Williams & Goodwin The Property People Ltd Lettings & Property Management reviews in Llangefni

★★★★★ 3/5

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General rating after rental of property

I was not impressed with the service from W&G to begin with - not much known about the property when we were first shown round, and some teething problems which should not have happened given that the property was being offered via agents. However, I must thank a lady called Gwennno Griffith in Llangefni W&G as she has always given her best to resolve any issues I had and has always been helpful via phone or email. Excellent service and customer care from Gwenno.

Lynne · 23 December 2015

★★★★★ 5/5

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Property People have been our letting agents for the past 5 years and we have had an excellent standard of service from them. They are very thorough when dealing with potential tenants,and know which tenants are suitable for us as landlords in a rural area. They also have contacts with local tradesmen when there is a problem involving house maintenance, and sometimes emergency work. All the staff are very professional and helpful - telephoning or e mailing often to keep us updated with the latest news on potential tenants. Any problems we or the tenant have are dealt with quickly. Gwenno and Vanessa's last words are '' Don't worry, we'll sort it.'' We are very pleased to having been recommended to Williams and Goodwin and shall be dealing with them for the foreseeable future.

Doreen · 3 December 2015

★★★★★ 5/5

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Win-win

I would like to thank Williams and Goodwin for their prompt and courteous service during the 13 months in which I was tenant at a property managed fully by them. When renting it is not possible to tell what maintenance work may prove necessary, and initially I was unfortunate to experience a flood and the need to replace the downstairs toilet within 48 hours. During the tenancy various lesser issues cropped up with the front door, lighting, tree pruning, and an oven reaching the end of it's life. I am grateful that all of the above were dealt with pleasantly with continued amicable relations between myself, the owner and W & G. In the case of a front door which would not shut and the lack of an oven, a contractor was sent the same day. It was always pleasant to meet Greg during the management visits, which gave an opportunity to discuss any non-urgent issues and the best course of action. I am grateful to Rhys and Gwenno for their management of the various issues as we went along. It was understood the owner wished to eventually sell the property and when this occurred the handling of the final countdown and reimbursement of deposit and gas refund was efficient and prompt. I believe the tenancy was a win-win situation for all concerned, and will have good memories of it.

Anonymous · 12 November 2015

★★★★★ 5/5

Google

"They helped us in getting this house we rent , its a dream for us,and without their help we would be stuck in a one bed flat with a four year old, they made our dream come true x"

Karen · 18 March 2021

★★★★★ 5/5

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Couldn't have been more helpful!

It was the first time property search for me and my partner and we really had no idea what we were doing. Kelly, and all staff at Williams and Goodwin were extremely helpful pointing us in the right direction and giving us all the information we needed and more. We have ended up with our first rented property and it's perfect for us. We will definitely be looking towards Williams and Goodwin when we're in a position to buy!

RR · 22 March 2017

★★★★★ 5/5

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Excellent service in finding a tenant

My property became vacant rather unexpectedly and I was looking for a tenant asap. Thankfully the tenants were found quickly and with the minimum of fuss. I was particularly pleased to receive regular updates as to progress - there was never any need for me to go chasing information. Gwenno in the Llangefni office has been particularly helpful and efficient- thank you!. I will certainly be using their services again in the future when I'm looking for another tenant.

DW · 16 March 2016

★★★★★ 5/5

Google

The service was great. Always friendly and ready to answer any questions. Very professional service and kept me in the loop with everything that was going on. I will happily recommend Williams and Goodwin to friends and family.

Kelly · 18 March 2021

★★★★★ 5/5

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Top notch

We have been using this letting agent for around 6 months and have found them to be extremely helpful in both our property search and throughout our tenancy in our chosen property. They have dealt with any problems or queries promptly and have helped a great deal. Two employees in particular stand out, those being Greg and Emily who have always been on hand in a friendly and professional way. I would highly suggest this letting agent again.

Katie · 26 March 2016

★★★★★ 5/5

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Super efficient friendly service

From the minute we walked into the office to the time we handed our keys over everything has been dealt with in an effective, efficient and friendly manner. The responses, inventory and paperwork are extremely thorough giving us confidence in the fact that our home is managed by a professional team. Jemma and Greg are a credit to the company-both very personable and professional. We wouldn't hesitate to recommend Williams and Goodwin as an agent of choice.

RUTH · 17 January 2017

★★★★★ 5/5

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Helpful letting agency

Jemma Jones has been wonderful always helped with any queries we've had and has solved issues that have risen. Appreciate everything she has done for myself and my family.

Anastasia · 12 July 2016

★★★★★ 5/5

Google

Very helpful staff .. interesting properties.

Jeff · 14 March 2024

★★★★★ 5/5

Google

Staff were all very helpful whenever I called and made the whole process as easy as possible. I felt I was dealing with friends. Wonderful service - Thank you

Linda · 27 March 2022

★★★★★ 5/5

Google

Staff were all very helpful whenever I called and made the whole process as easy as possible. I felt I was dealing with friends. Wonderful service - Thank you

Linda · 16 March 2022

★★★★★ 5/5

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Very helpful agents

I was very impressed by the service I received as a new tenant. Gewenno was very helpful she returned my phone calls and e mails very efficiently.

Veronica · 31 January 2017

★★★★★ 5/5

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Eluned has been our property manager for the past couple of months. She has always been very helpful and always provides a professional standard of services.

Samantha · 21 July 2017

★★★★★ 5/5

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Excellent

Eluned is managing my property and she has been very knowledgeable and extremely helpful in dealing with the tenants and getting issues resolved with myself.

Brendun · 8 September 2017

★★★★★ 4.9/5

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Service from Naomi

Consistent and efficient service by Naomi at all times for our rented house. Always willing to help and always able to solve any issues rhat arise - great.

Sian · 6 February 2022

★★★★★ 5/5

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Amazing and very helpfull service

Thank you to Gwenno Griffith for everything, so helpfull and made everything so stress free as I am 8 months pregnant and very hormonal!!

Catrin · 5 August 2017

★★★★★ 4/5

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GENERALLY A GOOD QUALITY SERVICE

We have been tenants of two properties, for the last nine years under the Williams & Goodwin Agency. Overall they provide a good quality service, which we are happy with. Both Jemma and Greg are very helpful and courteous, especially with regard to getting household fittings repaired due to breakdowns etc. The main quality though is that they listen and give good advice when required. We say Keep up the good work!

Michael · 18 March 2016

★★★★★ 5/5

Google

Williams and Goodwin were really helpful in helping me and my partner our first home. They made the process easy for us and helped us every step of the way. I would highly recommend Williams and Goodwin

Naomi · 18 March 2019

★★★★★ 5/5

Google

Queries and documents were always very quickly responded to and in a clear and accurate way.

Simon · 15 March 2023

★★★★★ 5/5

Google

The team at Llangefni are extremely professional and experienced. They communicated well throughout the process and I would not hesitate to recommend in the future.

Robert · 18 March 2022

★★★★★ 4/5

Google

It was a nice place to visit and had a great day out. 🙏 …

Gillian · 15 March 2023

★★★★★ 5/5

Google

Really great service and their always being available to answer queries was very much appreciated.

Rhys · 15 March 2023