Williams & Goodwin The Property People Ltd Lettings & Property Management reviews from tenants

★★★★★ 5/5

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Nice people to deal with

Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and friendly attitude. We have 2 German shepherd dogs which I feel was the reason we were not accepted for any of the properties we viewed. We are a professional couple and able to afford a nice home. Excellent references and able to pay up to a year in advance but were still turned down. People letting their properties mainly want tenants with no pets so the choice is limited. Anyone who has pets will know that good owners would never let their pets go due to landlords not wanting them as they are part of our family. This is not Williams Goodwin's fault. Greg was always friendly and helpful. Hopefully we are settled now but I would definitely recommend people using this estate agent.

Helen · 21 January 2022

★★★★★ 5/5

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Rented a house using the agency

I recently used Williams and Goodwin to rent a house. The staff were lovely. Nadine and other members of the team supported me through it all. Special appreciation to Anton who helped facilitate the moving in and Cai who should me around and answered all my questions. An estate agency of top notch service.

Anthony · 22 May 2024

★★★★★ 5/5

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Helpful and friendly service

My partner and I have just rented a property through Williams & Goodwin. A massive shout out to Emily and Cai who have been super helpful throughout this process and have been prompt with their responses regarding our enquires of the property and also the renting process.

C · 28 June 2024

★★★★★ 5/5

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Wonderful Customer Service

Hilary in the Llangefni office has been so supportive, efficient and helpful throughout my tenancy. She deserves recognition and reward for her professionalism, curtesy and kindness. Thank you Hilary for all your support throughout my tenancy. The company are lucky to have you.

Tracy · 23 May 2024

★★★★★ 5/5

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Highly recommended

The staff were wonderful to work with, They were always pleasant and willing to answer any questions I had throughout the process from viewings to taking up tenancy. They responded to any queries in a quick and professional manner. I highly recommend the team in the Llangefni lettings office. Gwenno went above and beyond to make sure my application was successful and I got the property I wanted, even when the time constraints were very tight. I'm very glad I chose to work with Williams & Goodwin and should I need the services of a letting agent again in the future, I will surely turn to the Llangefni team first.

Neil · 23 December 2016

★★★★★ 5/5

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Excellent Service

We have been a tenant in a rented house which is managed by Williams and Goodwin for the past three years. Initial rental process was managed very well. Ongoing rental also managed to a great standard, any issues or problems are dealt with easily, quickly and effectively. We are always kept up to date with progress. All staff dealt with are very friendly, professional, reliable and helpful. Greg Horsman is our main point of contact and we couldn't ask for anyone better to deal with.

SM · 29 May 2016

★★★★★ 5/5

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All round great support

Currently in my second property though William and Goodwin and cannot thank the staff enough for all their help especially Vanessa Lloyd, Emily Jacobs, Jemma Jones, Hilary O'Neil and Kelvin Frazer who have always extremely helpful and quick to deal with every situation in a pleasant manor, Would like to give a big thanks to Greg Horsman who makes quarterly visits which is always done in a pleasant, professional and friendly manor. I would greatly recommend the service provided though Williams and Goodwin who have made the whole experience as smooth and stress free as possible.

Vicky · 12 May 2016

★★★★★ 5/5

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Excellent very friendly above and beyond!

All the agents in the team in Llangefni were really kind helpful and went out of their way to make our move as smooth as possible. They conversed with both ourselves and my parents (guarantors) in an efficient professional and extremely friendly and helpful manner. They went above and beyond and I cannot thank Gwenno enough! Their welcoming and approachable and friendly manner helped us through the process and made it a lot less stressful. Thank you so much. Keep up the good work! Hannah X

Hannah · 22 March 2016

★★★★★ 5/5

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Fabulous 5 star Williams and Goodwin

Can't fault Williams and Goodwin at all, they have been amazing . It was a big move for us from the West Midlands and in particular Gwenno Griffith has been extremely helpful. As first time private tenants Gwenno has gone above and beyond in explaining the process every step of the way. We are delighted with out new home and new life here in North Wales , all Thanks to Gwenno and Williams and Goodwin x

Karen · 11 May 2016

★★★★★ 5/5

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Excellent Service

Greg and his team have been extremely proactive in finding us the perfect property to rent on Anglesey. Helpful, polite and professional service.

Dave · 17 October 2022

★★★★★ 5/5

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couldn't get a better team

The team have been fabulous in the last 2 years of dealing with them from finding the property to the last inspection. We have dealt with Kelvin & Greg predominantly, they have both been very courteous, polite & efficient. Greg has been our face to face contact and is a credit to the organisation, his people & communication skills could not be bettered. Thank you for looking after us so well.

Anna · 23 July 2016

★★★★★ 5/5

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Excellent service

We have just ended our tenancy with Williams and Goodwin although out landlord wasn't the best....... Gwenno Griffiths and Greg Horsman where brilliant and so helpful!! Gwenno was super quick replying to emails and Greg was always friendly and helpful right from the start of the viewing to the end of tenancy! They both did all they could to help us find somewhere more suitable! Thanks guys :)

Lynda · 20 June 2016

★★★★★ 5/5

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pleasent helpful considerate

This is the first house I have rented. I moved into the property last year 2015. Gwenno is helpful and always has a smile to greet you. Whether I phone or email she responds promptly. She deals with any situation efficiently. Also keeps in contact for any updates if any repairs need attention.

Christine · 16 November 2016

★★★★★ 5/5

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Fantastic service!

Absolutely can’t fault anything about our experience so far with Williams & Goodwin! Everyone I have spoken to on the phone have been so lovely and helpful, and Greg (who showed us our first potential house to rent) was fantastic- extremely lovely and helpful and able to answer every question we had 😊

Kate · 3 February 2022

★★★★★ 5/5

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This is the first experience that me and my partner have had of Williams and Goodwin estate agents and thanks to Lowri, I cannot commend them enough. We have received nothing but support from her throughout the process and she has always gone above and beyond to help us.

Bethan · 31 July 2017

★★★★★ 5/5

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Very helpful

Lowri has been of great help to me this last month with getting both my boiler and my front door lock fixed. She is very helpful and kept me in the loop with getting both issues fixed. Thank you very much for being so understanding and helpful.

Sarah · 7 December 2017

★★★★★ 5/5

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We had loads of help finding a property to rent, especially Gwenno Griffith, and on removing date the agent who talked us through the paperwork. I cant thank them enough and will have no hesitation in recommending Williams & Goodwin.

Alice · 11 August 2016

★★★★★ 5/5

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Very Helpful with anything needed

Excellent service, anything needed it was of no hassle for them to help resolve the issue. Communication was excellent. very friendly. And Gwenno has been more than fantastic and helped me with any query i had quickly and efficiently.

Caron · 1 March 2016

★★★★★ 5/5

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Went out of his way to help

Greg Horsman went to great efforts to help us get viewings at short notice as we were on a tight deadline to find a property to let. He was friendly and professional but not pushy.

Naomi · 16 November 2016

★★★★★ 5/5

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Great!

Lowri and Greg have been excellent to deal with from viewing properties, moving in and beyond.. Any problems or issues I have had, they have dealt with them promptly and professionally. They are always approachable and friendly and I would definitely recommend Williams and Goodwin as letting agents.

KH · 5 December 2017

★★★★★ 5/5

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Brilliant customer service

Eluned was incredibly helpful and accommodating when we began the complex process of renting out a place whilst still living 5 hours away. I would highly recommend renting from Williams and Goodwin.

Tamsin · 17 July 2017

★★★★★ 5/5

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The Positive Experience of Dealing with a Professional Letting Agency

It is a pleasure to know that we can rest easy when it comes to the management of the lovely home in which we live. The way that the Office deals promptly with any problems or queries that we raise is excellent, particularly the quick response that Gwenno Griffith gives each time we have an issue. She is keen to follow through, gets back to us as soon as she can, and always follows up with a check on how the matter has been addressed. We greatly appreciate this. Thank you for allowing us to remain in a warm, safe haven; a place where we have felt safe and secure for almost 9 years and hope to for many more to come.

Shelley · 31 December 2016

★★★★★ 5/5

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Amazing! Excellent! Best Angency I've used!

Before I came to here, I was wary about getting involved with another agency after the drama I had with dafydd hardy. But I'm so glad I choice this and wish I GONE for it the first time I went to start renting. Llangefni Agency for renting our amazing! Supported me through the whole process and made sure I knew what ever small detail was happening. They where so quick ALSO so not a long process either, what many of us hate so I was happy. Since moving into the property Kelly Williams who basically my line if anything wrong or I need to speak to is totally amazing and one of a kind. When I started the process I actually was her first client when she started the job. You would of thought she been in the company for years! Always responsive, excellent customer skills and all round a sweetie and genius lady, always have time for me. So Kelly Williams I just want to say thank you so much for your support and making sure me but also my daughter are happy. Have amazing home! And supported.

Chloe · 15 November 2016

★★★★★ 5/5

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Great, friendly letting agent with a personal touch.

Gwenno and the other staff at Williams & Goodwin have been very helpful from the outset of our property search. Unfortunately we kept missing out on the properties we were interested in but Gwenno would regularly update me with potential new houses fresh on the market. The personal service was great and truly appreciated, especially as the search was honed in to our particular requirements (having a pet a tow for example!). Many Thanks, I look forward to using you for my future property needs.

Ben · 22 July 2016