Trusted Agent profile · Finchley Central

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Martyn Gerrard -Finchley Central reviews

4.7

★★★★★ Excellent

2,063 reviews across 4 platforms

365 Regents Park Road, Finchley Central, N3 1DE

Part of Martyn Gerrard, see every office.

Martyn Gerrard's office in Finchley Central, at 365 Regents Park Road, is rated 4.7 out of 5 across 2,063 reviews on four platforms, including 254 Google reviews rated 4.6.

Google logo

4.6 / 5

254

Reviews on Google

This office

Facebook logo

4.2 / 5

5

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

124

Reviews on The Trusted Agent

This office

Trustpilot logo

1,680

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martyn Gerrard Finchley Central

Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibl;y proud to have celebrated our 50th birthday in 2014.

Reviews

Every review we hold for the Finchley Central office, from every platform, shown as written. First names only.

5/5

Google

Very friendly, professional service from start to finish helped us find our first home thank you Kyri for all your help and for being so patient recommend to all.

Michael · 29 July 2019

1/5

Trustpilot

Good at start slow&low at the end

The managing property agent asked to put a review on google and I did. At the beginning they were fast and professional yet and the end we still not having our deposit back now it is 3month now. We put the offer half of what landlady asked. As according TDS services with regards replacing carpet which we do not need to pay full cost of it. Unprofessional at the end of the tenancy.

Monė · 3 December 2020

5/5

Trustpilot

Thank you for great advice

Emily, the sales negotiator, offered me some really great advice. I highly recommend using Martyn Gerrard when dealing with your property or obtaining advice.

Z · 18 April 2023

Agent replied · 4 July 2023

Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Google

Raphael at Martyn Gerrard Finchley was really committed to selling our property, he kept us updated and was great to deal with. Thank you!

Lynsey · 24 February 2021

5/5

Trustpilot

Excellent service provided by Usman…

Excellent service provided by Usman start to finish. Been searching for a property for weeks. Usman sent all available properties within my search criteria. Found the perfect place. Process took a week to complete. Overall really happy.

Charlie · 28 June 2024

5/5

Trustpilot

Kevin has been really helpful and…

Kevin has been really helpful and dedicated in our search for a new house.

Alan · 6 September 2022

5/5

Trustpilot

a good job on the sale

Declan did a good job on the sale, amd Ronak and Martin were especially helpful getting the deal through.

Paul · 11 January 2022

5/5

Google

Ali was nothing but professional on the viewing and securing the property for us. Very lucky to have had Ali as our estate agent.

Mehrdad · 18 January 2021

5/5

Google

Raphael was extremely helpful during my flat purchase. He was professional, attentive and responded in a timely manner. Would definitely recommend!PositiveResponsiveness, Professionalism

Hoda · 21 June 2021

5/5

Trustpilot

Very pleased with the service !

Kevin was very helpful during our search for a rented property.

Marie · 21 December 2022

4/5

Trustpilot

I would like to thank especially…

I would like to thank especially Jessica in Martin Gerrard, for her patience and her professional job.

Nader · 13 April 2022

5/5

Trustpilot

Take all the stress out of managing our property

Very efficient at managing the property. Always on the ball with liaising between the tenant & ourselves and generally a pleasure to deal with

Stephen · 29 March 2023

Agent replied · 4 July 2023

Dear Stephen, Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service.We wish you the best of luck and look forward to working with you again in the future.

5/5

Trustpilot

Zoe Sophocles from crouch end has been…

Zoe Sophocles from crouch end has been great!! She has been profession at all time. Thanks Zoe

Maria · 8 April 2022

5/5

Trustpilot

Zoe Sophocles

Zoe Sophocles has made my tenancy renewal a peace of cake, getting back to me on any questions immediately, and always very friendly.

Rich · 28 April 2023

Agent replied · 4 July 2023

Dear Rich, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Renewals team wishes you the best of luck and looks forward to working with you again in the future.

5/5

The Trusted Agent
Buyer

Efficient and helpful

Marlon was very helpful in all the process of buying our property and was efficient when we got to negotiate some issues that we have encountered thru the process. Really recommend then;

Isabel · 2 October 2015

5/5

The Trusted Agent
Buyer

Flat 3 4 Cyprus Road, Finchley Central

Hi Martyn Gerrard, My girlfriend and I have just exchanged on the purchase of the above property. We are first time buyers so needed slightly more assistance than most! We viewed the flat through Sophie Henry who knew exactly what she was talking about and was probably the most impressive agent we dealt with during our "looking for a flat period". She didn't tell us what we wanted to hear, but provided honest and frank advice. She was always on hand to advise us on what to do next and was really good at managing our expectations as well as the vendors expectations. We have managed to exchange in 5.5 weeks and i am sure we'd still be 'faffing' about if it hadn't been for Sophie pushing the deal in the right direction. Thanks, Joe Newton & Lauren Fraylich

Joe · 11 August 2015

5/5

Trustpilot

Shuhan in the Finchley office was…

Shuhan in the Finchley office was great! Every step of the process he listened and took on board all our needs. Thank you!

J · 25 April 2023

Agent replied · 11 July 2023

Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Finchley office wishes you the best of luck and looks forward to working with you again in the future

5/5

Trustpilot

Jatin - Super helpful Finchley agent

Our sale and purchase was very smooth when working with Jatin Shah. His industry advice and Finchley area knowledge is great, and we really appreciated his straight forward, yet personable, approach. What also stands him apart is that he's able to actually listen to requirements and take positive actions. A consummate professional - thankyou for your efforts Jatin!

Nicole · 17 January 2023

5/5

Google

We have just gone through the process of letting a house with Eva Zannettou. The service has been excellent right from initial meeting to final letting. Thank you.

Brian · 29 July 2019

5/5

Trustpilot

Very grateful for Raj and Matt being so…

Very grateful for Raj and Matt being so supportive, dedicated and professional with the process of helping to sell my home. A great duo!!Melissa

Melissa · 13 March 2023

Agent replied · 4 July 2023

Dear Melissa. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Southgate office wishes you the best of luck and looks forward to working with you again in the future.

4/5

Trustpilot

Excellent service from Kelly

When I used Martyn Gerrard as lettings and management agents, Kelly at the Finchley office was always prompt, efficient and diplomatic when liaising with tenants. Helpful even after the arrangement ended. Much appreciated!

Jeffrey · 19 August 2024

5/5

Trustpilot

Very professional service

Very professional service, deserving of 5 stars.

Ruth · 30 July 2025

1/5

Trustpilot

Poor Services and non professionals

It is a nightmare dealing with them. I have chased them many times for the deposit and they just ignore my phone calls preventing me of getting the money. They see the phone number, don't hang up and when i call them from a different mobile number they were magically on the call! They are not helpful, they do not serve the customers and are not reliable. Also, the management is very poor.

Gogo · 9 July 2020

5/5

Google

Big thanks to the team - particularly Daniel who has been responsive, dependable and a pleasure to deal with. Thank you!

Caroline · 22 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martyn Gerrard -Finchley Central

What do sellers say about Martyn Gerrard -Finchley Central?

33 reviews from sellers, rated 4.8 out of 5 on average. For example, Paul wrote: "We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of ..."

What do buyers say about Martyn Gerrard -Finchley Central?

42 reviews from buyers, rated 4.9 out of 5 on average. For example, Raj wrote: "We are first time buyers and when we shortlisted the property that ticked all boxes, Kyri came across a seasoned professional. He was extremely knowledgeable ..."

What do landlords say about Martyn Gerrard -Finchley Central?

14 reviews from landlords, rated 4.9 out of 5 on average. For example, Cecil wrote: "Eva and Conor provide a professional, efficient and proactive service from the very outset with no fuss. My wife and I thank them for their hard work and ..."

What do tenants say about Martyn Gerrard -Finchley Central?

13 reviews from tenants, rated 5.0 out of 5 on average. For example, Khalil wrote: "Rayan went out of his way to ensure that I was well informed of all steps and negotiations leading up to securing my tenancy. He made me feel like my needs and ..."

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