5/5
GoogleFantastic service from start to finish
Agent replied · 12 April 2023
Thank you Gareth for taking time to provide a 5* review of our service. All The best.
Trusted Agent profile · Holyhead · Anglesey
Verified
Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area reviews
★★★★★
213 reviews across 5 platforms
1 & 2 Market Buildings, Stanley Street, Holyhead, Anglesey, LL65 1HH
Part of Williams & Goodwin The Property People Ltd, see every office.
Williams & Goodwin The Property People Ltd's office in Holyhead, Anglesey, at 1 & 2 Market Buildings, is rated 4.7 out of 5 across 213 reviews on five platforms, including 115 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
115
Reviews on Google
This office
41
Reviews on Facebook
Business-wide
49
Reviews on View Agents
This office
7
Reviews on Trustpilot
Business-wide
1
Reviews on allAgents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers27 reviews
The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ...Read all 27 from sellers
Buyers17 reviews
High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ...Read all 17 from buyers
Landlords1 review
Very happy that we chose Willliams & Goodwin manage our long term let, Anton & team have been extremely professional throughout the process, even when things ...Read the review from landlords
Tenants1 review
eluned roberts is my agent and I would like to rate her 5 stars for the service she has provided me she is very professional and understanding and a joy to talk ...Read the review from tenants
About Williams & Goodwin The Property People Ltd Holyhead
Leading the Way in Estate Agency: With a remarkable legacy spanning approaching 40 years, Melfyn N Williams and Tim Goodwin have consistently been at the helm of estate agency in their area. They've masterfully blended the convenience of online estate and letting agency with the tangible benefits of high street offices in prime locations. As a company, we hold immense pride in being an integral part of the community we serve. Our dedication and expertise have been acknowledged repeatedly, earning us the distinction of being the leading estate agency, letting agents and auctioneers not only in Wales but across the UK. Our trophy cabinet boasts over 50 major industry awards, a testament to our commitment to excellence. We are the only agency in our area to be handpicked as members of the Guild of Professional Estate Agents, connecting us with approximately 800 offices nationwide. Our mission is simple, to deliver an unrivalled experience in the buying, selling, and letting process, while continually seeking ways to enhance the services we offer in Sales, Lettings and Auctions. We invite you to put us to the test. We want you to have high expectations, and we're committed to surpassing them. Our deep-rooted expertise in the local area enables us to provide a comprehensive range of property services tailored to landlords, tenants, property developers and sellers. We're not just about transactions; we're about creating lasting relationships built on trust and exceptional service.
Awards
The Trusted Agent 2026 results for Williams & Goodwin The Property People Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Trusted Agent award
Williams & Goodwin The Property People Ltd, Anglesey
1,170th of 18,569 UK offices
Top 10%
Reviews
Every review we hold for the Holyhead office, from every platform, shown as written. First names only.
Google5/5
GoogleReally helpful and knowledgeable team in Holyhead branch. Professional, courteous service.
Agent replied
Thanks Dan for your 5* review and kind words. Hopefully our values of integrity, honesty and knowledge/professionalism is paying off with good old fashion customer service. Regards
1/5
TrustpilotTerrible Company!
Absolutely disgusting company! Nothing but issues with them as a Tennant throughout my tenancy, and then at the end they tried to claim for absolutely everything possible through the deposit scheme - meaning my deposit has been locked for weeks. I strongly advise that you keep well clear of this company!!
5/5
GoogleAlways quick to provide regular updates & encouragement during the buying process.
Agent replied · 5 July 2026
Thank you Julia for your kind review. Appreciate. Regards The Team at Williams & Goodwin
5/5
View Agentsfantastic service could not fault
Gemma took the time and effort to help us did not rush us when we did view homes to buy ,
Agent replied · 13 June 2016
Mr Smart Thank you for going to the trouble of reviewing our service.. We at Williams & Goodwin pride ourselves in customer service to help you find a property that is right for you. We wish you all the happiness in your new venture, Regards Gemma
1/5
FacebookCould actually show up for viewings. Standing people up is extremely unprofessional and totally unacceptable.
Agent replied
Dear Alan, please could you kindly contact our Bangor office on 01248 355333 regarding your appointment, kind regards
5/5
GoogleGreat pub with great ale and food
Agent replied · 5 July 2026
Thanks - not us though.....
5/5
Googlein process of my rental
Agent replied · 5 July 2026
thank you
5/5
Facebookall staff were fantastic during the process of selling and buying our property.
Agent replied · 30 April 2023
I must confess that surely she is a skilled professional trader and the best among all, as her clients all said, I saw so many positive reviews about MRS. Kirkland Tina, and she managed my account after I Invested $1000 and got a successful withdrawal of $15,200 within few days of my investment, up-till now am still so shocked and surprised "It always seems impossible until it’s done"., with MRS. Kirkland Tina crypto your hard-earned money is 100% secured/Safe trust me you have nothing to lose or to be scared of at all, You can contact her via Email:kirklandtina7@gmail.com WhatsApp: +1 (970)638-3982
5/5
GoogleGood service delivery
Agent replied
thanks
5/5
View AgentsTailored approach and thoughful
Helpful and communicative. Tailored approach saves a lot of time.
Agent replied · 17 November 2016
Thank you for taking the time to provide us with feedback., Williams & Goodwin strive to provide excellent customer service to all clients and customers, whether it is helping you to buy, sell or let. If you need to discuss the marketing of your property in the future or if you need some information, feel free to contact our friendly staff again.
5/5
GoogleRating only, no written review.
Agent replied · 14 August 2026
Thank you for your 5* Review. All the best.
5/5
GoogleRating only, no written review.
Agent replied · 11 August 2026
Thank you for the 5* review - appreciated
5/5
GoogleVery good service. Friendly staff
Agent replied · 5 July 2026
Thanks for your kind review
5/5
GoogleRating only, no written review.
Agent replied · 25 July 2026
Thank you for your 5 star review! Regards
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
1/5
GoogleWas shown around a rental property and after three weeks still no word from any of the staff. House now gone to someone else. Non existent customer service skills. Avoid at all costs
5/5
GoogleGreat Service
Agent replied · 4 June 2026
Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear that you enjoyed our service. Your kind words truly make our day and motivate us to keep delivering the best experience possible. If there's anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again soon!
5/5
FacebookThink they are wonderful, recently bought a house with them and they made things very easy . Thank you to all the staff at the Holyhead branch .x
5/5
GoogleRating only, no written review.
Agent replied · 14 February 2026
Thank you Susan, for your 5-star review! Wishing you all the best! 🌟 …
5/5
Facebookexcellent service . full assistance with the sale of property. friendly staff top marks .
5/5
Facebookvery professional and kept in touch regularly when selling my property
5/5
GoogleRating only, no written review.
Agent replied · 1 August 2025
"Thank you for the 5-star rating! Much appreciated. It's great to know you had a great experience with us. Please feel free to let us know if you need our help again sometime. Looking forward to seeing you again soon!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Questions about Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
What do sellers say about Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area?
27 reviews from sellers, rated 4.9 out of 5 on average. For example, Alison wrote: "The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ..."
What do buyers say about Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area?
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Cath wrote: "High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ..."
Has Williams & Goodwin The Property People Ltd won any awards?
Yes. In The Trusted Agent 2026 awards: Williams & Goodwin The Property People Ltd, Anglesey won Trusted Agent.
