35 reviews from sellers, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents SellerA fantastic service from start to finish!
We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of enthusiasm, persistence, patience and good humour. He has gone above and beyond simply selling our flat, helping us with potential purchases, difficult issues and giving us sensible, quality general advice along the way. Having dealt with a number of other agencies Kyri's quality has shone through and we are so grateful to have had him on our side.. Thank you Kyri!
Adele and Paul
Paul · 4 September 2018
★★★★★ 5/5
View Agents SellerAmazing, honest, first class service!
We recently put our family home on the market with the Finchley Centeral office as we were looking to upsize. Scott the branch manager came to value our house and we instantly felt we were dealing with someone genuine and very knowledgeable and not your typical ' pushy estate agent'. He came full prepared and answered any questions and queries and went out his way to follow up and help on a number of occasions. I felt overall the office couldn't do enough for us and went out their way on a number of occasions to help us. We really appreciate everything the team did to make our moving transition seamless and for the first time not stressful! Thanks again to Scott and his team for all their help. Mr and Mrs Rubin
Anonymous · 22 May 2018
★★★★★ 5/5
View Agents SellerDollis Park
We are very happy we chose Martyn Gerrard (Finchley Central) to sell of our flat on Dollis Park, N3. Their friendly, professional and honest approach made a stressful process (particularly during Brexit), certainly bearable. During those difficult weeks, we lost our buyers 3 times, however the MG team found us new ones within days, every time. They are by far the friendliest and most helpful agent in the area.
We wish the team at the Finchley Central branch (Amir, Scott, Sophie and Marlon) all the success in the world. May you go from strength to strength.
Thanks again for selling our home!
Ari & Pavel
Ari · 20 August 2017
★★★★★ 5/5
View Agents SellerExceptional Serrvice. Professional, attentive, reliable and responsive to Client needs
Scott and his team (Amir and Sophie) at Martyn Gerrard provided me with an exceptional service from start to finish. I had previously used other agents and have had some bad experiences so I am able to compare the work you did for me. You always rang me back, kept me informed of good and bad news, listened to my requirements and acted immediately on my instructions with successful results. Selling is a stressful journey and you helped me through it every step of the way.
Russell · 14 July 2017
★★★★★ 5/5
View Agents Sellertop agent!
We have come across numerous agents over the past three years during our search for a new home and sale of our existing property and Sophie has been the agent in whom we have had the most confidence in. She was spot on in terms of her clients’ needs and was highly professional and efficient throughout the transaction. We are particularly impressed with the fact that Sophie balances her job well, taking into account the best interests of both seller and buyer. She gives realistic but helpful advice. Her local knowledge and contact network is very impressive. Sophie was actively involved in contacting various parties to ensure the smooth transaction in the sale of our property. We would not hesitate to recommend her to anyone looking to either sell or buy.
Flora · 23 June 2017
★★★★★ 5/5
View Agents SellerProfessional, friendly and straightforward
Sophie was a pleasure to work with with regards to the sale of my flat. The whole process was extremely efficient and I was delighted with the support that Sophie gave in answering any queries promptly and liaising with the purchaser when necessary.
The above statement extends to the whole of the sales team that I've worked with at the Finchley Central branch of Martyn Gerrard, and a special mention to Scott who was honest, informative and clear about expectations and the process as a whole.
If I ever need to buy or sell in the area again they will be at the top of my list!
All the best,
Sach
Anonymous · 2 December 2016
★★★★★ 5/5
View Agents SellerSelling made easy
Marlon made everything look so easy. He had to others ringing him continually over the sale of our parents property. He handled our stress excellently :-) Each problem was dealt with with great speed and efficiency. He also managed to keep us smiling throughout Thanks for handling the stress for a smaller one would not hesitate to use you again or to recommend you Quickest turnaround in response to calls I have ever known. Many thanks to the team Tess
Tess · 26 November 2016
★★★★★ 5/5
View Agents SellerHighly recommended
Having been seeking to sell our house for some time with another agency, my wife and I turned to Martyn Gerrard and to Marlon who I spoke to regularly.
In overview, Marlon is fantastic to work with. He is calm, professional, courteous, upbeat and impressive.
Marlon got to know our house well and is a very good salesman. He had an excellent list of contacts and despite the market being somewhat unstable during the process, he organised a large stream of prospective viewers to come and see our property. He picked up on all of the information we had given him about the house and used some of his own expertise to market the property effectively.
He came to every viewing on time, was courteous and respectful.
When it came to transacting with Marlon via email or on the phone, he made himself available, always returning emails at speed, speaking to us or calling to update us. He went above and beyond in trying to ensure we were fully informed at all stages of the process.
I am certain that without Marlon's assistance we would not be moving and so I cannot recommend him highly enough. He is a credit to his agency and the profession.
I would strongly urge any readers to opt to work with Marlon and Martyn Gerrard if they are seeking to sell their property.
Danny · 5 September 2016
★★★★★ 5/5
View Agents SellerThank you Marlon
The sale of our house was relatively straightforward, and thank you to everyone involved to that point, but it was in the after sale period that Marlon at Martyn Gerrard really helped. We had a delayed completion date and Marlon was excellent at keeping in touch in with all parties including the new homes developer at the very end of the chain. He kept our buyers and ourselves informed and was spot on with his estimate of the likely completion date. In addition to this he carried out several accompanied viewings of our property after the exchange when our buyers wanted to show their architects around. It was extremel;y helpul to me to have Marlon available to do this and I really apprecaited this service.. He was always calm and sensible - a much needed quality during stressful times. Thank you very much Marlon
Lesley · 25 July 2016
★★★★★ 5/5
View Agents SellerFirst class service from Sophie Henry
I wish to thank Sophie Henry for all her hard work in making the sale of my property as smooth and plain selling as possible. Her approach was always to be pro-active rather than re-active, ensuring she was always one step ahead, creating solutions to any problems that may have arisen which lead to my experience of house selling to be a really positive one. Her attention to detail, communication skills and professionalism was what made the service she gave first class, I couldn’t have asked for more. Thank you!
Diane · 13 June 2016
★★★★★ 5/5
View Agents SellerSale of 97 Lichfield Grove
Sophie Henry was our agent for the sale of the above property. She was extremely friendly and professional, always keeping us informed and thoroughly aware of what was happening and what needed to be done by all concerned. This needed to be a quick sale, with tight deadlines and Sophie got us a great price and completed the sale in just over 2 weeks. Well done Sophie, I would recommend you and Martyn Gerrard to anyone wishing to sale or buy a property. Thank you all.
Richard · 22 March 2016
★★★★★ 4/5
View Agents SellerCommunication was top notch
The Sales team at Martyn Gerard were very professional. They sold us our property in 2006 and we were very impressed, so wanted to continue the relationship and sell our house with them when we decided to move this year. We were not disappointed. They worked together as a strong team to show buyers our property and we ended up with 2 offers within 10 days. We accepted an offer from Marlon Brown's buyers and throughout the process, he was professional and calm to all parties and made sure that everyone was communicated to throughout. A slick and professional company, with a can do attitude.
Katie · 20 July 2015
★★★★★ 5/5
View Agents SellerWe would like to thank Scott and the brilliant team at Martyn Gerrard for the help and advice in taking us through the marketing and sale of our flat. Particularly Sophie who made the sale but also Marlon and Amir who also made some good introductions and were always very helpful. Finding the right buyer was only half the battle maintaining good communication and making the process as smooth and stress free as possible was also important.
Peter · 23 July 2017
★★★★★ 4/5
View Agents SellerA good experience
I was impressed by Marlon's approach from the start. He certainly worked very hard with his colleagues to get a number of potential buyers through the door quickly. He maintained a professional approach and a courteous manner throughout the sales process and kept me informed every step of the way. He was diligent at all times and stayed focussed on getting the deal done. I am grateful to Marlon and the team for selling my house.
Tony · 28 March 2018
★★★★★ 5/5
View Agents SellerA job well done
When it came to the all-important question of value I found Scott to be very much in tune with his local market. This resulted in the transaction panning out very much as intended. In addition to his local market skills Scott was straight talking and reliable. From my experience he is a credit to the company he represents and I would have no hesitation in recommending him to any home owner.
Mark · 22 February 2018
★★★★★ 5/5
View Agents SellerExcellent Service
MG provided an excellent service in helping me to sell my father-in-laws flat to provide funds for health care. The entire process took a very long drawn out 6 months from start to finish and no where in that period did MG service waiver. Both Kyri and Scott personally got involved in every aspect and I cannot thank them too much.
Wee done and thank you
Michael · 12 July 2018
★★★★★ 5/5
View Agents SellerSophie Henry
Sophie helped us sell our house, she was extremely professional with a really good caring manner. Sophie always picked up the telephone and walked us through any difficult steps we encountered. When she showed our property, she was so respectful but easy to talk to. Sophie is extremely knowledgable about the area and really gave some sound advice. I would not hesitate to recommend her to anyone.
Karen · 8 December 2015
★★★★★ 5/5
View Agents SellerEfficient, professional and motivated.
We chose Martyn Gerrard because of the great support that they give to our children’s school. Scott and Antonio were very professional and efficient in every way that you would expect from a modern, forward thinking estate agents.
We were always kept ‘up to date’ and they did their utmost to expedite the sale of our property.
Thank you MG.
Angie · 4 July 2018
★★★★★ 5/5
View Agents SellerI experienced a professional and friendly service from the team at Martyn Gerrard in Finchley Cnetral who made the process of selling my home really stress-free.
Scott, Amir and Sophie have been great from the start to finish, always on top of things.
Highly recommended if you are looking for that personal touch with a professional attitude.
Thanks Guys!
Kalpana
Kalpana · 26 October 2016
★★★★★ 5/5
View Agents SellerExcellent Service
Amir did a brilliant job selling our property, and I couldn’t recommend him highly enough. He was professional, courteous, and was always available to chat through issues at length, whenever they arose. Amir was happy to chase solicitors and other estate agents on my behalf, and I always received prompt feedback.
DS · 23 October 2017
★★★★★ 5/5
View Agents SellerReview of Marlon Brown at Finchley branch
Marlon was efficient, courteous, professional and always returned our calls. He ensured that the selling of our flat went through without a hitch and we are very grateful for the way he ensured a smooth sale. Would definitely recommend Martyn Gerrard to friends as they give a first class service.
Elain · 12 September 2015
★★★★★ 5/5
View Agents SellerSold my flat through Martyn Gerrard
branch manager Scott valued my property, I flowed his advice.
His colleague Amir was professional and courteous, worked well under pressure.
I am grateful to MG Finchley Central for selling my short leased flat.
I will recommend friends, family for MG
Wishing them very best
Abdul Muktadir
Abdul · 11 January 2017
★★★★★ 1/5
View Agents SellerVery poor
Not impressed. We were selling our property and they were not very good. The agents were very poor quality and did not know anything about property. We have a large immaculate property. We have been approached by another agency so we are ending things with Martyn Gerrard and going with the new agent.
Anonymous · 28 November 2016
Agent replied · 29 November 2016
Good afternoon, I am sorry to hear that you have had a less that 5* service from any of our staff. We take feedback like this very seriously and are very keen to know where we failed to deliver our normal high level of service.
It is important for us to know what we could have done to make our service 5*, It would be great to catch up either by phone or email to discuss.
Head of Marketing
0208 343 4340 opt 8
als@martyngerrard.co.uk
★★★★★ 5/5
View Agents SellerExcellent Attentive On the Ball Service Throughout
Just to say that I received excellent service from Amir throughout the sale of the property.
This has been a property which whilst desirable, was on the market for quite a time.. Amir found the buyer, and assisted every step of the way, being proactive at every turn until completion today.
As a former salesman, I felt that Amir handled the matter in the way that I would have dealt with it, being polite, patient & courteous throughout. I can only really say good things about Amir & Martyn Gerard.
Derek · 26 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.