Martyn Gerrard -Finchley Central reviews

★★★★★ 5/5

The Trusted Agent

I regard Sophie Henry as a friend as the service and welcome at the Agency is very personal.

I have been looking for property in the Finchley Central area for a couple of years now. Martyn Gerrard are definitely the most approachable and genuinely interested of the Agents on Ballards Lane. I congratulate Sophie, Scott and Marlon for their help up to date....eventually I shall be buying a property through MG after which I may not have an excuse to drop in to see them which will be a pity.

Anthea · 14 July 2015

★★★★★ 5/5

The Trusted Agent

Kyri - Martyn Gerrard - Finchely Central

We are first time buyers and when we shortlisted the property that ticked all boxes, Kyri came across a seasoned professional. He was extremely knowledgeable, courteous and most importantly very responsive to all our queries however basic they could be. Kyri would close all the open loops of what could have been a very daunting process - right from the viewings up till the point of handover. I would recommend Kyri to anyone looking for a property within the Finchley area - without battling an eyelid! Kyri - keep rocking it. You are too good :)

Raj · 15 September 2018

★★★★★ 5/5

The Trusted Agent

A fantastic service from start to finish!

We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of enthusiasm, persistence, patience and good humour. He has gone above and beyond simply selling our flat, helping us with potential purchases, difficult issues and giving us sensible, quality general advice along the way. Having dealt with a number of other agencies Kyri's quality has shone through and we are so grateful to have had him on our side.. Thank you Kyri! Adele and Paul

Paul · 4 September 2018

★★★★★ 5/5

The Trusted Agent

Kyri has been so incredibly helpful and supportive throughout the process of buying a flat. I'm a first time buyer and had no idea what or how stressful the process was going to be. Kyri was always on the end of the phone or email and I felt really supported by him. He was do trustworthy and honest throughout the whole process, and even though it was slow and painful at times he kept the ball moving in the right direction.

Gemma · 2 August 2018

★★★★★ 5/5

The Trusted Agent

Amazing, honest, first class service!

We recently put our family home on the market with the Finchley Centeral office as we were looking to upsize. Scott the branch manager came to value our house and we instantly felt we were dealing with someone genuine and very knowledgeable and not your typical ' pushy estate agent'. He came full prepared and answered any questions and queries and went out his way to follow up and help on a number of occasions. I felt overall the office couldn't do enough for us and went out their way on a number of occasions to help us. We really appreciate everything the team did to make our moving transition seamless and for the first time not stressful! Thanks again to Scott and his team for all their help. Mr and Mrs Rubin

Anonymous · 22 May 2018

★★★★★ 5/5

The Trusted Agent

Fantastic and friendly service. Professional, efficient, proactive and no fuss.

Eva and Conor provide a professional, efficient and proactive service from the very outset with no fuss. My wife and I thank them for their hard work and truly excellent customer service. Eva and Conor follow up and execute queries swiftly. Ultimately, MG secured a tenant within a matter of days. We have used other Estate Agents in the past. However, we have confidence in MG and their fantastic Lettings Team and would highly recommend Eva and Conor to any Landlord.

Cecil · 29 April 2018

★★★★★ 5/5

The Trusted Agent

An excellent, professional approach to our sale and purchase

Marlon handled our sale of the house we had lived in for 18 years and our purchase of a new flat. In what was a very stressful move for us, Marlon handled both the sale and purchase with reassuring skill keeping us informed at every stage of the process.. He has excellent interpersonal skills. He is very professional in his approach, always courteous, supportive and easy to talk to, but also understanding when to be direct and focused in the interests of getting the job done. There were several difficult moments in the process when things did not go quite to plan. Marlon was always clear, honest and upfront but we never doubted that he was acting in our interests. On several occasions his intervention made sure that things were kept on track. Peter and Nargis W

Peter · 27 February 2018

★★★★★ 5/5

The Trusted Agent

Great experience, thank you Martyn Gerrard

We have had a very positive experience with Martyn Gerrard. When our rental tenant through another agent fell through the day we were moving out, MG came to the rescue. They had 4 viewings scheduled in within an hour and the same day, had us an offer from a great tenant. From that point on, Rayan, our main contact ensured that all the checks and deposits were progressed as swiftly as possible and kept us fully informed with a daily call to share progress. Rayan was fantastic and I was very impressed with his professionalism and handling of our needs. Thank you to Rayan, Jamie, Eva, Jatin and everyone at Martyn Gerrard!

Anonymous · 25 August 2017

★★★★★ 5/5

The Trusted Agent

Dollis Park

We are very happy we chose Martyn Gerrard (Finchley Central) to sell of our flat on Dollis Park, N3. Their friendly, professional and honest approach made a stressful process (particularly during Brexit), certainly bearable. During those difficult weeks, we lost our buyers 3 times, however the MG team found us new ones within days, every time. They are by far the friendliest and most helpful agent in the area. We wish the team at the Finchley Central branch (Amir, Scott, Sophie and Marlon) all the success in the world. May you go from strength to strength. Thanks again for selling our home! Ari & Pavel

Ari · 20 August 2017

★★★★★ 5/5

The Trusted Agent

Exceptional Serrvice. Professional, attentive, reliable and responsive to Client needs

Scott and his team (Amir and Sophie) at Martyn Gerrard provided me with an exceptional service from start to finish. I had previously used other agents and have had some bad experiences so I am able to compare the work you did for me. You always rang me back, kept me informed of good and bad news, listened to my requirements and acted immediately on my instructions with successful results. Selling is a stressful journey and you helped me through it every step of the way.

Russell · 14 July 2017

★★★★★ 5/5

The Trusted Agent

top agent!

We have come across numerous agents over the past three years during our search for a new home and sale of our existing property and Sophie has been the agent in whom we have had the most confidence in. She was spot on in terms of her clients’ needs and was highly professional and efficient throughout the transaction. We are particularly impressed with the fact that Sophie balances her job well, taking into account the best interests of both seller and buyer. She gives realistic but helpful advice. Her local knowledge and contact network is very impressive. Sophie was actively involved in contacting various parties to ensure the smooth transaction in the sale of our property. We would not hesitate to recommend her to anyone looking to either sell or buy.

Flora · 23 June 2017

★★★★★ 5/5

The Trusted Agent

Very professional, courteous and friendly

Marlon helped my wife and I to to buy a flat in Finchley area. He understood our needs very well and he communicated our position to the seller in the most professional manner. While he gave us enough space to take our actions, he was in contact with and chased everyone professionally including the seller, solicitors and the surveyor and kept everyone up to date. This really helped the process to go smoothly and swiftly. Even after a couple of weeks of us buying the flat, Marlon has been helping us with some of the questions we missed at the time of the purchase. We definitely recommend him as a professional and courteous agent and we will hopefully get his assistance for our next move.

Jalal · 27 May 2017

★★★★★ 5/5

The Trusted Agent

Brilliant service

Rayan went out of his way to ensure that I was well informed of all steps and negotiations leading up to securing my tenancy. He made me feel like my needs and requirements were his priority. His client care skills are second to none and he was never arrogant or belittling as I have experienced with some agents in the past. He was fair and balanced between all parties which helped achieve successful negotiations. I would highly recommend Rayan and will be looking to approach him again in the future.

Khalil · 18 May 2017

★★★★★ 5/5

The Trusted Agent

Professional, knowledgeable, efficient and helpful

The agents were responsive to my needs, assured me that they would market it well and that despite it being Xmas week they would get it rented. The large web of agents within the Martyn Gerrard family allowed agents in other areas to view the flat and make it available to potential tenant. It worked and I signed with tenants just as MG was closing for Xmas - in fact they stayed open for the purpose! Tenants are already in place. Eva and Rayan were exceedingly professional and helpful

Susanna · 19 January 2017

★★★★★ 5/5

The Trusted Agent

Letting of Flat 4 Lambourne House london N3 1XN

Eva, the Lettings Manager, and her colleagues - Eros and Sarah have been most helpful in letting my one bedroom flat, located above Greggs in Finchley Central.. Tenants move in on Friday 16 December - 2 days time ........ Eva is genuinely welcoming, pro-active and highly professional and was always available to advise and answer my questions. whether in person, by e mail or by telephone. She understands the lettings market exceptionally well and is fully up to date on lettings law and best practice. I recommend her and Martyn Gerrard to all who wish to let their flat in the Finchley area and note that their rent guarantee scheme comes at no extra cost, an added bonus. .

Tony · 14 December 2016

★★★★★ 5/5

The Trusted Agent

Professional, friendly and straightforward

Sophie was a pleasure to work with with regards to the sale of my flat. The whole process was extremely efficient and I was delighted with the support that Sophie gave in answering any queries promptly and liaising with the purchaser when necessary. The above statement extends to the whole of the sales team that I've worked with at the Finchley Central branch of Martyn Gerrard, and a special mention to Scott who was honest, informative and clear about expectations and the process as a whole. If I ever need to buy or sell in the area again they will be at the top of my list! All the best, Sach

Anonymous · 2 December 2016

★★★★★ 5/5

The Trusted Agent

Selling made easy

Marlon made everything look so easy. He had to others ringing him continually over the sale of our parents property. He handled our stress excellently :-) Each problem was dealt with with great speed and efficiency. He also managed to keep us smiling throughout Thanks for handling the stress for a smaller one would not hesitate to use you again or to recommend you Quickest turnaround in response to calls I have ever known. Many thanks to the team Tess

Tess · 26 November 2016

★★★★★ 5/5

The Trusted Agent

Sophie Henry- an all star sales manager

It is difficult to express in words the appreciation we have for Sophie and Martyn Gerrard. Sophie was our manager both for buying and selling our flat in Finchley. When we bought the flat, we were first time buyers; Sophie not only walked us through the new process efficiently and supportively, but she did it all in a few weeks so we could move in just before our wedding. She was so professional but also friendly--which made us want to keep in touch and always say hello if we saw her around the neighbourhood. Truly, though, Sophie's talent and grace in her role was epitomised in the selling of our flat two years after our purchase. We initially chose to put our flat on the market with a different--bigger--agency because we thought they'd have more contacts and could sell our flat faster. This was a big mistake. This new agency was impersonal and clearly did not know the area--unlike Sophie. Our flat didn't sell for nearly 3 months. We brought Martyn Gerrard on board, and within a few weeks, Sophie had found us buyers for our flat. From that point onward, the sale went smoothly and we were able to move out to the country as hoped. We cannot recommend Sophie highly enough--either for buying or selling. She was incredibly professional the entire time, and even after she took over from the other agency, she was only positive, supportive and optimistic about the sale. She knows her stuff, and she is a friendly and honest sales manager. Thanks very much, Sophie, for everything the past few years!

Danielle · 10 October 2016

★★★★★ 5/5

The Trusted Agent

Eva is a star!

I'd like to compliment MG on the excellent standard and commitment of Eva as Lettings Manager at Finchley Central. She is highly professional and was extremely helpful in the difficult negotiations I had with the exiting tenant for which I am very grateful. Her advice was excellent. She has a very good team with her which is also reflective of her management skills. I'd also like to thank Sarah for all her hard work in securing a potentially good tenant. Please don't move them!

Mo · 7 October 2016

★★★★★ 5/5

The Trusted Agent

Highly professional and efficient!

I wanted to say a massive thank you for all the help through the purchase. Marlon has been very helpful, efficient, professional and especially caring, understanding and calm throughout the long process. He provided a great personal service from start to finish, always easy to get hold of and getting back to you very promptly - which really impressed me. When things got a bit difficult, Marlon was always here to help, reassure me and chase things further up the chain.

Laura · 6 September 2016

★★★★★ 5/5

The Trusted Agent

Highly recommended

Having been seeking to sell our house for some time with another agency, my wife and I turned to Martyn Gerrard and to Marlon who I spoke to regularly. In overview, Marlon is fantastic to work with. He is calm, professional, courteous, upbeat and impressive. Marlon got to know our house well and is a very good salesman. He had an excellent list of contacts and despite the market being somewhat unstable during the process, he organised a large stream of prospective viewers to come and see our property. He picked up on all of the information we had given him about the house and used some of his own expertise to market the property effectively. He came to every viewing on time, was courteous and respectful. When it came to transacting with Marlon via email or on the phone, he made himself available, always returning emails at speed, speaking to us or calling to update us. He went above and beyond in trying to ensure we were fully informed at all stages of the process. I am certain that without Marlon's assistance we would not be moving and so I cannot recommend him highly enough. He is a credit to his agency and the profession. I would strongly urge any readers to opt to work with Marlon and Martyn Gerrard if they are seeking to sell their property.

Danny · 5 September 2016

★★★★★ 5/5

The Trusted Agent

Eva provides outstanding service with a friendly, honest approach and goes the extra mile to help

I found Eva Zannettou to be a true expert and professional in assisting me in renting out my property, I had no doubt at any time in her ability to find tenants but also the right tenants and ability to negotiate the best deal for me and my property. Eva also provided me with comprehensive research about the market, enabling me to not only feel comfortable but very confident she could successful find the right tenants with the right rental price with her knowledge of the market. Eva offered me total support and assistance during the process and beyond, going out of her way to help. Eva’s level of commitment and customer service, friendly and approachable attitude throughout the whole process was of an outstanding level and can only be commended. I would have no hesitation in recommending Eva and will most definitely be asking for her assistance in the future with either this or future properties. Thanks Eva

NP · 28 July 2016

★★★★★ 5/5

The Trusted Agent

Thank you Marlon

The sale of our house was relatively straightforward, and thank you to everyone involved to that point, but it was in the after sale period that Marlon at Martyn Gerrard really helped. We had a delayed completion date and Marlon was excellent at keeping in touch in with all parties including the new homes developer at the very end of the chain. He kept our buyers and ourselves informed and was spot on with his estimate of the likely completion date. In addition to this he carried out several accompanied viewings of our property after the exchange when our buyers wanted to show their architects around. It was extremel;y helpul to me to have Marlon available to do this and I really apprecaited this service.. He was always calm and sensible - a much needed quality during stressful times. Thank you very much Marlon

Lesley · 25 July 2016

★★★★★ 5/5

The Trusted Agent

First class service from Sophie Henry

I wish to thank Sophie Henry for all her hard work in making the sale of my property as smooth and plain selling as possible. Her approach was always to be pro-active rather than re-active, ensuring she was always one step ahead, creating solutions to any problems that may have arisen which lead to my experience of house selling to be a really positive one. Her attention to detail, communication skills and professionalism was what made the service she gave first class, I couldn’t have asked for more. Thank you!

Diane · 13 June 2016