Trusted Agent profile · Feltham · Middlesex

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The Frost Partnership Feltham reviews

★★★★★ Great

662 reviews across 4 platforms

6-7 Spring Corner High Street, Feltham, Middlesex, TW13 4PA

Part of The Frost Partnership, see every office.

The Frost Partnership's office in Feltham, Middlesex, at 6-7 Spring Corner High Street, is rated 4.4 out of 5 across 662 reviews on four platforms, including 356 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.

Google logo

4.7 / 5

356

Reviews on Google

This office

Facebook logo

4.6 / 5

229

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.6 / 5

13

Reviews on The Trusted Agent

This office

Trustpilot logo

64

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About The Frost Partnership Feltham

Our Feltham office covers: Feltham, Lower Feltham, Hanworth, Bedfont, Hounslow West, Sunbury-on-Thames.

Awards

The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Feltham office, from every platform, shown as written. First names only.

5/5

Google

Came to use frost years ago. It has been the easiest and best service we could ever ask for! Sebastian Rodriguez Is simply the best lettings manager around, beyond helpful and understanding. Any problems, they are sorted. Any issues arising, we are told told well in advance! Highly recommended!!!

Steve · 22 May 2020

Agent replied

Hi Steve Many thanks for taking the time to write this glowing 5* review for Sebastian in our Feltham office. … More

5/5

Google

Excellent service from young lady Georgina Webb. She has been so supportive and friendly, so professional all the way.. A mention to Awais Malik also, a kind young gentleman, really helpful and go that extra mile. They made us feel very welcome to Frost as their clients. Thank you.

Anu · 22 May 2020

Agent replied

Hi Anu Thank you for taking the time to write this lovely 5* review for Georgina and Awais from our Feltham team. … More

5/5

Trustpilot

My views as a Landlord

I am a Landlord and Frost manage my property. Danielle in particular is efficient and communications effectively with my tenants and also me to ensure we are proactive in sorting out any issues.

Alison · 29 November 2024

5/5

Google

It’s has been an amazing experience working with team at Frost! They have been beyond professional during the whole process of selling my home, which they did in record time. I couldn’t recommend the team at the Feltham branch highly enough, and would advise anyone to use them!

Allison · 22 May 2020

Agent replied

Hi Allison, Many thanks for taking the time to write this 5* review for The Frost Partnership Feltham team. We're delighted to read that they sold your home quickly and … More

5/5

Google

This agent (Andy Thompson) was so helpful couldn't recommend anyone more. Had lots to sort out especially with Corona, he helped fill out forms and contact people. If you are looking for a really helpful estate agent this is definitely the place to go

Debbie · 22 May 2021

Agent replied · 14 June 2024

Hi Debbie, Many thanks for taking the time to write this 5* review for Andy from our Feltham office. We are delighted to read that he when over and above with your … More

5/5

Google

Our house was sold incredibly quickly. They took care of all viewings. For us the process was very easy. Any visits were at a time suitable for us. Would recommend.

Andrew · 20 March 2023

Agent replied

Hi Andrew Thank you so much for your 5* review for our Feltham office. We are delighted to read that your house sold incredibly quickly and that the process was very easy … More

5/5

Google

For all the nightmares you hear about estate agents I am glad to say this was not the case when working with Frost Partnership Feltham. They were professional, efficient and responsive from day 1 of marketing my property right through to …

Michele · 4 October 2021

Agent replied · 14 June 2024

Hi Michele, Thank you. That's fantastic to read; we're so pleased the Feltham team provided you with a professional, efficient and responsive service throughout. We will … More

5/5

Facebook

Extremely professional, let my property for years with the same tenants. Highly recommended for letting and selling property . I bought the house from them and let through them . All sales negotiators and letting negotiators highly experienced professionals .

Gurpreet · 19 January 2022

Agent replied · 30 April 2023

Hi Gurpreet, Thank you for taking the time to write this glowing recommendation. We are delighted that you have always received an extremely professional property and letting service from our teams. Thank you for continuing to work with us and we look forward to assisting you again in the future. Best wishes from all at The Frost Partnership

5/5

Google

Frost in Feltham have been fantastic I am so grateful for all feedback they gave me they took all the worries away I left everything to them and I am so grateful to them for the speed in which they sold my property they are all so polite …

Tracey · 8 October 2019

Agent replied

Hi Tracey, Thank you so much for taking the time to write this fantastic review for the Feltham team, and in particular Jamie. We're so pleased to hear that they took away … More

5/5

Google

I was a first time property buyer, The Frost Partnership Feltham Branch explained me the entire process. They were very supportive and helpful while viewing the property. Received great high quality prompt service from the professional staff. Many thanks for all the help from Frost Feltham Branch.

Sangeeta · 22 May 2020

Agent replied

Hi Sangeeta, Many thanks for taking the time to write this 5* review for the Feltham team. It's great to read that they were professional, supportive and helpful throughout … More

5/5

Google

I have bought two properties through The Frost Partnership, one in 2008 and just completed on the second property. I am very impressed with the service I received through both purchases, they are very efficient and professional. I never had to chase them as they always kept me updated.

Valbona · 30 July 2019

Agent replied

Hi Valbona Thank you so much for taking the time to post your 5* review for the Feltham team. We're delighted to hear that you have always received an efficient, prompt and professional property service throughout your purchases. Best wishes to you from all at The Frost Partnership Estate Agency

5/5

Google

Just bought my 2nd property with frost feltham. Have to say that frost feltham provide an exceptional service and have never pushed me for offers during a purchase or pushed me for buying additional services. Some estate agents would either …

Bimal · 4 October 2021

Agent replied

Hi Bimal, Many thanks for taking the time to write this 5* review for our Frost Feltham team, in particular Chloe, Andy and Jamie. … More

5/5

Google

I have nothing but praise for the Letting team at Frost in Feltham. Not just the front-end team of Sebastian, Rob and Adrianna, but also the back office staff (Julia, Claire, Joanne to name a few) that manage the contracts, invoicing and …

Asif · 21 April 2021

Agent replied

Many thanks for taking the time to write this 5* review for our Feltham Lettings team and Property Management. We are delighted to read that you have nothing but praise for them and that they have provided a great service to you as a first-time landlord. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

From start to end it was very helpful and a great experience . Especially Mr Jamie he is a gem and guide us a lot throughout the process.

Jatinder · 20 March 2023

Agent replied

Many thanks for leaving this 5* review for our Feltham team, very much appreciated. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

I have just completed the sale of my property with Frost Feltham and would certainly recommend them, Jamie, Andy and the rest of the team were always available when needed and always responsive and helpful throughout the sale process. …

Stephen · 4 October 2021

Agent replied · 14 June 2024

Hi Stephen, Many thanks for taking the time to write this 5* review for our Feltham team. We are delighted to read that Jamie, Andy and the team were so responsive and … More

5/5

The Trusted Agent

Impecable service offered by Jamie at The Forst Partnership

We have only good words about Jamie and we can't thank him enough for the tremendous help in selling our house. From the very first call he was very professional, never promised more than what we can deliver and was always quick to get back to you on anything. On top of that, he was pro-active in the sale of our house and he got us viewings and offers within the first days. On top of this, he is always there for suggestions and advices for the overall process but also to suggest suppliers. I'm happy to say that I've used all the suggestions that he made (solicitors, waste removal) and I've been very happy with the service they offered. If you want to sell a house, Jamie at the Frost Partnership is the dream house agent that you want to have on your side! The whole process will be a lot easier! Thank you again Jamie!

Alex · 14 June 2019

5/5

Google

I'm an overseas Landlord and have been using the Frost Partnership (Feltham) since 2015 to manage my portfolio. Since I left the UK in 2015 I haven't had to return to the UK to deal with an issue such has been the standard of management and …

Paul · 8 October 2019

Agent replied

Hi Paul, Thank you so much for taking the time to write this glowing review for Seb, Elaine and the Feltham team. We are delighted to hear that you have been impressed … More

1/5

Google

I found them very patronising and rude I was told I was not a normal landlord even though I rent many properties all over London. I’m not sure how they are still in business the way they conduct themselves without professionalism. I would …

Harinaam · 4 October 2020

Agent replied

Dear Omar, We take all feedback seriously and would be grateful if you could forward details of your review and your full contact details to marketing@frostweb.co.uk so that this matter can be looked into further.

5/5

Google

We have been renting our flat via Frost lettings over past 3 years and are very pleased with the service we received from day one. It was because of Sebastian Rodriguez, we entrusted Frost lettings and even till date he displays the same …

Viral · 4 October 2020

Agent replied

Hi Viral Many thanks for taking the time to write this excellent review for our lettings team in Feltham. … More

5/5

The Trusted Agent

Excellent service & friendly

My husband and I bought our property through Frosts (Feltham office) a few years ago. All the staff were extremely helpful, friendly and very efficient from day one through to the day we actually got the keys to our new home. We were so happy with our experience with Frost that we wanted to use their property letting services too. Again, we received an excellent service and all the staff were great, but I’d like to convey my thanks in particular to Sebastian who is always there just a phone call away and always ready and willing to help us with any of our letting queries and questions. Also, when we were looking for a mortgage broker, we decided to use the one recommended to us by Frost and I would like to say we received the same excellent service from him too. My husband and I would definitely recommend Frost and would quite happily use any of their services again.

Pardeep · 2 March 2019

5/5

The Trusted Agent

A Superb Lettings Agent.

I've been letting a property with The Frost Partnership in Feltham for over five years now and strongly recommend them to other Landlords, as I continue to be very impressed with their level of professionalism and service received. Within the first few minutes of meeting Sebastian, (Lettings Manager), it was clear I was talking with a highly knowledgeable and competent person; I knew that I need look no further, he had give me all the information I needed. A suitable tenant was then quickly found and all necessary referencing and documentation completed promptly. Sine letting commenced, all members of staff have been polite and helpful and I've always been given sound advice; any issues raised by Tenants have been resolved to our mutual satisfaction. The continued success of this letting is important to me and I have peace of mind knowing that my property is in safe hands with these people.

David · 3 February 2019

5/5

Google

We have only good words about Jamie and we can't thank him enough for the tremendous help in selling our house. From the very first call he was very professional, never promised more than what we can deliver and was always quick to get back …

Alexandru · 8 October 2019

Agent replied

Hi Alexandru, Thank you so much for taking the time to write this 5* review for Jamie at our Staines-Upon-Thames branch and for your recommendation on our Facebook page, it … More

1/5

The Trusted Agent
Tenant

Horrendous Repair service

I currently rent through Frost in Feltham, and have been a tenant for over a year now. The service we have received has been absolutely appauling. A cooker and extractor fan has been broken now for over 2 months with no repair. I have had numerous leaks over the past year from the toilet, the bath taps, the kitchen taps, a leak under the kitchen sink and we had a leak from the bathroom that came into the living room. All of these items took months to repair and added £100+ to my water bill with no compensation. I reported one repair to the electric meter cupboard door, last February it blew off in Storm Doris, it took until the December for the repair to be carried out. I have had only 2 repairs done in the 28 day agreement and I am at my wits end. The only way to get any repairs done is to ring daily and badger them. I had an property inspection carried out in January, I let a gentleman in my home for 30 minutes he took photos and noted down a number of issues in the property. Only for this report to vanish and to go down as a no access. If I could give them a 0 star I would, I advise people constantly not to rent through Frost. They make constant promises they will improve, then the next time I log a repair I go through the same horrific process. It was bad enough when I moved into the property, it was full of personal belongings, food in the kitchen cupboards, ornaments, bedding and towels in the airing cupboard, draws full of photos and certificates. I spent the first week clearing and cleaning the property. This is not what I signed up for.

Anonymous · 13 March 2018

5/5

Facebook

Stephen and Anthony have been absolutely brilliant. Anthony has kept me informed every step of the way and always sorted any issues. If I have to sell a house again I would certainly use Frosts I can’t recommend them highly enough

Gillian · 18 February 2021

Agent replied

Hi Gillian, Many thanks for taking the time to write this recommendation for Stephen and Anthony. We're delighted to read that they provided you with an outstanding property service. We will pass your comments on to both. Bets wishes to you from all at The Frost Partnership Estate Agents

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Questions about The Frost Partnership Feltham

Has The Frost Partnership won any awards?

Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.

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Send The Frost Partnership Feltham a message.

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