Every review we hold for the Finchley Central office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe bought our flat in Finchley through Martyn Gerrard 3 years ago. We had fantastic help from Marlon. Because of his help, when we decided to sell the flat, a few months ago, we appointed him to find a buyer. We are pleased that we did, because he not only found a buyer within a week but he was really very "hand on" and effective in getting the managing agents and the lawyers to bring the sale to exchange.
Brian · 29 July 2019
★★★★★ 5/5
TrustpilotAdam was amazing at finding me a place…
Adam was amazing at finding a place that met my specs and was considerate and understanding of my requirements. I felt that I could trust him when reviewing properties as he paid attention to details and was very accommodating.
Masuda · 2 July 2024
★★★★★ 5/5
TrustpilotMartyn Gerrard are extremely professional
Martyn Gerrard were great to work with. They always did what they said they were going to do...not always my experience with some estate agents! The valuation process, advice and mechanics of getting photographed, particulars agreed, viewings arranged and negotiating with interested buyers, coordinating the other elements of the chain...all went extremely smoothly. Not to mention achieving the price suggested. We couldn't have expected any more. Bravo Martyn Gerrard...and Mark and Annie!
Stephen · 16 June 2023
Agent replied · 4 July 2023
Dear Stephen, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotJay Yildirim
Jay has been utterly professional, attentive and responsive with exceptional communication skills and a great sense of humour! Everything you need in a good agent!
Aria · 18 May 2023
Agent replied · 4 July 2023
Dear Aria, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Mill Hill office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
GoogleWe surveyed the best agents in the area and Martyn Gerrard came up trumps with 98% asking price and shortest time to deal. Reality was perfect, Abby was 100% on the ball, pricing understanding the area and strategy. I own a property …
Jerry · 13 April 2024
★★★★★ 5/5
TrustpilotVery good experience
I had a very good experience working with Martyn Gerrard in Finchley. My house sold for a top price and the agent who I dealt with Jatin Shah was very calm and professional and managed all the difficulties we encountered in a very efficient and friendly manner. It’s a stressful business selling a house but the team at MG made it much easier for me.
Naomi · 22 July 2022
★★★★★ 5/5
TrustpilotReliable, Expert
Martin Gerrard know the area inside out. Jenna the sales manager has been involved with the sale of a huge % of the local properties over a long period and hence is able to give great advice to buyers and sellers. She helped set a successful strategy, then remained involved whilst her team did a fantastic job of keeping us up to date through all the inevitable twists and turns.
Benjamin · 1 August 2023
Agent replied · 15 August 2023
Dear Benjamin, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
The Trusted Agent BuyerKyri - Martyn Gerrard - Finchely Central
We are first time buyers and when we shortlisted the property that ticked all boxes, Kyri came across a seasoned professional. He was extremely knowledgeable, courteous and most importantly very responsive to all our queries however basic they could be.
Kyri would close all the open loops of what could have been a very daunting process - right from the viewings up till the point of handover.
I would recommend Kyri to anyone looking for a property within the Finchley area - without battling an eyelid!
Kyri - keep rocking it. You are too good :)
Raj · 15 September 2018
★★★★★ 5/5
TrustpilotArzu has been really helpful in our…
Arzu has been really helpful in our property search. She is so responsive and guides us through the process. Would recommend!
OC · 25 August 2023
Agent replied · 31 October 2023
We are really sorry that you have had these problems. Your complaint refers to the Block Management Team rather than the Lettings Property Management Department. We are investigating the claims you have made. Although we believe there are some inaccuracies, there are obviously issues we need to investigate and resolve. We will be in direct contact with you as soon as possible.
★★★★★ 5/5
The Trusted Agent SellerA fantastic service from start to finish!
We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of enthusiasm, persistence, patience and good humour. He has gone above and beyond simply selling our flat, helping us with potential purchases, difficult issues and giving us sensible, quality general advice along the way. Having dealt with a number of other agencies Kyri's quality has shone through and we are so grateful to have had him on our side.. Thank you Kyri!
Adele and Paul
Paul · 4 September 2018
★★★★★ 5/5
TrustpilotRespectful and patient
I called the other day and spoke to Antony on the phone, he was a great help as I know I can be quite annoying with questions but he stayed with me and talked me through any queries I had. 10/10 :)
Ellis · 26 April 2024
★★★★★ 5/5
TrustpilotAccommodating and professional
Titas was very accommodating during my property search. He showed me a few places in the area that met all my criteria. He has great attention to detail, is very kind and professional. Although I found a property through another agent, I would definitely recommend Martyn Gerrard, particularly Titas.
Roxanne · 29 November 2023
★★★★★ 5/5
TrustpilotBen was great
I have seen many estate agents in the last 6 months, but Ben Power was one of the best. Good knowledge and very friendly.
Nancy · 30 May 2023
Agent replied · 4 July 2023
Dear Nancy, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
The Trusted Agent BuyerKyri has been so incredibly helpful and supportive throughout the process of buying a flat. I'm a first time buyer and had no idea what or how stressful the process was going to be. Kyri was always on the end of the phone or email and I felt really supported by him. He was do trustworthy and honest throughout the whole process, and even though it was slow and painful at times he kept the ball moving in the right direction.
Gemma · 2 August 2018
★★★★★ 1/5
TrustpilotUNPROFESSIONALISM TOWARDS THE POTENTIAL CUSTOMERS
Found a listing on Zoopla by this company, got in touch with them and told them to either email me the details of the tenancy and send me the video of the apartment, if the apartment met my needs and requirements I was ready to pay the holding deposit for this property, they told me that they will get in touch with me as soon as they can, week goes by, they never do. No email no phone call no what’s app message, even though I specifically asked them to get in touch as soon as they can. Now the property is off the market. I do not understand why make all these promises and lose a potential customer by not getting in touch with them.
Muslim · 19 August 2022
Agent replied · 15 July 2023
Dear Mr Zukhurov, we are very sorry that you have experienced this. Unfortunately we are witnessing unprecedented demand and very limited supply of properties. I have asked our lettings manager Anthony Spittle to contact you personally in case you are still looking for a property to rent. Kind regards
★★★★★ 4/5
TrustpilotMartyn Gerrard viewing with Maria
We viewed a property listed with Martyn Gerrard last weekend. Maria kindly showed us around, she seemed knowledgable on the seller and the property which was helpful. Maria is welcoming, polite and has a positive attitude.
Charlotte · 8 August 2024
★★★★★ 5/5
TrustpilotSheriaz and his team were amazing from…
Sheriaz and his team were amazing from start to finish! They sourced a beautiful property for me and my family. We are now settled and happy in our new home. I would highly recommend the team to my friends and family! keep up the great work
C · 30 January 2024
★★★★★ 5/5
The Trusted Agent SellerAmazing, honest, first class service!
We recently put our family home on the market with the Finchley Centeral office as we were looking to upsize. Scott the branch manager came to value our house and we instantly felt we were dealing with someone genuine and very knowledgeable and not your typical ' pushy estate agent'. He came full prepared and answered any questions and queries and went out his way to follow up and help on a number of occasions. I felt overall the office couldn't do enough for us and went out their way on a number of occasions to help us. We really appreciate everything the team did to make our moving transition seamless and for the first time not stressful! Thanks again to Scott and his team for all their help. Mr and Mrs Rubin
Anonymous · 22 May 2018
★★★★★ 5/5
TrustpilotMartyn Gerrard are brilliant!
I would definitely recommend this firm of estate agents. All of the staff are friendly hard working and helpful. I particularly want to mention Raphael who is charming and friendly. Then of course there is Scott, hard working knowledgeable and always there for advice returning your calls. Last but not least is Jatin who without his support and unfailing commitment managed to help get me sold and purchased within 3 months!
I · 4 August 2021
★★★★★ 5/5
The Trusted Agent LandlordFantastic and friendly service. Professional, efficient, proactive and no fuss.
Eva and Conor provide a professional, efficient and proactive service from the very outset with no fuss.
My wife and I thank them for their hard work and truly excellent customer service. Eva and Conor follow up and execute queries swiftly. Ultimately, MG secured a tenant within a matter of days. We have used other Estate Agents in the past. However, we have confidence in MG and their fantastic Lettings Team and would highly recommend Eva and Conor to any Landlord.
Cecil · 29 April 2018
★★★★★ 5/5
TrustpilotWia Lee has been amazing and is one of…
Wia Lee has been amazing and is one of the best management companies i have dealt with as a Paralegal. He is professional, responds quickly and goes above and beyond to assist with all enquires raised by buyers solicitors. Thank you Wai for your support in the matter.
PH · 14 December 2023
★★★★★ 5/5
TrustpilotI had a fantastic experience working…
I had a fantastic experience working with Sophie at Martyn Gerrard.
Claire · 19 December 2025
Agent replied · 26 December 2025
We are absolutely thrilled to hear about your fantastic experience with Sophie. Her professional and responsive service truly stands out.
★★★★★ 5/5
TrustpilotRent Arrears
Abbie and Gabriela at Martyn Gerrard Estate Agent have been extremely efficient in dealing with the rent arrears building up by my tenants. They have ensured appropriate action was taken at the right time and given confidence in their expertise in this matter.
Patricia · 18 December 2025
★★★★★ 5/5
GoogleI highly regard Martyn Gerrard estate agent as one of the best in the Finchley Central area. The letting manager Eva Zannettou is one of the most helpful, efficient and dedicated superstar who always puts the clients interest first and goes extra miles to serve. I highly recommend their services as they are the most trustworthy agents and they are super efficient, professional and provide the first class customer care services. Well done and many congratulations!
Yamin · 24 April 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.