 July 2023

★★★★★ 5/5

Google

We switched to Henderson's having tried to sell via another agent and after speaking to a number of agents with regards re-marketing our property. Henderson's convinced us with their approach to the end to end process that they would be the right agent for us. From the photographer they used, to the team who who hosted all of the viewings, they were professional, proactive and attentive.That approach didn't change post sale either and I would highly recommend them to anyone who is looking to market their property.

David · 26 October 2024

★★★★★ 5/5

Google

We are based overseas and have used Holly and Abby from Henderson Connellan. They recommended a surveyor Glover Priest who has been excellent and the communication with Holly and Abby has been consistent and made our transaction go far smoother considering the distance and time difference we have. I would not hesitate to recommend them to anyone considering selling their home.

Andrew · 13 December 2022

★★★★★ 4/5

Google

Following several sales collapsing last year I was relieved to find Greta and her team to be friendly, honest and always reachable. I felt confident throughout that the buying process was being handled professionally and with integrity. Greta's recommendation of Glover Priest solicitors also proved excellent.

Jessica · 25 January 2024

★★★★★ 5/5

Google

If you want a stress-free buying experience then these are the people to use. They have gone over and above to help us with the purchase of our bungalow in Desborough. Abbey and her team in Market Harborough have been fabulous, I just wish we had used them instead of Purple Bricks when we sold our property.

Mr · 4 April 2023

★★★★★ 5/5

Google

If you want a stress-free buying experience then these are the people to use. They have gone over and above to help us with the purchase of our bungalow in Desborough. Abbey and her team in Market Harborough have been fabulous, I just wish we had used them instead of Purple Bricks when we sold our property.

Kids · 31 March 2023

★★★★★ 3/5

The Trusted Agent

Lack of communication a huge disappointment!

Henderson Connellan were initially fantastic when selling my house. They got 15 people to view my property and it SOLD in 1 week. I was delighted. Then I heard very little from them and had to chase them for information. There was no sale progression reports. Thankfully my solicitor kept me informed of events so that on completion, I knew what to expect. As again, no contact from estate agent. I am extremely disappointed in the lack of communication in general and of sale progression from the Estate Agent.

Patricia · 13 July 2017

★★★★★ 5/5

Google

Holly and the team at Market Harborough have been fantastic. They strike the perfect balance between being professional and personable and Holly has gone out of her way to help us. Would highly recommend.

Kylie · 24 August 2024

★★★★★ 5/5

The Trusted Agent

Very pleased with a recent sale Staff efficient, helpful and friendly.

Henderson Connellan, (Market Harborough branch), recently sold my father's bungalow. Everything went smoothly and I feel that it is because all the agents knew the latest situation regarding the property, rather than have just one named person dealing with it.. Any queries I emailed or phoned them about, staff were instantly listening and, if they said that they would come back to you, they DID! That is rare for people to do that these days! Would definitely recommend this Estate Agency..

Carol · 7 April 2017

★★★★★ 5/5

The Trusted Agent

Outstanding service, from beginning to completion.

I asked for a valuation on my property by 3 estate agents. Tom Cheshire came to value my property. I had no doubt when I met Tom and heard his highly professional approach to marketing my house, who I should use. Tom produced four draft brochures before the final one was approved. It was outstanding. My house went on the market on the Tuesday, by the Following Saturday an offer of the full asking price had been made and which I accepted. You could not ask for better service than that. Tom kept in close touch with me until completion. I am extremely grateful,

Rachael · 20 December 2016

★★★★★ 5/5

The Trusted Agent

Clearly the local leader, very efficient, always courteous and very professional.

This is the second time I have used Henderson Connellan and I'm sure it will not be the last. Tom is a keen member of the sales team and will do everything to help you secure the deal. He is always prepared to arrange as many visits as you feel is needed, In terms of the aftersales, where people always tend to get frustrated (once the solicitors get involved), and believe me I did.. Abby came into her own and was probably the most patient and helpful member of an estate agents I have ever dealt with and almost certainly went up and beyond of what is probably expected. I certainly would have no hesitation to recommend Henderson Connellan to anyone wishing to Sell, buy or rent a property. Thanks to the whole team. P Batty.

Peter · 14 June 2016

★★★★★ 5/5

The Trusted Agent

Professional and Efficient

All the team at Henderson Connellan Market Harborough provided an excellent service throughout the sale process of my property; from the initial valuation through to the completion of my property. I was particularly impressed with the professionalism and efficiency from all the staff. I was provided with an extremely quick turn-around from the valuation to market stage and was given a quality, professional sale brochure for my house. It was pleasing to receive prompt feedback from the team regarding the viewings that had taken place at my property and was exstatic to receive an offer so quickly. I put this down to the commitment and enthusiasm of the whole team and the high quality and innovative marketing methods/products that Henderson Connellan use. I would particularly like to thank David, Holly, Tom and Abby for their continued communication and support throughout the process. I am sure to use this particular agent again, given the opurtunity to do so. Matthew

Matthew · 1 April 2016

★★★★★ 4/5

The Trusted Agent

Patience, tenacity and integrity

This would have been 5 stars if it were not for the protracted transaction time although this was entirely due to the inconsistency and unreliability of the buyer and their representative whose behaviour was exasperating for most of those concerned. Abby Bulley (Sales Progression) was on the other hand a breath of fresh air and frankly without her drive, tenacity and patience this transaction would never have been successfully completed. I was particularly impressed with Abby's speed of response and complete reliability, in a transaction where, in the end, minutes not hours proved crucial This was a difficult balancing act where differing personalities and agendas required handling with diplomacy. How important it is to have complete trust in someone who is handling one of the biggest emotional and financial transactions of your life. Thank you Abby for your support it is greatly valued. I have used Henderson Connellan successfully before and thanks in no small part to Abby, will again. Ray Kemp

Raymond · 31 March 2016

★★★★★ 5/5

The Trusted Agent

Amazing service from start to finish

Having been an estate agent myself in the past, I know what to expect when selling a property and have found Henderson Connellan to offer a truly great service throughout. I was initially impressed with the valuer Tom, who ensured that the team came around to familiarise themselves with the house first, we very quickly got interest and sold on the first viewing. After which Abbey was great in working with myself and the rest of the chain to ensure that we successfully got through to exchange of contracts - despite some of the challenges this threw up. I would highly recommend them to anyone - a job really well done.

Laura · 21 March 2016

★★★★★ 5/5

The Trusted Agent

Every aspect of a complicated sale exceeded expectations

For many years we had dreamed of moving to West Wales. This October we decided the time was right to give it a try. We have moved many times before so were very aware of potential problems especially trying to co-ordinate sale and purchase, moving 200 miles away. We saw 5 estate agents and chose Tom from Henderson Connellan in Market Harborough. He was easily the best prepared of the people we saw and we felt confident he would do a good job. The particulars Henderson Connellan produced were beautiful and against our expectations Tom and his team found a buyer for our Victorian house just before Christmas. We were then supported by Abby through the sale process. This was not easy, but Abby's polite persistence helped complete the transaction and we moved to Wales last Tuesday. Before instructing Henderson Conellan we had a pretty dim view of estate agents. The whole team at Henderson Connellan challenged our predjudices. They always returned our calls, made sure messages were passed on and were well prepared and informed. They achieved a good price for our property and helped us see it through to completion. I would not hesitate to recommend them.

Judith · 17 March 2016

★★★★★ 5/5

The Trusted Agent

FAST EFFICIENT FRIENDLY HIGHLY PROFESSIONAL SERVICE

I am totally pleased with the way Henderson Connellan helped me through the whole buying process from finding me a property in sought after Market Harborough to handing over the house keys. Special mention and thanks to Holly (MH office) as she gave it a 100% and fully deserves any future success which I am positive she will achieve. She fully empathised with my circumstances especially time scale required and ensured every question or query was answered to her best knowledge and actioned immediately where necessary. Even post sale I am being given their assistance and expertise into finding reputable tradesmen for improvements to my new home. Tom and Abby's professionalism added to the important support of this great team. If you are a potential buyer, seller, landlord, tenant I highly recommend to give Henderson Connellan a call and experience their top service for yourself, you will not be disappointed.

DANNY · 16 March 2016

★★★★★ 5/5

The Trusted Agent

The Only Agent you will ever need!

Contracts exchanged completion in sight!! Never an easy process but one which was made so much more bearable by the incredible service delivered by Henderson Connellan. This agent seems to have worked out the importance of regular and clear communication along the 'chain' associated with most transactions. So often agents seem to lose interest once an offer has been made but with the, very capable Abby, keeping everyone in the picture and smoothing things out a successful result was ensured. From the initial viewings, which were handled in a very helpful and professional manner to the final negotiations it would be very very difficult to find a better group of people - Well Done to Henderson Connellan the only agent you will ever need!

Patricia · 28 February 2016

★★★★★ 5/5

The Trusted Agent

You get what you pay for

Last year was a busy one for the family selling houses, with both my wife and I and our eldest daughter moving house. Our experience with the agents in Harborough was a mixed one from outright unprofessional to absolutely exceptional and Hendersons were the agent at the exceptional mark. The sale of our property handled by Hendersons was smooth, a buyer was introduced within days, our purchase, through a different agent was also relatively easy, strangely though because Hendersons did the chasing for us as the agent we were buying through was simply not interested once the sale had been agreed and stated that it was not his job to follow up on anything even though as we all know a house move is not a move until completion. My daughter also moved last year, however her move was not so smooth, they used the same agents as us but in reverse as they bought through Hendersons. Again Hendersons were exceptional and I genuinely believe my daughters move would not have gone through if it wasn't for the fact that Hendersons have a star in the making in Holly Smith who undoubtedly went beyond the call of duty to make everything happen ably assisted by Abby who with her continuous chasing and updating of the chain went where other agents were ether unable or unwilling to go. David and Tom you have a great team there in Harborough and in my opinion you have the number one negotiator in town in Holly Smith, look after her!!! We did get quoted slightly lower fees elsewhere, however the old adage 'you get what you pay for' is certainly applicable here. Regards David

David · 24 February 2016

★★★★★ 5/5

The Trusted Agent

Efficient, effective and personal

The service provided by Henderson Connellan has been excellent throughout. The whole team has worked extremely hard arranging numerous viewings, dealing with offers and acting as negotiators when things were not going smoothly. Communication between the team and with us has been outstanding. Tom, Dan, Holly and Abby have always been efficient and professional, as you would expect, but in addition they are very personable and have demonstrated great sensitivity, given that my Mother is elderly and had lived in the property for over 50 years, for which I am truly grateful..We would thoroughly recommend Henderson Connellan as being efficient and effective. Thank you!

Sarah · 11 February 2016