Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area reviews

★★★★★ 5/5

Google

Fantastic service provided by Charlotte. Easy going from start to finish. Always on hand to help chasing.

Alex · 17 January 2026

★★★★★ 5/5

View Agents

Very capable and professional agents

I have nothing but good things to say about the agents in Holyhead. After a difficult family time, Jamie and Matthew made things very easy for me. From Valuation, to marketing the property, doing all my viewings with feedback from very viewing to negotiating a price and ultimately closing the sale. Professional service, I was well informed at all times. Would highly recommend.

Sarah · 19 May 2024

★★★★★ 5/5

Google

Would be delighted to recommend them. Very professional service, arranged lots of early viewings resulting in early buyers. Lovely staff who were helpful & supportive throughout.

Ann · 30 September 2026

★★★★★ 5/5

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Charlotte

Myself and my partner have just purchased our first property with Williams&Goodwin. We had our viewing with Charlotte and she has been our main point of contact throughout this whole process. She has gone above and beyond when we have had any queries and has made this whole process less stressful. We cannot thank her enough.

Mary · 13 June 2024

★★★★★ 5/5

Google

The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell my father's bungalow to support his residential care. Although Jamie and …

Alison · 13 March 2025

★★★★★ 5/5

Google

Overall a pretty seamless process. The agent was responsive and helpful which, since we were selling from overseas, was much appreciated. There was a fair amount of communication on various topics and the agent was quick to come back to us or to present any queries from the purchaser. A pretty hassle free, low stress sales process which is exactly what we wanted.

Kip · 10 October 2023

★★★★★ 5/5

Google

My recent experience with Williams & Goodwin Holyhead has a pleasure due to the excellent service Charlotte provided. Communication was excellent and she was very informative and attentive to any queries I had. I couldn't ask for a better Estate agent. Thank you!

Alan · 8 October 2024

★★★★★ 4.7/5

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Excellent Service

Williams and Goodwin Holyhead to sell two properties. Found the service to be professional and friendly. The latest sale was handled by Charlotte who was extremely professional and committed in ensuring the sale completed. I will certainly use them again and would not hesitate in recommending them.

Philip · 30 May 2024

★★★★★ 5/5

Google

Excellent service provided throughout the process from the initial enquiry contact to completion.

Gavin · 15 September 2026

★★★★★ 5/5

Google

I have now bought, sold & rented through Williams & Goodwin and would definitely recommend. Absolutely fantastic service with a special shout out to the Holyhead branch - an excellent team who go above and beyond to help and keep you informed.

Lucy · 3 February 2026

★★★★★ 5/5

Google

amazing service, I would 100% recommend!

Pippa · 3 October 2026

★★★★★ 5/5

Facebook

Williams & Goodwin offer a very professional service along with a friendly approach that gives you the confidence that the sale of your house is in the right hands. Matthew was very helpful throughout the sale, from the initial meeting through to completion. He communicated very well and always ensured we were kept up to date with all aspects of the sale. We were particularly impressed in how quickly our house was valued, photos taken and then the house being put on the market, and even more impressed that a sale was done within 24 hours of being put on the market. Both myself and my wife would highly recommend Matthew and the rest of the team at Williams & Goodwin, they are committed, knowledgeable and motivated in all aspects of their work.

Gareth · 10 May 2019

★★★★★ 5/5

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Excellent service!!

Williams & Goodwin offer a very professional service along with friendly approach that gives you the confidence that the sale of your house is in the right hands. Matthew was very helpful throughout the sale, from the initial meeting through to completion. He communicated very well and always ensured we were kept up to date with all aspects of the sale. We were particularly impressed in how quickly our house was valued, photos taken and then the house being put on the market, and even more impressed that a sale was done within 24 hours of being put on the market. Both myself and my wife would highly recommend Matthew and the rest of the team at Williams & Goodwin, they are committed, knowledgeable and motivated in all aspects of their work.

Lynne · 10 May 2019

★★★★★ 5/5

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Excellent professional service

After deciding to put our house on the market, and knowing very little of the process, we contacted Williams & Goodwin, who were very professional and made us aware of all the information we needed, Matthew came round and gave us a valuation, the house was quickly photographed and put on the market, and to our huge surprise it was sold in a week!! Matthew, Rhys and the Holyhead team kept us informed all the way through the process all the way to completion and my wife and I can’t thank them enough for there help

Martin · 2 October 2018

★★★★★ 5/5

Google

Everything was made very easy for me as a fort time buyer. I didn't know much of the process before starting but I was given plenty of help and time for everything. Everyone was really nice and helpful to me and I couldn't recommend Williams & Goodwin enough.

Alex · 10 October 2023

★★★★★ 5/5

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Williams and Goodwin Holyhead

Highly recommend. From Matthew attending our property and creating a value, to Julie following up the sale to the very end. Highly recommend, wouldn't to else where and looking forward to use you again in the future. Thanks Julie for everything you did for us, you truly went above and beyond and we will always be forever greatful

Lydia · 4 November 2022

★★★★★ 5/5

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Can't fault William Goodwins.

I am very pleased with the service I have received in selling my apartment from Matthew and everyone else I have dealt with at William Goodwin. Matthew was very professional, pleasant and helpful. I felt he listened to me and gave me good advice. In fact my apartment was sold within a few days for a bit more than the asking price so everyone involved clearly did an excellent job. I would definitely use them again.

Jane · 17 February 2017

★★★★★ 5/5

Google

Jamie was really helpful in finding us our first home! We had a few tricky things come up with vendors but all the staff were kind, supportive and honest and made buying a house a smooth experience.

Lily · 18 March 2024

★★★★★ 5/5

Google

Amazing service Charlotte & Jamie

Jan · 10 June 2025

★★★★★ 5/5

Google

Excellent customer service from Matthew and the team!

Claire · 8 April 2025

★★★★★ 5/5

View Agents

Friendly, professional service

Matthew and his team in Holyhead managed to sell our property within days of being placed on the market. Communication throughout the process was excellent with Maisie keeping us updated on all offers as they were being received. Sale went through with minimal interaction on our behalf.

Antony · 7 November 2022

★★★★★ 1/5

Trustpilot

Appalling Experience, Unprofessional and Unethical Practices

I had a deeply disappointing experience with this agency after making an offer on a property they listed. My initial offer was accepted by the vendor, but communication completely broke down when the agent went on holiday without warning or handover. Days later, I was told another party had made a higher offer and was asked to increase mine, despite already having an agreement in place. Reluctantly, I raised my offer significantly, which was then accepted. I was assured the property was off the market. However, after expressing concerns about the agency’s conduct in a formal complaint, met with a dismissive and unhelpful response from their manager, I was abruptly informed the vendor had accepted another offer and the property was sold. This agency demonstrated a shocking lack of professionalism, transparency, and basic courtesy. Their handling of the process was both emotionally and financially distressing. I will never deal with them again and would strongly advise others to be extremely cautious.

Ian · 23 May 2025

★★★★★ 1/5

allAgents

"Appalling Experience, ..."

Appalling Experience, Unprofessional and Unethical Practices I had a deeply disappointing experience with this agency after making an offer on a property they listed. My initial offer was accepted by the vendor, but communication completely broke down when the agent went on holiday without warning or handover. Days later, I was told another party had made a higher offer and was asked to increase mine, despite already having an agreement in place. Reluctantly, I raised my offer significantly, which was then accepted. I was assured the property was off the market. However, after expressing concerns about the agency’s conduct in a formal complaint, met with a dismissive and unhelpful response from their manager, I was abruptly informed the vendor had accepted another offer and the property was sold. This agency demonstrated a shocking lack of professionalism, transparency, and basic courtesy. Their handling of the process was both emotionally and financially distressing. I will never deal with them again and would strongly advise others to be extremely cautious.

IP · 23 May 2025

★★★★★ 5/5

View Agents

Matthew Griffin Review

We were viewing properties to buy through Williams and Goodwin. Matthew showed us three properties in varying stages of presentation and efficiently highlighted the good points and features of them all. He was curtious, polite and respectful to my wife and I at all times. Viewing properties can be quite trying at times but Mathew help us in this in a professional manner. Well done.

Jonathan · 8 September 2016