Every review we hold for the Finchley Central office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic agents!
Martyn Gerrad has always been my to go agency. Their professionalism, understanding of the local market and drive to make sure the client finds exactly what they want, is unparalleled. I was recently looking for a property and Kevin went above and beyond to understand my requirements, find me suitable properties and taking the time to explaining all the options available for me. He was very knowledgeable and proactive liaising with the landlord on my behalf. If you are on the market to buy or rent, I cannot recommend Kevin at Martyn Gerrard enough.
Liliane · 1 October 2023
Agent replied · 6 October 2023
Dear Liliane, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExcellent experience throughout property purchase
Martyn Gerrard estate agents, and in particular Declan Morgan, really helped me from the start to finish of my property purchase journey. From the commencement of my search for a new property to call home, he provided much appreciated advice, and was very knowledgeable about my ideal location, and the kind of properties I was aiming for. Having found the perfect property for me in a relatively short space of time, (and which far exceeded the expectations for my budget!), Declan was nothing but professional and supportive to all parties involved in the transaction, and helped immensely to smooth the way to completion. Based on my excellent experience, I would highly recommend Declan for any property related services.
Miranda · 8 September 2023
Agent replied · 6 October 2023
Dear Miranda, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotOur agent Gabriella was fantastic from…
Our agent Gabriella was fantastic from start to finish. Gabriella found our new property - swiftly gave us details and arranged for us to view it very quickly , allowing us to make offer and secure the property.She also organised the sale of our old house and secured a solid sale to first time buyers. Throughout the process Gabriella always communicated with us very well, maintained the momentum of the chain and pushed for exchange for all parties involved. She also allowed me access to the new property to obtain quotes from building contractors before exchange took place.Gabriella is Very friendly and a pleasure to deal with and represents Martyn Gerrard estate agents impeccably, highly recommended and we hope to work with Gabriella again in the future.
ALEX · 1 August 2023
Agent replied · 15 August 2023
Dear Alex, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotSophie, Matt and Andrino were amazing
After Sophie Henry and her team were so fantastic with my parents, finding then a buyer for their house and then finding them a new property to move to, when it came to putting my flat on the market there was no question which agent i was going to go with.Sophie Matt and Andrino were amazing and managed to get my flat under offer within 3 weeks of it being on the market. They didn't just stop there, they ensured the sale went as smoothly as it possibly could from start to finish. I would 100 per cent highly recommend them!
Sara · 27 July 2023
Agent replied · 15 August 2023
Dear Sara, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotScott Henderson 5 Stars
From the start, Scott Henderson, (senior branch manager from the Finchley Central branch) demonstrated exceptional professionalism, understanding our needs perfectly. He proactively helped us find our ideal home with his comprehensive market knowledge and superior interpersonal skills, making our journey through the property landscape smooth and confident.His commitment to service was truly impressive, from his fast responsiveness to his foresight in tackling potential challenges. His negotiation skills were top-notch, securing our home under the most favourable conditions. For any prospective homebuyer, having Scot by your side is a huge advantage. His expertise and dedication truly set him apart in his field. We couldn't recommend him more highly!
Martin · 25 July 2023
Agent replied · 15 August 2023
Dear Martin, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotGreat experience with Antony
We had a great experience with Antony, who showed us around a few properties. He was very friendly yet professional; we felt we could ask him as many questions as possible without feeling rushed. He gave us enough time to look at all the rooms and kept the conversation flowing to build a great rapport. We felt he was honest and didn’t pressurise us to continue looking around the 2nd property as soon as we said it’s not for us. He also gave sound advice. Thanks Antony for a great experience! We hope you can help find our dream property.He was probably one of the best estate agents we’ve come across in a while!
Hemali · 24 July 2023
Agent replied · 15 August 2023
Dear Hemali, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotAs a landlord
As a landlord, I have been using Martyn Gerrard as my preferred letting agent since 2009.I have always found MG to be professional, polite, diligent, timely in their communication and always upfront.Their service has been nothing but exemplary at every level.In particular, my recent interactions with Jessica Haynes has been smooth and painless for which I am very grateful. Currently, the economic climate is difficult for tenants and landlords alike and while they represent me to my tenants, I see a duty of care that extends to them as well. This collaborative approach ensures that this is more of a partnership where all win.I would recommend Martyn Gerrard with no hesitation.
Sudeep · 18 July 2023
Agent replied · 15 August 2023
Dear Sudeep, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 1/5
TrustpilotHorrible experience dealing with Jay Y.
Jay Yildirim from Martyn Gerrard Estate Agents was not good at negotiating the offer we made for a house we were interested in. He never met us in person even after having had a few viewings and having made a serious offer. He always spoke for the seller without actually getting back to them and asking for their real opinion and thoughts which created a big mess. It was horrible and we eventually lost interest because of this. Thanks!
Marsia · 9 August 2023
Agent replied · 8 July 2023
Dear Marsia, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotImpeccable service
The Finchley office dealt with our sale. They were competitively priced. Their service was excellent. They were straightforward to deal with, always kept us informed and handled the sale of our house impeccably. I would recommend their service.
Peter · 11 August 2026
Agent replied · 25 September 2026
We are excited to hear about your impeccable experience with our Finchley office. Thank you immensely for recommending our service.
★★★★★ 5/5
TrustpilotRenting with Martyn Gerrard- Help from Daniel Harris
We recently began renting through Martyn Gerrard, with the help of Daniel, and we could not recommend it enough. In such a difficult market, we were provided with great communication and flexibility facilitating a smooth process. We were kept well informed throughout the stages along with valuable information. Throughout the process Daniel provided quick and informative responses to any questions we had regarding the property. Thank you Daniel for your hard work and we cant wait to move in.
Jaimee · 31 July 2023
Agent replied · 15 August 2023
Dear Jaimee, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotGreat overall experience
Great overall experience. We rented a flat recently and I can say, Martyn Gerrard were very helpful. I was in touch with a few agents, all of them were nice, professional and polite. I want to thank Iman Mohammadi for being a great help in negotiating letting terms in our behalf: he went the extra mile to convince our landlord to accept tenants (us) with a cat. It was pleasure to have with such a professional by our side. Thank you, Iman!
Ivan · 2 July 2023
Agent replied · 8 July 2023
Dear Ivan, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotA big thank you to Suraj and the tenancy team....
I just want to say a big thank you to Suraj and the tenancy team at Martyn Gerrard Estate agent in whetstone. They have been nothing but amazing. I would highly recommend them to anyone looking for a place to rent. They helped me find a place to rent within a week, and they guided me through all the referencing and steps involved. They are always ready to help anytime you message them. They are definitely worth the 5 stars rating from me based on my experience with them.
Joseph · 28 June 2023
Agent replied · 8 July 2023
Dear Joseph, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExcellent service from Daniel H
I first reached out to Martyn Gerrard about viewing 1 property. Daniel H quickly and promptly got in touch to get details of what we were looking for and then actually told me about other potential properties that might better suit our needs. He took us on 3 viewings and was really knowledgable and very happy to answer any questions we had. We actually ended up going for one of the properties he had recommended that we view so big thanks to Daniel for finding us our new home! Daniel was really helpful throughout the referencing process and was always on hand to answer any questions and regularly checked in with us. We move in this week and he has been really great at providing the info we need, made sure that timings were effectively communicated (e.g. inventory, arrival of furniture, etc), has personally checked on the property for us and even sent us a video so we can see what the property is looking like and plan our move. I would highly recommend Daniel H - he has been fantastic throughout this process.
Caitlin · 28 June 2023
Agent replied · 8 July 2023
Dear Caitlin, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotVery smooth process
Very smooth process helped by great communication by our agent Mittio. Mittio also went the extra mile by allowing us to come to the office on a Saturday as it was more convenient for my partner and I.
Adam · 7 August 2026
Agent replied · 25 September 2026
We are absolutely thrilled to hear about your smooth process and great communication with Mittio. Thank you for sharing your experience with us.
★★★★★ 5/5
TrustpilotShuhan is my dream estate agent
Shuhan is my dream estate agent, a gem. He has fought tooth and nail to successfully market and sell my property. He's kind, he does what he says he'll do and is truly exemplary, and he has a sense of humour to boot, which I find important. The team around him are all lovely and full of integrity. The experience of selling through MG Finchley has been made so much easier thanks to Shuhan and his colleagues. As a buyer, my mother purchased her property through MG and had the same positive experience.
PB · 20 June 2023
Agent replied · 4 July 2023
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotZoe was helpful throughout our whole process!
Zoe was helpful throughout our whole process. As this was a new process due to recent changes in the rental laws, she made everything as smooth and straightforward as possible.
M · 11 June 2026
★★★★★ 5/5
TrustpilotGreat estate agents, especially Jaysuri Roach!
We have recently sold our property with Martyn Gerrard and the team have been fantastic. Our main contact for the sale was Jaysuri Roach, and five stars doesn't feel enough for the level of service, support and assistance he gave us during the sale. I feel the true mark of a company is how they deal with problems (especially as they were in no way caused by Jay!) but the hiccups we had with the sale along the way were made so much easier to deal with knowing Jay was on the end of the phone and his "don't worry - I'm on it!" was always followed up with updates and resolutions. Jay genuinely cares and he was an absolute joy to work with.
Sam · 16 June 2023
Agent replied · 4 July 2023
Dear Sam thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Jaysuri wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
GoogleVery professional team, Zlat was extremely polite and helped me out with my query immediately. Highly recommend 'Martyn Gerrard' agency!
Julia · 13 December 2025
Agent replied · 13 April 2026
We are honoured to hear Zlat provided excellent professional service. Your recommendation means everything to us!
★★★★★ 5/5
TrustpilotSurprising and Grateful Journey
My wife and I must have to express our great appreciation and thanks to Mr. David Mitchell of Martyn Gerrard.It is indeed a long and tough process in buying our house. My wife and I are very much frustrated with some issues related to the vendor and thinking to quit the purchasing stopping the exchange of contract.David has been, in many instances and even cancelling his annual leaves, kindly coordinating, negotiating and providing his professional advice and perspectives to us that keeps the deal to continue and finally done. Without his input, the long time spent in the process would have been wasted.We are much delighted that it is now settled and looking forward to moving into our first house in UK.
Chris · 6 June 2023
Agent replied · 4 July 2023
Dear Chris, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotWai Lee block management for Waddington…
Wai Lee block management for Waddington Close is just the best!! He gets the jobs done!! Since he has been block management about 18 months now hd has done soo much…having all the communal ares painted, all new doors on out bin sheds as well as new locks for them, new door steps for our main front door!! He listens to us and what needs to be done he does it!! Very happy lady 😉
Diane · 11 October 2023
Agent replied · 18 October 2023
Dear Diane, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service.Wai will be glad to hear this. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExcellent advice and very effective teamwork
Having changed agents I have a good comparitive view and I can honestly say MG were incredibly impressive right from the start. The speed with which all the details were organised and the sophisticated use of technology to the efficiency of the people in the office up to and including Jenna, office manager, made the listing and viewing and administyration process was speedy and efficient. A good number of viewings were achieved and after two well handled price reductions a well qualified buyer made an acceptable offer. We are waiting to agree an exchange date so the sale can proceed.Specifically I would like to highlight the skills of Raphael Spiro Barrett, Senior Sales Negotiator who was my main contact and the quality service from Raph and his team. He has provided excellent advice all the way through and has guided the sale effectively, hopefully to conclusion very soon. Raphael and the whole MG team have been a pleasure to work with. Thanks to all of you
Paul · 24 May 2023
Agent replied · 4 July 2023
Dear Paul, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our East Finchley office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotDeclan worked really hard on the sale…
Declan worked really hard on the sale of our flat, and even though we encountered a lot of stumbling blocks he was continuously pushing it along to get it over the line. Declan is a very friendly estate agent and we enjoyed dealing with him, both in the sale of our flat and the purchase of our home, always being very easy to get hold of and communicating openly with us. Thanks so much Martyn Gerrard and Declan for the hard work and effort you put into this!!
Michaela · 9 May 2023
Agent replied · 4 July 2023
Dear Michaela, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExceptional service provided by Mittio Mohammadian
Mittio was professional, friendly and went out of his way with his dealings with me for my property when it came to his role in lettings from start to finish. He kept me updated at all times and was responsive to any queries I had. He has exceptional negotiation and communication skills. He negotiated the rental and timing for moving in of tenants per my requirements. I highly recommend the services of Mittio.
Beejal · 26 April 2025
★★★★★ 5/5
TrustpilotWayne Ellis is great
Wayne Ellis is great. Friendly, knowledgeable, helpful - just the kind of person you want to have as you slog through the stressful process of finding and securing a new flat. Wayne was helpful throughout all stages of the process, for which I am very grateful.
AK · 22 January 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
