17 reviews from buyers, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents5* service!
High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service overall was impeccable. We were kept in the loop every step of the way, and the staff went over and above to accommodate our needs (including our requests to view the new property several times along the way, thanks Charlotte!). I would highly recommend Williams and Goodwin to anyone in the local area. Thanks again guys!
Cath · 17 December 2024
Agent replied · 17 December 2024
Dear Cath,
We're delighted to hear your experience was exceptional from start to finish! The team are thrilled to receive your commendation and grateful for the opportunity to assist you. Your recommendation is the highest praise, and we look forward to serving the local community with the same dedication. Thank you for trusting Williams and Goodwin with your property journey!
Warm regards,
Williams & Goodwin The Property People - Holyhead
★★★★★ 5/5
View AgentsKerry Hodgson - Fantastic Agent!!!
I'm delighted to share my outstanding experience with Kerry Hodgson during my recent house purchase. Kerry's expertise and dedication were truly exceptional.
Her in-depth knowledge of the local market helped me find the perfect property, while her attention to detail ensured I made an informed decision. Kerry's communication was impeccable throughout the process, promptly addressing all my questions and concerns.
Her negotiation skills were impressive, securing a fair price and smoothly navigating potential obstacles. Kerry went above and beyond, offering valuable advice on various aspects of homeownership.
Thanks to Kerry's hard work and genuine commitment to my satisfaction, the entire process was smoother and less stressful than I ever imagined. I now own my dream home, largely due to Kerry's exceptional service.
I wholeheartedly recommend Kerry Hodgson to anyone looking to purchase a property. Her professionalism and genuine care make her an invaluable asset in the real estate world.
Rhys · 9 October 2024
Agent replied · 17 December 2024
Dear Rhys,
Thank you for your glowing review. We're thrilled to hear about your positive experience with Kerry. Her commitment to client satisfaction shines through in your home-buying journey. We'll be sure to pass on your kind words. Congratulations on your new home, and we're always here for any future needs!
Best wishes,
Williams & Goodwin The Property People - Holyhead
★★★★★ 5/5
View AgentsFirst-Time Buyer Experience
I cannot recommend or thank Williams&Goodwin Holyhead Branch enough for their supported and guidance as I bought my first home. From the friendly viewing accompanied by Jamie to the continued reassurance, communication and updates from Charlotte, the team were so approachable and professional throughout. Buying your first home can be a terrifying prospect, but Williams&Goodwin were always happy to help, and resulted in me obtaining my keys after a mere 9 weeks! Really impressed!
Sara · 20 May 2024
Agent replied · 7 June 2024
Dear Sara,
Thank you so much for your kind words and wonderful review! It was our pleasure to support you through your first home purchase. Jamie, Charlotte, and the entire Holyhead Branch team are delighted to hear about your positive experience. We're thrilled we could make the process smooth and are grateful to have been part of your milestone. Wishing you all the best as
★★★★★ 5/5
View AgentsCharlotte
Myself and my partner have just purchased our first property with Williams&Goodwin. We had our viewing with Charlotte and she has been our main point of contact throughout this whole process. She has gone above and beyond when we have had any queries and has made this whole process less stressful. We cannot thank her enough.
Mary · 13 June 2024
Agent replied · 9 July 2024
Dear Mary, Thank in advance for your kind words and five-star review! We're thrilled to hear about your positive experience with Charlotte and the peace of mind she brought to your first property purchase. Your gratitude has been shared with her and the team. Congratulations on your new home, and if there's anything more we can do for you in the future, please don't hesitate. Kind regards, Williams & Goodwin - Holyhead.
★★★★★ 5/5
View AgentsMatthew Griffin Review
We were viewing properties to buy through Williams and Goodwin. Matthew showed us three properties in varying stages of presentation and efficiently highlighted the good points and features of them all. He was curtious, polite and respectful to my wife and I at all times. Viewing properties can be quite trying at times but Mathew help us in this in a professional manner. Well done.
Jonathan · 8 September 2016
Agent replied · 10 September 2016
Good morning Mr Rushton,
It was lovely to meet you both and I thank you very much for your kind feedback.
I wish you all the best with your property search and if I can be of any further assistance to you in the future, please do not hesitate to contact me.
Thank you
Matthew
★★★★★ 5/5
View AgentsThank you all at Williams and Goodwin - Excellent Service
Thank you for making it possible for us to realize our dream of owning a home. Gemma, Matthew and the person showing us around were all helpful from beginning to the end - thank you for all the support and communication throughout
Sherrie and William
Sherrie · 27 June 2016
Agent replied · 10 September 2016
Hello,
Thank you very much for your kind words. We are delighted that you are happy with your purchase and the service you received. We wish you all the best in the future and if we can be of any assistance to you again whether its buying, selling or letting, do not hesitate to contact us.
Thank you
★★★★★ 5/5
View AgentsGreat Service
Great service and ease of buying. Always there to answer the phone. Rhys was very helpful, would recommend.
Jon · 1 November 2022
Agent replied · 4 November 2022
Thank you Jon. I am pleased you were happy with the service we provided. I will pass on your comments to Rhys.
Many thanks,
Matthew
★★★★★ 5/5
View AgentsFriendly and very helpful
On most occasions, I spoke with Leslie on the phone. She was helpful and most importantly, communicative. She offered assistance if we needed it, at every stage and made our purchase of Siop Farm, Four Mile Bridge, go swiftly and smoothly.
As first time buyers, we had been led to believe by others that buying a house was a huge, up hill struggle but in fact we found the exact opposite.
Hopefully my husband and I will never have to buy another house in our life time but if we did, then we would choose to Williams and Goodwin to help us do it.
Susan · 15 August 2016
Agent replied · 27 January 2017
Good morning,
Lesley and the Holyhead team would like to thank you for taking your time to provide us with a review. We do our very best to make sure our buyers and sellers receive a 5 Star service from start to finish. Buying your first property can be a stressful process however we are delighted that everything went through as smooth as possible.
Kind regards
Matthew and the Holyhead team.
★★★★★ 5/5
View AgentsVery helpful and supportive
Bethan was amazing. Very helpful and easy to talk too.
She always phoned back when she said she would. She kept in touch and gave regular updates.
Carly · 15 March 2018
Agent replied · 1 November 2022
Thank you for the review Carly. Glad you found the service helpful. Regards, Matthew.
★★★★★ 5/5
View AgentsThank you for going above and beyond!
The staff at Williams and Goodwin were efficient, responsive and did everything they could to help us as a prospective buyer. Bethan in particular really went above and beyond in helping us to overcome any obstacles. Thank you we really appreciated it
Jane · 30 March 2017
Agent replied · 1 November 2022
Thank you for the 5 star review Jane and for the lovely comments. Best wishes, Matthew
★★★★★ 5/5
View AgentsBrilliant estate agents!
Williams and Goodwin were professional and extremely helpful throughout the purchase of my home! Thank you so much!
Emma · 2 November 2022
Agent replied · 4 November 2022
Thank you for taking the time to provide us with a review Emma. I am glad you found our service professional and helpful.
Best wishes.
Matthew
★★★★★ 5/5
View AgentsExcellent Support During Purchase of Property
The team were very friendly, approachable and professional at all times. They were particularly proactive in chasing all parties to ensure that our purchase went through as quickly and smoothly as possible. Many thanks to everyone involved.
SR · 2 March 2017
Agent replied · 7 March 2017
Thank you so much for your kind words. Whilst the purchase took a little longer than we anticipated, we 'got there' in the end. Enjoy your new home. Best wishes, Lesley
★★★★★ 5/5
View AgentsExcellent service, professional and the communication is brilliant!
Having bought a property through this agency, I can honestly say the service was brilliant! Highly recommend.
Keith · 1 November 2022
Agent replied · 4 November 2022
Thank you for your comments Keith. The Holyhead team were delighted to help you with your purchase. We wish you all the best for the future and should you require of services again, please do not hesitate to contact us.
Regards,
★★★★★ 5/5
View AgentsExcellent service, agent was on time for all appointments, very pleasant and helpful.
The agent that handled my property purchase was helpful, always on time for viewings and knew what he was talking about,. he went into depth about the property and made my purchase enjoyable...well done !!!!!
Keith · 8 April 2016
Agent replied · 13 June 2016
Thank you Mr Griffin for such a kind review. It is always reassuring to know that we have provided such a good service to customers. If we can be of any help in the future please don't hesitate to come back to us we would be more than happy to help you.
Regards
Gemma & Matthew
★★★★★ 5/5
View AgentsOutstanding levels of customer Service
We would highly recommend Williams and Goodwin in Holyhead..
The staff worked extremely hard in an effort to meet our challenging requirements and were courteous and friendly at all times.
Julie · 20 January 2017
Agent replied · 23 January 2017
Happy to help Julie .
★★★★★ 5/5
View Agentsfantastic service could not fault
Gemma took the time and effort to help us did not rush us when we did view homes to buy ,
COLIN · 11 May 2016
Agent replied · 13 June 2016
Mr Smart
Thank you for going to the trouble of reviewing our service.. We at Williams & Goodwin pride ourselves in customer service to help you find a property that is right for you.
We wish you all the happiness in your new venture,
Regards
Gemma
★★★★★ 5/5
View AgentsRating only, no written review.
CS · 11 May 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
