Trusted Agent profile · Llangefni, Anglesey, Wales
Verified
★★★★★
320 reviews across 5 platforms
Sales, 23 Church Street, Llangefni, Anglesey, Wales, LL77 7DU
Part of Williams & Goodwin The Property People Ltd, see every office.
Williams & Goodwin The Property People Ltd's office in Llangefni, Anglesey, Wales, at Sales, is rated 4.6 out of 5 across 320 reviews on five platforms, including 225 Google reviews rated 4.7.
225
Reviews on Google
This office
43
Reviews on Facebook
Business-wide
43
Reviews on View Agents
This office
7
Reviews on Trustpilot
Business-wide
2
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Caron Swan and the team provided an outstanding service from start to finish with the sale of our family home. Moving is stressful so having an experienced ...Read all 18 from sellers
After spending around twelve months looking for a holiday home, my partner and I recently found a bungalow with Williams and Goodwin. The service we received ...Read all 21 from buyers
Leading the Way in Estate Agency: With a remarkable legacy spanning over 40 years, Melfyn N Williams has consistently been at the helm of estate agency in the area. They've masterfully blended the convenience of online estate and letting agency with the tangible benefits of high street offices in prime locations. As a company, we hold immense pride in being an integral part of the community we serve. Our dedication and expertise have been acknowledged repeatedly, earning us the distinction of being the leading estate agency, letting agents and auctioneers not only in Wales but across the UK. Our trophy cabinet boasts over 50 major industry awards, a testament to our commitment to excellence. We are the only agency in our area to be handpicked as members of the Guild of Professional Estate Agents, connecting us with approximately 800 offices nationwide. Our mission is simple, to deliver an unrivalled experience in the buying, selling, and letting process, while continually seeking ways to enhance the services we offer in Sales, Lettings and Auctions. We invite you to put us to the test. We want you to have high expectations, and we're committed to surpassing them. Our deep-rooted expertise in the local area enables us to provide a comprehensive range of property services tailored to landlords, tenants, property developers and sellers. We're not just about transactions; we're about creating lasting relationships built on trust and exceptional service.
Every review we hold for the Llangefni office, from every platform, shown as written. First names only.
1/5
GoogleHad a very negative experience with them recently.
Thank you for taking the time to share your feedback, Edvards. We don't appear to have any records under this name, but we'd really value the opportunity to look into this further and discuss your concerns directly. Please contact us at lettingscanarywharf@jll.com or salescanarywharf@jll.com, and we'll prioritise investigating this matter with you.
5/5
GoogleBriony has been very helpful in responding to our emails quickly and supporting with resolving problems in the property. Wonderful customer service.
Thanks for your review, your feedback is always appreciated!!
1/5
TrustpilotAppalling Experience, Unprofessional and Unethical Practices
I had a deeply disappointing experience with this agency after making an offer on a property they listed. My initial offer was accepted by the vendor, but communication completely broke down when the agent went on holiday without warning or handover. Days later, I was told another party had made a higher offer and was asked to increase mine, despite already having an agreement in place. Reluctantly, I raised my offer significantly, which was then accepted. I was assured the property was off the market. However, after expressing concerns about the agency’s conduct in a formal complaint, met with a dismissive and unhelpful response from their manager, I was abruptly informed the vendor had accepted another offer and the property was sold. This agency demonstrated a shocking lack of professionalism, transparency, and basic courtesy. Their handling of the process was both emotionally and financially distressing. I will never deal with them again and would strongly advise others to be extremely cautious.
5/5
GoogleI am totally happy with the service I've received so far. Given this is just the start of my tenancy, I may update this score if the need arises. As it stands though, this is a well-deserved 5 stars. Big shout out to Paulina Gluszek :-)
Thanks Ebai!
5/5
GoogleHad a 3-year tenancy with these guys up in North Wales, and during this whole time I've had no trouble at all with them. Every member of staff I've interacted with has been incredibly helpful, and very kind and courteous too. They've always responded to my queries quickly and promptly be it over the phone or in person. If ever life takes me back to Wales I'd be more than happy to rent with these guys again. Diolch yn fawr!
Thank you for taking time to review the service you received from our lettings team. Truly appreciated. Diolch.
5/5
GoogleWilliams & Goodwin have managed numerous of my property lets for many years. I could not fault the service they have provided me over these years and if I could share one regret as a Landlord, is that I did not approach Williams & Goodwin to manage my property portfolio sooner. Overall, I am a very satisfied Landlord, and owe this to the high level of dedication and professionalism that all the staff at Williams & Goodwin, present and former, have provided me when managing my property portfolio. all members express great knowledge in the field and are always polite, approachable and friendly, which all contribute to a successful business relationship and mutual prosperity. I would highly recommend Williams & Goodwin to any local Landlord in the area and continue looking forward to working together for many years to come. *****
Thank you for a glowing review! Truly appreciated and we trust we will continue providing an excellent service for years to come. Regards
5/5
GoogleJust got the keys to our first rental property, Catherine Downs liaised with us while we were going through the application and referencing she has been really helpful with answering all our questions and providing information, super polite and cheery when we spoke on the phone and in person when we collected our keys. Always quick to respond via email too! Thanks Catherine, much appreciated!
5/5
View AgentsFirst class treatment from the staff at Williams and Goodwin
We were very pleased with the initial property valuation and brochure. The photos showed the bungalow to its best advantage and the description was thorough. Throughout the complex sale, we were kept informed at each stage by Sally Walley who was our main contact at Williams and Goodwin Llangefni branch. Overall we were very satisfied with the branch and recommend them.
It is so lovely to receive your feedback. My Colleagues and I always hope that we have given the best help we can in what, for a lot of people, is a very stressful time. Your words mean a lot to Dafydd and I and also to the rest of our team. Job well done!
5/5
GoogleVery helpful in a tough time for me
Thank you so much for your kind words. We’re really glad we could support you during a difficult time, it truly means a lot to us.
5/5
GoogleBrilliant staff. Very helpful. Nothing too much trouble.
Thank you for your kind words😊We’re glad our team could be so helpful and make everything easy for you. …
5/5
GoogleGreat customer service from Alice. She was a huge help with renting my flat. She is a very friendly person with a very pleasant attitude. I highly recommend her.
Thank you, glad Alice could help with your rental😊 …
5/5
GoogleGreat service from Cai Maxwell from start to finish. Diolch /Thank you
Thank you so much for your kind words! 🌟 We're thrilled to hear that Cai Maxwell provided great service from start to finish. Your appreciation means the world to us. Diolch yn fawr/Thank you for choosing us, and if you ever need anything in the future, we're here to help! 🏡 …
5/5
View AgentsExcellent service especially from Sian. Thanks again
We sold our house in less than a week. Sian and Dafydd were excellent and guided us through the whole process. We were very impressed on how well Sian communicated with us and keeping us informed with the sale of the house. I would recommend this estate agent to all of my friends and family.
Dear Sioned, Thank you so much for your recommendation of our company following the service you received from Dafydd and Sian. Kind regards Caron
5/5
GoogleWilliams & Goodwin have managed numerous of my property lets for many years. I could not fault the service they have provided me over these years and if I could share one regret as a Landlord, is that I did not approach Williams & Goodwin to manage my property portfolio sooner. Overall, I am a very satisfied Landlord, and owe this to the high level of dedication and professionalism that all the staff at Williams & Goodwin, present and former, have provided me when managing my property portfolio. all members express great knowledge in the field and are always polite, approachable and friendly, which all contribute to a successful business relationship and mutual prosperity. I would highly recommend Williams & Goodwin to any local Landlord in the area and continue looking forward to working together for many years to come. *****
Thank you for a glowing review! Truly appreciated and we trust we will continue providing an excellent service for years to come. Regards
5/5
GoogleGreat team very helpful
Thank you for your kind review David. We’re glad to hear you found the team helpful and appreciate your support. 😊 …
5/5
GoogleHelpful and proactive staff who helped us to sell and buy another property seamlessly. Highly recommend. A big thank you to Dafydd, Caron, Julie, Matthew & Peter who we dealt with.
Thanks for your feedback on our team and delighted we were able to help. Kind Regards
4/5
GoogleTeddy and the Morley team are wonderful. They are efficient in responding to property issues reported and tenancy renewal. I am happy with their service delivery.
Thanks for the review!
5/5
GoogleHad a 3-year tenancy with these guys up in North Wales, and during this whole time I've had no trouble at all with them. Every member of staff I've interacted with has been incredibly helpful, and very kind and courteous too. They've always responded to my queries quickly and promptly be it over the phone or in person. If ever life takes me back to Wales I'd be more than happy to rent with these guys again. Diolch yn fawr!
Thank you for taking time to review the service you received from our lettings team. Truly appreciated. Diolch.
5/5
View AgentsThe best estate agents in Anglesey!!
I couldn’t have had a more professional, courteous and friendly relationship with an estate agents. Williams and Goodwin buck trhe trend with their customer service, level of commitment and communication. I wouldn’t hesitate to use them again and must thank Sally for all her help and advice along the way. Outstanding people!
Thank you, your comments are very much appreciated. Kind regards
5/5
GooglePeter was a great Agent, very personable and helpful. Would highly recommend 5 stars
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you had a great experience with Peter, our dedicated agent. Peter's personable nature and helpfulness are indeed some of his strengths, and we're glad that these qualities resonated with you. Your kind words will undoubtedly encourage him and our entire team to continue delivering excellent service. Your recommendation means a lot to us. It's clients like you who make our job wonderful. We look forward to serving you again. Best regards, Melfyn Williams
5/5
GoogleHad the pleasure of dealing with Nadine (Branch manager) She took my circumstances into consideration and was an excellent communicator between myself and future landlords. I was offered a property elsewhere, when explaining this to Nadine she was incredibly pleasant wished me good luck in the future and said if there was anything i need to just drop her a call. I would highly recommend this company to anyone who is looking for a property. 5 star service, I would definitely come back to them again if I needed a property. Thank you, Dean
Thank you for taking time to review our service. Appreciated and we trust all goes well in your new home. Regards
1/5
TrustpilotValuation was requested for my…
Valuation was requested for my property,markedly lower than local average for similar properties,and way off 1st valuation.Interestingly the estate agent across the road from them valued the property at the same ridiculously low value.Did a bit of searching on directors in companies house,well very interested to find that The directors of one estate agency ,had previously been directors for the other across the road ,simply search on the names Williams and Goodwin ie find the directors names.Did they really think I would fall for that old dodgy estate agent trick, the two estate agents working together.They were obviously looking either for a quick sale to boost poor cash flow,or had a “friend” with capital who would buy our property only to sell it straight on later for a much higher price splitting the difference between themselves! Strong advice not to sell your property with these greasy articles.
5/5
GoogleManning have been our agents for a few years now and we've always been pleased with the service.... especially Briony who has recently helped us find new tenants.... always keeping us up-to-date and well informed.
5/5
GoogleKatie does a great job looking after my two properties. She is quick to deal with issues and to contact me with solutions.
Thanks Patricia
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Williams & Goodwin The Property People Ltd's Llangefni office has 320 reviews across five platforms: 225 on Google, 43 on Facebook (across the whole business), 43 on View Agents, 7 on Trustpilot (across the whole business), 2 on allAgents.
Williams & Goodwin The Property People Ltd Llangefni, Anglesey (Sales) is rated 4.6 out of 5 across all 320 reviews, and 4.7 out of 5 on Google from 225 reviews.
18 reviews from sellers, rated 5.0 out of 5 on average. For example, Clare wrote: "Caron Swan and the team provided an outstanding service from start to finish with the sale of our family home. Moving is stressful so having an experienced ..."
21 reviews from buyers, rated 5.0 out of 5 on average. For example, Danielle wrote: "After spending around twelve months looking for a holiday home, my partner and I recently found a bungalow with Williams and Goodwin. The service we received ..."
Williams & Goodwin The Property People Ltd Llangefni, Anglesey (Sales), Sales, 23 Church Street, Llangefni, Anglesey, Wales, LL77 7DU.
