5/5
GoogleGytis, also known as the man the myth the legend, has been incredibly helpful during our whole buying process
Agent replied · 17 May 2026
Many thanks for your review, I will ensure this feedback is passed on.
Trusted Agent profile · London
Verified
JLL Stratford London reviews
★★★★★
625 reviews across 2 platforms
Unex Tower, 5 Station Street, Stratford, London, E15 1DA
Part of JLL Stratford, see every office.
JLL Stratford's office in London, at Unex Tower, is rated 4.7 out of 5 across 625 reviews on two platforms, including 609 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords6 reviews
Dealt with Charlotte Russell from well before completion to the point at which the tenant was in situ. Extremely personable and professional, Charlotte exudes ...Read all 6 from landlords
Tenants7 reviews
Hussnain is with no doubt one of the best estate agents I have ever had the opportunity to work with. He was constantly available at any given time of the day ...Read all 7 from tenants
About JLL Stratford London
JLL are proud to announce the launch of their new office in the heart of Stratford. Located within a stone’s throw of Westfield and Stratford station, our office is the most central of Stratfords estate agents. We know the area well, having contributed to the Olympic Bid and launched several new developments including Stratosphere, Stratford Plaza and Glasshouse Gardens. Our state-of-the-art office will provide a comprehensive suite of services, from sales and lettings to property and portfolio management. The Stratford office opened underneath Stratford Plaza in February 2016. JLL has been associated with some of Stratford most important developments, including iconic Landmarks like Westfield shopping Centre and the Olympic Park, to help our clients unlock the potential of the residential opportunities that Stratford has to offer, we’ve opened a new office at the heart of it all. Our branch offers the following services: Sales Lettings New Homes Residential property management covering Stratford, Bow, Hackney, Homerton, Leyton, Leytonstone, East Village and Forrest Gate. Stratford is a hub of transport offering the Central line, Jubilee line, TFL rail, DLR, National Rail and the introduction of Crossrail in 2018 which continues to increase the popularity of this area. Our local market derives from homeowners and Tenants in the Stratford area and surround making the most of the quick commute to Canary Wharf, the City and West London. With plenty of great restaurants and shopping facilities the area the popularity is consistently on the increase. Located opposite Stratford Station our bespoke office based underneath Unex Tower is perfectly placed for vendors, purchasers, Tenants and Landlords to walk in, with over 2000 sq ft of space we can offer an experience to all of our clients through interactive property displays and video wall. Our property managers for the local area are based in this office which will allow for a better overall experience for our tenants and Landlords, knowing that your point of contact is local this will give many peace of mind. Being the third addition to our east London offices we work closely with our Canary wharf and City teams to ensure that we give the best coverage to all of our clients.
Awards
The Trusted Agent 2026 results for JLL Stratford, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleI found a really nice flat under the help of my agent Tianne! Very patient and helpful
5/5
View AgentsHussnain, best agent!
Hussnain is with no doubt one of the best estate agents I have ever had the opportunity to work with. He was constantly available at any given time of the day and always dealt with any given issue in the quickest and most professional manner possible. I would recommend him every single time with no hesitation! Thank you for your continuous support and help! You are great!
5/5
GoogleSuth Lucian Canbert is my Property Manager and even though it's early days, he has provided an excellent service so far. As my husband put it, he is the hamster that keeps the wheel turning! He has been extremely proactive in minimising teething issues and providing updates. We will be travelling overseas knowing that the management of the apartment is in good hands, thank you!
1/5
GoogleOn Google is says they are open on Saturday but it was close when I went there at 11am.
Agent replied · 30 July 2023
Dear Ushan, We are sorry to read your comments here. We are open on Saturdays by appointment only, most likely all our agents were out on the viewings that is why you have missed us. Please do not hesitate to get in touch to make appointment for Saturday using this number - 020 3147 1500. Looking forward to hear from you! Thank you, JLL Stratford Team
5/5
GoogleHad a pleasure getting help and support from Tasif throughout our search to secure a flat - His prompt to respond and willingness to give us extra information/advice/recommendations beyond our million questions were super helpful and we cannot thank him enough!
Agent replied · 25 November 2023
Dear Jun, It makes our day to hear you were looked after well by our team at Stratford … More
5/5
GoogleI had a fantastic experience working with Eilis at JLL. She was incredibly communicative and made sure I was informed at every step of the process. Her responsiveness and attention to detail was reassuring and she understood my …
1/5
GoogleVERY unresponsive team. Especially Amy. you chase them over and over just to get no response. Would only recommend if you enjoy being ignored. Completely useless.
Agent replied
My name is Charlotte and I look after our Stratford JLL Branch. I am very sorry to hear you did not receive contact from our office, we are currently experiencing a very high level of calls and enquiries due to the time of year and we … More
5/5
View AgentsExcellent Agency!
I found an excellent flat through JLL Stratford. I would like to especially thank Kiko Panadero and Liga Pare. They were very helpful during the whole renting process! They answered all the questions, clarified all my concerns. They found a flat that suits my preferences perfectly and helped to sign the Tenancy Agreement and move in 1 week. I would highly recommend JLL Stratford!!!
5/5
GoogleGreat experience when it came to renting our flat. Team was very accommodating and helpful - especially Victoria .
Agent replied · 30 July 2023
Dear Sean, Thank you for sharing your experience with us. … More
5/5
View AgentsOutstanding proactive end to end service
Dealt with Charlotte Russell from well before completion to the point at which the tenant was in situ. Extremely personable and professional, Charlotte exudes and inspires confidence and delivers on her promises. Very comfortable to be guided by her professional opinion as always felt she had our best interests at heart and was not just trying to get a deal done. Good business sense and very practical.
5/5
GoogleBig thanks to Eilis, for her continuous assistance throughout. Particularly impressed by her prompt responses, made the whole process smooth and efficient😄 …
5/5
GoogleBig shoutout to Eilis Moloney. Huge help during our letting process and massive assistance with the reference agency. Thanks once again Nikka and Christos
5/5
GoogleTasif went out of his way to help us find a property. Most helpful agent we have had during our time renting in London.
5/5
GoogleI had a fantastic experience working with Gytis from JLL while searching for a flat to rent. From the very beginning, he was patient, attentive, and genuinely invested in understanding our requirements. He suggested properties that were …
5/5
GoogleI had a great experience with Eilis Moloney who is a nice professional consultant.
Agent replied · 24 August 2024
Dear Xin, we're very grateful for your 5 star review!
5/5
GoogleTasif was incredibly helpful and great with updating me on the various stages of the process. Very positive experience and would highly recommend!
5/5
GoogleErjana has excellent market knowledge, gave pragmatic advice and was very professional. Many thanks
Agent replied · 24 December 2024
Dear Seyin, Thank you for your 5 star review! … More
5/5
GoogleEilis from JLL Stratford went above and beyond to help with my move! She was incredibly helpful with the viewing and moving in process and all the bits in between. I could not recommend a better letting agent!
Agent replied · 24 August 2024
Dear Shilp, we can't thank you enough for taking the time to leave this review for Eilis, great to hear she was helpful with the move in process and we're certain she will appreciate your kind words. Thank you, JLL
5/5
GoogleManaged to get an amazing deal through JLL. The whole process, from visit to offer to moving in, was incredibly well-structured, transparent, and accessible. In a city where renting is significantly tough, and where many companies create …
5/5
GoogleVery efficient and friendly. Eilis has been a pleasure to deal with when renting a new property.
5/5
GoogleMy experience with JLL Stratford had been exceptional. Big shout out to my property manager - Suth, who is always on top of things and very prompt in his reply. …
Agent replied · 24 March 2024
Dear Kathy, we're happy to hear that our team have provided you with excellent service and thanks for a shout out for Suth! Best wishes, JLL
5/5
GoogleWe had a great renting experience with Eilis at JLL. She is incredibly patient, friendly, and professional. Throughout every step of the renting process, she was very supportive, always quick to respond, and highly responsible. Thanks to …
5/5
GoogleTasif has been a huge help securing our new home and has gone the extra mile for us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JLL Stratford London
What do landlords say about JLL Stratford London?
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Paul wrote: "Dealt with Charlotte Russell from well before completion to the point at which the tenant was in situ. Extremely personable and professional, Charlotte exudes ..."
What do tenants say about JLL Stratford London?
7 reviews from tenants, rated 4.4 out of 5 on average. For example, LM wrote: "Hussnain is with no doubt one of the best estate agents I have ever had the opportunity to work with. He was constantly available at any given time of the day ..."
Has JLL Stratford won any awards?
Yes. In The Trusted Agent 2026 awards: JLL Stratford, London won Trusted Agent.
