Trusted Agent profile Β· Feltham Β· Middlesex

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The Frost Partnership Feltham reviews

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662 reviews across 4 platforms

6-7 Spring Corner High Street, Feltham, Middlesex, TW13 4PA

Part of The Frost Partnership, see every office.

The Frost Partnership's office in Feltham, Middlesex, at 6-7 Spring Corner High Street, is rated 4.4 out of 5 across 662 reviews on four platforms, including 356 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.

Google logo

4.7 / 5

356

Reviews on Google

This office

Facebook logo

4.6 / 5

229

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.6 / 5

13

Reviews on The Trusted Agent

This office

Trustpilot logo

64

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About The Frost Partnership Feltham

Our Feltham office covers: Feltham, Lower Feltham, Hanworth, Bedfont, Hounslow West, Sunbury-on-Thames.

Awards

The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Feltham office, from every platform, shown as written. First names only.

5/5

Google

Recently completed purchase of a property. Jamie ( Frost Feltham Office) and his team were very helpful throughout the purchase. Each of our query were promptly sent to the seller. No false assurance or overselling of the property. Pleasure to do business and I highly recommend.

Aayush Β· 22 May 2019

Agent replied

Hi Aayush, Many thanks for taking the time to write this 5* review for Jamie and the Feltham team. We're delighted to hear that your queries were dealt with in a … More

5/5

Google

My husband and I bought our property through Frosts (Feltham office) a few years ago. All the staff were extremely helpful, friendly and very efficient from day one through to the day we actually got the keys to our new home. We were so …

Pam Β· 8 October 2019

Agent replied

Hi Pam Thank you so much for taking the time to write this glowing review for Sebastian and the Feltham team. … More

5/5

Google

I've had some bad experience with other estate agencies, don't want to mention their names, but this one is like for me. They're the best on the market and when I'm planning to move out of Feltham I will definetly work with Frost Partership …

Gogoasa Β· 8 October 2019

Agent replied

Hi Rodica, Thank you so much for taking the time to write this excellent review for the Feltham team. We're delighted to hear that you've had such a positive estate agency … More

5/5

Google

Sebastian took over managing my property with the existing tenants from a very incompetent estate agent. He went through the whole process with me and made it a smooth transition with his knowledge and experience. We recently had to get new …

Simone Β· 4 October 2020

Agent replied

Hi Simone Many thanks for taking the time to write this super 5* review for Sebastian and Robert from our Feltham lettings team. … More

5/5

Google

Good experience with this firm. Jamie did a great job of sorting out a few last-minute issues and making sure the sale went through smoothly.

Kirstie Β· 20 March 2023

Agent replied

Many thanks for taking the time to write this 5* review for Jamie from our Feltham Sales team. We are delighted that Jamie did a great job, making sure the sale went through smoothly. We will pass your comments on to him and also to our … More

5/5

Trustpilot

Wonderful service from Channel Williams…

Wonderful service from Channel Williams We received very nice & friendly service from Channel Williams. She is always hard working, helpful, professional and practical. One more time thank you very mush for your outstanding service.πŸ‘

Gediminas Β· 6 August 2024

5/5

Trustpilot

WORTHY A RIDE

It has been a very good ride since our partnership with The Frost. Very organised and qiuck response when contacted always. Keep up the good work esp Chanel Williams who is always in touch if needs be. Keep it upπŸ‘ Hasifah

Hasifah Β· 12 April 2024

5/5

Google

I put my flat up for rent with brilliant pictures s from Robert Kimber he was professional and a very competent Agent quick and knowledgeable I was then given three other guys as I had decided to sell but they were professional they …

Carol-anne Β· 8 October 2019

Agent replied

Hi Carol-Anne Thank you so much for taking the time to write this glowing review for the Feltham team. We're delighted to hear that they managed the sale of your property so … More

5/5

Facebook

Megan |Murphy and Harry Edmonds are amazing. Great communication, lots of attention. They made a stressful time really managable.

Kathy Β· 18 August 2023

Agent replied Β· 26 February 2025

Thank you Kathy! πŸ˜€

5/5

Google

It was an absolute pleasure to work with Sebastian from Frost, renting out a property has never been so easy and straightforward. I am very happy with the apartman as well,it’s spotless. Everything works in it. I would definitely recommend this agency.

Gabriella Β· 22 May 2020

Agent replied

Hi Gabriella, Many thanks for taking the time to write this 5* review for Sebastian from our Feltham office. … More

5/5

The Trusted Agent

Really excellent professional service, from all involved.

Recently let Flat in Feltham, through The Frost Partnership - and service cant get better! It was let in one day and then everything was handled by them, including minor repairs, stopcock change, decorations and final clean ready for occupation.. Full marks to Sebastien Rodriguez and Max Etheridge, who advised on the letting, and stayed involved throughout, together with Lisa-Marie Beckley and Julia Horwood, who handled the legal documentation, tenant queries and other issues, A marvellous team-effort!

Mike Β· 2 February 2019

1/5

Facebook

I am highly disappointed by the services of this agency. They havent paid back my deposit for the tenancy that ended 3 months ago and do not reply to emails. Definitely do not reccomend- very unprofessional.

Natalia Β· 11 October 2021

Agent replied Β· 30 April 2023

Yes they try to fraudulently withold deposit monies.They actually tried to charge me for damages, which were actually already logged and photographed before I started my tenancy. ( On their inventory 19th March 2020..my tenancy started on 21st)Howeve… See more

5/5

Facebook

The Lettings Agency at the Frost Partnership are amazing and I know I can rely on them 100%. Wendy Taylor who manages this side of the business is professional, on-the-ball and always has a solution to a problem. Wendy has a great team who ensure all paperwork, legalities and payments are always up-to-date. Frost have a great network of experienced, trained professional tradespeople who can attend to emergencies and turn any necessary work around very quickly and efficiently.

Martin Β· 29 November 2017

5/5

Google

Frost Partnership is very professional. We were first time buyers and were new to all the process but JAMIE was very helpful. Also very grateful to our mortgage advisor CHET from MAB he was very very helpful and made our mortgage process …

Oshin Β· 8 October 2019

Agent replied

Hi Oshin, Thank you so much for writing this glowing review for Jamie and Chet. We're … More

5/5

Google

I was on the buying end of a Property purchase transaction handled by Frost (the Feltham branch) and was extremely pleased with the way in the service they provided. They kept a clear dialogue open between me and the Seller, answered any …

Pete Β· 8 October 2019

Agent replied

Hi Pete, Many thanks for taking the time to write this super 5* review. We're delighted to hear that the Feltham team provided you with an excellent service and helped … More

5/5

Google

Frost have been letting my property out for the last couple of years they found us perfect tenants very quickly. My wife and myself have always found them to be professional and friendly. Sebastian the lettings manager has given us a top …

Ashfaq Β· 8 October 2019

Agent replied

Hi Ashfaq, Thank you so much for taking the time to write this fabulous 5* review for Sebastian and the Feltham team. We're delighted to read that you have always received … More

1/5

Google

Horrible, horrible. We rented through Frost a while ago, they basically stole our money from deposit!! Do not recommend! Do not use them!

Magdalena Β· 20 March 2023

Agent replied Β· 11 February 2025

We take all feedback seriously and having investigated the matter I am firstly very disappointed that it has taken you 4.5 years to post this review as you moved out of the property you rented through us in June 2018. My investigation … More

1/5

Facebook

Poor customer service. Couldn't get the contract right. They used underhand tricks to try and get more money from me when all I wanted was an introductory only service. I didn't get what I wanted as landlord and I'm embarrassed for what the tenants might think.

David Β· 25 October 2016

Agent replied

Dear David, We are disappointed to hear that you are unhappy with the service provided to you. Your comments have been noted and we understand that the manager is currently in contact with you. …See more

5/5

Google

I'm pleased we chose The Frost Partnership they were very helpful, reliable and comfortable to deal with and kept us fully informed on progress. I would definitely use them again.

Mike Β· 22 May 2022

Agent replied Β· 14 June 2024

Thank you so much for your 5 star review. That's fantastic to read; we're so pleased the Feltham team were helpful, reliable and comfortable to deal with. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Facebook

the speed of response, the pleasant staff made dealing with Frost a great experience. Tracey fully understood my objectives and I could not be happier with the outcome.

Maoliosa Β· 4 August 2022

Agent replied Β· 30 April 2023

Hi Maoliosa, Thank you so much for taking the time to write a recommendation. We are delighted to read that a proactive and speedy property service from a friendly team gave you a great property experience. We will pass your comments on to all concerned. Best wishes from all at The Frost Partnership Estat Agents

5/5

Facebook

Excellent service from beginning to end. Always helpful and realistic with advice, and lots of support along the way.

Melinda Β· 10 June 2023

Agent replied Β· 4 July 2023

Hi Melinda, Thank you for taking the time to write this lovely recommendation! We're delighted to read that you've received excellent customer service and support. Best wishes to you from all at The Frost Partnership Estate Agents

1/5

Trustpilot

WORST EXPERIENCE IN MY LIFE THEY HAVE…

WORST EXPERIENCE IN MY LIFE THEY HAVE MADE MY LIFE HELL!!!!! THEY ARE VERY RUDE SPECIALLY POOJA SHAH!!! I wouldn’t recommend them even 1% try to get another agency that cares for you they made me clean the house professionally for 200Β£? I mean I lived there paid rent of course I it LOOKS USED?!?! They have taken money from my deposit?

Sara Β· 19 April 2022

5/5

Google

The Frost Partnership has managed my property for nearly 10 years. I have been particularly impressed with the degree of professionalism that Seb at the Feltham branch has supported me with in that time. His support has been valuable and …

Maria Β· 8 October 2019

Agent replied Β· 18 October 2023

Hi Maria, Thank you so much for taking the time to write this glowing review for Seb and the Feltham branch of The Frost Partnership. We're delighted to hear that Seb has provided you with excellent customer service, and has been both … More

5/5

Google

The estate agent was on hand every step of the way, making what's usually a really stressful period of time only mildly so. I'd absolutely reccomend using Frost Partnership to friends and family.PositiveResponsiveness, Quality, Professionalism

Stephen Β· 15 June 2021

Agent replied Β· 14 June 2024

Hi Stephen - Many thanks for leaving this 5* review for the Feltham team and for recommending The Frost Partnership. Much appreciated!! Best wishes to you from all at The Frost Partnership Estate Agents

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Questions about The Frost Partnership Feltham

Has The Frost Partnership won any awards?

Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.

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