5/5
GoogleSuperb customer service from all of the team. A big thank you to Phil for getting our deal over the finishing line.
Agent replied · 2 July 2026
Thank you for your kind feedback for the team at Hornchurch branch.
Trusted Agent profile · Crouch End, Greater London
Verified
Martyn Gerrard Crouch End reviews
★★★★★
857 reviews across 2 platforms
45 The Broadway, Crouch End, Greater London, N8 8DT
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Crouch End, Greater London, at 45 The Broadway, is rated 4.7 out of 5 across 857 reviews on two platforms, including 735 Google reviews rated 4.7.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers17 reviews
I have bought and sold properties with Mark and would have no hesitation in recommending his services. He is very knowledgeable about the local market, and ...Read all 17 from sellers
Buyers14 reviews
From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ...Read all 14 from buyers
Landlords29 reviews
I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ...Read all 29 from landlords
Tenants31 reviews
I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend ...Read all 31 from tenants
About Martyn Gerrard Crouch End
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.
Reviews
Every review we hold for the Crouch End office, from every platform, shown as written. First names only.
Google5/5
View AgentsProfessional, reliable, efficient and Friendly!
Despite there being more than a few issues with our move, Lavinia was able to help us overcome these. I am very grateful for all her help. I found her to be entirely reliable, thoroughly professional and above all friendly. I was sent all the information that I needed promptly and everything was explained very well. I would recommend Martyn Gerrard to anyone.
Agent replied · 21 April 2017
Thank you Dan!
5/5
GoogleHave just completed the sale of my flat in Crouch End. James and Dario were awesome from beginning to end, ably assisted by Treon, Abby & Ronak. A great team. Despite Covid and the festive period and me being remote in Suffolk and some hiccups along the way, James and Dario worked through each and every problem AND communicated this at timely intervals. All in all a brilliant service. I had rented through MG before (also very professional) so had a discounted fee. Cannot recommend these guys highly enough.
5/5
GoogleGreat team to work with, super knowledgeable on the local area
Agent replied · 2 July 2026
Dear Helen Thank you so much for the kind words. We really enjoy working with you, and appreciative of all your help.
5/5
GoogleWe received excellent care and attention from all staff at all times. Always professional and efficient whilst remaining kind and understanding with a sense of humour when appropriate! We couldn't have been looked after any better - thank you all so much
Agent replied · 13 June 2026
Thank you for your wonderful feedback! We’re delighted to hear you felt so well cared for by our Barnstaple team, professional, efficient, and with a dash of humour when it mattered most. At Webbers Barnstaple, our goal is to provide exceptional full-service property support across lettings, sales, and management in North Devon. It’s fantastic to know our team hit the mark for you. If you ever need more advice or assistance with buying, selling, renting or letting in Barnstaple, please don’t hesitate to get in touch. Thanks again for choosing Webbers Barnstaple!
5/5
GoogleI am totally happy with the service I've received so far. Given this is just the start of my tenancy, I may update this score if the need arises. As it stands though, this is a well-deserved 5 stars. Big shout out to Paulina Gluszek :-)
Agent replied · 6 June 2026
Thanks Ebai!
5/5
GoogleCeejay, was highly professional explaining in details about the property and showing me around.
Agent replied · 3 August 2026
Thank you so much, Elizabeth. I’m absolutely thrilled we found you your new home and I’m really looking forward to handing over the keys next week! Ceejay 😊 …
5/5
GoogleHelped with the purchase of a 3-bedroom flat in North London. Worked closely with our estate agent Treon. Excellent service, communication, and knowledge of the local area. Would wholeheartedly recommend both the agency and estate agent.
Agent replied · 28 January 2026
We are honored to hear about your positive experience with Treon and our team. Thank you for recommending our agency.
5/5
GoogleI cannot speak highly enough of the team in the Brentwood office. Right from the initial contact and valuation Michael was first class and kept me regularly updated with progress, even if there was nothing to report. Fantastic team and i would not hesitate to recommend if you are thinking of selling
5/5
GoogleJames Maynard acted as our agent when selling our house. He was very capable, efficient, thorough and decent throughout, helping us navigate the process. And a good guy too.
5/5
GoogleMuhammad Irfan and the MG team were incredibly helpful. Would recommend.
Agent replied · 13 April 2026
We are privileged to have assisted you, Maurice R. Thank you for your recommendation.
5/5
GoogleBrilliant staff. Very helpful. Nothing too much trouble.
Agent replied · 4 June 2026
Thank you for your kind words😊We’re glad our team could be so helpful and make everything easy for you. …
5/5
GoogleVery helpful in a tough time for me
Agent replied · 4 June 2026
Thank you so much for your kind words. We’re really glad we could support you during a difficult time, it truly means a lot to us.
5/5
GoogleJust got the keys to our first rental property, Catherine Downs liaised with us while we were going through the application and referencing she has been really helpful with answering all our questions and providing information, super polite and cheery when we spoke on the phone and in person when we collected our keys. Always quick to respond via email too! Thanks Catherine, much appreciated!
5/5
GoogleAdam Kemp is very helpful from the beginning to the end with very quick reponse and action. Very responsible man I would say.
5/5
GoogleDealing with Treon and Adriano at Martyn Gerard was a great experience. They were very responsive and helped make purchasing our first home a stress free experience.
5/5
GoogleGood viewing! Everything well explained from Paula! Very informative, I recommend this estate agent for a nice and easy introduction to the housing market.
Agent replied · 3 August 2026
Thank you so much for your kind words Emanuel, I am glad you were happy with my service! Paula :)
5/5
GoogleReview of Property Management Agent: Nicky Scales A heartfelt thank you for outstanding support and professionalism We have recently experienced an incredibly stressful period as landlords, …
Agent replied · 15 May 2026
Thank you Maralyn for taking the time to leave such a lovely review, all the best going forward!
1/5
GoogleExtremely rude on email.
Agent replied · 15 May 2026
Hi Rebecca, We are sorry to hear you feel this way and would like to help resolve any issues as quickly as possible. Please get in touch with us on, 0113 236 9888 so we can investigate this further. Thank you.
5/5
GoogleArzu at Martyn Gerrard Crouch End is an example of how all estate agents should be, friendly, knowledgeable and placing customer service at the forefront of every transaction. Arzu and the team are fantastic. I would not hesitate to recommend them for all your property needs whether it is selling, buying or renting you are in good hands.
5/5
GoogleGreat team very helpful
Agent replied · 4 June 2026
Thank you for your kind review David. We’re glad to hear you found the team helpful and appreciate your support. 😊 …
5/5
GoogleIt was a pleasure living in a property managed by you all. You’ve been the best property managers I’ve ever had the pleasure of renting from. Very clear, organised, and quick to respond to any issues. Very much appreciated that as a tenant. If we ever have a property that needs managing I will be in touch.
5/5
GoogleGreat customer service from Alice. She was a huge help with renting my flat. She is a very friendly person with a very pleasant attitude. I highly recommend her.
Agent replied · 15 May 2026
Thank you, glad Alice could help with your rental😊 …
5/5
GoogleThank you Ceejay and Paula for the professionalism and patience with all my questions.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Martyn Gerrard Crouch End
What do sellers say about Martyn Gerrard Crouch End?
17 reviews from sellers, rated 4.9 out of 5 on average. For example, Katie wrote: "I have bought and sold properties with Mark and would have no hesitation in recommending his services. He is very knowledgeable about the local market, and ..."
What do buyers say about Martyn Gerrard Crouch End?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, Foxybunny wrote: "From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ..."
What do landlords say about Martyn Gerrard Crouch End?
29 reviews from landlords, rated 4.9 out of 5 on average. For example, Vanesa wrote: "I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ..."
What do tenants say about Martyn Gerrard Crouch End?
31 reviews from tenants, rated 4.9 out of 5 on average. For example, LM wrote: "I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend ..."
