Trusted Agent profile · Feltham · Middlesex

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The Frost Partnership Feltham reviews

★★★★★ Great

663 reviews across 4 platforms

6-7 Spring Corner High Street, Feltham, Middlesex, TW13 4PA

Part of The Frost Partnership, see every office.

The Frost Partnership's office in Feltham, Middlesex, at 6-7 Spring Corner High Street, is rated 4.4 out of 5 across 663 reviews on four platforms, including 356 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.

Google logo

4.7 / 5

356

Reviews on Google

This office

Facebook logo

4.6 / 5

229

Reviews on Facebook

Business-wide

Trustpilot logo

65

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Feltham office, from every platform, shown as written. First names only.

5/5

Facebook

Now that the dust has settled I'd just like to express my thanks to you for the friendly and efficient way that you've managed the sale of mum's flat. It took a long time and was very frustrating at times, but you managed it brilliantly. All best wishes to you and yours and hope you have a Merry Christmas! Rob

Rob · 16 November 2023

5/5

Google

I would just like to take this opportunity to say a huge thank you to all the staff involved in the sale of my property . From the first phone call all the way through to the sale they were with me every step of the way. I am happy to say …

Elaine · 4 October 2020

Agent replied

Hi Elaine, Thank you so much for taking the time to write this glowing review for the Feltham team. … More

5/5

Google

We really couldn't be happier with the Frost partnership, Feltham, and with Andy in particular. From the day we met him (once he found the right house number), until the day we exchanged, he really couldn't have been more helpful, …

Mike · 4 October 2022

Agent replied · 17 June 2024

Many thanks for taking the time to write this amazing 5* review for Andy from our Feltham Sales team. We are delighted that he and the team consistently went above and beyond expectations. We will pass your comments on to him and also to … More

1/5

Facebook

Horrific customer service.... 22 days since I moved out of my rented property and still yet to receive a penny of my deposit back. I've lost count of the amount of times I've been promised it will be in your account tomorrow! I'm sure if the shoe was on the other foot it would be an entirely different story...

Emily · 16 April 2017

Agent replied

Hi Emily, We're very sorry to hear this. Please can you private message your contact details and the branch you have been dealing with so we can look into this. Many thanks, Kind regards

5/5

Google

We recently used the Frost Partnership to sell a flat with a short lease. Andy offered sound advice from start and the sale was completed in just 9 weeks after using their in house conveyancing partnership. Communication was great …

Helen · 4 October 2022

Agent replied · 17 June 2024

Hi Helen. Thank you so much for your 5* review for Andy from our Feltham Sales team. We are delighted to hear that he offered sound advice from the start and that communication was great throughout. We will pass your comments on to him and … More

5/5

Google

My daughter I are extremely pleased to leave this review for the excellent service we received from The Frost Partnership in the sale of our flat. The valuation was realistic, the advertisement was beautifully presented and viewing was well …

Tom · 4 October 2022

Agent replied

Hi Tom, Thank you so much for your 5 star review. That's great to read; we're so pleased the Feltham Sales team provided excellent service. We will pass your comments … More

5/5

Google

I am very happy that I chose Frost Partnership Estate Agents in Feltham. They have very professional selling agents. They are definitely the best in market. The whole transaction was very smooth and communication was very good. I would …

Tommy · 4 October 2022

Agent replied · 14 June 2024

Hi Tomasz Many thanks for taking the time to write this 5* review for our Feltham team. We are delighted to read that you would definitely recommend them. … More

5/5

Google

As first time buyers we were new to the whole process. We went to many viewings with many estate agents none were as helpful as Frost. I picked a 2 bed house within budget to view, CHLOE sent a video link for online viewing. The property …

Liza · 4 October 2021

Agent replied · 14 June 2024

Hi Liza, Thank you so much for your amazing 5 star review. That's fantastic to read; we're so pleased the Feltham team provided you with such great service, especially … More

5/5

Facebook

Frost Partnership have been efficient and effective with the recent sale of 2 my properties situated in slough. They have been relaxed with the process, understanding and most importantly honest with the pricing strategy. I would definitely use them again and have no hesitation in recommending to others.

Ammad · 25 July 2021

Agent replied · 1 August 2023

Hi Andrew, Thank you for taking the time to write this recommendation for our Slough team. We are delighted to hear that they have provided you with an honest and professional property service and that you would have no hesitation in recommending them in the future. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Facebook

Frost Partnership have been efficient and effective with the recent sale of 2 my properties situated in slough. They have been relaxed with the process, understanding and most importantly honest with the pricing strategy. I would definitely use them again and have no hesitation in recommending to others.

Andrew · 25 July 2021

Agent replied · 30 April 2023

Hi Andrew, Thank you for taking the time to write this recommendation for our Slough team. We are delighted to hear that they have provided you with an honest and professional property service and that you would have no hesitation in recommending them… See more

5/5

Facebook

Meeting with a good account manager was the best thing that ever happened to me. I lost a lot to fake account managers and brokers and it was hard to trust again but when I met Mrs. Kirkland Tina I recovered everything I had lost in a week, I was just grateful and speechless. I would love to recommend her to you viaEmail:kirklandtina7@gmail.comWhatsApp: +1 (970)638-3982facebook:Kirkland Tina

LJ · 7 April 2023

5/5

Google

I bought my flat through them 6 years ago and this time I entrusted them with the sale of my property. They were always extremely friendly, polite and helpful. They always returned my calls promptly and I would recommend them to anyone!

Liam · 22 May 2022

Agent replied · 14 June 2024

Hi Liam - Many thanks for leaving this 5* review and recommendation for the Feltham team. Best wishes to you from all at The Frost Partnership Estate Agents

4/5

The Trusted Agent

Thank you guys.

We are very happy to work with The JC Frost Partnership. We just rent a property which we fell in love and we hope it will stay like this:) Many thanks to Robert Kimber with his patience for us.

Anna · 5 February 2019

5/5

Google

Sebastian was really helpful.

Freshta · 22 May 2020

Agent replied

Hi Freshta, Many thanks for your 5* review - much appreciated!

5/5

Facebook

Mark and Frankie at the beaconsfield branch were absolutely fantastic at guiding us through our sale. We had high quality and quantity of viewings and we achieved a substantially higher final sale value than another agent had suggested. Professional and quick to return calls. Very happy with the service.

Paula · 10 February 2021

Agent replied

Hi Paula, That's great to read; we're so pleased the Beaconsfield team achieved a higher sale value for your property and were professional and responsive. Best wishes from all at The Frost Partnership Estate Agents

5/5

Facebook

dealt with Wendy, who was incredibly helpful

Luke · 24 October 2018

Agent replied

Hi Luke, Many thanks for your recommendation - much appreciated.

5/5

Facebook

Found a property to rent through Frost. Vicky Lyle helped me through the process as I have never rented before. She was brilliant, incredibly helpful and responsive. I am new to the area and she was able to provide lots of local knowledge. I would most definitely recommend Frost.

Karen · 6 November 2020

Agent replied

HI Karen, Many thanks for taking the time to write this recommendation for Vicky. We're delighted to read that she provided you with a professional, knowledgeable and responsive property service. We will pass your comments on to Vicky and to our senior management team. Bets wishes to you from all at The Frost Partnership Estate Agents

1/5

Trustpilot

Landlords Beware

Landlords Beware! This letting agent is terrible. They will match other estate agents lettings fees at 5-7% 'let only' fee but will then add additional charges such as 'tenancy agreement fee' of £456 as well as trying to add on other fees without your permission such as £30 for registering the deposit (which I did not ask them to do). In addition, they will charge 3% renewal fee as well as a £90 'memorandum of agreement fee' if the tenant stays on. I have worked with other estate agents who charge no renewal fee as there is no further work they have done (but may charge a small fee of about £30-40 for a renewal of contract). For a flat with a rental income of £1100, they charged me an additional £486 compared to other estate agents in the area who do not charge these additional fees. I regret my decision to give them my business and will never do so again. My advice would be to go to any other letting agent.

Unsatisfied · 26 January 2021

5/5

Google

We chose to rent this property six months ago and have now decided to extend our stay, one of the reasons is the personal attention and so much help that we have been shown by all the Frost staff, as my partner and I are not very efficient …

Glynis · 4 October 2020

Agent replied

Hi Glynis, Many thanks for taking the time to write this glowing review for Sebastian and The Frost Partnership Lettings Team in Feltham. … More

5/5

Google

The Frost Partnership Feltham has recently sold my property and assisted in buying my new property. Throughout the whole process they were very professional and approachable. They kept in constant contact making sure everything was running smoothly. Would highly recommend.

Leanne · 22 May 2022

Agent replied

Hi Leanne Many thanks for taking the time to write this 5* review for our Feltham Sales team. … More

5/5

The Trusted Agent

Excellent service

I have been renting my property out through The Frost Partnership for the last 8 years, the service has been outstanding. I would recommend Sebastian Rodriguez and his team to any landlords looking to rent their properties

Gabriel · 8 February 2019

5/5

Google

The Feltham office of The Frost Partnership recently sold my late mother's house. I live quite a distance from the property and I was very pleased how everything was managed in my absence. Despite my first buyers having to pull out due to …

Kevin · 4 October 2021

Agent replied · 14 June 2024

Hi Kevin Many thanks for taking the time to write this 5* review for our Feltham team. We are delighted to read that everything was well managed in your absence and … More

5/5

Facebook

Eloise was very accommodating and professional. She arranged convenient viewings and kept me up to date with all progress. I was very impressed and would certainly recommend to others.

Michelle · 7 July 2021

5/5

Google

I am happy we have decided to use Frost Partnership in Feltham. We initially contacted them since they were the closest agents to our property and thought they will know the area best. But as soon as we met Jamie we knew he knows what he is …

Ana · 4 October 2020

Agent replied · 14 June 2024

Hi Ana Many thanks for taking the time to write this super 5* review for Jamie from our Feltham office. … More

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Awards

The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

The Frost Partnership Feltham won awards at EA Masters in one year, most recently 2022.

EA Masters winner in one year: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About The Frost Partnership Feltham

Our Feltham office covers: Feltham, Lower Feltham, Hanworth, Bedfont, Hounslow West, Sunbury-on-Thames.

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Questions about The Frost Partnership Feltham

Has The Frost Partnership won any awards?

Yes. The Frost Partnership Feltham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Feltham branch at EA Masters 2022.

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