Fewer than five reviews have been left on The Trusted Agent here in the last 24 months, so every review is shown.
Every review we hold for the Finchley Central office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSurprising and Grateful Journey
My wife and I must have to express our great appreciation and thanks to Mr. David Mitchell of Martyn Gerrard.It is indeed a long and tough process in buying our house. My wife and I are very much frustrated with some issues related to the vendor and thinking to quit the purchasing stopping the exchange of contract.David has been, in many instances and even cancelling his annual leaves, kindly coordinating, negotiating and providing his professional advice and perspectives to us that keeps the deal to continue and finally done. Without his input, the long time spent in the process would have been wasted.We are much delighted that it is now settled and looking forward to moving into our first house in UK.
Chris · 6 June 2023
Agent replied · 4 July 2023
Dear Chris, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotVery smooth process
Very smooth process helped by great communication by our agent Mittio. Mittio also went the extra mile by allowing us to come to the office on a Saturday as it was more convenient for my partner and I.
Adam · 7 August 2026
Agent replied · 25 September 2026
We are absolutely thrilled to hear about your smooth process and great communication with Mittio. Thank you for sharing your experience with us.
★★★★★ 5/5
TrustpilotWai Lee block management for Waddington…
Wai Lee block management for Waddington Close is just the best!! He gets the jobs done!! Since he has been block management about 18 months now hd has done soo much…having all the communal ares painted, all new doors on out bin sheds as well as new locks for them, new door steps for our main front door!! He listens to us and what needs to be done he does it!! Very happy lady 😉
Diane · 11 October 2023
Agent replied · 18 October 2023
Dear Diane, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service.Wai will be glad to hear this. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotZoe was helpful throughout our whole process!
Zoe was helpful throughout our whole process. As this was a new process due to recent changes in the rental laws, she made everything as smooth and straightforward as possible.
M · 11 June 2026
★★★★★ 5/5
TrustpilotExcellent advice and very effective teamwork
Having changed agents I have a good comparitive view and I can honestly say MG were incredibly impressive right from the start. The speed with which all the details were organised and the sophisticated use of technology to the efficiency of the people in the office up to and including Jenna, office manager, made the listing and viewing and administyration process was speedy and efficient. A good number of viewings were achieved and after two well handled price reductions a well qualified buyer made an acceptable offer. We are waiting to agree an exchange date so the sale can proceed.Specifically I would like to highlight the skills of Raphael Spiro Barrett, Senior Sales Negotiator who was my main contact and the quality service from Raph and his team. He has provided excellent advice all the way through and has guided the sale effectively, hopefully to conclusion very soon. Raphael and the whole MG team have been a pleasure to work with. Thanks to all of you
Paul · 24 May 2023
Agent replied · 4 July 2023
Dear Paul, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our East Finchley office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
GoogleVery professional team, Zlat was extremely polite and helped me out with my query immediately. Highly recommend 'Martyn Gerrard' agency!
Julia · 13 December 2025
Agent replied · 13 April 2026
We are honoured to hear Zlat provided excellent professional service. Your recommendation means everything to us!
★★★★★ 5/5
TrustpilotDeclan worked really hard on the sale…
Declan worked really hard on the sale of our flat, and even though we encountered a lot of stumbling blocks he was continuously pushing it along to get it over the line. Declan is a very friendly estate agent and we enjoyed dealing with him, both in the sale of our flat and the purchase of our home, always being very easy to get hold of and communicating openly with us. Thanks so much Martyn Gerrard and Declan for the hard work and effort you put into this!!
Michaela · 9 May 2023
Agent replied · 4 July 2023
Dear Michaela, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 4/5
TrustpilotCompetent team delivering results
We worked with a very competent team, specifically Jenna (manager) and Gabriela (our agent), who were the main members involved in the sale of our property. Jenna is knowledgeable about market pricing and made a fair assessment of the potential premium pricing as well as achievable market pricing. Gabriela, our main contact did not waste our time with constant viewing for the sake of creating traffic but was instead deliberate with selecting the right prospects leading to the final conclusion on the sale. She was attentive, responsive and nothing less than friendly throughout the whole process. We appreciate the collaboration and would choose MG again.
Yusuf · 27 April 2023
Agent replied · 4 July 2023
Dear Yusuf, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our East Finchley office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExceptional service provided by Mittio Mohammadian
Mittio was professional, friendly and went out of his way with his dealings with me for my property when it came to his role in lettings from start to finish. He kept me updated at all times and was responsive to any queries I had. He has exceptional negotiation and communication skills. He negotiated the rental and timing for moving in of tenants per my requirements. I highly recommend the services of Mittio.
Beejal · 26 April 2025
★★★★★ 5/5
TrustpilotI’m so impressed I will definitely use them again
I’m so impressed with Scott and the Finchley team, they have been fantastic to work with. Great on communication, incredible photography and video marketing to sell our house. They are really on it when it comes to every step of the process, especially with bringing in potential buyers. Super honest and no false promises which I love. I will definitely be using them again in the future and recommending them to friends and family.
Jenna · 30 September 2023
Agent replied · 6 October 2023
Dear Jenna, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotWayne Ellis is great
Wayne Ellis is great. Friendly, knowledgeable, helpful - just the kind of person you want to have as you slog through the stressful process of finding and securing a new flat. Wayne was helpful throughout all stages of the process, for which I am very grateful.
AK · 22 January 2026
★★★★★ 5/5
TrustpilotScott and team recently took on the…
Scott and team recently took on the challenge of selling my rental property - I requested private sale only and gave them a two-week window. Scott was brilliant at nevigating a difficult situation with limited access to the house. The team arranged 8 viewings for a 2.5hour window and I received two cash offers. The house is now under offer and Scott and Jatin continue to be fully hands on and provide around the clock service. Scott has previously helped sell two of our properties and in both cases we achieved record prices and the process was as smooth as possible. That's why I didn't hesitate to turn to Martyn Gerrard this time round. I highly recommend Scott and team.
F · 16 March 2023
Agent replied · 4 July 2023
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Finchley Central office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with Mittio during my letting process. He was professional, approachable, and genuinely understanding of my current financial situation. Rather than simply dismissing my circumstances, he took the time to listen and worked with me to find a suitable solution.
Ioanna · 30 May 2026
Agent replied · 11 June 2026
Thank you for your great review!
★★★★★ 5/5
TrustpilotAn excellent experience
An excellent experience. Very good local knowledge and knowledge of the market. Scott is very clear both in his valuations and in the process. Manages the team really well. They have an excellent process because they have a very large database of potential serious buyers and sell off market as well as advertised. They really doubled down as a team to find me a buyer in a matter of days in a relatively challenging market. Shuhan was always available with any conveyancing queries. Some original ideas, for instance, a WhatsApp group, use of Instagram. Altogether, of the best agents I’ve worked with and certainly the best ones in Finchley.
Miriam · 28 February 2023
Agent replied · 18 September 2023
Dear Miriam. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Finchley office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExtremely Prompt, Friendly & Positive
I've been searching for a property for a couple of months now, but I haven't come across an agency that communicates with the client to this level via calls, email & text ensuring that the set date/time are convenient before the viewing. On the viewing date I arrived a couple of minutes earlier to find the agent already waiting outside with a welcoming warm smile. Jodie showed us around the property highlighting all its strengths & positive factors as if it was her own property for rent. Although the property didn't tick some of my basic wants, I explained to Jodie what I was looking for as I knew for a fact it's not easy to find such a positive agent who took great interest in the client's need as if it was their own. I truly believe that Martyn Gerrard Estate Agents are reliable, friendly & offer an amazing customer service. Thank you Jodie Roach-Stewart for such a positive experience.
Fatima · 17 February 2023
Agent replied · 18 September 2023
Dear Fatima. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Muswell Hill office wishes you the best of luck and looks forward to working with you in the future.
★★★★★ 5/5
TrustpilotGreat experience dealing with Alex!
Had a great experience dealing with Alex at Martyn Gerrard. His communication was excellent, and he is always professional, helpful and responsive. He made my experience very pleasant. Highly recommend!
Jay · 3 September 2026
Agent replied · 4 July 2023
Hi Jay, we are honoured to hear about your great experience dealing with Alex. Thank you for recommending us!
★★★★★ 5/5
TrustpilotGreat Service!
My flat had been unoccupied for several weeks when I advertised it exclusively with a local agent. I decided to give Martyn Gerrard a go after reading the great reviews. It was such a good decision. They rented it within a week of having it on their books, and to the best tenants I have ever had. Zoe is brilliant, she gives great advice and is an excellent middle-man between me as landlord and my tenants. I would highly recommend this estate agent.
Mr · 22 January 2023
Agent replied · 18 September 2023
Dear Simon. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Barnet office wishes you the best of luck and looks forward to working with you in the future.
★★★★★ 5/5
TrustpilotGreat experience
Even though I did not end up choosing the property, I would have to say that the estate agents at Martyn Gerrard were very easy to talk to and extremely helpful with all my queries. I was constantly updated with information and kept in the loop for new lettings. I recommend them for anyone looking to rent a property.
Adriano · 18 January 2026
Agent replied · 26 January 2026
Your positive experience is greatly appreciated. Thank you for sharing your feedback.
★★★★★ 5/5
TrustpilotI would like to thank your agent
I would like to thank your agent, Oliver McDonald for his mindful services from finding suitable flats, arranging flats viewing to follow-up services, I have a very pleasant experience with Martin Gerrard Estate Agents, Oliver was very helpful, attentive, caring, sincere, thank you very much. Written on 15 Oct 2024.
Violet · 15 October 2024
Agent replied · 25 October 2024
Hi Violet, thank you for your lovely review!
★★★★★ 5/5
TrustpilotMaria at Martyn Gerrard is outstanding
Maria at Martyn Gerrard is an outstanding communicative agent. She is responsive at all times and worked hard to ensure communication between all parties was efficient. She is super helpful in every way, and you know by her responses that she has years of experience. If she doesn't know something she will find out and come back within a few hours.
Hilary · 22 December 2025
Agent replied · 26 December 2025
We are absolutely thrilled to hear about Maria's outstanding communication and expertise. Thank you for recommending our Kentish Town team.
★★★★★ 5/5
TrustpilotBrilliant Shariaz at Martyn Gerrard
Shariaz at Martyn Gerrard has been consistently professional and helpful throughout the process of renting my flat. I very much appreciate his sincere and positive attitude towards dealing with my queries.
SADAN · 12 August 2026
Agent replied · 25 September 2026
Your positive experience with Sheriaz is greatly appreciated. Thank you for sharing your feedback.
★★★★★ 5/5
TrustpilotWonderful Experience
We worked with Harrison and he went above and beyond for us. He was quick to respond, friendly, accommodated our schedule, and really great to work with.
M · 9 May 2026
★★★★★ 5/5
TrustpilotAn expert service with Zak Martin
We been dealing with a gentleman called Zak Martin. I found him to be thoroughly professional and a pleasure to deal with. He found exactly the type of flat my mother is looking for and is handling the negotiations expertly.
Darren · 23 May 2026
Agent replied · 11 June 2026
Thank you so much for your review.
★★★★★ 5/5
TrustpilotCraig at Martyn Gerard made the whole…
Craig at Martyn Gerard made the whole experience of selling my property as smooth as possible. I didn't believe it would sell that quickly and easily, but I was wrong. Also I was kept informed and guided at every stage. The professionalism and straightforward approach was impressive.
Jan · 18 October 2024
Agent replied · 25 October 2024
Hi Jan, thank you for this good review and we are pleased that your property sale was smooth.
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