Horton and Garton London reviews

Hello Chris, thank you for you positive review with your client experience of our busy rental and property management teams, from the perspective of a new hammersmith property landlord living outside of London. Ashley Clements and the whole lettings team, front and back office, work ethic and professional customer service skills ensure our clients receive an industry leading property experience. John Horton MNAEA MARLA

Hello James, Thank you for sharing your 5 star review working with Shiyane and the lettings team on the recent rental of your superb Shepherd's Bush, W12 home. All the very best settling in. Kind regards, John Horton, Director and owner.

Good morning Mark, Thank you very much for your sharing your experience and your 5 star review whilst working with Horton and Garton. My colleague and Sales Manager, Martin Clements has a very good understanding of the many pressure points in any transaction and his adept experience in managing situations in the favour of both buyer and seller always ensures a smoother process. Best wishes settling in to your new riverside home and enjoy the wonderful river views! Kind regards, John Horton MNAEA MARLA

Hi Millie, thank you sharing your 5 - Star review working with Tadas on the recent sale of your Hammersmith home. Tadas forms part of a formidable, robust and successful market leading team of sales agents and is well respected by our clients and his colleagues alike. It was an estate agency textbook and team effort to clinch the deal and Tadas made it all happen from point of sale through to exchange and completion. On behalf of Tadas and the team we wish you all the very best settling into your new home. Kind regards, John Horton MNAEA MARLA Director and owner

Hi Alison, thank you for sharing your review with your experience working with Louise on the purchase of your Brackenbury Village, Hammersmith, W6 new house and home. Louise is a highly valued member of a very strong sales team here at Horton and Garton and is always going the extra mile for her clients and customers ensuring a high level of interaction and customer service from point of sale through to exchange and completion. On behalf of Louise and all the sales team, we wish you all the very best for settling in to your new home. Kind regards, John Horton, Director, and owner.

Morning Angus, thank you for sharing your 5-star review working with Tadas here at Horton and Garton team on the successful purchase of your Brackenbury Village, Hammersmith, W6 home. As the owner of the business it is always a great pleasure to see and hear the positive feedback from my colleagues especially when a job is done well! On behalf of Tadas and the team at Horton and Garton all the very best settling into your new home. Kind regards, John Horton, Director, and owner.

Hello John, thank you for your business working with you and your Ravenscourt Park, W6 home. Getting the valuation right from the start is key to success and this is the reason we achieve 98.7% of the full asking price. There are the “usual suspects” "green horn agents" who could not value a £5 or £10 note accurately which ultimately will cost client time and money. A huge thank for sharing the 5-Star review with your selling experience working with the Horton and Garton sales team in particular my colleague and Sales Manager, Phil Coombes. Phil’s hands on approach and “old school estate agency values” which is calling first on the telephone before emailing along with his seasoned experience in the job is well above his industry peers. Congratulations all around!! Independent, Professional and Effective. On behalf of Phil and the sales team we wish you all the very best. Kind regards, John Horton. Director and owner.

Hello Natasa, thank you for your business working with you and your Ravenscourt Park, W6 home. And thank you time to share the 5-Star review with your selling experience working with the Horton and Garton sales team in particular my colleague Tadas, here in the Hammersmith, W6. Tadas has a very much “old school estate agent approach” which is calling first on the telephone before emailing and his level of communication and experience in the job is well above his industry peers. Congratulations and great news on seeing the sale through! On behalf of Tadas and the sales team all the very best adjusting life in the countryside - outside of Hammersmith, W6. Kind regards, John Horton. Director and owner.

Hi Munish, Thank you for your super review. Best wishes settling into your new Ravenscourt Park home. Kind regards, John Horton, Director and Owner

Hi Claudia, On behalf of Phil and the whole sales sales team we would all like to say a huge thank you for sharing your 5 Star review working with Phil and Horton and Garton, again, this time with your sale of your Brackenbury Village, Hammersmith home. Phil is a seasoned and very experienced estate agent and with his honed knowledge and problem-solving skills he is skilfully navigates the conveyance issues in every sale and close the deal on best terms for both vendor and buyer. Best wishes settling in to your new home. Kind regards, John Horton MNAEA MARLA

Good morning and thank you for your wonderful review and comments which is always a pleasure for me to see and read this feedback on communication with clients and customers. Kind regards John Horton Director and Owner

Good morning, Joseph, thank you for sharing your 5 Star review with your experience working with Julien on your recent purchase of your new Brackenbury Village, W6 house and home. Welcome to BV and on behalf of Julien and the team all the very best for 2023 and settling into your new Hammersmith home. Kind regards, John Horton, Director, and owner.

Good afternoon Clare and James, thank you for sharing your experience of selling your home in Brackenbury Village, working with our A* Horton and Garton Sales Team. Phil and Martin are the most two senior members of our very experienced team and it was their resilience and professional guidance in the conveyancing process that ensured we got the property over the line to completion. On behalf of all of the sales team we wish you all the very best with your onwards move in Kent. Kind regards, John Horton MNAEA MARLA

Hi Siobhan, Thank you for sharing your positive experience and 5 Star review with reagrds to my colleague Dominika, who is a valued key member of our busy lettings team. It is a real pleasure to hear how impressed you were with the smooth transition from point of offer to move in... this is where our professional back office accounts and management team (Michael, Ilona, Ashley P and Amy) make it all happen. Welcome to West London and I trust you are enjoying settling in to your new home. Kind regards, John Horton MNAEA MARLA

Hi Dominika, it has been a genuine and real pleasure working with you over the last 12 months and on behalf of Ashley, Aggie all of the team ( and all of our clients and tenants ). You were a highly valued and well respected member of the team/HG family and you will be missed, we wish you the very best in your new role. When you are next in West London pop in and see us! Onwards and upwards! John Horton MNAEA MARLA

Dear Jonny, Thank you for your 5 Star review. On behalf of all the sales team we wish you well for the future. Kind regards, John Horton, Director and owner.

Thank you very much Mr. Duggan for your feedback. You enquired about an apartment we were selling in Adelphi Court, Park Road North, W4 on 11th September *2019 at 16:40pm. You were called by Jenn Irvine before 16:58pm on 11th September *2019 and also emailed details regarding the service charge and sent a WhatsApp. We were awaiting confirmed lease details from our client and you were sent a page of the leasehold document at 9:18am on 12th September *2019 confirming the lease length. I, Paul Cooney made the mistake in sending you a WhatsApp message with my contact details at 22:19pm on 11th September *2019. For that I sincerely apologise. This was done in the hope of getting you out to view Adelphi Court, Park Road North, W4 with me. You replied with: You do know I never opted in to recieving your marketing messages?? But as a business you shouldn't be doing this at all. It's not a GDPR compliant process. Passing numbers around systems is not cool. You are of course right with the above feedback and I has jumped the gun for which again I sincerely apologise. Your details remained our on database for property alerts and I again sincerely apologise for that. I have removed your details this morning 9:08am 26th July *2020. We would love a second chance to help you find your next home; assuming you are still looking? As you can see in our 213 Google review count and 4.8 star rating; the customer experience and service is our highest priority and your feedback is very important to us. Thank you for sharing this with us and we will learn a tough lesson from this review. Paul Cooney MNAEA Director, Chiswick Sales

Hello Prudence, Welcome to Hammersmith! I trust you are settling in well to your new home. Always a pleasure to see the super feedback in the form of a 5-Star testimonial and your experience working with the Horton and Garton lettings and management team. John Horton - Director and owner.

Hi Roy, Thank you for sharing your review and experience working with Shiyanne and the rentals team with your recent move in. All the very settling in to your new home. Kind regards, John Horton, Director and owner

Good morning Genevieve, thank you for your time to share the 5-star review with your experience working with Shiyanne and the rental team with rental of your West London home. Welcome to Brackenbury Village! It is such a pleasure to read and see your review. 10/10 Shiyanne and the rentals team managing the set-up of the tenancy agreement smoothly and effectively. On behalf of Shiyanne and the and the letting team in closing the deal and making it all happen best wishes settling into your new home. Kind regards, John Horton. Director and owner

Hi Wanda, thank you for sharing your wonderful 5-Star review and your business over the many years working with you. On behalf of Michael, Ashley, Aggie and all the rental team we wish you all the all the very best from Hammersmith and Chiswick offices. Kind regards, John Horton. Director and owner.

Hello Matthew, Welcome to Brackenbury Village. I would like to say thank you for your time to share the super 5-Star review with your buying experience working with Tadas, Phil and the Horton and Garton sales team. Congratulations on the purchase and completion and on behalf of Tadas and all the sales team all the very best for 2022. Kind regards, John Horton. Director and owner.

Hi Dominic, thank you for sharing your review with your experience working with Tadas on the recent sale of your Shepherd's Bush, W12 home. Tadas is a valued member of a very strong sales team here at Horton and Garton who are the firm market leading estate agents across Hammersmith, W6 and Shepherd's Bush, W12. Your recent sale was what we would call “smooth” trouble free and that is the result of working with a genuine, willing and able buyer (achieving best price), the No.1 local agent working and most importantly a rational and motivated seller… Horton and Garton, Independent, Professional, Effective. I would like to take this opportunity to say thank you for your business and thank you for your loyalty working with Horton and Garton to close the deal and get you moving! All the very best for 2021 and the future, kind regards, John Horton, Director, and owner.