Lenwell Property Services Luton reviews

Thank you so much Nicolae. It’s great to hear Abbey is looking after you well :-)

Thank you for your feedback and bringing this to our attention. We are sorry to hear that this was your experience, and it is disappointing that you have not had the standard of customer service from Lenwell that we pride ourselves on. Please could I ask you to email info@lenwell.com with more information and I will ensure that this is investigated asap.

We are sorry to hear you had a bad experience Dominika. Customer service is important to us and this will be addressed. Please email details to info@lenwell.com.

Hello Stephen Sanders Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

Thank you David

Good morning, I am incredibly sorry to read this review. I know this is no excuse but at present we are in the process of switching from the office system we have used for years to a new one. We are having difficulty with the diary and appointments. I can not see the appointment in our diary please can you contact us urgently this morning to rebook. Please accept our sincere apologies.

Dear Hiten. Thank you so much for taking the time to write a review. I'm so pleased you were happy with our services.

Thanks Ding. Kim is faster than a speeding bullet (not tested but more than likely)

Dear Winter'S Heart, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

Thank you Martin. Have a great weekend

Thanks a million Sapna it’s very nice to hear that we are doing a good job. Have a lovely day :-)

Thanks Abigail we really appreciate your feedback!

Thank you Bautista that’s really kind of you to say so. Have a nice evening.

Hello Paul Sorlut Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

Thanks Chris I hope we can find you a nice new home and Jordan booked some good options for you.

Thanks Frank that’s great to hear

Isn’t that a good thing Stephen? Thank you for taking the time to leave a review. What could we do to get a 4/5 star one as 3 star is below the standard we are looking to achieve. Please let us know? Thank you

Hi Natalie, Thank you for your feedback and bringing this to our attention. We are sorry to hear that this was your experience, and it is disappointing that you have not had the standard of customer service from Lenwell that we pride ourselves on. Please could I ask you to email me directly at robw@lenwell.com with more information and I will ensure that this is investigated asap. Kind Regards Rob Wellstead Managing Director

We are sorry our service has fallen short of your expectations. At Lenwell we pride ourselves on our high standards, please contact us on info@lenwell.com and we will gladly try to resolve any outstanding issues. Many thanks

Hi Ivan, thank you for the excellent review. I will give Malik a pat on the back :-)

Hi Dine it’s been a pleasure working with you too. Our tenants really appreciate the hard work you do to prepare their accommodation (contractor).

Dear Collene Draper, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

Dear Gemma We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

Thank you Karolina we think Kim is great too! :-)