Every review we hold for the Llangefni office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHighly recommened Williams and Goodwin, very helpfull and efficient and nothing to much trouble. Also would like to mention Gemma she has been brilliant, allways answering emails and questions we wanted to know, nothing was to much trouble fir her, thankyou very much Williams and Gooidwin and Gemma.
Bethan · 4 July 2025
Agent replied · 5 July 2025
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with Williams and Goodwin. Gemma will be delighted to know her efforts made a difference. We're always here to help, and we appreciate your kind words. Looking forward to assisting you again in the future!
★★★★★ 5/5
GoogleThank you Adam and Helena for your help and patience!
Layan · 17 May 2026
Agent replied · 17 August 2026
Thank you so much, Layan. We're delighted that Adam and Helena could provide you with such great support. The team will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience. … More
★★★★★ 1/5
GoogleDeeply Disappointed, Unprofessional and Immoral Conduct
I recently made an offer on a property listed at £750,000 through this agency, and unfortunately, the experience was nothing short of appalling. After a few initial emails, the vendor responded with a counteroffer that I accepted late on a Friday afternoon. I followed up the next morning only to receive an out-of-office reply from the agent, stating they were on holiday for six days, with no prior notice or handover to a colleague. I was left completely in the dark.
After the bank holiday weekend, I contacted the office on Tuesday. The staff member I spoke to had no knowledge of the property or my offer, but promised a call back. That call finally came on Thursday, from the same individual, who informed me that another buyer had viewed the property and submitted a higher offer. I was asked if I’d like to increase mine. I was stunned, especially since I had already agreed terms with the seller.
I expressed my dissatisfaction, only to be told that while this practice, commonly known as gazumping, isn’t illegal, it may be considered “immoral.” Despite my frustration, I was again asked if I wished to raise my offer. Under pressure and seeing little alternative, I reluctantly increased my offer significantly the next day. It was accepted, and I was informed the property would be taken off the market.
While preparing the necessary documents, I received a dismissive and condescending response from the manager, Matthew, regarding my formal complaint. Rather than addressing my concerns or offering an apology, he simply reiterated that they had followed procedure and expressed delight that my higher offer was accepted.
Still unsettled by their handling of the situation, I emailed Matthew again, expressing serious concerns about continuing with the purchase. To my shock, I received a reply stating there was no longer a need for me to decide, because the vendor had opted to proceed with another buyer and the property was now sold (subject to contract).
Twice my offers were accepted, and twice I was left blindsided. This agency demonstrated a complete lack of professionalism, transparency, and empathy throughout. They seemed more interested in playing games than in supporting serious buyers through one of the most significant financial and emotional decisions they’ll ever make.
I will never do business with this agency again and would strongly caution others to think twice before engaging with them. The service was dreadful, and the attitude throughout was disturbingly cavalier.
I · 30 September 2025
Agent replied · 24 May 2025
Hi I P,
Thank you for taking the time to leave a review. We're genuinely sorry to hear that your experience didn’t meet your expectations. At Williams & Goodwin, we strive to provide the best service possible, and we’d love the opportunity to make things right.
Since we’re unable to identify your specific experience from your review, we kindly ask you to reach out to us directly at hq@tppuk.com
This way, we can better understand the situation and work towards a resolution. We appreciate your feedback and hope to hear from you soon.
Best regards,
★★★★★ 5/5
GoogleWilliams And Goodwin at Llangefni provided an excellent service throughout the process of selling our property. Caron and her colleagues were very efficient and helpful. Initial valuation was well organised turned out to be very accurate. Enquiries were handled quickly and effectively. Very useful to have such a friendly bilingual service. Diolch yn fawr.
John · 23 December 2024
Agent replied · 19 November 2024
A massive thank you for sharing your delightful experience with Williams And Goodwin at Llangefni. Caron and the team are over the moon to hear that their efficient and helpful service made your property selling journey a breeze.
From the spot-on initial valuation to the swift handling of enquiries, it seems the team was on the ball every step of the way. And, of course, we couldn’t agree more about the charm of a friendly bilingual service, diolch yn fawr indeed!
We’re thrilled to have been a part of your property adventure and look forward to assisting you in the future. Here’s to more happy home journeys! 🏡✨
★★★★★ 5/5
GoogleAs tenants we have always received outstanding service from all the guys at manning stainton. In particular Luke Whaler goes above and beyond and is a credit to the company
Adam · 1 October 2025
Agent replied · 1 August 2026
Thanks Adam for choosing us and leaving such kind words!
★★★★★ 5/5
GoogleWould 100% recommend Mannings, we’ve been tenants in our property for almost 6 years and never had an issue. The rare problems that have occurred have been dealt with professionally and quickly with fantastic communication.
Becca · 1 August 2025
Agent replied · 1 August 2026
Thanks Becca, wishing you the best!😊 …
★★★★★ 5/5
GoogleVery pleased with the selling experience, Amy and the team were very supportive and professional.
Marc · 28 January 2026
Agent replied · 31 January 2026
Thank you for your wonderful review! 🌟 We're delighted to hear that you were pleased with your selling experience. Amy and the team pride themselves on providing supportive and professional service. If there's anything more we can do for you in the future, please don't hesitate to reach out. Thanks again for choosing Williams & Goodwin! 🏡
★★★★★ 5/5
GoogleLily Boswell is always helpful and responsive in all matters. It’s hassle-free to have the office in managing my letting property. Highly recommended.
K.Y · 1 November 2025
Agent replied · 1 August 2026
Thank you for the positive review!
★★★★★ 5/5
GoogleWe had a great experience with Williams & Goodwin while buying our property. They were professional, responsive, and kept us well informed throughout the process. They were also easy to deal with when viewing houses. Their clear communication made everything run smoothly. We would happily recommend them to others.
Glesni · 4 May 2026
Agent replied · 13 May 2026
Thank you so much for your glowing review! 🌟 We're thrilled to hear that your experience with Williams & Goodwin was smooth and enjoyable. Our team takes pride in being professional, responsive, and communicative, so it's wonderful to know we hit the mark. If you ever need assistance again or know someone looking to buy, sell, or rent, we're here to help. Wishing you all the best in your new home! 🏡✨
★★★★★ 5/5
GoogleChris, Lauren provided excellent service of letting and management. They give good advice and can take care of our specific requirements. We are very happy to have them help on our property.
Qian · 10 August 2026
Agent replied · 17 August 2026
Thank you so much, Lilian. We're delighted that Chris and Lauren have provided you with such excellent service. They'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleAdam and Helene from JLL helped us find a flat in London. We were very happy with their work, they guided us very well throughout the whole process. They helped us pro-actively and our questions were answered very quickly and in a …
Patrick · 17 May 2026
Agent replied · 17 August 2026
Dear Patrick,
We're thrilled to hear about your positive experience with Adam and Helene. … More
★★★★★ 5/5
GoogleGreat service, Luke is a great property manager who is incredibly attentive and any issues raised is dealt with in a very professional manner
Dane · 1 September 2025
Agent replied · 1 August 2026
Thanks Dane!
★★★★★ 5/5
GoogleSigned my first lease with Adam Garson, couldn’t recommend more. Brillant service, he took the time to explain things, and detail location, offer advice. Easy and efficient process throughout.
Max · 10 August 2026
Agent replied · 17 August 2026
Thank you so much, Max. We're delighted that Adam provided you with such brilliant service for your first lease, taking the time to explain everything and make the process so easy and efficient. He will be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleWilliams And Goodwin at Llangefni provided an excellent service throughout the process of selling our property. Caron and her colleagues were very efficient and helpful. Initial valuation was well organised turned out to be very accurate. …
John · 13 March 2025
Agent replied
A massive thank you for sharing your delightful experience with Williams And Goodwin at Llangefni. Caron and the team are over the moon to hear that their efficient and helpful service made your property selling journey a breeze. … More
★★★★★ 5/5
GoogleLouis Craggs has been fantastic since I moved into my new property. I had a few issues which needed to be addressed and he handled the with the upmost professionalism and also very quickly! All issues have now either been resolved or those which have not, I am given frequent updates which gives me peace of mind knowing they are being dealt with. Louis is very approachable and very informative as well. I have full confidence in Louis as my dedicated property manager. Thank you for being so efficient :)
Rebecca · 1 August 2022
Agent replied · 1 August 2026
Thanks Rebecca
★★★★★ 5/5
GoogleLily is always helpful, friendly, and professional. She responds quickly and makes everything easy. Nothing is ever too much trouble for her. Thanks!
Natasha · 1 August 2025
Agent replied · 1 August 2026
Thanks Natasha😊 …
★★★★★ 5/5
GoogleThe whole team, and in particular Elin Owen, looked after us throughout the whole process of purchasing a property in Anglesey.
We registerd our interest in purchasing a property with the team some 2 years before we final found the right one. And it was through their regular support and property alerts that enabled us to find the property we wanted so much.
Chris · 6 October 2023
Agent replied
Thank you for your review and good comments regarding our service.
★★★★★ 5/5
GoogleTeddy has been fantastic when I have needed anything and renting with MS has been an easy experience.
Robyn · 1 September 2025
Agent replied · 1 August 2026
Thanks Robyn, glad we could help😊 …
★★★★★ 5/5
GoogleReally helpful team - particularly Ayesha who has supported us from start to finish. Thank you!
Rob · 17 May 2026
★★★★★ 5/5
GoogleGreat experience with this estate agency. The team has been very helpful, supportive, and responsive throughout the process. They made everything much smoother and were always willing to answer questions and offer guidance. I’d definitely recommend their services.
Florans · 26 March 2026
Agent replied · 26 July 2026
Thank you for your wonderful review. We are delighted to hear our team could make the process smooth and provide helpful guidance. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleKatie and the rest of rental team manages my apartment portfolio professionally, dynamically and pays attention to every detail. Her prime concern is and should be the tenant but she always manages to ensure that all parties are support promptly and often out of hours.
Phil · 17 January 2026
Agent replied · 31 January 2026
Thank you for your fantastic review! 🌟 We're delighted to hear that Katie and our rental team have been managing your apartment portfolio with such professionalism and attention to detail. It's wonderful to know that Katie's dedication to both tenants and property owners shines through, even going the extra mile after hours. Your kind words are greatly appreciated, and we're here to continue providing top-tier service. If you ever need anything, we're just a call away! 🏢🔑
★★★★★ 5/5
GooglePhil, Neil and Kellie and all the other members of staff I’ve dealt with at the
Hornchurch branch have been fantastic!
Great advice and communication from the very start along with a very honest and …
Paul · 26 March 2026
Agent replied · 26 July 2026
Thanks so much for your fantastic review Paul. We are so pleased that Phil, Neil, Kellie, and the Hornchurch team could provide great advice, clear communication, and a smooth sale, even during a tricky time in the market. Your kind words about our team mean a lot to us.
★★★★★ 5/5
GoogleI’ve been in the property industry for 40 years so when it comes to selling your own home, you know what you are looking for. …
Gaynor · 2 June 2026
Agent replied · 2 August 2026
Hi Gaynor,
Thank you for sharing such fantastic feedback. We're delighted to hear that Joe … More
★★★★★ 5/5
GoogleThis is my first time using estate agent to rent a house and all staff who attended to me were professional and knew what they were doing. I also acknowledge Mr Alex Richard (my house manager) for his fast and reliable service, also Ms Evie who signed me up from start to the end. Thank you
Chinenye · 1 September 2025
Agent replied · 1 August 2026
Thank you, glad the team could help!😊 …
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