Trusted Agent profile · Crouch End, Greater London

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Martyn Gerrard Crouch End reviews

4.7

★★★★★ Excellent

857 reviews across 2 platforms

45 The Broadway, Crouch End, Greater London, N8 8DT

Part of Martyn Gerrard, see every office.

Martyn Gerrard's office in Crouch End, Greater London, at 45 The Broadway, is rated 4.7 out of 5 across 857 reviews on two platforms, including 735 Google reviews rated 4.7.

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4.7 / 5

735

Reviews on Google

This office

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4.9 / 5

122

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martyn Gerrard Crouch End

Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.

Reviews

Every review we hold for the Crouch End office, from every platform, shown as written. First names only.

5/5

View Agents
Seller

Excellent service, excellent price achieved

We picked Martyn Gerrard to sell our flat in Crouch End from several local agents. Mark gave us a clear and honest valuation and we liked the personalized approach to marketing the property where we could input on the selling points. We were able to negotiate a specific fee based on achieving the top end of the valuation. I appreciated Mark's flexibility on this and his confidence that his team could get us a top price. The team got us an asking price offer within 2-wks and when this buyer pulled out were able to replace it with another asking price offer within 24-hrs. We dealt with James as our lead agent once the buyers were confirmed. He was great. Recommended an excellent solicitor, was pro-active on the process, and hustled it through in good time giving us updates all the way. Overall we were very pleased we choose to go with this estate agent and delighted with the service and sale price they achieved for us. I would highly recommend them.

Jonathan · 8 September 2017

5/5

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Landlord

Excellent service, value and personal interaction

This is the second year that we have let out our house for 5-6 months through Martyn Gerrard in Crouch End. We have worked closely with the agents in this branch and have nothing but praise for their work. I would particularly like to note the great service we received from Lavinia Coroama who let the hunt for a tenant for us this year and Andrew Martin who led last year and continued helping this year. Lavinia was always cool and calm and perseverent, carefully following up leads, queries and concerns. Finding short term tenants of quality is not an easy task but she (and the team she is a member of) were successful both years where other agencies failed. They deserve the highest praise for their work.

Gregory · 31 May 2017

5/5

View Agents
Tenant

Excellent customer service

We had a great experience with MG after a long and drawn out exerpience with another local agency. Anthony was extremely helpful from start to finish, listening to our needs and he always found time to work around our difficult working hours. It was really a pleasure to deal with him. We will definately come back again if ever we need to find another rental accomodation in the area. We've highly recommended him and Martin Gerard to freinds & family.

Victoria · 20 May 2017

5/5

View Agents
Tenant

Anthony Spittle

Anthony is a charismatic gentleman that I had the pleasure to deal with. I have dealt with some crafty characters in the past from other companies but must say that Anthony is highly recommended and should be awarded for his efforts. From the beginning he listened to my requirements and matched exactly what I was looking for saving me time and money. He is an honest and professional guy who will go above and beyond and I can not recommend him enough. I never write reviews but felt compelled to do so with Anthony being such a star. Massive thank you Anthony, keep up the good work.

John · 15 March 2017

5/5

View Agents
Landlord

Excellent Service

I have had many dealings with Anthony over the years and he has constantly delivered a very high level of service. He understands the local market well and always has his finger on local trends. He is informative and concise when giving advice and is able to offer solutions to any potential problems. When i let a property in Crouch End or the surrounding areas i go to Anthony as i am confident in his ability. I highly recommend his services.

Adam · 15 March 2017

5/5

View Agents

My husband and I have worked with Andrew and his team from both a tenant and landlords perspective when we recently let out our home and found another to rent through Martyn Gerrard. They are a pleasant, professional and knowledgable team and we felt they always gave authentic, realistic guidance and advise. They made the whole ordeal of letting / renting / moving a really smooth process. We'd absolutely choose to do business with them again and rate them really highly.

Jo · 9 March 2017

5/5

Google

Having not moved for 22 years, the prospect was daunting. But I felt in excellent hands via Treon @MG, from the off. Communication was easy, reliable & efficient. The process although lengthy was smooth & without drama. A five star review for Treon from me & the team at Martyn Gerard. Thank you very much.

Kate · 22 May 2024

Agent replied · 30 December 2023

Dear Kate, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.

5/5

View Agents
Tenant

Helpful, professional and responsive

I was really impressed with the service at Martyn Gerrard's, I was fortunate to have Lavinia helping me through the process of finding somewhere to let. She was very helpful and always got back to me very quickly. There was none of the 'pushiness' that you sometimes associate with agents (at least from my previous experience!) just a very attentive, calm and friendly service. The whole process of finding somewhere to rent -and all the other bits of admin associated with it- was made so much easier and painless thanks to Lavinia's guidance and responsiveness. Would highly recommend Martyn Gerrard if looking to let in the area.

Rachael · 3 February 2017

5/5

View Agents
Buyer

Couldn't be happier with Emile's service

My girlfriend and I purchased through Emile @ Martyn Gerrard in Crouch End. Emile was always very responsive (even after the sale went through), very courteous and always came back promptly to any queries. We were in a 4 person chain which no doubt was difficult to manage as everyone has different expectations and high stress levels, but Emile did his utmost to keep everyone informed, He made sure everyone got their home sold or purchased and dealt efficiently with various issues that cropped up along the way (there were a few!!).. We were really pleased with his service and wouldn't hesitate to recommend him or use him when we come to sell..

Paul · 25 January 2017

5/5

Google

Paul is fantastic and helpful. Nothing was too much trouble. He did all the viewings for me . I had Constant updates of viewings and regular updates on how the sales was going . 100% would use again.

Jayne · 8 June 2024

5/5

View Agents

Stress free process - thanks James!

James has been very helpful, knowledgeable & professional throughout the whole process of buying & selling. He has also gone above & beyond to make the process as smooth as possible for us. His friendly & courteous manner allowed us to trust him & his judgement. It was a breath of fresh air to be spoken to by an estate agent in a non-patronising way and to deal with someone who listens to your individual requirements. James is highly professional and would lead us to use MG in the future. Thank you!

Sophie · 8 September 2016

5/5

View Agents
Seller

Review of Sarah

Sarah was one of several agents who played an active role in securing potential buyers for my property and in the end thanks to her diligence and her drive I achieved a successful sale. She kept a close eye on the situation from start to finish and at time managed some very tricky negotiations, especially around the time of Brexit. Her positive and professional attitude throughout the process was also much appreciated and would have no hesitation to recommend her!

Heather · 15 August 2016

5/5

View Agents
Seller

Sale of our probate property

Both Jason R and Mark F were very helpful, efficient and fast to assist in the process and answer queries. They were able to obtain a very good price for us and a quick sale. This was with us being in Manchester and the property being in London. Jason in particular had to deal with a quite demanding buyer and helped conclude the price we wanted and some very last minute requests as we approached completion & exchange, which probably resulted in him going over and above what he would normally do. It is the second time we have sold a property in this area with MG and we both recommend them and use them again. Once again thanks mark & Jason.

Clive · 1 July 2016

5/5

View Agents
Buyer

Professional and friendly service

As first-time buyers, we are very new to the process, but Jason has been quick to understand our needs from day, 1 and has provided honest, impartial advice which has helped us come to important decisions along the way. He has been easy to reach on phone and email whenever we've needed, and has quickly responded to any queries we have had. Jason was always up to date with the progress of our purchase, and would happily chase required information from solicitors etc on our behalf, in order to speed up the process. Overall we have been very pleased with Jason's polite and efficient way of working, and would happily approach Martyn Gerrard again in the future. Many thanks.

Emily · 13 April 2016

5/5

View Agents
Landlord

Excellent job

We were looking to let our property and after 3 weeks with another agent and only one viewing we decided to switch to Martyn Gerrard. Anthony and his team did an outstanding job. He lined up 4 viewings on the first day of marketing the property and the outcome was 4 asking price offers. With everything being done on the internet these days I'd assumed that one agent would be much the same as another. Anthony proved me wrong. I wouldn't hesitate to recommend him and Martyn Gerrard in general. Very professional and pleasant to deal with.

Joanne · 4 November 2015

5/5

View Agents
Seller

A thoroughly professional service from initial contact to completion of sale

I found Martyn Gerrard to be a really good estate agent and in particular I found the branch manager Mark Fordham to be one of the most user-friendly people you could hope to have handling the sale of your property. Never pushy or pressurising and always on hand to give sensible advice and his 'take' on potential buyers based on a wealth of experience. A really personable and engaging professional who made what was at times quite a stressful sale a whole lot less stressful than it could have been!

James · 18 October 2015

5/5

View Agents

Efficient, effective and enthusiastic

Over the past two and a half years it so Anthony has assisted me in letting several properties in the Crouch end area. I found the service very good and was very happy with both the monthly rental received and the quality of people found to rent my property. Anthony, at one point managed to secure me the highest rent in THER area at the time for my large and unique one bed ground floor flat. He was persistent in his negotistions with potential renters until he secured both the right price and person. In addition Anthony and his team have rapidly secured new leases for me when the time arose. Andrew Holden

A customer · 15 August 2015

5/5

View Agents

Wonderful service from a true Professional

I felt we made a very good connection with Perrie all the family were at ease with her so there were never any issues when viewings were arranged, we were kept very much in the loop and nothing was too much trouble.. As this was our first time selling a property we were quite ignorant of the processes involved and having moved from a different estate agents we were somewhat apprehensive.. Perrie was very helpful and knowledgeable, she listened patiently and retained the information given which I believe shows her professionalism. Thanks to Perrie prospective clients were followed up quickly and we always received an update, Having sold for more than the asking price and within a reasonable timeframe we are very happy indeed with the service but especially to Perrie's hard work and dedication.

A customer · 14 August 2015

5/5

Google

Excellent set of Agents to work with. They are always reliable approachable and responsive. I wouldn’t hesitate to recommend them

Simran · 2 September 2025

Agent replied · 2 July 2026

Hi Simran Thank you so much for the 5-star feedback you have left for our Hornchurch team, it really is appreciated.

4/5

View Agents
Tenant

Very professional and helpful service

I had the pleasure of dealing with Anthony Spittle at Martyn Gerrard at their Crouch End branch who was very helpful, professional and efficient in advising me and helping me with my new property I have let through them. He advised me not to wait as it was a very desirable property. He was very flexible and stayed late after office hours to meet me at the property on a Friday evening. I would recommend him and the branch.

Jonathan · 13 May 2016

5/5

Google

Beth was amazing in assisting me with my rental enquiry!! We got a viewing the next day and she kept in contact to make sure I’d filed in everything I needed!! Fingers crossed we get the property!!!

Emily · 17 June 2021

Agent replied · 17 June 2026

Thanks for your feedback Emily

5/5

Google

Daniel was a fabulous agent, very helpful, quick to respond and supportive throughout the process of signing for our new home.

Steph · 22 May 2023

Agent replied · 26 August 2023

Dear Steph, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy … More

5/5

Google

Martyn Gerrard in Crouch End recently sold our house. Treon did a great job throughout, from drumming up interest, proposing new ideas, securing an offer and then dealing with the process once we'd accepted. We were very pleased with the service all round, including from the rest of the team. Would definitely recommend.

Matthew · 22 May 2024

Agent replied · 30 December 2023

Dear Matthew, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.

5/5

Google

Enjoyed every bit of my tenancy and Adam was quick to help whenever we needed a fix in the house.

Ariyo · 6 June 2023

Agent replied · 6 June 2026

What we are here for! Thanks for the review😊 …

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Questions about Martyn Gerrard Crouch End

What do sellers say about Martyn Gerrard Crouch End?

17 reviews from sellers, rated 4.9 out of 5 on average. For example, Katie wrote: "I have bought and sold properties with Mark and would have no hesitation in recommending his services. He is very knowledgeable about the local market, and ..."

What do buyers say about Martyn Gerrard Crouch End?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, Foxybunny wrote: "From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ..."

What do landlords say about Martyn Gerrard Crouch End?

29 reviews from landlords, rated 4.9 out of 5 on average. For example, Vanesa wrote: "I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ..."

What do tenants say about Martyn Gerrard Crouch End?

31 reviews from tenants, rated 4.9 out of 5 on average. For example, LM wrote: "I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend ..."

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