Trusted Agent profile · London
Verified
★★★★★
625 reviews across 2 platforms
Unex Tower, 5 Station Street, Stratford, London, E15 1DA
Part of JLL Stratford, see every office.
JLL Stratford's office in London, at Unex Tower, is rated 4.7 out of 5 across 625 reviews on two platforms, including 609 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Dealt with Charlotte Russell from well before completion to the point at which the tenant was in situ. Extremely personable and professional, Charlotte exudes ...Read all 6 from landlords
Hussnain is with no doubt one of the best estate agents I have ever had the opportunity to work with. He was constantly available at any given time of the day ...Read all 7 from tenants
JLL are proud to announce the launch of their new office in the heart of Stratford. Located within a stone’s throw of Westfield and Stratford station, our office is the most central of Stratfords estate agents. We know the area well, having contributed to the Olympic Bid and launched several new developments including Stratosphere, Stratford Plaza and Glasshouse Gardens. Our state-of-the-art office will provide a comprehensive suite of services, from sales and lettings to property and portfolio management. The Stratford office opened underneath Stratford Plaza in February 2016. JLL has been associated with some of Stratford most important developments, including iconic Landmarks like Westfield shopping Centre and the Olympic Park, to help our clients unlock the potential of the residential opportunities that Stratford has to offer, we’ve opened a new office at the heart of it all. Our branch offers the following services: Sales Lettings New Homes Residential property management covering Stratford, Bow, Hackney, Homerton, Leyton, Leytonstone, East Village and Forrest Gate. Stratford is a hub of transport offering the Central line, Jubilee line, TFL rail, DLR, National Rail and the introduction of Crossrail in 2018 which continues to increase the popularity of this area. Our local market derives from homeowners and Tenants in the Stratford area and surround making the most of the quick commute to Canary Wharf, the City and West London. With plenty of great restaurants and shopping facilities the area the popularity is consistently on the increase. Located opposite Stratford Station our bespoke office based underneath Unex Tower is perfectly placed for vendors, purchasers, Tenants and Landlords to walk in, with over 2000 sq ft of space we can offer an experience to all of our clients through interactive property displays and video wall. Our property managers for the local area are based in this office which will allow for a better overall experience for our tenants and Landlords, knowing that your point of contact is local this will give many peace of mind. Being the third addition to our east London offices we work closely with our Canary wharf and City teams to ensure that we give the best coverage to all of our clients.
The Trusted Agent 2026 results for JLL Stratford, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleTasif has been really helpful since the beginning of our flat search, really good service I 100% recommend.
Dear Camille, we're very grateful for you to take time to share your experience with us, we're certain Tasif will be very please. Thank you, JLL
5/5
GoogleAmazing experience from first enquiring about an apartment to getting settled into our new property! Always on hand to provide information and very knowledgeable of the whole development, not just specific properties. Eilis went above and …
Dear Tommy, thank you for taking the time out to share your experience with us, it means a lot! Fantastic to hear that Eilis was great when helping with your search and we're certain she will appreciate your kind words too! Thank you, JLL
5/5
GoogleSpecial thanks to Tianne at JLL Stratford!! We’re on the last leg before finally moving in to our new flat, and I must say the process couldn’t be more seamless than it is and it has been. Thanks to a …
5/5
GoogleThis was our first experience renting and Tasif was extremely helpful throughout the whole process. His communication was excellent and he was very professional but we also felt that he went above and beyond to make the process smooth. We were very grateful to have him as our letting agent.
5/5
GoogleKyle has been super helpful and nice, he answers my question patiently .
5/5
GoogleThe biggest THANK YOU to the lovely Tianne at JLL Stratford who made the whole process of renting our new property so smooth - she has been patient, proactive & so helpful throughout. We're so pleased with the outcome. x
What a lovely review, many thanks for taking the time to leave feedback.
5/5
GoogleThe whole JLL team, but especially Suth Lucian Canbert have been great! I always received prompt replies from him and has been incredibly professional and friendly at the same time. I've rented through them for almost 3 years now and they've always been just an email away from helping me out when needed.
Dear Larisa, We are very grateful for your 5 star review and kind words to Suth! Fantastic to hear he was prompt, professional and friendly. Thank you, JLL
5/5
GoogleWe’ve had an amazing experience renting with JLL. Our property agent Taysir has been indispensable to our tenancy period. She responds quickly to any enquiries and follows up to ensure satisfactory resolution of all issues. No complaints at all, would definitely recommend.
Dear Jemima, thank you for your 5 star review, it means a lot to us! Thank you for your kind words for Taysir too, she will be very pleased to read this, we have no doubt! Best wishes, JLL
5/5
GoogleSuth and Tasif were fantastic in helping us find a rental property. They were professional, responsive, and truly understood our needs. They guided us through the entire letting process with ease, making it stress-free. Highly recommend JLL for anyone looking to rent!
Hi there, Thank you for taking the time and leaving 5 star review for Suth and Tasif, … More
5/5
GoogleTianne was very helpful and transparent during the process, which made our experience finding our new home much easier.
5/5
GoogleTasif has been very helpful. He has helped me find a place and everything went smoothly.
Dear Shefali, thank you for your 5 star review and kind words for Tasif, we'll make sure to pass this on to him. Thank you, JLL
5/5
GoogleEilis Moloney has been incredible, I have been on the hunt for a place to stay and Eilis assisted me effortlessly in finding the most beautiful property I’ve seen thus far. Not only was the viewing seamless but her ability to walk me through everything I needed to know about the building and my tenancy reflected her ability to deliver high standard walkthroughs from beginning to end. She has been extremely organised and diligent when liaising with me about the property and ensuring that the process is swift in my favour. Thank you!!
5/5
GoogleTianne was extremely helpful and accomodating through the process which went smoothly so a big shout out to her
Dear Wassay, thank you for taking the time to review, I will make sure this is passed on.
5/5
GoogleWe had two flat tours with Kyle, who was extremely helpful, friendly and polite during the process!
Thank you so much, Scott. We're delighted that Kyle was so helpful, friendly and polite during your viewings. He will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
5/5
GoogleHad a great experience dealing with Kyle. He was very helpful and responsive and sent properties to match my preferences, so I would highly recommend his services.
Thank you so much, Cormac. We're delighted that Kyle provided such helpful and responsive service in finding properties that matched your preferences. He'll be thrilled to hear this feedback, and we truly appreciate you taking the time to share your experience.
5/5
GoogleOur agent Gytis was really nice and he helped us get a good deal on our rental.
Thank you for your feedback. We're glad to hear that Gytis provided excellent service and helped you secure a good rental deal. We appreciate you taking the time to recognize his efforts and friendliness.
5/5
GoogleAmman Ahmed was super helpful in resolving an issue we faced in timely manner. Thank you!
Thank you for taking the time and leaving 5 star review!
5/5
GoogleEilis has been fantastic- really efficient and speedy communication!! Super helpful at a really stressful time!
Hi there, We're very grateful for your 5 star review! … More
5/5
GoogleEilis was wonderful in helping show and sign a property in such a short amount of time. Not only is she super professional, but she has a warmth about her which made the whole experience positive and stress free. 10/10
Dear Sam, thank you for your kind comments regarding the Eilis and your feedback. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Thank you, JLL
5/5
GoogleJLL assisted my viewing and move-in very well, I felt like Tasif was attentive and efficient in all stages of the process. He was super easy to talk to and made our decision a simple one, everything was handled professionally
Dear Tamuka, we're very grateful for your positive feedback! Pleased to hear that Tasif was attentive and efficient throughout the whole process and we hope you will enjoy your new home! Thank you, JLL
5/5
GoogleGreat experience with Kyle. Decided to go with a different flat due to time constraints, but he was great at communicating all throughout!
Thank you so much, Zoltán. We're delighted that Kyle provided such great communication throughout your search, even though timing led you in a different direction. He'll be thrilled to hear this feedback, and we truly appreciate you taking the time to share your experience.
5/5
GoogleVery happy with the service. Agent Tianne was very helpful and always responded very quickly.
Dear Erik, We're very grateful for your 5 star review, it means a lot! … More
5/5
GoogleWe were helped by Tasif Mahmood - by far the friendliest and most helpful agent we’ve had for our various moves in London throughout the years. Very professional agency/agent, always available and responsive! Would definitely go directly to Tasif in the future should we move again.
5/5
GoogleGytis has been amazing from start to finish. Was in constant contact and managed to secure the apartment of my dreams with no stress at all! I would highly recommend JLL and in particular Gytis to friends and family that are searching for their new home
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Paul wrote: "Dealt with Charlotte Russell from well before completion to the point at which the tenant was in situ. Extremely personable and professional, Charlotte exudes ..."
7 reviews from tenants, rated 4.4 out of 5 on average. For example, LM wrote: "Hussnain is with no doubt one of the best estate agents I have ever had the opportunity to work with. He was constantly available at any given time of the day ..."
Yes. In The Trusted Agent 2026 awards: JLL Stratford, London won Trusted Agent.
