Williams & Goodwin The Property People Ltd Lettings & Property Management reviews in Llangefni

★★★★★ 4/5

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Thank you for a succesful letting .

Our grateful thanks to Greg Horsman for his friendly manner and professional conduct, leading to a successful letting in our property. Also to Kelvin, Lowri and Gwenno for all their hard work and part in the transaction.

Vivian · 31 July 2017

★★★★★ 5/5

Google

Fantastic, professional service. I would definitely not hesitate to recommend to family and friends. Thankyou.

Kelly · 14 March 2024

★★★★★ 3/5

Google

Not 100% happy. I live next door to a property that Williams and goodwin are letting. An illegal extention and an illegal drain on my wall that's causing me damp and real problems. In talks with the council who are on my side x

Ava · 18 March 2021

★★★★★ 2/5

Google

Williams and Goodwin truly are outstanding. From start to finish of the selling process, they were amazing hence why I use them! From dealing with solicitors to marketing, done so professionally, what a great team.

A · 21 July 2022

★★★★★ 4.9/5

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Thanks

I really appreciated having professionals that care help sell our house. No one knows more about the area than Tim, relevant & local knowledge is very important. Emily did a great job closing out and was thorough chasing things down, with great communication. Much appreciated.

Nigel · 21 October 2020

★★★★★ 5/5

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Went out of his way to help

Greg Horsman went to great efforts to help us get viewings at short notice as we were on a tight deadline to find a property to let. He was friendly and professional but not pushy.

Naomi · 16 November 2016

★★★★★ 5/5

Google

Excellent service from Williams & Goodwin in selling my property. In an age where it often feels that we are pushed to use impersonal websites or industrial-scale call centres, it was refreshing to encounter proper personal service, backed …

Meredydd · 8 October 2021

★★★★★ 1/5

Google

Absolutely disgusting discrimination against disables people in 2020 i phoned about a bungalow and explained about my spinal injury and that I could not view in person and would like a virtual viewing was told I could not as the property is …

Soraya · 8 October 2020

★★★★★ 5/5

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Proffessional and efficent service

Can only praise the way the company has dealt with letting my property. Gwenno was my point of contact and kept me well informed of how things were going. Would recommend to any landlords.

Richard · 22 March 2016

★★★★★ 4/5

Google

Saw a property for sale but to late already been snapped up

Michael · 14 March 2024

★★★★★ 5/5

Google

Brilliant knowledge of the job, gave so much information regarding everything. Highly recommended.

Garry · 21 February 2024

★★★★★ 5/5

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Great!

Lowri and Greg have been excellent to deal with from viewing properties, moving in and beyond.. Any problems or issues I have had, they have dealt with them promptly and professionally. They are always approachable and friendly and I would definitely recommend Williams and Goodwin as letting agents.

KH · 5 December 2017

★★★★★ 5/5

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PROFESSIONAL AT ALL STAGES...

I was very impressed with the service offered by the Llangefni team... from the word go...each stage of the process was explained carefully and then backed up with clear emails and good communication skills.. Every member of the team came across as welcoming, polite and very efficient at all times .. A. BIG thankyou to Greg, Luned and Lowri for all their support... plus the careful approach and first class service.. I will definitely consider this team again in the future if I need to find a tenant or sell a property. I am confident that they are people to trust and would definitely recommend the team to others in my position. DIOLCH YN FAWR IAWN!

S · 5 December 2017

★★★★★ 1/5

Trustpilot

Plain Dissappointing!!

As a property developer i thought I could do business with this firm but sadly its impossible. Whether its a welsh - English racist thing which is so rife in North Wales or the fact the I often wear my work clothes calling into the branches at Llangefni and Caernarfon and the owners don't think I'm good enough to speak to or the fact that they are just pig ignorant. For sure all the staff ive dealt with suffer from a personality deficit, have no sales or customer service skills whatsoever and are completely lacking in get up and go. When an offer was made for a property I had up for sale with them which I accepted the manager of the Caernarfon branch never even phoned me. In fact he never contacted me again??? What a joke!! I have a piece of land up for sale with them at another branch which I will be taking off when I can be bothered which is very much this companies attitude. I actually bought the plot from their property auction and had a nightmare with one of their members of staff from Llangefni who turned up screaming, shouting and balling threatening to phone the police as me and my work lads were about to clear the plot claiming I hadn't completed on the land. I had completed the previous evening at 4pm?? Bonkers, I had to walk away before swung for her! It is fair to say this estates agents DO NOT SELL houses, they merely advertise them and people come a long and buy them. When the internet estate agent companies hit North Wales and I'm not talking no commission Purple Bricks but the estates agents who operate from home based offices, are true professional sales people who are available 7 days a week 24 hours a day such as Ewe Move etc the likes of The Property People will need to alter the way they do business, learn to sell and learn some customer service skills or wave goodbye to their businesses. I told my property lawyer not to pay them for a month after the property was sold just to make my point. We have since laughed as the Property People sent solicitors letters to my property lawyer demanding payment and threatening him with court proceeding?? How hilarious, the contract was between myself and The Property People not with my property lawyer?? They couldn't even get that right. My whole experience of The Property People was just plain disappointing and I would not recommend them at all to any one.

J · 22 November 2017

★★★★★ 5/5

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Brilliant customer service

Eluned was incredibly helpful and accommodating when we began the complex process of renting out a place whilst still living 5 hours away. I would highly recommend renting from Williams and Goodwin.

Tamsin · 17 July 2017

★★★★★ 5/5

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Gwasanaeth gwych, effeithiol a di-lol / Excellent, efficient and first class service

Roedd y gwasanaeth darganfod tenant gan Williams & Goodwin yn arbennig iawn. Dyma'r tro cyntaf i mi eu defnyddio a gallaf ond canmol effeithiolrwydd y tim cyfan, o'r ymweliad cyntaf i'r arwyddo a sicrhau fod gennym denantiaid addas. Roedd y cyngor a gafwyd o'r dechrau i'r diwedd yn werthfawr dros ben. Doedd dim yn ormod o drafferth. Diolch o galon i chi. This was the first time I have used Williams and Goodwin and I can honestly and sincerely praise the service I received. From the initial visit to the property to the signing of the agreement, their attention to detail was second to none and the pleasant, smiling faces on every occasion made it a very satisfying, pleasant experience from beginning to end. Thank you all.

Dafydd · 6 June 2017

★★★★★ 5/5

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I have let my house, Corrie Knowe in Trearddur Bay, Anglesey since 2006 through agents, Williams & Goodwin. While the staff have always been very good most recently Jemma Jones has provided me with an unparalleled quality of efficient service combined with a friendly manner.

S · 11 August 2019

★★★★★ 5/5

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The Positive Experience of Dealing with a Professional Letting Agency

It is a pleasure to know that we can rest easy when it comes to the management of the lovely home in which we live. The way that the Office deals promptly with any problems or queries that we raise is excellent, particularly the quick response that Gwenno Griffith gives each time we have an issue. She is keen to follow through, gets back to us as soon as she can, and always follows up with a check on how the matter has been addressed. We greatly appreciate this. Thank you for allowing us to remain in a warm, safe haven; a place where we have felt safe and secure for almost 9 years and hope to for many more to come.

Shelley · 31 December 2016

★★★★★ 5/5

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Amazing! Excellent! Best Angency I've used!

Before I came to here, I was wary about getting involved with another agency after the drama I had with dafydd hardy. But I'm so glad I choice this and wish I GONE for it the first time I went to start renting. Llangefni Agency for renting our amazing! Supported me through the whole process and made sure I knew what ever small detail was happening. They where so quick ALSO so not a long process either, what many of us hate so I was happy. Since moving into the property Kelly Williams who basically my line if anything wrong or I need to speak to is totally amazing and one of a kind. When I started the process I actually was her first client when she started the job. You would of thought she been in the company for years! Always responsive, excellent customer skills and all round a sweetie and genius lady, always have time for me. So Kelly Williams I just want to say thank you so much for your support and making sure me but also my daughter are happy. Have amazing home! And supported.

Chloe · 15 November 2016

★★★★★ 5/5

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What amazing efficient, friendly and helpful staff

Myself and my partner have sold a property and we where looking at the prospect of being homeless with 2 dogs with a week to go until completion, I contacted Kelly and told her our story, she was amazing, found us a lovely property immediately, nothing has been too much trouble for her and she has been extremely efficient in dealing with all the red tape. Her colleague Gwenno viewed the property with us outside her normal working hours and again was extremely friendly and helpful, I would strongly recommend any one looking at renting to contact these girls, what an amazing service, can't praise them enough

Della · 18 August 2016

★★★★★ 5/5

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Great, friendly letting agent with a personal touch.

Gwenno and the other staff at Williams & Goodwin have been very helpful from the outset of our property search. Unfortunately we kept missing out on the properties we were interested in but Gwenno would regularly update me with potential new houses fresh on the market. The personal service was great and truly appreciated, especially as the search was honed in to our particular requirements (having a pet a tow for example!). Many Thanks, I look forward to using you for my future property needs.

Ben · 22 July 2016

★★★★★ 5/5

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Excellent sercive!!

We've been with you for the last 5 years and we've always received very professional and excellent service. It was Greg Horsman who was looking after us from the beginning and up to now he is giving us regular visits to make sure everything is running smoothly. He is taking into consideration every query we might have and he is always coming back to us with the solutions, never leaving us in doubt. He is very friendly and we can always rely on him!

Natalia · 24 May 2016

★★★★★ 5/5

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Excellent, friendly, reliable, service as landlords. Communication brilliant.

This will be my sixth year using Williams and Goodwin. I use the fully managed service. Communication is excellent whether, via telephone, e-mail or post and Jemma, my property manager, and the company have always been helpful and sorted out any issues promptly. Management visit reports, done by Greg, are easy to read and understand and carried out regularly. If repairs are noted on the report, with the landlord's/lady's consent, they will send you quotes, and because they use local companies to work for them it saves you looking for workmen for repairs. However, you are not obliged to use them if you do not wish! Organising external contractors for electricity, plumbing and gas, or re-decorating is also no trouble for them, and I have found their tradesmen to be very efficient, cost effective, and are well known in the area as good tradesmen. During the vacant period, they will arrange, with your consent, for the property to be cleaned, and any works needed are always done. When one of my tenants caused damage, which was not just a wear and tear issue, they used the dispute resolution service with the DPS to claim money owing. It was no hassle for them to help resolve the issues. They have also taken money from a deposit, with the tenants agreement for a minor repair. When a tenant leaves, if you want to re-let they always put the property back on the lettings market immediately, to avoid a void period. I am particularly pleased to receive regular updates as to progress when new tenants are vetted- there is never any need for me to go chasing information. Jemma (and the team) in the Llangefni office has been particularly helpful and efficient- thank you! I will certainly be using their services again in the future when I'm looking for another tenant.

Rachel · 19 March 2016

★★★★★ 5/5

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An efficient and reliable service, with excellent customer care

We have used the letting services of Williams and Goodwin for 5 years and they have proved to be both efficient and reliable in our dealings with them. From listing the property, to tenants moving in through to follow up visits and administration, the whole team work together to manage each stage thoroughly and smoothly. The team members are polite and professional but at the same time friendly and approachable, which works well for us. A special mention to our Property Manager, Rhian Cunliffe, who is always ready to help and willing to facilitate between our and our tenants' needs in a conscientious and professional manner. I would highly recommend Williams and Goodwin's letting services.

Jimmy · 29 December 2015