Every review we hold for the Holyhead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe whole experience has gone so smoothly from the moment I contacted Williams and Goodwin to arrange the valuation. The staff are so friendly, informative and had great communication throughout the whole experience. Would highly recommend to everyone.
Erin · 19 July 2025
Agent replied · 2 August 2025
Thank you ever so much for your fantastic review! We're over the moon to hear that your experience with Williams and Goodwin was smooth from start to finish. Our team prides itself on being friendly and communicative, so it's wonderful to know we hit the mark. Your recommendation means the world to us. If there's anything else we can do for you, just give us a shout! 😊
★★★★★ 5/5
View AgentsThere to help
The service received so far from our Agent has been exactly what we need - informative, relevant and individualised to our needs. Living out of the area we are selling our house in has left us feeling a little 'dis-connected' however within the space of time needed to make a call, we are brought up to-date instantly by our Agent Matthew.
Lynn · 16 November 2016
Agent replied · 18 November 2016
Good morning Mrs Daniels.
Thank you very much for taking your time to provide us with some positive feedback. We will continue to keep you up to date at all times and do our very best to ensure the process is pain and stress free.
★★★★★ 5/5
GoogleI've rented the property through Williams and Goodwin, and I must say, the entire staff has been incredibly helpful and professional throughout my tenancy. Specifically, Mr. Anton stands out for his exceptional assistance with maintenance inquiries. Overall, a highly commendable experience with the team at Williams and Goodwin.
Ahmed · 16 March 2025
Agent replied · 18 May 2024
We're absolutely thrilled to read your wonderful review! It's always a pleasure to hear that our team's dedication to providing top-notch service has made a positive impact on your tenancy experience. … More
★★★★★ 5/5
View AgentsWilliams and Goodwin review
The Holyhead branch provided an excell service. The staff were polite, pleasant and very professional. I felt that i was provided with good advice, guidance and support by the branch team. I was confident that the sale of the property was conducted in my best interest as a client. I would most definitely use Williams and Goodwin again in the future and I would highly recommend them to anyone buying or selling a property.
Jamie · 14 December 2023
Agent replied · 16 December 2023
Thank you for the 5 star review Jamie. We are pleased to read that your experience with our Holyhead branch was positive. We are dedicated to providing excellent customer service and we are glad that our team were able to meet your expectations. Thank you for your recommendation and we look forward to assisting you with future services.
★★★★★ 5/5
View AgentsFamily home sale
Me and my family were extremely happy with the service provided by Matthew Griffin, and the team at Holyhead office.
Always prompt with informing us of any updates, and nothing was of too much hassle. Making the sale of a family home less daunting than we first expected, will highly recommend to anyone looking to buy, sell or let.
Anna · 3 February 2017
Agent replied · 7 February 2017
Thank you very much for taking your time to provide me and the Holyhead team with such an excellent rating. I am delighted you found our service a great one. We are always aiming very high when it comes to helping people sell, buy or let. .
As you first anticipated, selling a home, especially a family home which you lived in for many years can be fairly upsetting and stressful however I am glad we made the whole process as smoothly as possible for you..
We wish you and the family all the very best for the future and if we can be of any further help to you, please do not hesitate to contact or dedicated teams throughout Anglesey & Gwynedd.
Thank you
★★★★★ 5/5
GoogleVery happy that we chose Willliams & Goodwin manage our long term let, Anton & team have been extremely professional throughout the process, even when things didn't go as they should with nightmare tenants. Also glad we took up there advice with Landlords insurance.
Mark · 16 March 2025
Agent replied · 23 May 2024
"Thank you for your kind words! We're thrilled to hear that you're happy with our service. Anton and the team are dedicated to ensuring a smooth experience, even in challenging situations. We're also glad our advice on landlord insurance proved helpful. Regards.
★★★★★ 5/5
GoogleGreat company, nice people and great service
Matthew · 13 March 2026
Agent replied · 16 March 2026
Thanks you Matthew for your 5 star review on our team. Appreciated!
★★★★★ 5/5
Googlegreat team ,would highly recommend selling your property with them
Karl · 13 February 2026
Agent replied · 14 February 2026
Thank you so much, Karl, for your 5-star review! 🌟 If you ever need assistance in the future, don't hesitate to reach out. Wishing you all the best! 🏡😊 …
★★★★★ 5/5
GoogleVery pleasant buying experience, sale went much smoother with the help of this agent. Clear communication and very friendly staff.
Simon · 7 November 2025
Agent replied · 12 November 2025
Thank you so much for your glowing review! 🌟 We're thrilled to hear that you had a pleasant buying experience with us. Our team takes pride in ensuring smooth transactions and clear communication, so it's wonderful to know we hit the mark. If you need any further assistance or have questions in the future, feel free to reach out. 🏡😊 …
★★★★★ 5/5
GoogleWe have had a really positive experience from beginning to end and have felt supported the whole way.
Terri · 7 November 2025
Agent replied · 12 November 2025
Thank you for your fantastic review! 🌟 We're delighted to hear that your experience with us was positive from start to finish. Supporting our clients every step of the way is what we strive for, so your feedback means the world to us. If you ever need anything else, we're just a call away. Cheers to new beginnings! 🏠✨ …
★★★★★ 4.2/5
View AgentsHouse Sale
Williams and Goodwin Holyhead have been patient throughout, initially listed the property several years back when unfortunately we had to withdraw from the market due to my father's ill health. Second time round they we happy to list again and did an excellent job lining up prospective buyers very quickly. Getting offers within the first week.
Probate and a couple of other issues complicated the sale which took close to 6 months to complete. However G&W were always there and would follow up on any queries I had.
Mike · 21 October 2022
Agent replied · 1 November 2022
Thank you for taking the time to provide us with a review Mike. It was a pleasure to help you and the family, especially given the difficult circumstances you were facing. Truly appreciate your comments and wish you well. Regards,
★★★★★ 5/5
GoogleThank you Matthew and Williams & Goodwin team for getting our house sold.
Julie · 18 March 2024
Agent replied · 14 July 2023
Thank you Julie for your great feedback and review Regards The Team at WGTPP
★★★★★ 5/5
GoogleFriendly, caring professional staff. Made the whole process of selling my house painless.
Matthew was excellent. I was really impressed with the care he took to present my house to it's best potential. Excellent photos and video. I would highly recommend.
Mandy · 18 March 2021
Agent replied · 24 June 2024
Thank you for taking time to leave a review on the service you received from Matthew and team at our Holyhead office. Appreciate your time. Regards
★★★★★ 1/5
TrustpilotValuation was requested for my…
Valuation was requested for my property,markedly lower than local average for similar properties,and way off 1st valuation.Interestingly the estate agent across the road from them valued the property at the same ridiculously low value.Did a bit of searching on directors in companies house,well very interested to find that The directors of one estate agency ,had previously been directors for the other across the road ,simply search on the names Williams and Goodwin ie find the directors names.Did they really think I would fall for that old dodgy estate agent trick, the two estate agents working together.They were obviously looking either for a quick sale to boost poor cash flow,or had a “friend” with capital who would buy our property only to sell it straight on later for a much higher price splitting the difference between themselves! Strong advice not to sell your property with these greasy articles.
Louise · 26 April 2018
★★★★★ 5/5
GoogleI recently purchased a property with Williams & Goodwin and found them to be very helpful. The staff are also very friendly. I would like to say a big thank you to Mathew who works there. It was all a pleasant experience.
James · 18 March 2020
Agent replied · 18 March 2026
thanks - appreciate your feedback.
★★★★★ 5/5
View AgentsThank you all at Williams and Goodwin - Excellent Service
Thank you for making it possible for us to realize our dream of owning a home. Gemma, Matthew and the person showing us around were all helpful from beginning to the end - thank you for all the support and communication throughout
Sherrie and William
Sherrie · 27 June 2016
Agent replied · 10 September 2016
Hello,
Thank you very much for your kind words. We are delighted that you are happy with your purchase and the service you received. We wish you all the best in the future and if we can be of any assistance to you again whether its buying, selling or letting, do not hesitate to contact us.
Thank you
★★★★★ 5/5
GoogleThanks to W&G we were able to sell and then purchase our forever home. Their service was amazing. Thank you.
Ceri · 23 July 2025
Agent replied · 3 August 2025
Thank you so much for your kind words! We're thrilled to hear that we could help you sell your property and find your forever home. It was a pleasure working with you, and we're delighted that you found our service amazing. If you ever need anything in the future, don't hesitate to reach out. Wishing you all the happiness in your new home! 🏡✨
★★★★★ 5/5
GoogleMatthew, Rhys, Julie and the team at Williams and Goodwin Holyhead made the whole experience selling our property hassle free. …
David · 8 October 2022
Agent replied · 27 June 2024
Thank you Mr Cooper for taking time to comment on the service you experienced from our team at Holyhead. Delighted you are a happy and trust if you need us - we will be able to assist again in the future. Regards
★★★★★ 5/5
GoogleOutstanding by far the best agent i have dealt with 👍👍 …
Antony · 18 August 2025
Agent replied · 8 October 2025
Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you had such a positive experience with us. Your kind words and thumbs up mean the world to our team. If you ever need anything in the future, don't hesitate to reach out. Cheers to more outstanding experiences ahead! 👍😊 …
★★★★★ 5/5
View AgentsGreat Service
Great service and ease of buying. Always there to answer the phone. Rhys was very helpful, would recommend.
Jon · 1 November 2022
Agent replied · 4 November 2022
Thank you Jon. I am pleased you were happy with the service we provided. I will pass on your comments to Rhys.
Many thanks,
Matthew
★★★★★ 5/5
GoogleThe team were happy to take us on for a second time after having to withdraw a few years back due to ill health. They did a great job marketing the property and had numerous viewings lined up in the first week. Patient throughout, easy to deal with and would always follow up on any queries I had. I would recommend them
Mike · 18 March 2023
Agent replied
Thank you Mike for your great feedback on our team at Holyhead. Truly appreciate your comments and wish you well. Regards
★★★★★ 5/5
View AgentsGood communication at all stages of the sale
Would like to say a special thank you to Gemma at the Holyhead office for her excellent communication through all stages of the selling process, particularly the latter stages where things could very easily have fallen through.
Julian · 1 August 2016
Agent replied · 19 January 2017
Hello Julian,
Thank you for taking your time to provide us with the positive feedback. We would like to thank you for providing us with the opportunity to work with with you and are delighted that we were able to help you reach your goal. We trust that you will recommend us to friends, family and colleges.
Once again thank you very much and we wish you all the best with the future.
★★★★★ 5/5
GoogleMatthew and Rhys at Williams Goodwin Holyhead-Always available,very affable chaps and very good at their jobs.My best Wishes Valley Dentist Lourens Bester
LV · 18 March 2022
Agent replied
Thank you so much for taking time to review our Holyhead office and the service received from Matthew and Rhys in particular. Will ensure your kind words are passed on. Regards
★★★★★ 5/5
GoogleA great estate agent that go the extra mile to make sure our sale went through with no fuss or delays.
Matthew · 25 March 2025
Agent replied · 26 March 2025
Thank you so much for your fantastic review! We're thrilled to hear that you had a smooth and fuss-free experience with us. Going the extra mile for our clients is what we strive for, and it's wonderful to know that it made a difference in your sale process. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Wishing you all the best in your new home!
Warm regards,
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
