Trusted Agent profile · Holyhead, Anglesey
Verified
★★★★★
213 reviews across 5 platforms
1 & 2 Market Buildings, Stanley Street, Holyhead, Anglesey, LL65 1HH
Part of Williams & Goodwin The Property People Ltd, see every office.
Williams & Goodwin The Property People Ltd's office in Holyhead, Anglesey, at 1 & 2 Market Buildings, is rated 4.7 out of 5 across 213 reviews on five platforms, including 115 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
115
Reviews on Google
This office
41
Reviews on Facebook
Business-wide
49
Reviews on View Agents
This office
7
Reviews on Trustpilot
Business-wide
1
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ...Read all 27 from sellers
High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ...Read all 17 from buyers
Very happy that we chose Willliams & Goodwin manage our long term let, Anton & team have been extremely professional throughout the process, even when things ...Read the review from landlords
eluned roberts is my agent and I would like to rate her 5 stars for the service she has provided me she is very professional and understanding and a joy to talk ...Read the review from tenants
Leading the Way in Estate Agency: With a remarkable legacy spanning approaching 40 years, Melfyn N Williams and Tim Goodwin have consistently been at the helm of estate agency in their area. They've masterfully blended the convenience of online estate and letting agency with the tangible benefits of high street offices in prime locations. As a company, we hold immense pride in being an integral part of the community we serve. Our dedication and expertise have been acknowledged repeatedly, earning us the distinction of being the leading estate agency, letting agents and auctioneers not only in Wales but across the UK. Our trophy cabinet boasts over 50 major industry awards, a testament to our commitment to excellence. We are the only agency in our area to be handpicked as members of the Guild of Professional Estate Agents, connecting us with approximately 800 offices nationwide. Our mission is simple, to deliver an unrivalled experience in the buying, selling, and letting process, while continually seeking ways to enhance the services we offer in Sales, Lettings and Auctions. We invite you to put us to the test. We want you to have high expectations, and we're committed to surpassing them. Our deep-rooted expertise in the local area enables us to provide a comprehensive range of property services tailored to landlords, tenants, property developers and sellers. We're not just about transactions; we're about creating lasting relationships built on trust and exceptional service.
The Trusted Agent 2026 results for Williams & Goodwin The Property People Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Trusted Agent award
1,170th of 18,569 UK offices
Top 7%
Every review we hold for the Holyhead office, from every platform, shown as written. First names only.
5/5
GoogleWilliams & Goodwin provided a very professional & friendly service during my house purchase. Communication was excellent throughout the process.
Thank you for taking tie to provide a review of the service you received from us. Delighted to be able to help with your purchase. Warm Regards The Team at Holyhead office.
5/5
GoogleWe were very happy with the Caernarfon team. They always got straight back to us and made us feel as though we were their only customer. After the sale they kept mail for the previous owner month after month because they didn’t want to give a forwarding address. An exceptional estate agent.
Thank you
5/5
GoogleVery professional service and high standards highly recommend. Mathew and Rhys have been fantastic keeping us up to date regularly and achieved a stress free sale thankyou we look forward to our next purchase from you in the near future.
Thank you for your 5* review of our team at Holyhead. Regards
5/5
FacebookWilliams & Goodwin provided an excellent service from start to finish. They were so professional throughout the process, they kept me informed regularly and they did everything they could to help move things forward. A huge thanks to the whole team for all your help!
Thank you/Diolch
5/5
View AgentsLong Term let Management
Very happy that we chose Willliams & Goodwin manage our long term let, Anton & team have been extremely professional throughout the process, even when things didn't go as they should with nightmare tenants. Also glad we took up there advice with Landlords insurance.
5/5
GoogleFriendly and efficient staff
Thank you Karl for taking time to provide us with a 5* review. Regards
5/5
View Agentswilliams & goodwyn
eluned roberts is my agent and I would like to rate her 5 stars for the service she has provided me she is very professional and understanding and a joy to talk to, keep up the good work eluned, from Mark rowlands 16 Rhos yr gear holyhead.
Thank you for the 5 star review Mark. I will pass on your kind words to Eluned. Regards,
5/5
GoogleWilliams & Goodwin provided a very professional & friendly service during my house purchase. Communication was excellent throughout the process.
Thank you for taking tie to provide a review of the service you received from us. Delighted to be able to help with your purchase. Warm Regards The Team at Holyhead office.
5/5
Google"We had three valuations of this property and Williams ansd Goodwin were the most professional and gave us the best confidence to go ahead with the sale. They were very accurate with their valuation and were consistantly helpful throughout …
thank you for taking time to review our service. Regards
5/5
View AgentsThank you for going above and beyond!
The staff at Williams and Goodwin were efficient, responsive and did everything they could to help us as a prospective buyer. Bethan in particular really went above and beyond in helping us to overcome any obstacles. Thank you we really appreciated it
Thank you for the 5 star review Jane and for the lovely comments. Best wishes, Matthew
5/5
View AgentsFANTASTIC
Fantastic Company, Brilliant Staff always kept me in the know what was going on, no messing about! Friendly Service and always made to feel welcome at the Office! Highly recommended and house Sold within time scale they said it would. Islwyn
Thank you Islwyn for your lovely comments on our social media site and for taking the time to provide the team with a review.. It has been a pleasure dealing with you and I am glad you are happy with our service. I wish you all the best with your future purchase. Matthew.
5/5
View AgentsVery efficient and quick to help
Friendly and helpful, really listened to what I wanted, very quick and efficient in getting my house on the market
Thank you for your kind words Diana, we are delighted to hear that you found us helpful and efficient. We are committed to helping our clients find their perfect property and it's great to hear that we have been successful in doing that for you.
5/5
GoogleWe recently completed a purchase with Williams and Goodwin and even with all the difficulties in the current climate, we were extremely happy with the service and help we received. …
thank you.
5/5
View AgentsBrilliant estate agents!
Williams and Goodwin were professional and extremely helpful throughout the purchase of my home! Thank you so much!
Thank you for taking the time to provide us with a review Emma. I am glad you found our service professional and helpful. Best wishes. Matthew
5/5
GoogleYour ESTAS Review… "Fantastic personal service for my elderly mother who to be perfectly honest is amazingly strong but the personal professional help support and advice she couldn't of done without "
Thanks - appreciate you taking time to review us on google too.
5/5
View AgentsExcellent Support During Purchase of Property
The team were very friendly, approachable and professional at all times. They were particularly proactive in chasing all parties to ensure that our purchase went through as quickly and smoothly as possible. Many thanks to everyone involved.
Thank you so much for your kind words. Whilst the purchase took a little longer than we anticipated, we 'got there' in the end. Enjoy your new home. Best wishes, Lesley
5/5
View AgentsExcellent service, professional and the communication is brilliant!
Having bought a property through this agency, I can honestly say the service was brilliant! Highly recommend.
Thank you for your comments Keith. The Holyhead team were delighted to help you with your purchase. We wish you all the best for the future and should you require of services again, please do not hesitate to contact us. Regards,
5/5
View AgentsSale of Holborn Close
We, found all the staff at Williams and Goodwin to be very helpful, polite and friendly. They found a buyer in less than a week for us. Overall very happy with the service we have received.
Thank you for giving us the opportunity to offer your property for sale, myself and the team were delighted when we successfully secured a buyer for you in less than 1 week. We would like to thank you once again for using Williams & Goodwin.
5/5
View AgentsExcellent service, agent was on time for all appointments, very pleasant and helpful.
The agent that handled my property purchase was helpful, always on time for viewings and knew what he was talking about,. he went into depth about the property and made my purchase enjoyable...well done !!!!!
Thank you Mr Griffin for such a kind review. It is always reassuring to know that we have provided such a good service to customers. If we can be of any help in the future please don't hesitate to come back to us we would be more than happy to help you. Regards Gemma & Matthew
5/5
View AgentsExcellent
Excellent, informative, punctual , polite and trustworthy. Once the pictures and floor plan was done , our house was on the market in 7 hours and sold 2 days later. Cannot recommend enough
Hi Lynsey, Thank you for passing on such kind words. I am delighted that you provided us with the opportunity to market you home. With our local knowledge and advanced marketing, we found a buyer for you in a very short time frame and as you know, we have also helped you in securing a new property! As always, we will continue to provide a five star service to all our buyers, sellers and landlords and trust that you will recommend us to friends and family. Best wishes Matthew
5/5
View AgentsExcellent.
Selling my property with the Holyhead, Williams& Goodwin office was a pain free and seamless experience, friendly staff that were very helpful and could not have done more . Very happy customer
Vivian, thank you for your kind words and for giving Williams & Goodwin the opportunity to sell your property. We are delighted that you found the service pain/stress free. If we can be of any further assistance to you in the future, do not hesitate to contact us. Many thanks.
5/5
View AgentsOutstanding levels of customer Service
We would highly recommend Williams and Goodwin in Holyhead.. The staff worked extremely hard in an effort to meet our challenging requirements and were courteous and friendly at all times.
Happy to help Julie .
3/5
GoogleSold house quickly, kept informed of progress. However, I was not informed that their fee was exclusive of VAT until much further down the line which is a little underhand and goes against a certain code of conduct;and that was the boss! A learning experience.
5/5
GoogleFantastic service from start to finish
Thank you Gareth for taking time to provide a 5* review of our service. All The best.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Williams & Goodwin The Property People Ltd's Holyhead office has 213 reviews across five platforms: 115 on Google, 41 on Facebook (across the whole business), 49 on View Agents, 7 on Trustpilot (across the whole business), 1 on allAgents.
Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area is rated 4.7 out of 5 across all 213 reviews, and 4.8 out of 5 on Google from 115 reviews.
27 reviews from sellers, rated 4.9 out of 5 on average. For example, Alison wrote: "The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Cath wrote: "High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ..."
Yes. In The Trusted Agent 2026 awards: Williams & Goodwin The Property People Ltd, Anglesey won Trusted Agent.
Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area, 1 & 2 Market Buildings, Stanley Street, Holyhead, Anglesey, LL65 1HH.
