Trusted Agent profile · Finchley Central
Verified
★★★★★
2,062 reviews across 4 platforms
365 Regents Park Road, Finchley Central, N3 1DE
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Finchley Central, at 365 Regents Park Road, is rated 4.7 out of 5 across 2,062 reviews on four platforms, including 254 Google reviews rated 4.6.
254
Reviews on Google
This office
5
Reviews on Facebook
Business-wide
124
Reviews on The Trusted Agent
This office
1,679
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of ...Read all 33 from sellers
We are first time buyers and when we shortlisted the property that ticked all boxes, Kyri came across a seasoned professional. He was extremely knowledgeable ...Read all 42 from buyers
Eva and Conor provide a professional, efficient and proactive service from the very outset with no fuss. My wife and I thank them for their hard work and ...Read all 14 from landlords
Rayan went out of his way to ensure that I was well informed of all steps and negotiations leading up to securing my tenancy. He made me feel like my needs and ...Read all 13 from tenants
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibl;y proud to have celebrated our 50th birthday in 2014.
Every review we hold for the Finchley Central office, from every platform, shown as written. First names only.
5/5
Trustpilotwonderful customer service
We worked a lot with Annie at Martyn Gerrard over a number of months. She understood exactly what we wanted and helped us find it. She was always very helpful and efficient, without ever being pushy. She always listened to us and was always very willing to help. We could not recommend her highly enough!
1/5
TrustpilotProfessional Scam Artists
Professional Scam Artists. They will encourage you to sign uneccesary contracts without mentioning the hidden fees. This happened to me when I was looking only for a 1year let however, they encouraged me to sign a 2-year let with a break clause. The agent made it sound like there was no difference so I naturally agreed. However, a year later, when it came to enacting the break-clause they duped me out of more than £1000 purely because I signed. They failed to mention this to me when ecouraging me to sign it and they knew that it wasn't in my interest to stay longer than a year. Do not trust anything these agents say. They are professional scam artists.
5/5
The Trusted AgentMarlon Browne was brilliant.
Marlon got our offer accepted against competition. Even though the mortgage offer dragged, due to an incompetant Mortgage Broker, Marlon still managed to keep our offer in first place. He was a pleasure to deal with.
5/5
TrustpilotGreat service from Erhan
Really smooth experience. Erhan's knowledge and efficiency was amazing, he made the search for a rental easy for me. Would not want to use anyone else now.
Dear Miles, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
1/5
GoogleI would highly recommend avoid this agency if you can. Like most estate agencies, this one wasn't different. Took more than a month to get our deposit back after they deducted more than £130 for something that wasn't our fault. When we got a quote for less than half the quote they got - they didn't allow a "third party" contractor to do it for the tenants safety (which is weird, because if new tenants already live there, how come this is not fixed yet?) I was fed up with them by then and just wanted to get it over with so didn't argue. We had to chase them all the time otherwise we wouldn't hear back. During the two months before we left our phone rang non stop, during the weekend, early in the morning, sometimes 6 times in a row without even waiting a minute. They wanted to send people for viewing without an agent and us to do the agent's job and show people around. Took them ages to fix every tiniest thing. I would highly recommend avoid this agency if you can.
5/5
TrustpilotAttentive and swift to reply
Jessica Simms and her colleagues were incredibly attentive, helpful and patient with all our queries and repeated viewings. They were quick to reply to any emails and made us feel very supported through the process. Would recommend 100%.
1/5
TrustpilotABSOLUTELY HORRIBLE EXPERIENCE
ABSOLUTELY HORRIBLE EXPERIENCEIt's been a few months that I'm supposed to write this but I hesitated a little as the last time I wrote a bad review about another estate agent they ended up buying numerous fake google reviews to bury my one down the list and bump up their overall score...but anyway I am a real advocate of online reviews, as I think it's fundamental to share with others your opinion about a business, so here we are anyway. They wasted our time by pretty much forcing us into accepting an offer, basically saying that they trusted 100% the buyer as they knew the family, when it wasn't really the case. Our sale then took 9 months to take place, which really was not ideal. It's a shame that some businesses show very little consideration for their clients and I am afraid MG ticks most boxes when it comes to just that, so please don't waste your time and energy with them...they don't care about you!PS: they didn't even bother sending us an email/calling us to congratulate us on our sale/purchase after all that time dealing with us!!
5/5
TrustpilotGreat experience with Kevin!
I had a great experience working with Kevin. His advice was invaluable.He provided excellent guidance, answered all my questions.I highly recommend.
Dear Rita, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotDaniel helped us with everything
Daniel put on the viewing, gave us advice and useful tips on securing the flat, and helped negotiate to get us and the landlord what we wanted. All the steps along the way were so easy as it was all done via different apps and helpful systems. Really good and easy experience
5/5
TrustpilotGood and Reliable
Our previous agent went bankrupt, leaving his clients stranded. Martyn Gerrard Estate Agents took over and I am, as the director of our freehold, very happy with our choice. Sasha and Paula go to great lengths to make the transition as easy as possible. Based on my experience, I can highly recommend Martyn Gerrard Estate Agents.
5/5
GoogleThe Finchley branch of Martyn Gerrard helped us sell our property which was sold last week. Given the current market, and the fact we had a tenant in the house, it was a remarkable effort getting a great price, with a smooth process. …
5/5
GoogleExcellent service, dealt with a difficult sale in a very professional manner, and always on hand to discuss and update me on progress. Thanks Scott, I appreciated your help and advice!
5/5
TrustpilotIf your looking for a flat or house hit…
If your looking for a flat or house hit up Erhan- he keeps you updated and tries to get the best deal from the landlord for you.. top fella
Dear Michael. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We look forward to working with you again in the future.
5/5
TrustpilotExcellent Service from Dinesh and Afina at Martyn Gerrard…
Dinesh and Afina at Martyn Gerrard Winchmore Hill office have been excellent throughout the time of selling my house. They are responsive, extremely helpful and professional and have helped the sale every step of the way. Highly Recommended
5/5
TrustpilotGreat service
We have been working with Jay Yildirim on a recent purchase, and he has been great to work with. He has ensured there is regular communication and has acted quickly in resolving any hurdles to ensure a smooth transaction.We would recommend working with Jay and Martyn Gerrard on any transaction
5/5
TrustpilotWe had a fantastic experience with…
We had a fantastic experience with Fatmir. He was very honest and it felt like he really went the extra mile to understand what we wanted and made sure to show us properties that were in line with what we were looking for.
5/5
GoogleFrom booking an appointment to making an offer and the negotiation stage, Martyn Gerrard in Finchley made it an easy process for us. Marlon in particular was very helpful and efficient.
5/5
TrustpilotI had a really good experience using…
I had a really good experience using Martynn Gerrard, specifically Lee Mckinson, who worked tirelessly to ensure our references and other relevant paperwork went through without delay. He was always happy to help with any questions we had, and was happy to arrange the viewing in a short amount of time.
5/5
TrustpilotHossein was excellent
Hossein was excellent. Punctual, effective and worked hard to meet my aggressive time line - overall good experience.
5/5
GoogleGreat team at Martyn Gerrard Finchley Central. Helped us to buy and sell. Very responsive and professional. Daniel, Rafael and Scott did a great job.
5/5
TrustpilotHossein is very friendly and helpful
Hossein is very friendly and helpfulHe did a great job and we are so happy with him
1/5
TrustpilotThis company keeps spamming after…
This company keeps spamming after unsubscribing.
Hello JP Janvier. We apologise for any inconvenience you have experienced, this shouldn't happen after you unsubscribe. Please email marketing@martyngerrard.co.uk so we can investigate this further and ensure you're removed from the system. Thank you.Hi Jean Pierre, we've found you on our database and removed your details.
5/5
TrustpilotMG were persistent and I appreciate how…
MG were persistent and I appreciate how many times they showed the property, without putting pressure on to accept tenants that didn't match. Thanks for the hard work!
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck.
5/5
GoogleAyman was very helpful to pass through complicated verification Goodlord procedure and it ended up successfully. Professional and reliable agency which I highly recommend.PositiveProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
33 reviews from sellers, rated 4.8 out of 5 on average. For example, Paul wrote: "We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of ..."
42 reviews from buyers, rated 4.9 out of 5 on average. For example, Raj wrote: "We are first time buyers and when we shortlisted the property that ticked all boxes, Kyri came across a seasoned professional. He was extremely knowledgeable ..."
14 reviews from landlords, rated 4.9 out of 5 on average. For example, Cecil wrote: "Eva and Conor provide a professional, efficient and proactive service from the very outset with no fuss. My wife and I thank them for their hard work and ..."
13 reviews from tenants, rated 5.0 out of 5 on average. For example, Khalil wrote: "Rayan went out of his way to ensure that I was well informed of all steps and negotiations leading up to securing my tenancy. He made me feel like my needs and ..."
Tell us what you need and we'll pass your enquiry to Martyn Gerrard -Finchley Central and up to three other top-rated agents near Finchley Central.
